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Avis sur Suites Blue Hotel

4 out of 5
Suites Blue Hotel
FIRA,1 n/a, Santorini, SAT

Avis

6,2
Note des voyageurs de 10 (Excellent), d’après 11 avis sur 51." "
Note des voyageurs de 8 (Bien), d’après 9 avis sur 51." "
Note des voyageurs de 6 (Satisfaisant), d’après 12 avis sur 51." "
Note des voyageurs de 4 (Médiocre), d’après 12 avis sur 51." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 51." "

7,0/10

Propreté

6,0/10

Personnel et service

6,6/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Julien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chambre standard pas fou fou ! Le petit déjeuner vraiment limite… même le café était pas foufou
Séjour de 3 nuits en septembre 2023

2/10 Horrible

Noemie

Les points faibles : Propreté et personnel et service
On a booké pour un chambre avec un lit double pour moi et mon copain, mais nous avons eu une chambre avec 3 lits jumeaux sans possibilité de nous accomoder
Séjour de 2 nuits en août 2023

8/10 Bien

Isaline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023

6/10 Satisfaisant

Frédéric

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Chambre spacieuse, petit déjeuner satisfaisant, beaucoup de bruit car soir de concert , mais bien situé.
Séjour de 2 nuits en juillet 2023

4/10 Médiocre

Ilana

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2022

6/10 Satisfaisant

Khemissa

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Escale à Fira
Une nuit à Fira,hôtel superbe a première vue,chambres'suites spacieuses a l entrée un fauteuil qui fait lit,les lattes sont cassées,dans la chambre,grand lit double,beaucoup de saleté dessous, baignoire plus blanche avec des traces de passage récent,évacuation de la baignoire qui au lieu d évacuer normalement,rempli les sols de la salle de bain ,WC le fond laisse à désirer.aucune bouteille d eau a disposition pour un quatre étoiles ,d autres avec moins offrent au moins de quoi s hydrater,c est qu il faut marcher pour y arriver avec la chaleur! Petit déjeuné,faut avoir faim,donc pain et confiture,pour le café on a été plus loin.personnel pas très accueillant ,ne pas espérer de les voir sourire.et c est bien dommage,certaine défauts peuvent ne pas être remarqués juste par l attitude des gens.
Séjour de 1 nuit en juillet 2022

6/10 Satisfaisant

françoise

Séjour de 5 nuits en mai 2022

6/10 Satisfaisant

Isabelle

Séjour de 6 nuits en avril 2022

4/10 Médiocre

Josiane

Séjour de 2 nuits en mai 2022

4/10 Médiocre

Christina

Les points faibles : Propreté, personnel et service, équipements
Please save your money and go someplace else. The housekeeping staff were nice but didn’t clean the room properly, as the floor was not swept and the sink was dirty plus no clean glasses and stained towels. The reception staff was helpful and ordered me a car to take me to the airport to catch my flight. The driver was 20 minutes late for pick up. The reception said don’t worry about it you will make the flight. I responded I am paying for this service and it’s not okay for the driver to be late. The breakfast that was included was not very good at all, as the egg omelette was dry dry dry. I bought my breakfast every morning from a place down the road. There was a strong air freshener and in the room that I had to have removed because it was so strong it gave me a head ache. I later realized the air freshener was to cover up the smell in the room. There were no pool chairs only places to lay with cushions that were dirty and torn. I have always been pleased with Expedia’s accommodations but not this time Very disappointing
Séjour de 5 nuits en octobre 2023

8/10 Bien

Veronica, Victoria

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Lovely suite, beautiful pool. Check in reception was great, friendly helpful. Ruins were a good size and beds comfortable. Was not impressed with breakfast buffet. Offerings were ok, however many times everything empty. Had to ask for food to be put out and only 40 min into breakfast.. One morning the milk was curdling the coffee and they refused to replace staying milk was fine. Didn't have coffee or tea that morning
Séjour de 3 nuits en octobre 2023

4/10 Médiocre

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Razoável, comodidade muito boa porém serviço de péssima qualidade. Recepção não estava preparada para receber pagamentos com cartão de crédito, não tendo a maquininha e nos obrigando a passar os dados do cartão por telefone. Café da manhã bem medíocre com pouquíssimas opções sem contar o leite quente, no qual foram super grossos e mal educados ao pedirmos para esquentar 1 xícara. Localização é boa mas o atendimento não valeu a pena. Wi-Fi muito ruim também. Não recomendo esse hotel.
Séjour de 3 nuits en septembre 2023

8/10 Bien

Paulo

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Um hotel com uma estrutura muito boa, porém com um atendimento de péssima qualidade. Logo no primeiro dia faltou pao no cafe da manha, e quando pedimos alguma coisa, por exemplo para esquentar o leite , as empregadas estavam sempre de mal humor e nem sempre atendiam. Tivemos problemas para pagar, pois o responsável nunca estava no hotel e nao tinha maquina para passar cartão. Uma pena pois e .um hotel bonito e confortável
Séjour de 3 nuits en septembre 2023

2/10 Horrible

Fatima

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Non andate in questo hotel. Non è neanche un 3 ***
Questo hotel non ha nulla di un 4 stelle . Sono arrivata al una della mattina col transfert del hotel. Mi è stato chiesto 25 euros mentre è indicato in camera che il costo è di 20 euros. Mi è stato chiesto 12 euros di tasse contro i 2 che mi avete comunicato. Non ho mai pagato 12 euros in nessun hotel nel mondo come tasse .l’a detto che mi ha mostrato la camera mi ha tempestata per avere il mio numero e Instagram per uscire mentre stava in messo alla mia camera da letto. Quando ho visto che non c’era acqua, sono tornata al accueil per comprarne e mi è stato risposto che non c’era . Notte orribile perché c’era il rumore di una palla che rimbombava al piano sopra . Lo fatto nottate il giorno dopo chiedendo di cambiare camera che tra l’altro non aveva il letto qu’en che avevo richiesto ma due lettini. La proprietaria mi ha risposto in male modo e non ha soluzione ti il problema che si è ripresentato ogni notte oltre al rumore carente delle macchine perché da sulla strada. Colazione poverissima con un aderta che fa rumori insostenibili durante tutto il tempo della collazione. Maneggia piatti e coperti in modo assurdo facendo un rumore assurdo. La piscina non si riscalda, troppo grande e non c’è uno sistema di riscaldamento. In pratica nessuno la usa . Ho 44 anni, ho viaggiato in tutto il mondo è non ho mai visto tale disastro. Gente poco professionale. Parlando con altri clienti, mi sono accorta che tanti erano scontenti . C’è a chi non è stato dato il resto o quad senza benzina
Séjour de 4 nuits en septembre 2023

10/10 Excellent

Alicia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Staff was excellent views were amazing. Bathrooms need some work. Tub too high to get in and a bit difficult for me to go in and out. Rest of property was excellent. Location was great close to everything. Staff was very helpful and very accommodating. Overall good hotel
Séjour de 3 nuits en août 2023

8/10 Bien

Richard

Les points forts : Personnel et service et confort de la chambre
Nice hotel. Generous room size and nice pool area. The location was very handy for Fira and there is a lovely wine tasting venue next door. The hotel is dated however and would benefit from a full redecoration. The linen in the room could have been cleaner and the loungers by the pool were tired. The breakfast was terrible and needs serious attention. If you’re thinking of booking here, make sure you book one of the rooms with a private hot tub.
Séjour de 3 nuits en août 2023

2/10 Horrible

Gina

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horroroso e sem ar condicionado num calor de 45
Horroroso. Apto sem ar condicionado, embora na descrição tenha e para mim seja item obrigatório, box sem nem cortina de tecido, falta de camas como consta no anúncio. Cafe da manhã era só pao e cafe, nem queijo e nem frutas
Séjour de 4 nuits en juillet 2023

4/10 Médiocre

VASILEIOS

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023

4/10 Médiocre

MARIA ANGELICA

Séjour de 3 nuits en juin 2023

6/10 Satisfaisant

Leyla

Les points forts : Propreté
Les points faibles : Personnel et service
Bad Service and no amenities.
The hotel has nice rooms and beautiful view. However service is very rude, not helpful, there are no elevators and neither help to bring luggage up of many steps.I had to give up my room and downgrade. There is no lobby 24 hours, breakfast is simple, and quick. Rooms don’t have coffee maker and hotel doesn’t offer coffee or water in the rooms.
Séjour de 2 nuits en mai 2023
Réponse de Hotel Staff le 30 mai 2023
Dear Mrs. Leyla, The staff offered you the coffee when you arrived. also the lady from the reception was very kind and helpfuland she made for you cold coffee We didn't do anything for you?

8/10 Bien

Carsten

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall very good experience. Well located, in walking distance to town (around 15 min). Staff very friendly and helpful. Just a complain about the shower that is very tight and has a plastic curtain that sticks to the body during the shower.
Séjour de 3 nuits en mai 2023

8/10 Bien

Shiny

Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en avril 2023

8/10 Bien

Oscar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Big swimming pool for Santorini standars, which is important given there is no easy access to a beach. Small compound that feels spacious. Can walk into the centre in 5 minutes but also you can be dropped at the hotel by car. Some other hotels are in pedestrian area and you need to drag your luggage up the streets. Basic but free breakfast.
Séjour de 4 nuits en octobre 2022

10/10 Excellent

Knut Arne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nydelig uteplass med morgensol rett utenfor rommet
Séjour de 4 nuits en octobre 2022

6/10 Satisfaisant

Jennifer, Woburn

Voyage en groupe
Les points faibles : Personnel et service et équipements
The breakfast was disappointing, just bread and hard boiled eggs. The front desk staff was helpful, but wanted hot water for tea in afternoon. No one could help. No cushions were out near people so it wasn’t pleasant to sit on benches. I felt like they didn’t want to make our stay comfortable-they are closing end of month but not an excuse.
Séjour de 4 nuits en octobre 2022

6/10 Satisfaisant

Sara

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Colazione pessima , da un 4 stelle ci si aspetta di piu di qualche fetta di pan bauletto con prosciutto cotto o marmellata, se siete fortunati un po di salame...Succo di frutta che sa di acqua.. Pur avendo scelto la camera migliore non siamo riusciti a chiudere occhio a causa di vari rumori ..tipo una pompa che attaccava e staccava...scorrere di acqua dalle tubazioni e vari tintinnii... Lnunica cosa positiva è la posizione vicina al centro e l acqua bollita della vasca privata all esterno della camera...
Séjour de 3 nuits en octobre 2022

4/10 Médiocre

Albert, Calgary

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Not a 4 stars hotel! Exterior is fine but interior of room is super dated. Old furniture & a very unsafe bathtub with a terrible shower head. Bathtub is small, narrow & slippery which makes it unsafe to move while showering. Buffet breakfast is average at best. Value is not there for price paid!
Séjour de 3 nuits en septembre 2022

10/10 Excellent

Cesar

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect place to stay while in Santorini. Close the town for everything you need. Great location and beautiful hotel.
Séjour de 7 nuits en septembre 2022

4/10 Médiocre

Venesa

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Where to start is possibly the hardest It’s quite difficult to write anything positive about this hotel We arrived after travelling for 24 hours to the receptionist standing out the front waiting for us That was the only positive thing about her She took us through and began explaining everything She proceeded to give us a history lesson even though she knew how tired I was, she didn’t care she loved it I think she enjoyed the control she had of the situation, the sheer arrogance was astounding I ask her about the restaurant, there isn’t one The buffet breakfast was fit for a person serving life behind bars Shrivelled up mini sausages, Greek yogurt left out in the heat as well as the milk, cheese and ham It was appalling They have a sign that says you can’t bring your own food in, that you must order through them and they deliver it With all the food I can’t eat I said no to that No sign to say how deep the pool was and it was deep Then there was the room No coffee or tea facilities, water that switched from stifling hot to freezing cold and no safe to put your money The bed looked good but it was a foam mattress as it was round The basin tap would squirt all over the place each time you turned it on The power went out a few times and we had to figure out how to turn it back on Someone needs to regulate these hotels because it was far from a 4 star, it was more like a 2 star We want our money back!!!
Séjour de 8 nuits en août 2022

6/10 Satisfaisant

Yanyan

Voyage en famille
Very nice sea view from the room. The room has a very bad smell which was treated several times during the stay. The breakfast did not have many options.
Séjour de 4 nuits en août 2022

4/10 Médiocre

Andrea, Edmonton

Voyage en couple
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is absolutely not a 4 star hotel. Although the pool is quite nice for an afternoon, the rooms were quite disgusting, and unclean. The shower is absolutely tiny - I am 5’6 and 110 lbs and I could hardly fit, there is no door so the entire bathroom is left soaked after each shower. Dirt and grime in all of the light fixtures. The continental breakfast was very disappointing, so we ended up having to get breakfast elsewhere. I would not recommend staying here, the website/pictures are deceiving.
Séjour de 4 nuits en août 2022

10/10 Excellent

Lucia Ines

Séjour de 2 nuits en août 2022

4/10 Médiocre

Matilda

Les points faibles : Personnel et service
Séjour de 5 nuits en juillet 2022

10/10 Excellent

Renata

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Que lugar incrivel. Limpo, espaçoso, confortável, equipe sensacional. A gente se sente acolhido, como se estivesse em casa. Lindo nascer do sol para apartamentos com vista. Ótima localização.
Séjour de 3 nuits en juillet 2022

2/10 Horrible

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en juillet 2022

4/10 Médiocre

Courtney

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not so friendly, horrible facilities and service
The room I had booked wasn’t the room given to me when I arrived. The staff were not as friendly and the facilities had ants crawling around. The spa bath was dirty, the bathroom door was broken, it was hard to open and close. The breakfast option was not extensive. We had to wait until the afternoon to get fresh towels to shower with everyday which does not make sense. On one occasion we had to ask for fresh towels and was told we would get it later. The only good thing about this place is the location.
Séjour de 3 nuits en juillet 2022

2/10 Horrible

Angelos

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SCHLECHTESTES HOTEL EVER! Wir waren vom 20. bis 23.07.2022 dort. Das war der schlimmste Aufenthalt den wir je erlebt haben! Unser Hotel Zimmer mit Jacuzzi war so dreckig, dass wir uns nicht mal getraut haben, dort zu duschen! Die Möbel waren voll mit Flecken, Schimmel und Spinnennetz (Fotos weniger schlimm als Realität). Hinzu kommt noch, dass wir fremde Haare im Bett und Tücher fanden, die Bettdecke war verschmutzt und auf dem Bettlaken waren sogar BLUTFLECKEN zu finden!! Von dem Jacuzzi, wofür wir extra bezahlt haben, will ich schon gar nicht anfangen. Reine Geldverschwendung!! DAS SCHLIMMSTE war aber das Verhalten des Hotelpersonals!! Die Rezpetionistin war sofort sehr unfreundlich, überhaupt nicht entgegenkommend und gab uns nur Ausreden. Als wir daraufhin für mind. nach neuen Bettlaken fragten, kam Sie mit verzogener Miene zurück und schnautzte uns an, ihr beim Auswechseln zu helfen oder draussen zu warten. Wir fühlten uns sehr unwohl und nicht respektiert. Wir entschieden uns das Hotel zu wechseln und eine Rückerstattung, für die nicht erfüllte Kriterien des Zimmers, zu verlangen. Der Manager hat uns aber extra mehrmals ignoriert und nur dem Personal mitgeteilt, dass das Geld nicht zurückerstattet wird. Dazu wollten Sie sogar, dass wir vor 11 Uhr auschecken, damit sie das Zimmer weitervergeben können und das OHNE uns das Geld zurückzugeben! Wir verbrachten einen ganzen Tag damit, ein neues Hotel im Hochsaison zu finden und mussten dann auf eigene Kosten wechseln.
Séjour de 3 nuits en juillet 2022

8/10 Bien

Felix

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Is an OK hotel in Santorini
The hotel is beautiful and the location is very convenient. The room was dirty and smells like pee with sewer. The toilet had mold inside and every time that we showered the foam appeared in the toilet area through the drain. You have to pay them in cash for the tours.
Séjour de 3 nuits en juillet 2022

10/10 Excellent

Kam-Wing Ricky

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Felt really welcome, the lady receptionist was very accommodating and friendly. Lovely facility. Was made to feel at home
Séjour de 3 nuits en juin 2022

6/10 Satisfaisant

Jessica

Voyage en couple
Les points forts : Personnel et service et équipements
Die Lage ist für den Preis gut. Man braucht nur 10 Minuten in die Stadt. Das Frühstück war leider recht wenig, es gab kaum bis keine Auswahl. Das Personal war freundlich und bemüht. Das Zimmer hätte etwas sauberer sein können, aber es war okay. Wir hatten ein Zimmer mit eigenem Whirlpool gebucht. Leider ist dieser trotzdem für jeden erreichbar, da er nicht abgedeckt o.ä. ist. Deswegen waren nachts leider fremde Menschen im Whirpool. Auf Rückmeldung bei der Rezeption wurde er sporadisch gesäubert.
Séjour de 2 nuits en juin 2022

10/10 Excellent

Renee

Séjour de 2 nuits en juin 2022

6/10 Satisfaisant

Stephane

Séjour de 4 nuits en juin 2022

10/10 Excellent

kyoungae

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2022

10/10 Excellent

Mehmood

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juin 2022

2/10 Horrible

Ingrid

Séjour de 3 nuits en juin 2022

10/10 Excellent

Melad

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean small place very clean pool the people that work there are very kind the location is good it’s not a far walk to the center i highly recommend.
Séjour de 3 nuits en mai 2022

10/10 Excellent

Tshad

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff is super friendly, the hotel had a really nice view. It is overall a beautiful hotel. Will definitely recommend! Walking distance from the city.
Séjour de 2 nuits en mai 2022

2/10 Horrible

TROYRANTAE, Orlando

Voyage en groupe
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Very bad experience.. First the older woman at the front desk is a looney tone. She never knows anything what's going on except for when she's trying to sell you the private tour but wait she only likes cash no cards.. Wifi in the rooms are horrible horrible you have to sit by the pool. Some how our rooms were booked pay later, the Mgr tried to tell us our cards were declined. But we went and used our cards other places. The rooms had mosquitoes and Nats. No microwave on site. Only good thing the housekeeper did a good job cleaning.
Séjour de 2 nuits en mai 2022

8/10 Bien

Melanie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely location
Santorini is beautiful! This hotel is off the beaten path and I liked that. It was nice to walk through the maze of paths on the cliffs of Fira and then come back to the Suites Blue Hotel where it's spacious, relaxing, private and quiet. The pool is as beautiful as in the pictures. It was nice to walk around the property and look at the country and views that you can't see from the other side of the hill.
Séjour de 1 nuit en mai 2022

4/10 Médiocre

Ali

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The bathroom of the this property is horrible it’s not clean and no fan to circulate the air and not clean
Séjour de 3 nuits en mai 2022