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Avis sur Louis Apostolata Resort and Spa

5 out of 5
Louis Apostolata Resort and Spa
Main Street, Skala, Kefalonia, Kefalonia Island

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 119 avis sur 243." "
Note des voyageurs de 8 (Bien), d’après 81 avis sur 243." "
Note des voyageurs de 6 (Satisfaisant), d’après 31 avis sur 243." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 243." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 243." "

8,2/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour dans l'ensemble
Personnel agréable - Petit déjeuner très complet - séjour en 1/2 pension - buffets du soir variés et de qualité. Manque de produits d'accueil dans la chambre (gel douche-shampoing) diverses relances nécessaires pour obtention
Séjour de 5 nuits en août 2019
Réponse de APOSTOLATA TEMA le 19 août 2019
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

10/10 Excellent

Enrico, Suisse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Agréable séjour familial
Séjour en famille. Bonne situation avec petites criques proches jolies. Personnel très serviable et buffet du soir très agréable. Chambre un petit peu au-dessous de mes attentes. Sinon piscine sympa mais ferme à 19h un peu tôt
Séjour de 3 nuits en août 2019
Réponse de APOSTOLATA TEAM le 10 août 2019
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

10/10 Excellent

Elodie, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel haut de gamme répondant au niveau souhaite seul bémol le manque de wifi dans notre chambre

10/10 Excellent

JM, Ile de France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un hotel de grande classe
Nous recommandons particulièrement cet établissement pour la situation, le confort, l'accueil et la gastronomie. Nous y avons séjourné 7 nuits en demi-pension et nous avons beaucoup aprécié la sérénité de l'endroit. Cet établissement est calme malgré sa taille relativement importante et le personnel très professionnel.La propreté est irréprochable et le personnel de réception à l'écoute du client et d'une grande serviabilité.

10/10 Excellent

Malory

Séjour de 3 nuits en septembre 2023
Réponse de Apostolata team le 3 oct. 2023
Thank you for staying with us. You valuable feedback is highly appreciated.

10/10 Excellent

Malory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Apostolata team le 21 sept. 2023
Thank you for staying with us. We appreciate your feedback.

6/10 Satisfaisant

Sarah

Voyage en famille
Les points forts : Équipements
The breakfast and dinner buffet can definitely do with upgrading- very bland and not much choice- desserts though are fabulous!
Séjour de 7 nuits en août 2023
Réponse de Apostolata team le 9 sept. 2023
Thank you for staying with us. We are sorry to hear we didn't meet your expectations,. We work hard to try make everybody feel like homeWe hope to see you again in the future.

8/10 Bien

Gursharan Kaur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en août 2023
Réponse de Apostolata team le 9 sept. 2023
Thank you for staying with us.We appreciate you feedback.

8/10 Bien

Lorenzo

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Struttura accogliente e ben organizzata, servizio pulizia camera da migliorare.
Séjour de 7 nuits en août 2023
Réponse de Apostolata team le 26 août 2023
THANK YOU FOR STAYING WITH US. WE APPRECIATE YOUR FEEDBACK.

10/10 Excellent

Martin

Séjour de 7 nuits en août 2023
Réponse de Apostolata team le 26 août 2023
THANK YOU FOR STAYING WITH US. WE APPRECIATE YOUR FEEDBACK.

8/10 Bien

Samantha

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Staff were very friendly and always helpful, the location was peaceful and safe. The property we stayed in had a great view and was very spacious however the jacuzzi was broken, there were a lot of insects in the apartment coming from the wall at the balcony and the lounge area sofas were uncomfortable. Overall enjoyed my stay and would come back!
Séjour de 3 nuits en juillet 2023
Réponse de Apostolata team le 13 juil. 2023
Thank you for your valuable Feedback.We will share your comments to all of our departments.Thank you for staying with us.

10/10 Excellent

Hiu Kwan, Sheffield

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The resort is amazing, unbeatable view from room, restaurants and also from the pool. Sufficient sun lounges, great pool bar and cafe. Good quality food but not enough choices if you're staying more than a week. Extremely friendly and helpful staffs, especially Nik, Katerina, Lena and Kostas. Definitely will go back.
Séjour de 9 nuits en juin 2023
Réponse de Apostolata team le 11 juil. 2023
Thank you for your valuable feedback!We hope to see you again.

8/10 Bien

mark

Voyage en famille
Les points forts : Propreté
Les points faibles : Confort de la chambre
Very nice but not 5 star
Family holiday. Booked the suite with private pool. Condition of hotel a little tired in parts. We had half board and the food was very mediocre. Beds were hard. They seem unable to provide bespoke hotel services (minibar stocking as a challenge, room service cost €10 per person even though breakfast was included in our stay) as this is largely an all inclusive property. It’s a little out of town and taxis are occasionally difficult to book so the hotel should provide better shuttle services. Gym is pretty inadequate and they still have a 4 person maximum capacity. Why? Pool area is great and Konstantinos at the pool bar excellent. This is a 3+ star hotel at most in my view.
Séjour de 7 nuits en juin 2023
Réponse de Apostolata team le 4 juil. 2023
Dear Mr. Firth,Thank you for staying with us.We are sorry we didn't meet your expectations. your valuable feedback will be shared to to the departments .Thank you

10/10 Excellent

Peter

Les points forts : Infrastructures et conditions de l’hébergement
Ολα σουπερ
Séjour de 4 nuits en juin 2023
Réponse de Apostolata team le 4 juil. 2023
Thank you for staying with us.Appreciate your feedback.

10/10 Excellent

Domenico

Séjour de 5 nuits en juin 2023
Réponse de Apostolata team le 24 juin 2023
THANK YOU FOR STAYING WITH US, WE APPRECIATE YOUR FEEDBACK.LOOKING FORWARD TO SEEING YOU AGAIN.

10/10 Excellent

Viktoriya

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place
Séjour de 3 nuits en juin 2023
Réponse de Apostolata team le 21 juin 2023
Thank you very much for staying with us.We appreciate your feedback.We hope to see you again.

10/10 Excellent

CHRYSANTHOS

Séjour de 3 nuits en septembre 2022

6/10 Satisfaisant

Nicola

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The pool bar and reception staff were friendly and couldn’t do enough for you. The pool area was clean but the sun beds had seen better days and could do with replacing. Dinner was just standard offerings, and breakfast the same - it did the job- re-fuelled you but with no real enjoyment. Rooms need an overhaul, tired decor and stained lamps, aircon pumped out a weird smell and bathroom flooded on day one. Shuttle bus to Skala was great and the golf buggy option was ideal for anyone who struggles with lots of steps. Will I be returning? It’s a no from me.
Séjour de 7 nuits en septembre 2022

10/10 Excellent

Claire

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We went for our mini moon and it was lovely. Great staff and good setting.
Séjour de 4 nuits en septembre 2022
Réponse de APOSTOLATA TEAM le 8 sept. 2022
THANK YOU VERY MUCH FOR STAYING WITH US.YOUR POSITIVE FEEDBACK MAKE US WORK HARDER.

2/10 Horrible

Behzad

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
All staff were really nice and attentive. However the hotel is not fit for 5 star at all, rooms are dirty and outdated and not cleaned as regularly as they should. Breakfast is terrible presented with cheap quality food and not much choice at all.over all the hotel is not adequate to deal with so many people and needs a serious revamp. A low 3 star!
Séjour de 4 nuits en août 2022

8/10 Bien

ioana

Séjour de 3 nuits en août 2022
Réponse de APOSTOLATA TEAM le 23 août 2022
On behalf of the Hotel Apostolata , we would like to personally thank you for choosing to stay with us. We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations

8/10 Bien

Augusto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en juillet 2022

8/10 Bien

Rachel

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Fantastic views from the room, the restaurant and the bar. Good selection of food, and the staff in the restaurant were lovely.
Séjour de 7 nuits en juillet 2022
Réponse de APOSTOLATA TEAM le 23 août 2022
On behalf of the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations

10/10 Excellent

Andrew

Séjour de 7 nuits en juillet 2022
Réponse de APOSTOLATA TEAM le 23 août 2022
Thank you for staying with us and for your kind review.

10/10 Excellent

SUKAINA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juin 2022

10/10 Excellent

marina

Séjour de 4 nuits en juillet 2022
Réponse de APOSTOLATA TEAM le 23 août 2022
Thank you for staying with us and for your kind review.

10/10 Excellent

Guido

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Struttura in un posto bellissimo, dotata di camere molto grandi con terrazzino con vista sulla baia. Edifici piccoli con poco impatto visivo. Dotazioni perfette (ristoranti, piscine, bar) e accesso al mare. Da migliorare senz'altro la pulizia delle camere e dei terrazzini.
Séjour de 7 nuits en juin 2022
Réponse de APOSTOLATA TEAM le 23 août 2022
On behalf of the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations

10/10 Excellent

Andrei

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing establishment!!! Definitely would recommend and will return
Séjour de 5 nuits en juin 2022
Réponse de Eleanna reservation team le 30 juin 2022
Thank you , we hope next year to accommodate you again

8/10 Bien

Brian

Séjour de 7 nuits en septembre 2021

10/10 Excellent

Fareed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing property with access to beach. We stayed in a villa with private pool. A little old but location is well worth it
Séjour de 3 nuits en septembre 2021

8/10 Bien

rossella

Les points forts : Confort de la chambre
5 stelle pari ad un 4 comunque molto soddisfacente
Molto positivo, comodo, silenzioso, personale alla reception disponibilissimo, un po' meno al buffet della colazione e cena, la stanza la rifanno un giorno si e uno no, ma se hai bisogno basta chiamarli, piscine spettacolari, ottimo il servizio della spa, la ragazza è bravissima, non troppa scelta al buffet, ma cibo molto buono.
Séjour de 4 nuits en septembre 2021
Réponse de APOSTOLATA TEAM le 14 sept. 2021
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

10/10 Excellent

Andreas

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Tolle Lage / Toller Meerblick / Toller Pool / Tolle Insel Haben zT. Das Abendessen genutzt und waren überrascht von der Qualität (Für Hotelessen) gut ! Aber wir sind in Griechenland - da sollte man in der Taverne essen. Nach einem langen Tag mit Programm, war es aber auch mal schön den Service zu nutzen. - Mobilität sollte sein (Roller / Mietwagen) - Erkundungen von hier sind von der Lage her gut. Verbesserungswürdig: Sauberkeit der Zimmer - Alle 2 Tage Room Service ist o.k. Aber das Ergebnis müsste besser werden. Insgesamt ein gelungener Urlaub auf einer tollen Insel. Daumen hoch.
Séjour de 7 nuits en août 2021
Réponse de APOSTOLATA TEAM le 7 sept. 2021
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us. We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 15 nuits en août 2021

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Médiocre
Hôtel défraîchi, et pas du tout un 5 étoiles. Le service est médiocre, la salle de sport ne devrait mais pas s appeler ici ( 3/4 appareil en mauvais état ) Les chambres sont sales et les photos du site sont mega Photoshoper . Le petit déjeuner est mauvais.
Séjour de 3 nuits en septembre 2021
Réponse de APOSTOLATA TEAM le 7 sept. 2021
Thanks for having taken the time to write such a detailed review. All your comments help us improve our service. We reassure you that your complaints will be shared with the entire staff.

10/10 Excellent

Lyndon da

Séjour de 5 nuits en août 2021

8/10 Bien

Valeria

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en août 2021

6/10 Satisfaisant

Maria

Séjour de 3 nuits en août 2021

10/10 Excellent

Jane

Les points forts : Propreté, personnel et service, confort de la chambre
Lovely stay at Apostolata
The views from the hotel were fantastic, the pool area was lovely, the sea swimming area was also great. Breakfast was good, plentiful and lots of choice. The staff were really helpful, all of them - from breakfast, to bar to reception. The room was a little tired and could do with a refresh but honestly, considering lockdown, you absolutely can't blame them for not making this a priority!
Séjour de 7 nuits en août 2021
Réponse de APOSTOLATA TEAM le 17 août 2021
Dear Mrs. Jane, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards,

10/10 Excellent

marina

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Wonderful stay with the family. Spacious family room. Staff absolutely amazing. Food diverse. Will return !
Séjour de 4 nuits en août 2021
Réponse de APOSTOLATA TEAM le 16 août 2021
On behalf of the Hotel Apostolata , we would like to personally thank you for choosing to stay with us. We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

10/10 Excellent

Pawel

Séjour de 6 nuits en août 2021

8/10 Bien

Guenhael

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en juillet 2021
Réponse de APOSTOLATA TEAM le 29 juil. 2021
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us. We realize your time is valuable and appreciate your input and feedback.

10/10 Excellent

Konstantinos

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ήταν όλα εκπληκτικά! Τα δωμάτια πεντακάθαρα… το προσωπικό πρόθυμο και εξυπηρετικό…
Séjour de 3 nuits en juillet 2021
Réponse de DRAKOPOYLOY EVANGELIA le 20 juil. 2021
Αγαπητέ Κ. Κωνσταντόπουλε, Ευχαριστούμε που διαμείνατε στο ξενοδοχείο μας.Τα θετικά σας σχόλια μας κάνουν να θέλουμε να προσπαθήσουμε ακόμα περισσοτερο για την καλύτερη εξυπηρέτηση των πελάτων μας. Να έχετε ένα όμορφο καλοκαίρι.

10/10 Excellent

Ellie

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juillet 2021
Réponse de DRAKOPOYLOY EVANGELIA le 16 juil. 2021
On behalf of the Hotel Apostolata , we would like to personally thank you for choosing to stay with us. We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

10/10 Excellent

FRANCESCO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en juin 2021
Réponse de DRAKOPOYLOY EVANGELIA le 15 juil. 2021
Dear Mr. Francesco, Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.

8/10 Bien

Hugh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Restaurants in hotel were not all open. Food in the open restaurant was nearly always cold
Séjour de 7 nuits en septembre 2020
Réponse de APOSTOLATA TEAM le 29 sept. 2020
Thank yoy for taking the time to write a review. All your comments help us improve our service. We reassure you that your complaints will be shared with the entire staff.

6/10 Satisfaisant

annemarie

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en septembre 2020

10/10 Excellent

Billy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic stay!
We stayed for 4 nights at the hotel, but in just a short stay it was clear to see the impeccable service ran at Apostolata island resort & spa. Dimitris and rest of the team are fantastic, they cannot do enough for you and will always be happy to help. The rooms are cleans, spacious and comfortable. I’d recommend to get a sea view rooms, the view is incredible particularly at sunrise. The breakfast is nice with enough selection for everyone, and to mix up what you eat each day. However I’d say the dinner buffet is just ‘OK’ at best and could definitely be improved. It is definitely worth exploring the villages on the island for dinner as there are many beautiful options with fantastic restaurants. The infinity pool by reception is very quiet and relaxing with a fantastic view. The main pool is large and good for families. The pool bar has a good selection of food and drinks, the pizza’s are pretty good. The trip down to the small cove/sea is definitely worth it. Perfectly clear waters and lots of fish, so bring a snorkel. The resort is set on a steep hill so can be quite tiring, particularly walking back up. However the staff are happy to come and collect you via golf buggy! Overall we had a fantastic stay, the hotel lovely and set in a beautiful location, definitely worth a visit and is a great price.
Séjour de 4 nuits en août 2020
Réponse de APOSTOLATA TEAM le 4 sept. 2020
Dear Mr. Billy, First of all, we wish to thank you for your kind words and for taking the time to sharing your experience regarding your stay with us. We are committed to providing our guests with high quality services whilst simultaneously we try to implement the necessary measures against covid-19. Therefore, it is great to know that you were happy with all aspects of your stay, and that you had a lovely holiday. We wish you the best and we hope to see you again in the future!

10/10 Excellent

Lee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en août 2020
Réponse de APOSTOLATA TEAM le 4 sept. 2020
Dear Mr. Lee, On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en août 2020
Réponse de APOSTOLATA TEAM le 29 août 2020
Dear Sirs, On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

6/10 Satisfaisant

Mani, Bayern

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Sehr schöne Lage mit Blick auf das Meer. Uns wurde ein kostenloses Update für das Zimmer angeboten. Das Essen war leider sehr schlecht- eher das Niveau einer Unterdurchschnittlichen Mensa.
Séjour de 10 nuits en août 2020
Réponse de APOSTOLATA TEAM le 29 août 2020
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations. All your comments help us improve our service. We reassure you that your complaints will be shared with the entire staff