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Avis sur Konstantinos Palace

5 out of 5
Konstantinos Palace
Karpathos Town, Karpathos, South Aegean

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 22 avis sur 35." "
Note des voyageurs de 8 (Bien), d’après 6 avis sur 35." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 35." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 35." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 35." "

9,2/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

christine

Séjour de 1 nuit en mai 2023
Réponse de Evangelia Fellouzi le 26 mai 2023
Dear guest, We would like to thank you for your excellent review! We are delighted to know that you were satisfied with your accommodation in Konstantinos Palace and furthermore enjoyed our breakfast/dinner, our friendly staff and our amazing views. We would be so excited to welcome you back in the future! Our warmest regards, Konstantinos Palace Team

10/10 Excellent

christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Court séjour de 2 nuits avant de rejoindre des amis dans une autre partie de l’île.
Séjour de 1 nuit en mai 2023
Réponse de Evangelia Fellouzi le 26 mai 2023
Dear guest, We would like to thank you for your excellent review! We are delighted to know that you were satisfied with your accommodation in Konstantinos Palace and furthermore enjoyed our breakfast/dinner, our friendly staff and our amazing views. We would be so excited to welcome you back in the future! Our warmest regards, Konstantinos Palace Team

10/10 Excellent

evie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It is the best hotel in Kárpathos!! It was an outstanding experience!!! Can’t wait to go back!!!
Séjour de 18 nuits en septembre 2023
Réponse de Konstantinos Palace Management Team le 6 nov. 2023
Dear Guest,"Thank you so much for your kind words! We're thrilled to hear that you had an outstanding experience at our hotel and consider it the best in Karpathos. We can't wait to welcome you back for another memorable stay. Your satisfaction is our top priority, and we look forward to exceeding your expectations once again. See you soon!"Warm regards,

8/10 Bien

Petra

Les points forts : Propreté et personnel et service
Feine Anlage, leider etwas abgewohnt, Frühstücksbuffet max.3-4 Sterne, aber ok. Wunderschöne Pools
Séjour de 7 nuits en octobre 2023
Réponse de Konstantinos Palace Management Team le 6 nov. 2023
Dear Guest,"Thank you for taking the time to share your feedback. We appreciate your kind words about our beautiful pools. We apologize for any inconveniences you may have experienced with the overall condition of our property and the breakfast buffet. Your feedback is valuable to us, and we will use it to make improvements to enhance your future visits. We hope to have the opportunity to welcome you back and provide an even better experience in the future."Warm regards,

10/10 Excellent

Jose

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyable stay near Pigadia, you can stroll to the port or stay near the hotel for shopping and dining options. The hotel staff is always available to help. Only one thing we did not like is buying bottle water at the restaurant every time even though the regular water should be potable and offered for free.
Séjour de 3 nuits en septembre 2023
Réponse de Konstantinos Palace Management Team le 6 nov. 2023
Dear Guest,"Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay with us, taking advantage of our convenient location near Pigadia. We appreciate your kind words about our helpful staff.We have taken note of your feedback regarding the bottled water at the restaurant. We understand your concern, and we'll review our policy to ensure that our guests have access to potable water more conveniently in the future. Your input is valuable, and we hope to welcome you back for an even more pleasant stay."Warm regards,

10/10 Excellent

ANNA, BRONX

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great food and amenities. Great view and beautiful pool amd beaches.
Séjour de 2 nuits en octobre 2023
Réponse de Evangelia Fellouzi le 10 oct. 2023
Dear Guest,"It's wonderful to know that you appreciated our fantastic food, top-notch amenities, and the stunning view, pool, and beaches. Your satisfaction is our priority, and we look forward to hosting you again in the future."Warm regards,

10/10 Excellent

Kestutis

Séjour de 5 nuits en septembre 2023
Réponse de Konstantinos Palace Management Team le 28 sept. 2023
Dear Guest, Thank you so much for sharing your incredible experience with us! We're thrilled to hear that you found our hotel stunning.We strive to provide the best service possible, and it's always rewarding to receive such positive feedback.Once again, we appreciate your kind words and recommendation. It was our pleasure to have you as our guest, and we hope to welcome you back soon for another unforgettable stay. Best regards,

10/10 Excellent

Gus

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay at the Konstantinos Palace was PERFECT in every way. My room was very clean and the staff was pleasant and very helpful. I highly recommend this hotel to anyone staying in Karpathos
Séjour de 1 nuit en août 2023
Réponse de Evangelia Fellouzi le 4 sept. 2023
Dear Guest,Thank you so much for taking the time to share your feedback about your recent stay at Konstantinos Palace. We are absolutely delighted to hear that your experience was perfect in every way.It's wonderful to know that you found your room exceptionally clean and that our staff left a positive impression with their pleasant and helpful service. Your recommendation means the world to us, and we sincerely appreciate your kind words.We hope to have the pleasure of welcoming you back to Karpathos and Konstantinos Palace in the future. Should you or your friends and family plan another visit, please don't hesitate to reach out to us. We would be thrilled to host you once again.Warm regards,

10/10 Excellent

Cristiana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
beautiful hotel sea front with stunning view. superior room very large and fully equipped. large shower and toileteries available
Séjour de 11 nuits en juillet 2023
Réponse de Evangelia Fellouzi le 23 août 2023
Dear Guest.We're delighted to hear that you enjoyed your stay at our beautiful seaside hotel with its stunning views! Our team is thrilled that you found your superior room spacious and well-appointed with all the necessary amenities. It's great to know that you appreciated the generous shower and the availability of toiletries. Thank you for taking the time to share your positive experience, and we hope to welcome you back in the future for another memorable stay.Warm regards,

10/10 Excellent

Verena

Les points forts : Propreté
Séjour de 7 nuits en août 2023
Réponse de Evangelia Fellouzi le 13 août 2023
Dear Guest,Thank you so much for your kind words and positive rating! We're thrilled to hear that you had a great experience with our [product/service]. Your feedback truly brightens our day and motivates us to continue delivering our best.At Konstantinos Palace, we're committed to providing top-notch services and ensuring your satisfaction. If you ever have any questions, or suggestions, or need assistance in the future, please don't hesitate to reach out to us. We're always here to help.Once again, thank you for choosing us. We look forward to serving you again in the future!Best regards,

10/10 Excellent

georgios

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en août 2023
Réponse de Evangelia Fellouzi le 12 août 2023
Dear Guest,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your [product/service/experience] and that we were able to meet your expectations.Your kind words mean a lot to us and serve as a great motivation for our team. We're committed to delivering excellent [products/services] and creating memorable experiences for all our customers, and it's wonderful to know that we're on the right track.If you ever need anything else or have any more feedback to share, please don't hesitate to reach out. We're here to assist you and look forward to serving you again in the future.Once again, thank you for choosing our hotel.Best regards,

6/10 Satisfaisant

Olivier, Volketswil

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
nicht sauber im esssaal (boden, teller, tische), frühstückbuffet ist nicht 5 sterne wert, zimmerservice nicht zufriedenstellend. Allgemein erfüllt dieses Hotel keine 5 sterne - bei weitem nicht.
Séjour de 9 nuits en juillet 2023
Réponse de Evangelia Fellouzi le 26 juil. 2023
Dear Guest,Thank you for sharing your feedback with us. We truly value the opinions of our guests as it helps us identify areas where we can improve.We apologize for the inconvenience you experienced during your stay at our hotel. It is disheartening to hear that you found the cleanliness of the dining area, including the floors, plates, and tables, to be unsatisfactory. Please be assured that we take cleanliness and hygiene very seriously, and we will address this issue immediately to ensure it doesn't happen again.Regarding the breakfast buffet, we regret that it did not meet your expectations. We strive to offer a high-quality dining experience to all our guests, and we will review our breakfast offerings to make necessary enhancements.Additionally, we are sorry to hear that our room service fell short of your expectations. We will closely evaluate our room service procedures to improve the overall guest experience.Your feedback is valuable to us, and we appreciate your honesty. We assure you that we are committed to providing a superior level of service and comfort to all our guests. We will work diligently to address the concerns you raised and make the necessary changes to enhance our services.We hope you will consider giving us another opportunity to serve you in the future and show you the improvements we've made. If you have any further comments or suggestions, please feel free to contact our guest relations department.Once again, thank you for bringing these issues to our attention.Best regards,

10/10 Excellent

Irina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent!
Our stay at Konstantinos Palace was a very pleasant experience! First of all, we booked a standard room with mountain view, but our room was upgraded to a standard room with sea view for the same price! Awesome! The room was spacious, very clean, with comfortable beds. Hotel's private beach is wide, with comfortable sunbeds, the swimming pools are very nice. In the evening, you can have a drink at the Rooftop pool bar and enjoy a wonderful night view over Pigadia! The best place to stay in Karpathos!
Séjour de 4 nuits en juillet 2023
Réponse de Evangelia Fellouzi le 21 juil. 2023
Dear Guest,Thank you so much for taking the time to share your delightful experience at Konstantinos Palace! We are thrilled to read your wonderful review and to know that your stay with us was nothing short of exceptional.It brings us joy to hear that you appreciated the upgrade to a standard room with a sea view - we're always looking for ways to make our guests' experiences even more memorable. We're glad you enjoyed the spaciousness and cleanliness of the room, as well as the comfort of the beds. Our team takes great pride in maintaining a high standard of cleanliness and ensuring our guests' utmost comfort during their stay.We couldn't agree more about the charm of our private beach and the comfort of our sunbeds - they are perfect for relaxing and soaking up the sun. We're also glad you enjoyed the swimming pools; they indeed offer a refreshing way to unwind.The Rooftop pool bar is indeed a favorite spot for many of our guests, and we're delighted you got to experience its breathtaking night view over Pigadia. It's the perfect way to wind down and create lasting memories of your time on Karpathos.Your kind words about us being the best place to stay on the island truly warm our hearts. We strive to provide our guests with an unforgettable experience, and knowing that we succeeded with you is incredibly rewarding.Once again, thank you for choosing to stay at Konstantinos Palace. We genuinely hope to welcome you back in the future for another amazing stay!Best regards,

10/10 Excellent

Konstantinos

Voyage en famille
Very well situated, on the beach, excellent facilities, competent and friendly staff
Séjour de 8 nuits en juillet 2023
Réponse de Evangelia Fellouzi le 21 juil. 2023
Dear Guest,We hope this message finds you well! We wanted to take a moment to express our heartfelt gratitude for the wonderful review you recently left about your experience with us. Your feedback means the world to us, and we're delighted to know that you had such a fantastic stay.We're thrilled that our location by the beach was to your liking. Our team takes great pride in providing the best possible facilities, and we're glad to hear that you found them excellent. Nothing makes us happier than knowing our efforts to create a pleasant atmosphere have been appreciated.Your kind words about our staff have truly warmed our hearts. We strive to ensure that all our guests feel welcome and cared for during their time with us, and it's genuinely rewarding to hear that our team's competence and friendliness left a positive impression on you.Once again, thank you for taking the time to share your positive experience. Your feedback serves as a great motivation for us to continue delivering exceptional service to all our guests.We genuinely hope to welcome you back in the future, and until then, should you have any further comments or questions, please don't hesitate to reach out to us.Wishing you all the best and warm regards,

8/10 Bien

Kine

Les points forts : Personnel et service et confort de la chambre
Koselig partur med gubben
Séjour de 7 nuits en juin 2023
Réponse de Evangelia Fellouzi le 3 juil. 2023
Dear [Guest's Name],We would like to extend our heartfelt gratitude to you for the outstanding score you have given us. Your positive feedback means the world to us and serves as a testament to our commitment to providing excellent service.At Konstantinos Palace, our main goal is to ensure that every guest has a memorable and enjoyable experience. We are thrilled to learn that we were able to meet your expectations and leave a lasting impression.Your feedback not only recognizes the hard work and dedication of our team members but also motivates us to continue striving for excellence. We take great pride in delivering exceptional service, and it is incredibly rewarding to know that we succeeded in creating a positive experience for you.Once again, thank you for taking the time to provide us with your feedback and for acknowledging our efforts. We truly appreciate your kind words and look forward to welcoming you back in the future. If there's anything else we can do to enhance your experience, please do not hesitate to reach out to us.Warm regards,

4/10 Médiocre

Diana

Séjour de 2 nuits en juin 2023

4/10 Médiocre

Hans

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Kies voor een sfeervolle goede vakantie niet hier!
Hotels.com slaat hiermee met hun positieve reviews de plank volledig mis! Nooit GEEN 5 sterren maar amper 3, niet meer dan middelmatig! Niet sfeervol, geen entourage, geen kwaliteit, boek geen half pension want zowel de presentatie als smaakbeleving is zeer mager en weinig verassend. Niets origineels uit de Griekse keuken en zo goedkoop. Je zit in een voederzaal met TL balken, geen fatsoenlijke wijn op de kaart en personeel zonder enige gastvrijheid en/of horeca opleiding. Een omelet bakken was ze zelfs vreemd. Hoe presteer je het je gasten eigenlijk weg te jagen. Eten deden wij niet meer in het hotel en de gezelligheid bij de leuke eet en strandtenten naastgelegen!
Séjour de 8 nuits en mai 2023
Réponse de Konstantinos Palace le 28 mai 2023
Dear Hans,Thank you for sharing your feedback with us. We apologize if your experience did not meet your expectations, and we appreciate your honest assessment of our hotel.We take all guest reviews seriously, as they help us identify areas for improvement. We regret that you found our presentation and culinary experience to be lacking. Our goal is to provide a diverse and flavorful dining experience that showcases the best of Greek cuisine. We do offer a wide selection of wines, including local and international options.Regarding the service and staff training, we strive to ensure that all members of our team receive thorough hospitality and food service training. We regret if you felt that their level of service did not meet your expectations, and we will review our training programs to ensure consistent excellence in guest interactions.It's disheartening to hear that you did not fully enjoy your dining experiences at our hotel. We appreciate your recommendation and will take your feedback into consideration as we continue to enhance our offerings.Once again, we apologize for any shortcomings you encountered during your stay. We hope that you may reconsider and give us another opportunity to provide you with an improved experience in the future.Warm regards,Konstantinos Palace Team

10/10 Excellent

Marc

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everyone, without exception, was very kind and polite. Excellent location With easy walk to the port town as well as location for driving throughout the island. Our room was very clean with quality linens and towels. Balcony view is wonderful. Spa was great. Hot sauna! Breakfast included and what a feast! Will definitely return!
Séjour de 7 nuits en octobre 2022
Réponse de Konstantinos Palace Team le 19 oct. 2022
Dear guest, We would like to thank you for your excellent review! We are delighted to know that you were satisfied with your accommodation in Konstantinos Palace. Furthermore we are so pleased to know that you had such an amazing vacation whilst staying with us and enjoyed all of the fascilities our hotel has to offer. We would be so excited to welcome you back in the future! Our warmest regards, Konstantinos Palace Team

4/10 Médiocre

Galit

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté et personnel et service
Séjour de 3 nuits en octobre 2022
Réponse de Konstantinos Palace Team le 19 oct. 2022
Dear guest, We would like to thank you for your excellent review! We are delighted to know that you were satisfied with your accommodation in Konstantinos Palace. Furthermore we are so pleased to know that you had such an amazing vacation whilst staying with us and enjoyed all of the fascilities our hotel has to offer. We would be so excited to welcome you back in the future! Our warmest regards, Konstantinos Palace Team

10/10 Excellent

Finn

Séjour de 7 nuits en octobre 2022
Réponse de Konstantinos Palace Team le 11 oct. 2022
Dear guest, We would like to thank you for your excellent review! We are delighted to know that you were satisfied with your accommodation in Konstantinos Palace. Furthermore we are so pleased to know that you had such an amazing vacation whilst staying with us and enjoyed all of the fascilities our hotel has to offer. We would be so excited to welcome you back in the future! Our warmest regards, Konstantinos Palace Team

10/10 Excellent

Ron

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en septembre 2022

6/10 Satisfaisant

nicola

Les points forts : Équipements
La
Séjour de 7 nuits en août 2022
Réponse de Konstantinos Palace Team le 25 août 2022
Dear guest,Thank you for sparing some time to review our hotel. Kind regards, Konstantinos Palace Team

10/10 Excellent

PETER

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing property clean comfortable and always happy to assist
Séjour de 3 nuits en août 2022
Réponse de Konstantinos Palace Team le 17 août 2022
Dear guest, Thank you for your excellent review! It was a please having you at Konstantinos Palace, we hope you visit s again soon in the near future. Warm regards, Konstantinos Palace Team

8/10 Bien

diego, alzano lombardo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 14 nuits en juillet 2022

10/10 Excellent

Evangelia

Séjour de 1 nuit en août 2022

6/10 Satisfaisant

Ellinor

Séjour de 7 nuits en juillet 2022
Réponse de Konstantinos Palace Team le 2 août 2022
Dear guest, Thank you for taking the time to rate our hotel. Please do not hesitate to contact us to discuss any topics you believe could better our service, our guests' opinions are of utmost importance to us. We would love to make your time here aboslutely wonderful! We do hope you visit us again in the future so we can show you our signature hospitality and offer you a better experience. Our warmest regards, Konstantinos Palace Team

8/10 Bien

Oz

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Everything was excellent. The only thing that bothered was that there was not enough hot water for the shower, several inquiries were made to the reception but nothing changed. All in all it was an excellent experience
Séjour de 3 nuits en juillet 2022
Réponse de Konstantinos Palace Team le 26 juil. 2022
Dear guest, We are so pleased to know that your overal experience was exellent at Konstantinos Palace. We so look forward to welcoming you again in the futre! Kind regards, Konstaninos Palace Team

10/10 Excellent

RYKELE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PERFETTO
Molto piacevole, pulito, ben curato. colazione con scelta abbondante posizione favorevole e davanti alla spiaggia privata
Séjour de 7 nuits en juillet 2022
Réponse de Konstantinos Palace Team le 26 juil. 2022
Dear guest, We are delighted to know that you had a wondereful vacation with us and enjoyed your time at Konstantinos Palace. We hope to welcome you back soon!

10/10 Excellent

Dimitrios, woodside

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Argiro

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2022
Réponse de Konstantinos Palace Team le 21 juil. 2022
Σας ευχαριστούμε για την άριστη βαθμολογία!

6/10 Satisfaisant

Marco

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Potrebbe essere un ottimo 5 stelle, ma di fatto è un villaggio vacanze, ed è gestito come tale. Completamente carente su tutti i particolari che dovrebbero essere presenti in una struttura che rivendica le 5 stelle: nessun trasporto bagagli in camera né all'arrivo né alla partenza, frigo bar in camera vuoto e privo di un ripiano, sapone in bagno mai rimpiazzato in una settimana, caffè, aranciata e acqua minerale gasata al breakfast solo a pagamento, nella hall un bazar che vende salvagenti, come in mezzo alla strada, ressa di clienti che alla mattina fanno la gara per mettere l'asciugamani sulle sdraio in spiaggia, in numero ampiamente inferiore a quelle che servirebbero. Può anche andare bene, perchè il prezzo, alla fine, non è quello di un 5 stelle. E quindi tutto quadra. Peccato.
Séjour de 7 nuits en juin 2022
Réponse de Konstantinos Palace Team le 21 juil. 2022
Thank you very much for choosing Konstantinos Palace as your staying destination in Karpathos and for taking time to share your experience with other travelers on Expedia.  We are truly sad to learn that we could not impress you and we extend our deepest apologies for any inconvenience you may have experienced. Concerned departments are well informed about your comment and following up accordingly to ensure this does not happen again. We hope this will not be a motive for you to not stay with us in the future as it is always a pleasure to have you here.  Our warmest regards, Konstantinos Palace Team

8/10 Bien

Marie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2022
Réponse de Konstantinos Palace le 28 juin 2022
Dear Mrs. Marie, Thank you for taking the time to rate our hotel, we are so glad to see that you enjoyed your time here with us. We hope to see you again soon! Warm regards, Konstantinos Palace Team

10/10 Excellent

Despoina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Es war sehr schön
Séjour de 7 nuits en juin 2022
Réponse de Konstantinos Palace le 20 juin 2022
Dear guest, Thank you for your excellent review! We are delighted to know that you enjoyed your time here at Konstantinos Palace. We hope to see you again soon. Kind regards, Konstantinos Palace Team

8/10 Bien

Niclas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en mai 2022
Réponse de Konstantinos Palace le 18 juin 2022
Dear Guest, Thank you for taking the time to post a review of our property. We are so glad you enjoyed your time at Konstantinos Palace. Our goal is always to exceed your expectations! If there is anything we can do to help you during your next visit, do not hesitate to let us know. We hope to see you soon! Our warmest regards, Konstantinos Palace Team

10/10 Excellent

Dimitrios

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2022
Réponse de Konstantinos Palace le 18 juin 2022
Αγαπητέ Κύριε Δημήτριε, Σας ευχαριστούμε που αφιερώσατε χρόνο για να δημοσιεύσετε μια κριτική για την ιδιοκτησία μας. Χαιρόμαστε τόσο πολύ που απολαύσατε το χρόνο σας στο Konstantinos Palace. Στόχος μας είναι πάντα να ξεπερνάμε τις προσδοκίες σας! Εάν υπάρχει κάτι που μπορούμε να σας βοηθήσουμε κατά την επόμενη επίσκεψή σας, μη διστάσετε να μας ενημερώσετε. Ελπίζουμε να σας δούμε σύντομα! Με εκτίμηση, Konstantinos Palace Team