Avis sur I Resort Beach Hotel & Spa
I Resort Beach Hotel & Spa
Agiou Ioannou 44, Stalida, Hersonissos, Crete Island
Avis
8,8
Excellent
8,8/10
Propreté
9,0/10
Personnel et service
8,0/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
Voyage en couple
4 oct. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en septembre 2022
Réponse de MG le 13 oct. 2022
Dear Guest,We would like to thank you for the time dedicated to share your feedback about our resort!It is a pleasure to know that we matched your high expectations, as we always work towards maintaining high standards and high-quality service.We hope to welcome you again to our beautiful island and resort for another memorable experience!Kindest regardsMichael GasparisHotel General Manager
10/10 Excellent
Aminata
5 sept. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aminata
Séjour de 7 nuits en août 2021
Réponse de Michael Gasparis General Manager I Resort Beach Ho le 31 oct. 2022
Dear Guest,Thank you for the great review, we really appreciate that you took the time to write such nice comments about your stay in our resort. Especially for highlighting our staff. Your review gives us a lot of pride and we will share your kind comments with our team. We send you our warmest greetings and looking forward to welcoming you back in the future!Kind regards,
8/10 Bien
Voyageur vérifié
Voyage en famille, Voyage en couple
27 juil. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en juillet 2021
Réponse de Georgia Pitidiou le 30 juil. 2021
Dear Guest,
It is our great pleasure to read your comments about your stay at our I Resort Beach Hotel & SPA!
Our purpose is to always keep the characteristic zest of Greek hospitality alive and we are honored that your comments confirm that.
On behalf of the entire team of I Resort Beach Hotel & SPA a sincere thank you and we are very much looking forward to welcoming you again soon!
10/10 Excellent
CHRISTOPHE
7 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel, room, staff, view, pool and beach
CHRISTOPHE
Séjour de 6 nuits en mai 2021
Réponse de Georgia Pitidiou le 2 juil. 2021
Dear Mr. Christophe,
We would like to thank you for the time you dedicated to share your feedback about our resort!
Such reviews are total boosters to our efforts in providing impeccable service.
Our major goal is to ensure that we exceed our guests’ expectations and by reading your comments we feel very proud achieving this! It's very nice you share tips about places in Crete that you enjoyed.
We really hope to welcome you again to our beautiful island and resort for another memorable experience!
Sincerely yours,
Georgia Pitidiou
8/10 Bien
Voyageur vérifié
Voyage en couple
14 oct. 2019
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en octobre 2019
Réponse de Georgia le 27 oct. 2019
Dear Guest,
First, we would like to kindly thank you for the constructive feedback!
We are glad that you enjoyed your holidays at I Resort Beach Hotel and Spa and would like to assure you that will take your comments into our consideration for future service quality improvements we are planning.
We apologize for any inconvenience may have occurred during your stay and we hope to have the opportunity to welcoming you again in the near future for another memorable experience!
Best Regards,
I Resort Beach Hotel and Spa
8/10 Bien
Voyageur vérifié
26 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 11 nuits en août 2019
Réponse de Manolis le 6 sept. 2019
Dear guest, Thank you for your feedback and we appreciate the time that took to share it .We are glad that you enjoyed your stay with us.We look forward to looking forward to welcome you back . Kind Regards, I Resort Beach Hotel & Spa
8/10 Bien
Voyageur vérifié
Voyage en famille
15 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 9 nuits en août 2019
Réponse de Georgia le 22 août 2019
Dear guest,
Thank you for your feedback and we are glad that you enjoyed your stay with us. We do appreciate your time for sharing your feedback.
We are happy to know, that you enjoyed our spa and our services
We look forward to visit us again for another enjoyable and memorable staying in our hotel.
10/10 Excellent
Voyageur vérifié
9 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en juillet 2019
Réponse de Georgia le 12 août 2019
Dear Guest,
Thank you for your time to leave a comment and review for our Hotel.
We really apreciate it and we hope to see you again soon!
6/10 Satisfaisant
Voyageur vérifié
Voyage en couple
9 août 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 8 nuits en juillet 2019
Réponse de Georgia le 12 août 2019
Dear Guest,
We would like to thank you for sharing your feedbacks and your wonderful moments and we hope to welcome you back anytime in the near future.
As about the bad experiences, we hope we have the opportunity to welcome you back and better serve you.
8/10 Bien
Voyageur vérifié
8 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en août 2019
Réponse de Georgia le 12 août 2019
Dear Guest,
Thnak you for staying with us and your time for the feedback.
We hope to see you again in the near future.
2/10 Horrible
Voyageur vérifié
Voyage en famille
24 juil. 2019
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 10 nuits en juillet 2019
Réponse de Georgia le 28 juil. 2019
Dear guest,
First of all we would like to thank you for taking the time to share your feedbacks and your comments regarding your experience that you had during your stay in our hotel.
We would like to sincerely apologize for any inconveniences that you have experienced and that we have failed to provide you with the expected service quality in order to overall satisfy you.
Your review has been taken into deep consideration to improve our service were needed, in order to avoid any similar issues in the future.
We hope we will have another opportunity to welcome you back and better serve you in the near future.
Kind Regards,
I Resort Beach Hotel & Spa
10/10 Excellent
Voyageur vérifié
24 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en juillet 2019
Réponse de Georgia le 27 juil. 2019
Dear guest,
Thank you for sharing your feedback about your experience in I Resort Beach Hotel & Spa.
We are delighted that we were able to provide you with such a satisfying vacation on your stay with us and that you enjoyed every moments.
We hope to welcome you back anytime for another wonderful and unforgettable experience.
Kind Regards,
I Resort Beach Hotel & Spa Team
2/10 Horrible
Voyageur vérifié
8 juil. 2019
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en juin 2019
Réponse de Georgia le 16 juil. 2019
Dear guest,
On behalf of our team in I Resort Beach Hotel & Spa, we would like to thank you immensely for taking the time to share your feedback regarding your experiences that you had during your stay in our hotel. We appreciate your review as this helps us understand the areas we need to improve more.
Please allow us to express our deepest apologies for the inconveniences that you experienced with our customer service and that we failed to provide you with the expected service quality. We understand your frustration and kindly be assured that your observations have been well taken into consideration, and the necessary corrective measures and actions have been implemented in order to avoid any similar future issues.
Once again we truly thank you for your time. We would be glad to have the opportunity to welcome you back to better serve you in the future.
Kind Regards,
I Resort Beach Hotel & Spa
10/10 Excellent
Voyageur vérifié
22 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en mai 2019
Réponse de Georgia le 23 mai 2019
Dear guest,
Thank you for your rating. It really helps us.
We are looking forward to welcoming you again to our resort!
10/10 Excellent
Adrianus Martinus Jozef Michael van der
Voyage en couple
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adrianus Martinus Jozef Michael van der
Séjour de 6 nuits en mai 2024
Réponse de Michael le 11 mai 2024
Dear Guest, it is truly gratifying to read that you had an excellent stay at our hotel, we are delighted that you enjoyed the facilities. Most important is that our staff, warm and professional, fulfilled your expectations and we will gladly share your motivating feedback with the whole team. We are happy that we were able to offer you pleasant memories and look forward to welcoming you back soon.Sincerely yoursMichael GasparisHotel General Manager
10/10 Excellent
Gabriela
30 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gabriela
Séjour de 7 nuits en juin 2023
Réponse de Michael le 11 avr. 2024
Liebe Gäste,vielen Dank, dass wir Sie bei uns begrüßen durften und dafür, dass Sie sich die Zeit genommen haben, um Ihre Erfahrungen mit anderen Urlaubern zu teilen.Es freut uns sehr, dass Sie ihre wohlverdienten Urlaubstage in unserem Hotel rundum genossen haben und die Bemühungen unseres gesamten Teams, um die Zufriedenheit unserer Gäste zu schätzen wissen. Sehr gerne bereiten wir Ihnen jederzeit wieder entspannte Urlaubstage unter kretischer Sonne und wünschen Ihnen bis dahin alles Gute!Mit freundlichen Grüßen,Michael GasparisHotel General Manager
10/10 Excellent
Vitali
17 juil. 2022
Vitali
Séjour de 8 nuits en juillet 2022
Réponse de Michael Gasparis Hotel General Manager le 31 oct. 2022
Dear Guest,We would like to thank you for the time dedicated to share your feedback about our resort! It is a pleasure to know that we matched your high expectations, as we always work towards maintaining high standards and high-quality service. We hope to welcome you again to our beautiful island and resort for another memorable experience! Kindest regards,
10/10 Excellent
Yair
13 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yair
Séjour de 6 nuits en juin 2022
Réponse de Michael Gasparis Hotel General Manager le 31 oct. 2022
Dear Guest,Thank you for the great review, we really appreciate that you took the time to write such nice comments about your stay in our resort. Your review gives us a lot of pride and we will share your kind comments with our team. We send you our warmest greetings and looking forward to welcoming you back in the future!Kind regards,
10/10 Excellent
Asaf
24 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Asaf
Séjour de 3 nuits en mai 2022
8/10 Bien
Lea
Voyage en couple
13 sept. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lea
Séjour de 7 nuits en septembre 2021
Réponse de Michael Gasparis Hotel General Manager le 31 oct. 2022
Liebe Gäste,vielen Dank, dass wir Ihre Gastgeber sein durften und dafür, dass Sie sich die Zeit genommen haben, um Ihre Erfahrungen mit anderen Urlaubern zu teilen.Es ist schön zu sehen, wie gut es Ihnen bei uns gefallen hat und dass Sie die Bemühungen unseres Teams, um die Zufriedenheit unserer Gäste zu schätzen wissen.Wir sind immer wieder gerne für Sie da und wünschen Ihnen bis dahin alles Gute!Mit freundlichen Grüßen,Michael GasparisHotel General Manager
10/10 Excellent
Coral
25 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing experience, highly recommend.
Coral
Séjour de 5 nuits en août 2021
Réponse de Michael Gasparis Hotel General Manager le 31 oct. 2022
Dear Guest,Thank you very much for your great review! We are very pleased to read that you enjoyed your staying with us having an amazing experience. We will share this nice comment with our entire team to continue to inspire them to deliver exceptional customer’s service. We hope to welcome you again to our beautiful island and resort for another memorable experience!Kindest regards
10/10 Excellent
Jeannine
Voyage en groupe
10 oct. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Carefree beach vacation
Jeannine
Séjour de 6 nuits en septembre 2020
Réponse de MG le 10 oct. 2020
Dear Mrs. Jeannine,
It is our great pleasure to read your warm and sincere comments about your stay at our I Resort Beach Hotel & SPA!
Our purpose is to always keep the characteristic zest of Greek hospitality alive and we are honored that your comments confirm that.
On behalf of the entire team of I Resort Beach Hotel & SPA a sincere thank you and we are very much looking forward to welcoming you again soon!
Yours sincerely,
Michael Gasparis
Hotel General Manager
10/10 Excellent
Voyageur vérifié
Voyage en couple
4 oct. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en septembre 2020
Réponse de MG le 4 oct. 2020
Liebe Gast,
Vielen Dank für Ihre Mitteilung, dass Sie den Aufenthalt im I Resort Beach Hotel & SPA genossen haben. Es erfüllt uns mit Stolz, wenn sich die Gäste in unserem Hause wohl- und willkommen fühlen.
Wie würden uns freuen, Sie bei Ihrer nächsten Griechenlandreise wiederzusehen.
Mit den besten Grüßen,
Michael Gasparis
Hotel General Manager
10/10 Excellent
Matan
15 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Matan
Séjour de 4 nuits en octobre 2019
Réponse de Georgia le 26 oct. 2019
Dear Guest,
Thank you very much for the time you dedicated to write this wonderful review regarding I Resort Beach Hotel and Spa.
It was a pleasure to read your feedback as it seems our Team was able to meet your expectations for this trip and make your stay a special one! We are more than satisfied that you enjoyed your Private Pool Suite, and moreover the delicious food of our sea view Main Restaurant!
Hope to have the chance to welcome you again soon in the future and provide our best services!
Best Regards,
I Resort Beach Hotel and Spa
8/10 Bien
Dirk, Hamburg
Voyage en couple
28 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dirk
Séjour de 6 nuits en septembre 2019
Réponse de Georgia le 3 oct. 2019
Dear Guest,
Thank you so much for your precious feedback!
We are delighted to read that we overall met your expectations and thank you for the time you dedicated to let us know! We are glad that you enjoyed our stunning location on the beach and our outstanding Main Restaurant view, and moreover that our staff and accommodation met your expectations.
We regret to know that you were not satisfied with the bathtub in your room.
We are looking forward to welcoming you again in the near future and offer you another memorable holiday’s experience in I Resort Beach Hotel & Spa!
Best Regards,
I Resort Beach Hotel & Spa
10/10 Excellent
Voyageur vérifié
Voyage en couple
16 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en septembre 2019
Réponse de Georgia le 19 sept. 2019
Dear Guest,
We really apreciate your time to leave your feedback for our Hotel.
We hope next time we have the option to upgrade you to a sea view room.
We are looking forward to welcoming you back soon!
10/10 Excellent
Voyageur vérifié
6 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en septembre 2019
Réponse de Georgia le 9 sept. 2019
Dear Guest,
We apreciate your time to leave your feedback!
Thank you!
10/10 Excellent
Voyageur vérifié
Voyage en couple
3 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en août 2019
Réponse de Manolis le 6 sept. 2019
Dear guest,we would like to thank you for your feedback and for your time. We hope to welcome you back anytime. Kind Regards, I Resort Beach Hotel & Spa Team
10/10 Excellent
Voyageur vérifié
2 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en août 2019
Réponse de Manolis le 6 sept. 2019
Dear guest,we would like to thank you for taking the time to share your feedbacks and your comments.
We do appreciate your time for sharing your feedback and we look forward to visit us again for another enjoyable and memorable staying in our hotel. Kind Regards, I Resort Beach Hotel & Spa
8/10 Bien
Cristina, Italia
Voyage en couple
29 août 2019
Les points forts : Personnel et service
Cristina
Séjour de 7 nuits en août 2019
Réponse de Manolis le 6 sept. 2019
Dear guest, we would like to thank you for taking the time to share your feedback regarding your experiences that you had during your stay in our hotel. We appreciate your review as this helps us understand the areas we need to improve more. Your review has been taken into deep consideration to improve our service were needed, in order to avoid any similar issues in the future.
We hope we will have another opportunity to welcome you back and better serve you in the near future.
Kind Regards, I Resort Beach Hotel & Spa
8/10 Bien
Voyageur vérifié
19 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 9 nuits en août 2019
Réponse de Georgia le 23 août 2019
Dear Guest,
We apreciate your time to leave your feedback.
We hope to welcoming you in the near future.
8/10 Bien
Voyageur vérifié
19 août 2019
Voyageur vérifié
Séjour de 7 nuits en août 2019
Réponse de Georgia le 23 août 2019
Dear Guest,
We thank you for rating us and for your time.
Hopefully to see you again in the future
10/10 Excellent
Voyageur vérifié
14 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en juillet 2019
Réponse de Georgia le 21 août 2019
Dear Guest,
Thank you for your feedback, we really apreciate of taking the time to leave your comments.
We hope to see again in the near future.
2/10 Horrible
Voyageur vérifié
7 août 2019
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en juillet 2019
Réponse de Georgia le 10 août 2019
Dear guest,
First of all we would like to thank you for taking the time to share your feedbacks and your comments regarding your experience that you had during your stay in our hotel.
We would like to sincerely apologize for any inconveniences that you have experienced and that we have failed to provide you with the expected service quality in order to overall satisfy you.
Your review has been taken into deep consideration to improve our service were needed, in order to avoid any similar issues in the future.
We hope we will have another opportunity to welcome you back and better serve you in the near future.
Kind Regards,
10/10 Excellent
JESPER
20 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superlækkert. Nabolag knap så fedt. Lej bil!
JESPER
Séjour de 6 nuits en juillet 2019
Réponse de Georgia le 25 juil. 2019
Dear guest,
Thank you for your feedback and we are glad that you enjoyed your stay with us. We do appreciate your time for sharing your feedback.
We look forward to visit us again for another enjoyable and memorable staying in our hotel.
Kind Regards,
I Resort Beach Hotel & Spa Team
4/10 Médiocre
Andrew
13 juil. 2019
Andrew
Séjour de 3 nuits en juillet 2019
Réponse de Georgia le 20 août 2019
Dear Guest,
Thank you for your time to leave your review.
Unfortunately, we don't have your comments, in order for us to know, what didn't go well with your stay in our Hotel
10/10 Excellent
Voyageur vérifié
10 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juin 2019
Réponse de Georgia le 13 juil. 2019
Dear guest,
Thank you for your feedback and we are glad that you enjoyed your stay with us. We do appreciate your time for sharing your feedback.
We look forward to visit us again for another enjoyable and memorable staying in our hotel.
Kind Regards,
I Resort Beach Hotel & Spa
10/10 Excellent
Meir
10 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Meir
Séjour de 3 nuits en juillet 2019
Réponse de Georgia le 13 juil. 2019
Dear guest,
Thank you for your feedback and we are glad that you enjoyed your stay with us. We do appreciate your time for sharing your feedback.
We look forward to visit us again for another enjoyable and memorable staying in our hotel.
Kind Regards,
I Resort Beach Hotel & Spa
10/10 Excellent
Voyageur vérifié
2 juil. 2019
Voyageur vérifié
Séjour de 7 nuits en juin 2019
Réponse de Georgia le 2 juil. 2019
Dear Guest,
Thank you for your rating.
We hope to welcome you again on near future.
10/10 Excellent
MARÍA
Voyage en groupe
27 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MARÍA
Séjour de 3 nuits en juin 2019
Réponse de Georgia le 28 juin 2019
Dear Guest,
First we would like to thank you for your preference and your booking to our resort.
We welcome and appreciate every piece of feedback we receive.
Thank your for your rating.
We hope you have the opportunity to return to our resort and experience the enhancements we’re working on for our valuable guests.
We look forward to welcome you in the future
10/10 Excellent
Voyageur vérifié
24 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juin 2019
Réponse de Georgia le 25 juin 2019
Dear Guest,
Thank you for your rating.
I Resort Beach Hotel & Spa team