Piscine extérieure, parasols de plage, chaises longues
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Avis sur Esperas Santorini

5 out of 5
Esperas Santorini
Oia, Santorini

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 155 avis sur 198." "
Note des voyageurs de 8 (Bien), d’après 30 avis sur 198." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 198." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 198." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 198." "

9,6/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

8/10 Bien

Laurent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour
Petites chambres, mais belle vue, et personnel très serviable
Séjour de 3 nuits en août 2021
Réponse de George A le 24 août 2021
Merci bien de votre choix d'hotel et votre commentaire.

10/10 Excellent

Guillaume

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une des plus belles vue au monde
Vue merveilleuse sur la caldera au point qu'il nous a été dur de lire tellement l'oeil était attiré. Chambres charmantes dans le vrai style Cyclades avec toujours cette vue magnifique des fenêtres. Le restaurant est parfait pour voir le coucher de soleil sans être dans la foule dense de la ville. Les plats sont très bons malgré de petites doses et un prix élevé comparé aux autres îles. Il faut sans cesse monter/descendre des marches dans l'hôtel et pour accéder à la ville. Autant la ville d'Oia nous a paru surfaite avec beaucoup de monde dans des rues exiguës, autant cet hôtel a été nôtre cocon de confort et de regal des yeux.
Séjour de 1 nuit en juillet 2021
Réponse de George A le 19 juil. 2021
Merci de votre choix et vos paroles de gentillesse

10/10 Excellent

Clément

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour parfait.
Incredible View. Great services. Fantastic place.
Séjour de 11 nuits en septembre 2020
Réponse de George A le 5 oct. 2020
Thank you so much for your kind words and wonderful review. Merci bien!

8/10 Bien

Adam, Paris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Petit hôtel de charme avec une vue magnifique sur la mer et le coucher de soleil. Le personnel est très accueillant et à l'écoute de nos moindres souhaits. Belle piscine en plein soleil pour se rafraîchir. Au pied des moulins à Oia. Santorin oblige, beaucoup de marches pour accéder aux chambres et passage régulier des autres occupants devant la terrasse. Rapport qualité prix moyen
Séjour de 4 nuits en août 2020
Réponse de George le 21 août 2020
Merci de votres paroles positives

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vue magnifique, emplacement exceptionnel, et personnel aux petits soins
Séjour de 6 nuits en août 2019
Réponse de George A le 15 oct. 2019
Thank you for your business and your review.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en juin 2019
Réponse de George A le 13 juin 2019
Dear happy guest, thank you for your business and your review.

8/10 Bien

HENRY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Presque parfait
Excellent séjour dans un très bel hôtel, très bien situé, à la fois dans la ville de Oia mais éloigné de la foule et au calme. Comme le nom de l’hôtel l'indique, très belle vue du coucher de soleil que l'on peut contempler de la terrasse de la chambre ou au bord de la piscine. Petit déjeuner copieux et de qualité, à la carte, servi soit dans la chambre, sur la terrasse qui surplombe la baie d'Ammoudi, soit sur la terrasse du restaurant au bord de la piscine. Chambres lumineuses, literie confortable, personnel aux petits soins. Belle piscine. Quelques petites remarques cependant : l’hôtel est à l’extrémité de la caldeira que l'on voit bien mais l'impression est moins saisissante que dans le centre du village, petits oublis répétés dans les commandes du petit déjeuner, transfert hôtel- port ou aéroport assuré par navettes payantes alors que beaucoup d'autres hôtels l'incluent dans leur forfait. Au prix des chambres (plus de 400 € par jour pour 2), on s'attend à la perfection !
Séjour de 3 nuits en août 2018
Réponse de George A le 23 août 2018
Merci de votre choix et de votre paroles ici.

10/10 Excellent

Donny

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff at this property are all great! They all go above and beyond to make your stay amazing. Staff was very hospitable and there for every need of mine. Thank you so much.
Séjour de 3 nuits en mai 2024
Réponse de Vicky Marmangelou le 16 mai 2024
Dear Donny,Your review means a lot to us. We always strive to give our best to help our clients, and I’m glad that we exceeded your expectations. We hope to see you again soon!

10/10 Excellent

Chinh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Esperas exceeded our expectation in every way! The facility is clean and beautiful while located almost in the heart of Oia. We were blessed with a beautiful sunset view every day. It is in walking distance of Oia center. The breakfast was delicious and all the staffs are friendly and helpful. We highly recommend and will definitely return.
Séjour de 2 nuits en mai 2024
Réponse de Vicky Marmangelou le 16 mai 2024
Thank you for your gracious words! We’re delighted to hear you enjoyed our service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to accommodating you again soon!

10/10 Excellent

Mark and Cindy

Voyage en couple
The hotel is situated beautifully on the hillside overlooking the calderas for unrivaled views and sunsets! It’s accessible only by foot so we have an even greater appreciation for the excellent service from staff, how hard they work and the accommodations!
Séjour de 3 nuits en avril 2024
Réponse de vicky Marmangelou le 16 mai 2024
Dear Mark and Cindy,Thank you so much for your incredibly kind words. Your glowing feedback truly brightens our day.

10/10 Excellent

Kim

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staffs are very friendly and service is excellent
Séjour de 2 nuits en avril 2024
Réponse de Vicky Marmangelou le 16 mai 2024
It’s fantastic to know that you had a wonderful experience with us. We look forward to serving you again in the future!

10/10 Excellent

Angelica

Séjour de 1 nuit en mai 2024
Réponse de Vicky Marmangelou le 16 mai 2024
Dear Angelica,Thank you for taking the time to leave us a five-star rating!

10/10 Excellent

Ma Claren

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If there is one thing to really mention, It’s the food from the kitchen. Eat at Ombra. Delish! Staff and Reception also special mention. Sunset view, Epic! Be rady for stirs though, as you would in all of Santorini
Séjour de 2 nuits en avril 2024
Réponse de Vicky Marmangelou le 2 mai 2024
Dear Ma Claren,Thank you for your positive feedback. We are delighted that our team was accommodating and that you found our food and location enjoyable.

10/10 Excellent

Jeannette

Séjour de 3 nuits en avril 2024
Réponse de Vicky Marmangelou le 2 mai 2024
Dear Jeannette,Thank you for the 5-star rating!

10/10 Excellent

Mahfuja

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location, located at the heart of Oia. The hotel itself is picturesque. Staffs are friendly and helpful. We loved their breakfast. The view from the property is mind blowing. We had an amazing time there.
Séjour de 3 nuits en avril 2024
Réponse de Vicky Marmangelou le 2 mai 2024
Dear Mahfuja,We are so grateful for your kind words and 5-star rating!Thank you for sharing your experience with us.

10/10 Excellent

Regina

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We really enjoyed the food and warm hospitality. Everyone was very pleasant and welcoming. The staff was attentive to our needs and knowledgeable of the history of Santorini/Greece. Esperas had the best Greek salad hands down! The views were amazing!
Séjour de 2 nuits en avril 2024
Réponse de Vicky Marmangelou le 2 mai 2024
Dear Regina,We are so grateful for your kind words, and thank you for choosing Esperas to celebrate your birthday!

10/10 Excellent

DANIELA

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Vicky Marmangelou le 25 mai 2024
Dear Daniela,Thank you for your 10/10 rate, you keep us motivated to continue offering the best service.

10/10 Excellent

Brian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a wonderful stay at Esperas in Oia. The views of the Santorini Caldera are amazing and we were very spoiled by the sunset views. Our room was very clean and perfect for what we needed and we looked forward to our breakfasts every morning with that incredible view. The front desk/concierge was very helpful and and bell hops made our lives easier bringing our luggage through the tough hike up and down. Fair warning though, there are a good amount of steps so not great for those who are immobile. Overall, incredible time at Esperas and would love to come back next time we're in Santorini.
Réponse de Vicky Marmangelou le 25 mai 2024
Dear Brian,Hearing how much you loved Esperas, has brightened up our day! Thanks for the great review. We hope to accommodate you again in the future.

10/10 Excellent

MAURO

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay was excellent. The staff is very kind and helpful. And of course the hotel is beautiful, it was amazing to see the sunset every day from the hotel
Séjour de 3 nuits en octobre 2023
Réponse de Vicky Marmangelou le 25 mai 2024
Dear Mauro, Thank you for the 5-star review. Your feedback is a great encouragement to us.

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful property! Highly recommend.
Great location! Friendly staff! Clean rooms. Ombré restaurant was excellent
Séjour de 5 nuits en octobre 2023
Réponse de Vicky Marmangelou le 25 mai 2024
Dear Jennifer,Thank you for taking the time to leave us this lovely review. We're so glad to hear that you were satisfied with our service.

8/10 Bien

Ken

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s nice to watch the sunset, but lots of walking up n down the steps!!!
Séjour de 2 nuits en octobre 2023
Réponse de Vicky Marmangelou le 25 mai 2024
Thank you for your comment, we appreciate your support.

10/10 Excellent

Stephen

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful place with an amazing view, and wonderful staff!
Séjour de 2 nuits en octobre 2023
Réponse de Esperas Hotel le 22 oct. 2023
Dear Stephen,Thank you for such a high score regarding your stay at Esperas.Best regards,

10/10 Excellent

Shannon

Séjour de 3 nuits en octobre 2023
Réponse de Vicky Marmangelou le 25 mai 2024
Dear Shannon,Thank you for the 5-star review.

10/10 Excellent

Terri, Stayton

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay here was lovely! We felt so spoiled!! We were met at the hotel by a very strong “Georgian” man who carried allll of our luggage down many walkways and dozens of stairs to the hotel reception and ultimately our room (dozens of stairs more) then greeted with cool beverages and treats as we checked in. All the staff were so polite and eager to assist in any way necessary to make out stay the best. The views from the restaurant, which is also where breakfast is served are breathtaking and something we never tired of. If sunset views are a priority to you, you will get no better viewing than here and you won’t have to fight the crowds for them either. The location was not as crowded which made for a more relaxing/ quiet feel. If you are looking to be in the middle of the masses and see all the stereotypical white cave like structures all around you, this might not be the place for you. It is the end of the “strip” in Oia near the castle ruins and so you see a good bit of the rugged cliff, not as much of all the white structures. For us it was perfect! So many people vacation to this beautiful island and it was nice to feel a little secluded from the chaos and yet close to great dining options. The facilities and service were top notch!! We would definitely go back. Highly recommend Esperas!
Séjour de 4 nuits en octobre 2023
Réponse de Esperas Hotel le 15 oct. 2023
Dear Terri,Thank you for such a lovely review regarding your stay at Esperas.We hope to welcome you again when next time in Santorini.Best regards,

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Esperas Hotel le 15 oct. 2023
Dear Laura,We would like to thank you for such a high score regarding your stay at Esperas.Till next time.Best regards,

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Absolutely gorgeous views. If you have any kind of health condition, the stairs would be difficult.
Séjour de 4 nuits en septembre 2023
Réponse de Esperas Hotel le 15 oct. 2023
Dear Michael,Thank you very much for sharing your experience while at Esperas.Best regards,

10/10 Excellent

Jianlei

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great facility!
Séjour de 1 nuit en septembre 2023
Réponse de Esperas Hotel le 24 sept. 2023
Dear Jianlei,Thank you for such a high score regarding your stay at Esperas.Hope to welcome you again when next time in Santorini.Best regards,

10/10 Excellent

Alison

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is situated in an ideal spot, away from crowds, overlooking the Ammoudi harbor. The view from the balcony is stunning - a ringside seat at the caldera for the famous Santorini sunset.
Séjour de 1 nuit en septembre 2023
Réponse de Esperas Hotel le 19 sept. 2023
Dear Alison,Thank you so much for sharing your experience at Esperas Hotel.We hope to welcome you again when next time in Santorini.Best regards,

8/10 Bien

Linda

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de Esperas Hotel le 14 sept. 2023
Dear Linda,Thank you for your review regarding your stay at Esperas.Best regards,

10/10 Excellent

Yenni

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Beautiful place! Perfect sunset view. Friendly staff. Perfect honeymoon place. We stayed in room 114 and it was just perfect. Lots and lots of stairs…..very close to the main points you want to see…
Séjour de 2 nuits en septembre 2023
Réponse de Esperas Hotel le 7 sept. 2023
Dear Yenni,We are glad you enjoyed your stay with us. We hope to welcome you again when next time in Santorini.Best regards,

8/10 Bien

Amarjot, WOODBRIDGE

Voyage en couple
Les points forts : Propreté et personnel et service
The property has beautiful views however there are some drawbacks. There are a LOT of steps to climb to go anywhere and there is no elevator. The breakfast is delicious but the things you order may show up or not on various days. The restaurant staff and reception desk are very polite, especially the breakfast servers . The pool tends to get dirty and they will not or do not have the staff to clean it for you other than early in the morning so you will be fishing bugs out yourself. (They did let us use the neighboring empty room’s pool upon request which was nice. We also wanted to do an excursion, however they were able to find a car to rent for us so probably a good idea to book your own. Toiletries are not replaced everyday so be prepared to buy your own or ask every day. Having said this, the views are fabulous!
Séjour de 4 nuits en août 2023
Réponse de Esperas Hotel le 28 août 2023
Dear Amarjot,Thank you for sharing your experience at Esperas Hotel. We would like to clarify that our HK is refiling daily the amenities as well we are always ready to provide with extra on request. Also, the plunge pools are cleaned several times per day however and in case if due to a windy day or bugs in the pool, our colleagues are coming to clean.Best regards,

10/10 Excellent

Matt

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Esperas was beautiful and quite quiet, despite the town being very busy. Breakfast and dinner at Ombra were fantastic. I would recommend!
Séjour de 2 nuits en août 2023
Réponse de Esperas Hotel le 19 août 2023
Dear Matt,Thank you for such a lovely review regarding your stay at Esperas.We hope to welcome you again when next time in Santorini.Best regards.

10/10 Excellent

richard

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Esperas Hotel le 17 août 2023
Dear Richard,We would like to thank you for such a high score regarding your stay at Esperas Hotel.We hope to welcome you again when next time in Santorini.Best regards,

10/10 Excellent

susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2023

4/10 Médiocre

judimith

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff super nice. Condition of the hotel very dirty.
Séjour de 4 nuits en août 2023
Réponse de Esperas Hotel le 13 août 2023
Dear Judith,We are very sorry that you have found the hotel very dirty however our Housekeeping Department is doing daily their best in order to keep the public areas and the rooms clean at the maximum.Best regards.

10/10 Excellent

Teresa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023
Réponse de Esperas Hotel le 9 août 2023
Dear Teresa,Thank you for such a high score regarding your stay with us. Hope to welcome you again when next time in Santorini.Best regards,

8/10 Bien

Maria del Pilar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Sunset views
Séjour de 3 nuits en juillet 2023
Réponse de Esperas Hotel le 9 août 2023
Dear Maria del Pilar,Thank you for your score in regards to your stay at Esperas.Best regards,

10/10 Excellent

Gemma, Bellevue

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The unique winding intricate 100 plus steps of this hotel is what enticed me to book this hotel . The view from all the windows are amazing. Sitting at balcony watching the sunset , all kinds of cruise ship , yatchs , catamaran in Amoudi bay is very convenient and pleasant thing to do .
Séjour de 2 nuits en juillet 2023
Réponse de Esperas Hotel le 31 juil. 2023
Dear Gemma,Thank you so much for sharing your experience at Esperas Hotel. We are very glad you enjoyed your time with us and hope to welcome you again when next time in Santorini

10/10 Excellent

Erika

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Views were incredible. Right in the heart of everything and a private sunset viewing spot. Staff were excellent (except not very flexible with breakfast times and gave us a hard time about packing a breakfast five minutes early so that we could make an excursion). Staying in a “cave” for a couple of days was a great experience.
Séjour de 2 nuits en juillet 2023
Réponse de Esperas Hotel le 31 juil. 2023
Dear Erika,It is a pleasure to know that your stay at Esperas was perfect. We hope to welcome you again when next time in Santorini.Best regards,

6/10 Satisfaisant

Lisete Teresinha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vista muito bonita mas perdeu muito com proibição
Hotel de difícil acesso. Vista muito bonita. Funcionários atenciosos.Fato negativo foi ser expulso da piscina sob alegação de estar na hora do jantar. Ressalto que não havia nenhum aviso nesse sentido por escrito nem fomos informados no check in. Nota zero nesse ponto.
Séjour de 2 nuits en juin 2023
Réponse de Esperas Hotel le 9 août 2023
Dear Lisete,Thank you for sharing your experience at Esperas Hotel.Please be informed that the pool is closing at specific time (7pm) just in order to have enough time for cleaning, thing that we are informing the guests upon check-in.Best regards,

10/10 Excellent

Floyd

Séjour de 3 nuits en juin 2023
Réponse de Esperas Hotel le 16 juil. 2023
Dear Floyd,Thank you for such a lovely review.Hope to welcome you again when next time in Santorini.Best regards,

10/10 Excellent

Francy

Séjour de 2 nuits en mai 2023
Réponse de Esperas Hotel le 30 mai 2023
Dear Francy,We would like to thank you for such a high score in regards to your stay at Esperas Hotel.We hope to welcome you again when next time in Santorini.Best regards.

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful location and excellent service and hospitality. Best sunsets in Oia and possibly the planet 👍👍
Séjour de 3 nuits en mai 2023
Réponse de Esperas Hotel le 29 mai 2023
Dear Paul,Thank you for such a lovely review. We hope to welcome you again when next time in Santorini.Best regards,

10/10 Excellent

Arcenia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was a lovely location. The hotel is about 15 minutes from all of the attractions. A number of retailers and eateries are close. The environment is warm and inviting. Thank you very much for your gratitude.
Séjour de 2 nuits en avril 2023
Réponse de Esperas Hotel le 12 mai 2023
Dear Arcenia, Thank you for such a lovely review in regards to your stay at Esperas. We hope to welcome you again when next time in Santorini.

6/10 Satisfaisant

Mary

Séjour de 2 nuits en mai 2023
Réponse de Esperas Hotel le 29 mai 2023
Dear Mary,Thank you for sharing your experience at Esperas Hotel.

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Felt like home
Incredible stay. Staff including Alexandra, Veronica, & Dennis were extremely attentive & helpful with recommendations. The view from our balcony was incredible. Perfect location in Oia.
Séjour de 3 nuits en avril 2023
Réponse de Esperas Hotel le 23 avr. 2023
Dear Susan,Thank you so much for such a lovely review. It will be shared with our staff indeed. Hope to see you again when next time in Santorini.

8/10 Bien

Susan

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Esperas Hotel
Comfortable stay with incredible view of ammoudi bay. Excellent breakfast delivered to the room.
Séjour de 4 nuits en octobre 2022
Réponse de Esperas Management le 27 oct. 2022
Dear Susan,Thank you for sharing your experience at Esperas Santorini.We are glad you had a comfortable stay with us and hope to welcome you again when next time in Santorini.Best regards

6/10 Satisfaisant

Elisa

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
The view of the sunset from this hotel is excellent and it is located in a quiet area. As for our stay, for a 4-star property, with good online reviews - we were incredibly disappointed. The staff is "friendly and helpful" on the surface, but very pushy. I asked them to make a reservation at an external restaurant for 5pm, they insisted on 5:30pm - not because the restaurant was booked - but because they thought it was better... I requested corn flakes for breakfast (a listed option), they insisted on granola... Everything we asked for, we were met with resistance for no reason and it was so odd... (another couple we met had this exact same experience). Our room had NO hot water, no matter what time of day... (the other couple also experienced this and told the staff and they insisted they were wrong). Next, breakfast is included, but there was a 20 euro charge to deliver it to your room, which we were not informed of until the food was delivered (note that the first hotel we stayed at in Santorini also delivered breakfast to your room, free of charge). At Esparas, the kitchen was 10 steps away from our room and yet somehow, the food was completely cold. We decided to just eat it in the restaurant the next 2 days - the breakfast was also freezing cold the next 2 days (another 2 couples we met there had the same experience as us). The onsite "fine dining" restaurant is awful - the worst meal we ate on our entire almost 3 week honeymoon. Overall, worst hotel experience.
Séjour de 3 nuits en octobre 2022
Réponse de Esperas Management le 27 oct. 2022
Dear Elisa,Thank you for sharing your experience at Esperas Santorini.We would like to remark that our staff is doing their best to accommodate all the requests of our guests. We suppose the restaurant you asked for, had availability only for 5.30 so this is the reason our colleague advised you that time. Regarding our breakfast, each guest is given a list upon arrival where they have to select on their own the items they would like to have the next morning so the staff is not selecting for the guests what they would like to have for breakfast. On the list, it is clearly mentioned the option of having breakfast at the restaurant (free of charge) or delivered to the room for a charge of 20 euros which you have selected. Also, we had no remarks from you or other guests regarding the cold food. Last but not least, our Ombra Restaurant is one of the best on the island however we are sad that it did not meet your expectations.

10/10 Excellent

Alexandra

Séjour de 4 nuits en octobre 2022

8/10 Bien

Gan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love this property and it is close to all Oia major attractions. We can view sunset from our room without dealing with all the crowds. The staff are friendly. The only thing we were a little annoyed was the check in process. You have to select breakfast options when you checking in. we were a bit tired from travelling at that time.
Séjour de 3 nuits en octobre 2022
Réponse de Esperas Management le 27 oct. 2022
Dear Gan,Thank you for sharing your experience while at Esperas Santorini.The reason the breakfast is selected in advance is that we are preparing everything for each guest separately (a la carte system).