Chere Sylvie, Nous vous remercions d'avoir choisi l'hôtel Caldera Romantica ainsi que pour le temps que vous avez passé pour partager votre expérience! Nous espérons d'avoir le plaisir de vous accueillir dans le futur proche! Salutations distinguées, L'equipe de Caldera Romantica

Chere Anita, Merci beaucoup pour votre belle critique! Nous sommes particulièrement heureux d'avoir apprécié votre séjour et nos services! Nous esperons que nous aurons le plaisir de vous accueillir a nouveau! Salutations distinguées, L'equipe de Caldera Romantica

Dear Frederic, We would like to thank you for your kindness and we would be more than happy to accommodate you again in the upper future!

Dear Jeremy, Thank you for your kind words! We will be more than happy to accommodate you again in our property! Best wishes!

First of all, we would like to remind you that you have booked a reservation for a family room. After a communication we had with you, we suggested you having the suite room. We told you about the difference of the money on that type of room. In the check-out we asked you, as we do with all guests, if you like to pay by cash, we didn't forced you. We didn't tell you that we don't get credit card. The only occasion that could happen is when someone has american express, because we don't have any transaction with american express. Furthermore, about the breakfast the last day, we wanted and gave you a package to take away (sandwich-not dry bread) from the previous night in a cook wrap. Moreover, about the fan you asked, we didn't have. So, we bought one to give you the next day. Last but not least, about the information of the boat tour, you were shown from the tripbook you already mentioned the information. The information didn't made up our mind. Also, you asked to pay separate for the boat tour and we made a request to the yachting company to do an exception for you. After all these you weren't pleased. Anyway, thank you very much and we wish you to be pleased the next time!