Dear Francoise, Thank you for including Extended Stay America in your travel plans. We were delighted that our staff was attentive to your needs and made you feel at home. Our team works hard to ensure guests enjoy a comfortable and carefree stay, and we're glad this was your experience. Thank you for recommending us to future guests, and we hope to see you again soon. We hope to be your hotel of choice anytime you visit Great Falls.Sincerely,Hotel Management

Thanks for being our guest at Extended Stay America. We are happy to read you had a comfortable stay and that our location was perfect for your needs. Your feedback in read to breakfast will be shared with our food and beverage team. Thank you for your review. We look forward to your next visit! Sincerely, Hotel Management

Dear Stephen, Thank you for your feedback of your stay at Extended Stay America. We're glad to hear that you found our property clean and comfortable. However, we apologize for any inconvenience you experienced during the check-in process. Rest assured, we'll address this issue to ensure smoother and more efficient service in the future. Your comments are invaluable as we continuously strive to improve our guest experience. We hope to welcome you back for a more seamless stay.Sincerely,Hotel Management

Dear Ahmed, We appreciate your generous rating and are glad you enjoyed your overall stay; however, we are sorry for your disappointment regarding the breakfast. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. We value your feedback as we continually strive to improve our guest experience. Thank you for being our guest, and we look forward to seeing you soon.Sincerely,Hotel Management

Dear Orville, Thank you for choosing us and for taking the time to leave a review. We apologize for any inconvenience during your breakfast experience. Your feedback is valuable, and we will work diligently to ensure a consistently satisfying breakfast for all our guests. We appreciate your understanding and hope you were still able to enjoy your stay with us. It was our pleasure accommodating you, and we hope to have another opportunity to welcome you back soon.Sincerely,Hotel Management

Dear Mary Ellen, We appreciate your feedback and apologize for the inconvenience caused by the card maker issue. Your concerns regarding breakfast offerings are duly noted, and we regret any disappointment it may have caused. Rest assured, we will review our offerings to ensure they meet the expectations of our guests. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely,Hotel Management

Dear Eric, Thank you for choosing Extended Stay America. It is nice to know you had a good stay and enjoyed your time. However, we are sorry for the inconvenience caused by the breakfast choices; we will discuss this with the concerned team for further improvement. We would love to host your trip with us with a memorable experience again. Please join us soon. Sincerely,Hotel Management

Dear Chelsey, Thank you for sharing your experience about your stay with us. We sincerely apologize for the disturbance caused by the fire alarm during your stay. Your comfort and safety are our top priorities, and we regret any inconvenience caused by this unexpected occurrence. Additionally, we apologize for the odor in the hallways and the disturbance from other guests. We take these matters seriously and will address them promptly to prevent similar incidents in the future. Please know that your feedback is invaluable to us as we strive to improve our services and ensure a peaceful environment for all our guests. We hope you consider giving us another opportunity to provide you with a much-improved experience in the future. Sincerely,Hotel Management

Dear Jan, Thank you for the generous review of Extended Stay America. We are thrilled to read about your stay and how much you enjoyed our clean and relaxing accommodations. We work hard to deliver a satisfying experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more; we look forward to hosting you again soon.Sincerely,Hotel Management

Dear Dane, We are delighted to hear that you had a positive experience at Extended Stay America! We strive to provide excellent customer service and spacious accommodations. Thank you for your kind words, and we hope to welcome you back for another enjoyable stay soon.Sincerely,Hotel Management

Dear Richard, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for any concerns which kept it from being perfect. We appreciate you choosing our hotel and hope you will allow us another opportunity to accommodate you whenever your travels bring you to our area.Sincerely,Hotel Management

Dear Adrienne, We sincerely apologize for the unacceptable experience you encountered during your recent stay. Your feedback regarding the lack of kitchen amenities and cleanliness issues is highly concerning, and we apologize for any inconvenience caused. We understand your frustration and disappointment, and we assure you that your concerns will be addressed with our team to prevent such incidents from happening in the future. We value your feedback as it helps us improve our services, and we invite you to give us another chance to provide you with the exceptional experience you deserve. Thank you for bringing this to our attention.Sincerely,Hotel Management

Dear Gene, Thank you for choosing the Great Falls Missouri River and sharing your experience. We are thrilled you had a fantastic experience at Extended Stay America! Providing a seamless stay is our priority, and we're delighted you enjoyed your time with us. Thank you for choosing our hotel, and we look forward to welcoming you back for another great stay soon!Sincerely,Hotel Management

Dear Keana, We are pleased everything went great for you during your visit to our city. It is nice knowing our clean and comfortable rooms gave you a good night's sleep. Thank you for choosing Extended Stay America, and we look forward to your next stay.Sincerely,Hotel Management

Dear Nicholas, Thank you for being our guest. It is nice you were pleased with your room and had a satisfactory stay. However, we understand your disappointment with the breakfast choices not liking to your taste. We would share your comments with the concerned individuals for further upgrades as our goal is to deliver the best service of any hotel in the area, and we hope you'll return to stay with us again! Sincerely,Hotel Management

Dear Guest, Thank you for staying with us. We always try to keep our guests happy and give them the best hotel experience. However, we are sorry to read about your experience and will pass your comments to our concerned team. Please revisit and allow us to regain your trust. Please feel free to reach out for any assistance.Sincerely,Hotel Management

Dear William, Thank you for staying with us and for sharing your review. We're pleased to read that you enjoyed your stay and found us to be of great value. Providing excellent value and a pleasant experience for our guests is our top priority, and we're thrilled this was your experience. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America.Sincerely,Hotel Management

Dear Wendell, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your spacious suite, fully equipped kitchen, and friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon.Sincerely,Hotel Management

Dear Michael, Thank you for being our guest and for your valuable feedback. We aim to provide every guest with an exceptional stay, and we are sorry this was not your experience. We want to apologize for the issues you had with our elevators during your visit. We certainly understand your frustration and are very sorry for the temporary inconvenience. We will address this appropriately, and we want you to know we are very grateful for your patience. We always appreciate hearing from our guests, and we hope you will stay with us again for the revitalizing experience you deserve.Sincerely,Hotel Management

Dear Dayna, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services and appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management

Dear Merv, Thank you for reviewing your stay. We are glad that your overall stay was positive. Thank you for choosing Extended Stay America, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management

Dear Danielle, Thank you for taking the time to give us feedback about your recent stay. It was certainly disappointing to read about the issues that you experienced. Your concerns have been shared with our team, and we will ensure this does not happen again. We look forward to welcoming you back the next time you are here. Sincerely,Hotel Management

Dear Ann, Thank you for taking the time to give us feedback about your recent stay. It was certainly disappointing to read about the issues that you experienced. Your concerns have been shared with our team, and we will ensure this does not happen again. We appreciate your comments about what you enjoyed during your visit, most notably our staff. We look forward to welcoming you back the next time you are here. Sincerely,Hotel Management

Dear Alan, Thank you for your review. We are sorry for your concerns, and your suggestions are appreciated. We will work with our team and improve the areas mentioned. It was a pleasure having you as our guest again, and we hope to make your stay memorable every time you are in the area.Sincerely,Hotel Management