Ramada Grayling Hotel and Conference Center

A staff employee at the hotel was a bit surly both times I interacted with her. She didn't explain how the chit for the free breakfast worked and we needed a replacement. What you are supposed to do is keep the chit for your entire stay and the wait staff will sign off on the back of it. We did not know this, and we left ours at our table. We we realised our mistake, we went back to the checkin counter and she acted as if we were trying to "steal" the breakfast but ended up giving us a replacement. I'm not sure why she was emotionally involved in the breakfast chit issuing process, but she was. The first day, we stood around for several minutes waiting on plates until we walked into the kitchen area and asked if we could get some. Both days we went to breakfast, the main line of the breakfast consisted of cold eggs, hard biscuits, and some gravy. They did have some box cereal and apples, and I would stick to that and skip the prepared items. We skipped one day because it was so gross. The wait staff also was surly in asking for our chit, again giving us the notion that we were trying to steal the breakfast. I'm not sure how often that happens, but given the quality, I find it hard to imagine that someone would steal the breakfast we were offered.

I wish I would have known how run down and unmaintained it was. I would not have stayed there.

It was just an overnight stay--not at a destination. Slept well. Breakfast was excellent--nice indoor pool, exercise room, games, etc.

The visit was so wonderful that I stayed an extra night. Fall colors in the Au Sable River valley were stunning. Hotel restaurant and bar were exceptionally good. Chinese/Thai Restaurant nearby was very good to excellent.

It's ok, pool not in service.

Overall the stay was nice. My only complaint was the bed was very hard. The breakfast was one of the best I have ever had at a hotel. There was lots of seating.

The room was clean and comfortable and an appropriate stop for our purposes. The breakfast was very well received!

I reserved online and although the room was prepaid, the registration process still took 15 minutes. The clerk was uncertain of the whole process and needed assistance the entire time. When asked if she was new she replied that she'd been there 4 months. Yikes. The room itself was clean and the bed was comfortable. Since my room was on the first level, it had both an inside hall entrance, and an exterior door entrance directly in to the room. It was nice to be able to park directly outside the room door and have only a few steps to the bed. The room had both a fridge as well as a microwave which are great if you want to bring your own food. Before entering the breakfast area on my first morning, I was called to by an employee in the pool area who literally ran to come take my meal ticket. There were only 4 people in the entire dining room. Really?? Are you that afraid of someone trying to get in on a free breakfast, especially considering the disappointing array of food I was offered? Although the food tasted fine, the assortment was sad. No juice was provided, you needed to ask for it. Both mornings featured only sausage links (no bacon), scrambled eggs, the wettest oatmeal I've ever encountered, and only on my first morning was I treated to the thinnest sausage gravy and biscuits on earth. This along with a hotel manager (or owner), who glared at me if I went back for a second cup of milk, or an extra pat of butter. Next time I'll stay in Traverse City.