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Avis sur Super 8 by Wyndham Downtown Gatlinburg at Convention Center

2 out of 5
Super 8 by Wyndham Downtown Gatlinburg at Convention Center
417 Historic Nature Trail, Gatlinburg, TN

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 92 avis sur 296." "
Note des voyageurs de 8 (Bien), d’après 88 avis sur 296." "
Note des voyageurs de 6 (Satisfaisant), d’après 58 avis sur 296." "
Note des voyageurs de 4 (Médiocre), d’après 31 avis sur 296." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 296." "

7,4/10

Propreté

8,0/10

Personnel et service

6,8/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Terry

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté
This Super 8 is very close to a lot of great attractions and restaurants, making it a very affordable and convenient location to stay. Although the staff were friendly, the overall cleanliness of our room was not acceptable. Floors in our room definitely needed mopped, and the bathroom needed cleaned. We will definitely consider other accomadations on our next stay in the Gatlinburg area.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Jamie

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Needed a pet friendly room for a one night stay. Was happy with size of the room and that we could bring our fur baby! Also walk to strip wasn’t bad and felt safe walking alone even at night!
Séjour de 1 nuit en mai 2024

2/10 Horrible

Ashley

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manager was extremely rude and racist. The entire stay we were watched like we were criminals. Was made to purchase extra room because of pet policy, and could not get ones next to each other. Room smelled like animal urine so bad we has to buy air freshener. Air conditioner barely worked and it was so noisy we couldnt even sleep. And to top it off found a roach on the last day in the room...... worst hotel i have been to
Séjour de 2 nuits en mai 2024

2/10 Horrible

Pablo

Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When we arrived the rooms had not been cleaned and they smelled bad.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Noriel

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place ..great location
Séjour de 7 nuits en avril 2024

8/10 Bien

HEATHER

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
It is not your fancy hotel, but it was clean and it was quiet. You don't spend a lot of time in the hotel so it doesn't have to be top of the line. Also, there was a bear in the parking lot!
Séjour de 3 nuits en avril 2024

8/10 Bien

Puneet

Les points forts : Propreté et personnel et service
Walkable from downtown attractions.
Séjour de 1 nuit en avril 2024

8/10 Bien

Jaimee

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en avril 2024

10/10 Excellent

Renee, Maywood

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Gareth, San Bernardino

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was very nice - and the rooms were crisp, clean and accommodating. This was a very affordable option but was not a compromise or loss for the experience. Very happy with this hotel - we booked 2 adjoining rooms for my family and would come here again!
Séjour de 5 nuits en avril 2024

10/10 Excellent

Buffy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thank you for a great stay.
Séjour de 4 nuits en avril 2024

10/10 Excellent

Rebecca

Séjour de 2 nuits en mars 2024

8/10 Bien

Richard, Jacksonville

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Location
Séjour de 3 nuits en avril 2024

6/10 Satisfaisant

TAMEKA

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
It’s an older property. Just a lot of towels and sheets with stains. Bathroom door was extremely dirty. I do understand it’s Super 8 lol
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Bryan

Voyage en famille avec de jeunes enfants
Walking distqnce to downtown Gatlinburg
Séjour de 3 nuits en mars 2024

10/10 Excellent

Ryan

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is convenient to everything, for the price you can’t beat it. We will always book this hotel when we are in Gatlinburg.
Séjour de 1 nuit en février 2024

8/10 Bien

John

Voyage en groupe
I was looking for an economy room and that’s what I got. No frills, but I will say the beds were pretty comfortable.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Katherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice. Not to far from the strip.
Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

Michael

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements
Property seemed different than advertised. I bought a larger room that was still small..
Séjour de 3 nuits en mars 2024

8/10 Bien

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel clean and quiet. Hotel was perfectly fine for the amount of time we spent there. Would go there again if we came to the area again.
Séjour de 3 nuits en mars 2024

2/10 Horrible

Kayla

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Worse hotel I have ever stayed at. Pool doesn’t have water and does not work (as advertised) , the rooms are dirty, bed sheets had hair on them, rooms smelled like cigarettes even though they are supposed to be smoke free they try to kill you with the smell of whatever they try to use to take out the smoke smell you get a headache after being in the room for 5 mins. We had to be moved rooms for this reason then get to our new room smells the same just not as strong. The room, doors, floors were disgusting and dirty and looked like they haven't been cleaned and scrubbed in a long time, “breakfast” is a cereal dispenser . The only good thing about this place is the location. I would not advise anyone to stay here ever.

2/10 Horrible

Kelly

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Tony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

4/10 Médiocre

April

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
The bathroom door in our room would not completely open because of the fan light. The flooring was coming loose. The light switch for the bathroom was outside the bathroom. The room quality was ok but repairs need to be done. For the rate I have stayed in better hotels.

10/10 Excellent

Andrea

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Cleaning rooms, good location but the breakfast is very bad
Séjour de 3 nuits en mars 2024

2/10 Horrible

Hongliang

Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Kristina

Voyage en famille avec de jeunes enfants
It looks like they are trying to fix it up. Our room had a bunch of issues but it was clean and it was convenient
Séjour de 2 nuits en mars 2024
Réponse de RP le 21 mars 2024
Thank you for you review. Please consider us for future.

6/10 Satisfaisant

Sarah

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté
Pillows smelled like body odor and the washcloths were all stained
Séjour de 1 nuit en mars 2024
Réponse de RP le 21 mars 2024
Dear Sarah,Thank you for your review. As per your information we are lookin into it.Please consider us in future to make it better.

2/10 Horrible

David

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Extremely noisy neighbor playing music all hours of the night. 11 am and they started singing and playing guitar. Very disappointed and would cancel rest of reservation if we could.
Réponse de RP le 21 mars 2024
Dear David,Thank you for your review. As we understand the value of good neighbor but that has to nothing to do with hotel.Please consider us in future with special request so we will accommodate last room.

10/10 Excellent

paul

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Didn’t leave my extra pillows I asked for….
Séjour de 1 nuit en mars 2024
Réponse de RP le 21 mars 2024
Thank you for your review. Please consider us for future.We are glad that you enjoyed your stay with us.We are asking your apologies for that but please remind us at time of check in so we will do our best to fulfill your request.

10/10 Excellent

MARTHA, cicero

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and it was a nice mountain view
Séjour de 1 nuit en mars 2024
Réponse de RP le 21 mars 2024
Thank you for your review. Please consider us for future.We are glad that you enjoyed your stay with us.

4/10 Médiocre

Warren

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
We were supposed to get a non-smoking king room. The room was very dated and smelled horrible. We got a can of Lysol and hosed down every inch, draperies, ironing board , etc. management did offer another room however after a long day of driving and time constraints as we were due in 30 minutes to a prepaid attraction in Pigeon Forge we elected to stay.
Séjour de 2 nuits en mars 2024
Réponse de RP le 21 mars 2024
Dear Warren,Thank you for your review. As per your information we are looking into it. But please consider us in future to do right.

8/10 Bien

Dave

For this price point, the room was more than I expected. It was clean & had a large, comfortable bed. There was a small fridge, microwave, coffee pot, etc. It’s located within walking distance of the main part of downtown Gatlinburg, with all the fun attractions & places to eat. There is a free trolley stop nearby that will take you past all the scenic spots & even into Pigeon Forge (with a transfer to another trolley line going that way).
Séjour de 1 nuit en février 2024
Réponse de RP le 21 mars 2024
Thank you for your review. Please consider us for future.We are glad that you enjoyed your stay with us.

6/10 Satisfaisant

Kimberly

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
The location is good able to walk to main strip. The floors were sticky and felt dirty and the bed didn’t have a skirt on it so you could see the box spring was stained. The mini fridge in the room was loud when it was on and the walls are very thin could hear the neighbors.
Séjour de 2 nuits en mars 2024
Réponse de RP le 21 mars 2024
Thank you for your review. Please consider us for future.

10/10 Excellent

Ashanti

Séjour de 1 nuit en mars 2024
Réponse de RP le 21 mars 2024
Thank you for your review. Please consider us for future.We are glad that you enjoyed your stay with us.

4/10 Médiocre

Brandon, MONTROSE

Les points faibles : Propreté
Not the best cleanliness. Had to change rooms from ants.
Séjour de 3 nuits en février 2024
Réponse de RP le 21 mars 2024
Thank you for your review.

10/10 Excellent

Carlos

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
was great be there , workers really kind clean place no pool , but was winter Thank you
Séjour de 1 nuit en février 2024
Réponse de RP le 21 mars 2024
Thank you for your review. Please consider us for future.We are glad that you enjoyed your stay with us.

2/10 Horrible

nora

Les points forts : Propreté
Séjour de 3 nuits en février 2024
Réponse de RP le 21 mars 2024
Thank you for your review.

8/10 Bien

Carla

Séjour de 2 nuits en février 2024
Réponse de RP le 21 mars 2024
Thank you for your review. Please consider us for future.We are glad that you enjoyed your stay with us.

8/10 Bien

Katherine

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté et infrastructures et conditions de l’hébergement
It’s said pet friendly and they charged me per night per pet some extra amount
Séjour de 3 nuits en février 2024
Réponse de RP le 21 mars 2024
Thank you for your review. Please consider us for future.For Pet fee we also notify expedia for same.

10/10 Excellent

Tonya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and friendly
Stayed this past weekend. Super clean, nice staff, close to downtown. I will stay again the next time we come down.
Séjour de 2 nuits en février 2024
Réponse de Rj le 12 févr. 2024
Thank you for your review. We glad that you enjoyed your trip with us.Please consider us for future.

10/10 Excellent

Marsha

Les points forts : Propreté, personnel et service, confort de la chambre
Comfy and pet friendly
Nice quiet pet friendly motel. Clean and safe. Water pressure was low and a low sitting toilet but it was a good stay.
Séjour de 4 nuits en février 2024
Réponse de RJ le 12 févr. 2024
Thank you for your review. We glad that you enjoyed your stay with us.Please consider us for future.

6/10 Satisfaisant

JH

Voyage en famille
Good value and location to walk around town. Shower in our room was broken and to low and poor water pressure.
Séjour de 4 nuits en février 2024
Réponse de RP le 21 mars 2024
Thank you for your review.

4/10 Médiocre

Bobby

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
When I made my reservation it said pet friendly but nothing about a pet fee so I paid for the room which was non refundable but when I checked in was told there would be a $30 pet fee so had no choice but to pay since I couldn’t get my money back I had already paid. The room, the floor wasn’t clean, everything else looked ok but our room was adjoined to another room and the people next to us was loud and was knocking on our door. They had kids but it was a lot of screaming and crying. I doubt I would stay here again, I would find a different place for the same price.
Séjour de 1 nuit en février 2024
Réponse de RP le 21 mars 2024
Dear Bobby,Please read our Pet policy that are displayed on Expedia.We also mentioned in your confirmation email for same.

8/10 Bien

Yamile

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 3 nuits en janvier 2024
Réponse de RP le 21 mars 2024
Dear Yamile,Thank you for your review. Please consider us for future.We are glad that you enjoyed your stay with us.

6/10 Satisfaisant

Shannon

Voyage en famille
Les points faibles : Équipements
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Dustin

Séjour de 1 nuit en décembre 2023

8/10 Bien

Ivania

Voyage en famille
Les points forts : Personnel et service
Good location
Séjour de 5 nuits en décembre 2023

10/10 Excellent

Lizzeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Is good 👍
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Sharon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was clean and a very convenient location to everything.
Séjour de 2 nuits en décembre 2023
Réponse de RP le 21 mars 2024
Dear Sharon,Thank you for your review. Please consider us for future.We are glad that you enjoyed your stay with us.