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Avis sur Hotel Marguerite Anaheim/Garden Grove, Trademark Collection by Wyndham

2.5 out of 5
Hotel Marguerite Anaheim/Garden Grove, Trademark Collection by Wyndham
Garden Grove, CA

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 685 avis sur 1370." "
Note des voyageurs de 8 (Bien), d’après 346 avis sur 1370." "
Note des voyageurs de 6 (Satisfaisant), d’après 159 avis sur 1370." "
Note des voyageurs de 4 (Médiocre), d’après 86 avis sur 1370." "
Note des voyageurs de 2 (Horrible), d’après 94 avis sur 1370." "

8,2/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Sophie, Montreal

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Belles grandes chambres. Serviettes douces. Stationnement payant (5 $US la nuit), mais sécuritaire. Bac de recyclage à la réception. Personnel pourrait être plus souriant.
Séjour de 1 nuit en avril 2023
Réponse de Front Desk le 28 avr. 2023
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Hururau

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personnel très agréable. Petit-déjeuner copieux. Hôtel calme, excellent pmur se reposer. Distributeur de boissons dans le lobby ainsi que nourriture à acheter
Séjour de 2 nuits en mars 2023
Réponse de Front Desk le 12 mars 2023
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Adeline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2023
Réponse de Front Desk le 20 janv. 2023
Thank you for your feedback!

10/10 Excellent

Pascal

Séjour de 5 nuits en décembre 2022
Réponse de Front Desk le 8 déc. 2022
Thank you for your feedback.

8/10 Bien

Laetitia

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The room was clean, but old fashioned. We had to pay an extra $5 for the parking. The breakfast was terrible.
Séjour de 1 nuit en avril 2022
Réponse de Front Desk le 4 mai 2022
Thank you for your feedback.

8/10 Bien

Jenna

Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Nice stay for the weekend. Very outdated and needs to be renovated more. Enjoyed free breakfast and closeness to disney.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Dan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet place.
Séjour de 2 nuits en mai 2024
Réponse de Front Desk le 27 mai 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Bailey

Voyage en couple
Les points forts : Équipements
Very good
Séjour de 2 nuits en mai 2024
Réponse de Front Desk le 25 mai 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Ernesto

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yes
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 25 mai 2024
Thank you!

6/10 Satisfaisant

Rebecca

Voyage en famille
Les points forts : Propreté et personnel et service
Hotel was clean. Noisy road and music made it difficult to sleep.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 25 mai 2024
Thank you for your review and we apologize for the inconvenience!

8/10 Bien

Susana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Solo el desayuno, que es súper básico pero de ahí en fuera. Es una muy buena opción. Para la limpieza del cuarto, hay que solicitarla porque al parecer no la realizan si no lo solicitas.
Séjour de 3 nuits en mai 2024
Réponse de Front Desk le 25 mai 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Erika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Front Desk le 25 mai 2024
Thank you so much for your reservation!

8/10 Bien

Donna

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Room was standard room; nothing special but clean. Breakfast was a typical hotel breakfast with the basics. One complaint would be that when we left, we were unaware that we needed our key card to open the parking gate. We tried calling the front desk and there was no answer and no one was at the desk when we finally went in. We found that could be a safety issue if we had to get out in a hurry. The staff was pleasant. We stayed for one night while we were at Disney. It was a good hotel to stay in. Took us about 10-15 minutes to get to Disneyland.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 23 mai 2024
Thank you for your feedback. We will make sure to speak to our staff about the inconvenience. We hope to see you again soon!

6/10 Satisfaisant

Jody

Voyage en famille
Les points forts : Personnel et service
The hotel was a lot more run down than the photos show.It was relatively clean but carpet and bathroom was old.Pool needs painting. Service and breakfast good. Not walking distance to many stores or restaurants.
Séjour de 3 nuits en mai 2024
Réponse de Front Desk le 21 mai 2024
We are sorry to hear that your stay did not live up to your expectations. However, we thank you for your feedback as it helps us improve.

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Front Desk le 21 mai 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Sean

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to get to. Freeway close by. Other people not too noisy like other places. Happy they served breakfast.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 19 mai 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Maria Esmeralda

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had to extend my stay and they were able to accommodate an extra night. Breakfast is good parking is good. Clean quiet place to stay.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 15 mai 2024
Thank you so much for your review!

8/10 Bien

Dieter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr großzügige und saubere Zimmer , nettes Personal , gutes Frühstück. Zur Strasse hin allerdings sehr laut. Trotzdem zu empfehlen.
Séjour de 5 nuits en avril 2024
Réponse de Front Desk le 14 mai 2024
Danke für Ihre Rückmeldung. Wir hoffen, Sie bald wieder zu sehen!

6/10 Satisfaisant

David

Voyage d’affaires
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The property has good bones, but the rooms are shabby with paper-thin walls. Rooms feel unclean despite the heavy waft of Fabuloso that permeates throughout. Decent breakfast.
Séjour de 2 nuits en mai 2024
Réponse de Front Desk le 14 mai 2024
Thank you for your feedback. We will speak directly to our cleaning staff as well as our management.

2/10 Horrible

Nicole

Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 15 mai 2024
Thank you for your review!

8/10 Bien

Katie, Alhambra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 15 mai 2024
Thank you Katie!

10/10 Excellent

Maria Esmeralda

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place to stay
Séjour de 2 nuits en mai 2024
Réponse de Front Desk le 13 mai 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Ann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 15 mai 2024
Thank you for your review!

6/10 Satisfaisant

Lawrence, Boise

Voyage en couple
Les points forts : Propreté
We have stayed at this property previously and the decline is apparent. You now have to pay for parking (previously it was free). The complimentary breakfast used to be nice, now it is minimal. The condition of the property also seems to have declined, for instance, the TV in our room never worked correctly during our stay (to be fair, we did not notify the front desk about the TV). On prior stays we didn't have any problems with our room. It's not a bad place to stay, but it's just not as good as it used to be.
Séjour de 3 nuits en mai 2024
Réponse de Front Desk le 13 mai 2024
Thank you for your feedback. We will pass down your concerns to our management.

10/10 Excellent

Jorge

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great experience in this hotel very clean, staff and the entrance very welcoming we had read a lot of bad comments prior our staying and we were worry about it but our stay was very pleasant and everything how we expected
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 13 mai 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

humberto

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I think free breakfast was very good,parking for 5 dlls is very good.I really liked these hotel and will stay again.
Séjour de 2 nuits en mai 2024
Réponse de Front Desk le 13 mai 2024
Thank you for your feedback. We hope to see you again soon!

4/10 Médiocre

Michelle

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room itself was not bad, but the hallway and reception area was not the best. The hotel is old and it needs a huge renovation. Smells very weird.
Séjour de 5 nuits en mai 2024
Réponse de Front Desk le 13 mai 2024
Thank you for your feedback. We will pass down your concerns to our management.

10/10 Excellent

THU

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location and convenient .
Séjour de 2 nuits en mai 2024
Réponse de Front Desk le 11 mai 2024
Thank you so much for your review!

10/10 Excellent

Magallanes

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great, quiet stay. Free breakfast was great!
Séjour de 3 nuits en mai 2024
Réponse de Front Desk le 11 mai 2024
Thank you for your review, hope to see you again soon :)

10/10 Excellent

Marc

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No issues, as expected, to far to walk to D.L.
Séjour de 3 nuits en mai 2024
Réponse de Front Desl le 11 mai 2024
Thank you for your review and we do offer a shuttle to Disneyland for only 6 per person! We hope to see you again :)

10/10 Excellent

Jason

Voyage d’affaires
Central location makes visiting vacation spots like Disney and beaches very “doable”. Staff was great and my room was nice and clean.
Séjour de 2 nuits en avril 2024
Réponse de Front Desk le 11 mai 2024
Thank you so much for yor review and we are happy to know that you liked your room and that our staff was one of your highlights, we hope to see you again soon!

6/10 Satisfaisant

Veronica L

Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 27 mai 2024
Thank you for your feedback. We hope to see you again soon!

8/10 Bien

Mireille

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Clean hotel. Breakfast is not replenished before the end of the breakfast time.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 8 mai 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Deepender

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good weekend stay. Close to restaurants, shopping and theaters. Nice staff and breakfast!
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 6 mai 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Jesse

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was curteous, the housekeeping only comes if you ask, all the facilities were in good condition, and there is gated parking for your vehicle
Séjour de 7 nuits en avril 2024
Réponse de Front Desk le 6 mai 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Antonio

Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 25 mai 2024
Thank you for your feedback. We hope to see you again soon!

6/10 Satisfaisant

Dale

Voyage en couple
Les points forts : Personnel et service
Not a bad location for trips to Angels stadium and Disney. People hang out, out front all day. They arent staying at the hotel. First 2 days was the same car, running their own little business from parking lot. I bet they werent asked to pay the $5/ night parking fee!
Séjour de 4 nuits en avril 2024

10/10 Excellent

CARMEN M, Oviedo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like the counter employees, the breakfast lady was very nice, the only I did not like is that the pool was dirty and the spa also. another thing if you did not ask for towel change or cleaning the room they dont do it..
Séjour de 7 nuits en avril 2024
Réponse de Front Desk le 4 mai 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Christopher

Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 23 mai 2024
Thank you for your feedback. We hope to see you again soon!

6/10 Satisfaisant

Harry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is good . Services are fine . The reason I took off two stars because breakfast areas . There was one family with 4 kids running around touching most of the foods and spilled them on the floor. I lost my appetite and went to out for breakfast
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 2 mai 2024
Thank you for your feedback. We are sorry to hear about your negative experience in our breakfast lounge.

8/10 Bien

Sheila

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The experience overall was okay not too bad. Staff was helpful
Séjour de 2 nuits en février 2024
Réponse de Front Desk le 30 avr. 2024
Thank you for your feedback. We hope to see you again soon!

8/10 Bien

Jocelyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Front Desk le 30 avr. 2024
Thank you for your feedback. We hope to see you again soon!

4/10 Médiocre

Marjorie

Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 30 avr. 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Lan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No comment
Séjour de 3 nuits en avril 2024
Réponse de Front Desk le 29 avr. 2024
Thank you for your feedback. We hope to see you again soon!

8/10 Bien

Connie, Lemoore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 29 avr. 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Leslie

Séjour de 2 nuits en avril 2024
Réponse de Front Desk le 19 mai 2024
Thank you for your feedback. We hope to see you again soon!

4/10 Médiocre

Carlie

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Everything broken and or poorly fixed in bedroom. Shower curtain ripped and screws coming out of wall, bathroom shelf broken, bathtub drain broken, bathroom blinds broken, the list goes on.
Séjour de 3 nuits en avril 2024
Réponse de Front Desk le 25 avr. 2024
Thank you for your feedback. We are sorry for the inconveniences you experienced during your stay with us. We will make sure to forward your concerns to management.

4/10 Médiocre

Tolia

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
I have stayed at this hotel before, and I enjoyed my first stay. We were in the hotel to sleep and were out most of the day. This last trip we got back from Disneyland late and there was no parking in the front of the hotel, so we were asked to park in the back. There were only 3 other cars in the back and a car was hovering around watching my daughter and I unload the car. We witnessed someone slip through the gate earlier that day as well, so it’s not truly “gated off” to people on foot since there is a gap in the fence. We woke up the next day to our rental car being completely vandalized. The cameras at the hotel are completely fogged/calcified over so the hotel manager couldn’t see anything at all on the recording. So, the cameras were useless. The hotel staff didn’t seem shocked at all and weren’t really apologetic even though it happened on their property behind the gate. We had to call the police to file a report. The areas around the hotel don’t really seem that safe either. We will not be staying there again. Other than that, the rooms are clean and seem fairly up to date. The breakfast is okay, but not good enough for us to wake up early for it. The eggs are powdered eggs, and there wasn’t many choices for fruit or cereal for my kids.
Séjour de 4 nuits en avril 2024
Réponse de Front Desk le 26 avr. 2024
Thank you for your feedback. We are sorry to hear about your experience while staying with us. Based on the police report, they stated that the incident may not have happened at our property. Again, we apologize for the inconvenience.

8/10 Bien

Kimbrly, Phoenix

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff, great breakfast options, good parking, clean, close to Disney parks, restaurants, stores. It was a nice stay !
Séjour de 3 nuits en avril 2024
Réponse de Front Desk le 23 avr. 2024
Thank you so much for your review and we hope to see you again soon :))

10/10 Excellent

Sam, San Jose

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nice and in a quite neighborhood and easy to access to Freeway.
Séjour de 3 nuits en avril 2024
Réponse de Front Desk le 23 avr. 2024
Thank you so much Sam! We hope to see you again soon :)