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Avis sur Radisson Blu Resort Galle

5 out of 5
Radisson Blu Resort Galle
523C Galle Road, Ginthota, Galle

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 91 avis sur 165." "
Note des voyageurs de 8 (Bien), d’après 41 avis sur 165." "
Note des voyageurs de 6 (Satisfaisant), d’après 19 avis sur 165." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 165." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 165." "

8,6/10

Propreté

8,6/10

Personnel et service

8,4/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

8/10 Bien

Kim

Voyage en famille
Les points forts : Personnel et service
Correct
La piscine est vraiment bien, surtout avec des enfants. Les chambres sont confortables, assez spacieuses, surtout la salle de bain. Par contre, l'hotel n'est pas super bien entretenu, beaucoup de lit de soleil autour de la piscine sont cassés notamment... Le buffet convient pour un soir, mais vite repetitif et d'une qualité vraiment moyenne pour le prix. Le petit déjeuner est copieux. Au final pas mal, mais vraiment pas a la hauteur d'un 5 étoiles, meme pour le sri lanka
Séjour de 6 nuits en mars 2022
Réponse de Chamini Gamage le 5 avr. 2022
Dear Guest, Greetings from Amari Galle! Thank you for taking the time to tell us about your stay at the Amari Galle. I am disappointed to hear that certain aspects of your experience did not meet your expectations. At Amari, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Your concerns are well noted and please rest assured we will be taking the appropriate measures as we move forward. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. Thank you. Best Regards, Amari Galle

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel moderne service super
Séjour de 2 nuits en février 2019
Réponse de Team Amari Galle le 14 févr. 2019
Thank you for taking time to review your stay with us at Amari Galle. We look forward to welcoming you again.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2019
Réponse de Team Amari Galle le 5 févr. 2019
Thank you for taking time to review your stay at Amari Galle. We value your feedback and look forward to welcoming you again

10/10 Excellent

Emmanuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtels,vue splendide
Très bon hôtel, un peu chèr mais bien situe et disposant de toutes les facilités necessaires Jolie petite plage aménagée, service affables A recommander sans hésitations pour céux qui veulent resider en dehors de en Galle, assez touristique
Séjour de 2 nuits en janvier 2019
Réponse de Administration Executive - Amari Galle le 11 janv. 2019
Dear Emmanual, Thank you for your review on Hotels.com following your recent stay with us at Amari Galle. We are pleased that you loved the location of the hotel and its facilities. We hope you will visit us once again if you happen to visit Galle in the near future. We are eagerly looking forward to the pleasure of welcoming you back in the near future. Best Regards, Team Amari Galle

10/10 Excellent

lesquatresA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
un accueil excellent. Une spéciale attention de la part du personnel pour l'anniversaire de ma fille. une decoration sur la lit. tout le monde très attentionne. la vie est imprenable
Séjour de 1 nuit en novembre 2018
Réponse de Executive Administration - Amari Galle le 5 déc. 2018
Dear lesquatresA, Thank you so much for taking your time to share your experience with us on Expedia. We are pleased to receive your rating and glad to read that you had a great stay with us. Its a joy to read that you loved the small gesture on your daughters birthday. Whilst thanking you for your lovely review, we are sincerely looking forward to the pleasure of welcoming you back in the near future. Best Regards, Team Amari Galle

10/10 Excellent

Julien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel with an amazing staff!
Réponse de TaniaLOSmith le 11 mai 2018
Dear Julien, On the onset we would like to thank you for taking time to review us on Hotels.com following your recent stay with us at Amari Galle. We are thrilled to read that you found the hotel to an amazing one and our team members to be amazing. We at Amari always strive to delight our guest and exceed their expectations and your review gives us the gratification thet we were able to do so. whilst thanking you, we hope you will visit us once again in the near future. Best Regards, Team Amari

10/10 Excellent

Julien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe Hôtel. Le personnel est très réactif et arangeant.
Réponse de TaniaLOSmith le 11 mai 2018
Dear Julien, Thank you so much for your review and your rating on Hotels.com following your recent stay with us at Amari Galle. We are delighted to learn that you enjoyed your stay with us and found our team members to be very responsive and attentive. Thank you so much for your words of appreciation. We sincerely look forward to welcome you back in the near future. Best Regards, Team Amari

6/10 Satisfaisant

aisha

Voyage en groupe
Not a 5 star hotel - rooms and bathrooms are in desperate need of renovation. Sliding door on the shower was rusted and won’t slide so had to leave it open or you’d be stuck inside! Pool area is decent but not exceptional. Beaches are much nicer elsewhere on the south coast - softer sand, clearer waters. The only plus point was a decent breakfast selection.
Séjour de 2 nuits en février 2024

10/10 Excellent

Wendy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nydelig utsikt
Flott😊Hotel men kjedelig frokost for å være 5 stjerne 😞
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Wendy

Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Matthew

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Check out process was horrible. Would not allow check out until they went to room and confirmed mini bar. Made me feel like they thought I was a lying thief. I was not lying. I gave them accurate info. Why not take my word and allow check out? Really? Why doubt your guest when you are only talking about $8 worth of drinks? Seems crazy to treat your guest like you don’t trust them and they are dishonest
Séjour de 2 nuits en novembre 2023
Réponse de DIxon le 12 nov. 2023
Dear Matthew,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Resort Galle. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Resort Galle, I look forward to welcoming you back.Thank You

10/10 Excellent

JOAQUIM

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2023
Réponse de DS le 4 oct. 2023
Dear, GuestThank you for your review of your stay at the Radisson Blu Resort Galle. We are glad to hear that you enjoyed your stay with us, and we hope to see you soon.If you need additional information or assistance, be sure to contact us.With best wishes,Radisson Blu Resort Galle

6/10 Satisfaisant

Mario

Voyage en famille
Les points faibles : Équipements
Despite booking one of the most expensive rooms in the hotel I was given the run around for an hour. Check in was at 2 yet it was 3pm before they gave me the keys. Also, I had asked in advance for an extra bed in my suite but there was not one.
Séjour de 2 nuits en septembre 2023
Réponse de DS le 4 oct. 2023
Dear Mr. Mario,please accept our sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Resort Galle, I look forward to welcoming you back.

6/10 Satisfaisant

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Suite was excellent but too much noise
My experience was very mixed. I got upgraded to a sea view suite which was excellent. Super comfortable bed and great bath and balcony and living room. Just like in photos. Ordinary rooms are less than one would expect from a Radisson, and not like in the photos. My main issue was the constant loud techno music at the central poolside from 11am to 9pm, even when the pool-side bar was closed. It was not music suitable for a summer pool-side, but more for a night-club. Could hear from inside ordinary pool-side rooms also. Other hotels I stayed in along this coast has pool-side music but it was pleasant. Breakfast was good and nice to sit by pool. Loved sitting out by the beach at night and the natural pool area in the sea by the hotel was fab for splashing around, but not advised for weak swimmers, in off-season. Nothing to do outside the hotel in walking distance, and quite depressing roadway outside. Duty manager was excellent and addressed some concerns I had very professionally. I recommend Hotels.com loyalty scheme for assisting in upgrades!
Séjour de 2 nuits en juillet 2023
Réponse de DS le 15 août 2023
Dear Guest, please accept our sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Resort Galle, I look forward to welcoming you back.Thank You Dixon Solomon

10/10 Excellent

Doug

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The check in procedure was very efficient. Excellent juice.
Séjour de 2 nuits en juillet 2023
Réponse de DS le 19 juil. 2023
Dear Doug Thank you for taking the time to share your feedback from your visit to Radisson Blu Resort Galle.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Resort Galle, I look forward to welcoming you back.Sincerely, Dixon SolomonRadisson Blu Resort Galle

10/10 Excellent

Kumudu

Séjour de 3 nuits en juillet 2023
Réponse de DS le 15 août 2023
Dear, Kumudu, Thank you for your review of your stay at the Radisson Blu Resort Galle. We are glad to hear that you enjoyed your stay with us, and we hope to see you soon.If you need additional information or assistance, be sure to contact us.With best wishes,Radisson Blu Resort Galle

10/10 Excellent

Pooja

Séjour de 2 nuits en mai 2023

8/10 Bien

Mario

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel was nice, lots of renovations on the go during our stay unfortunately. Also unfortunately we couldn’t buy alcoholic drinks as it was a religious holiday. The rooms were great. Stayed in a suite. Food choice in dinner buffet very poor for western tastes.
Séjour de 2 nuits en mai 2023
Réponse de DS le 19 juil. 2023
Dear MarioThank you for taking the time to share your feedback from your visit to Radisson Blu Resort Galle.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Resort Galle, I look forward to welcoming you back.Sincerely, Dixon SolomonRadisson Blu Resort Galle

8/10 Bien

Elan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent staff

10/10 Excellent

Mohammed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall a good stay
Séjour de 5 nuits en septembre 2022
Réponse de Asanka Fernando le 16 oct. 2022
Dear Mohammed, thank you very much for your feedback

6/10 Satisfaisant

OSAMA

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
The rooms were not very clean.
Séjour de 1 nuit en mars 2022
Réponse de Chamini Gamage le 5 avr. 2022
Dear Guest, Greetings from Amari Galle! Thank you for taking the time to tell us about your stay at the Amari Galle. I am disappointed to hear that certain aspects of your experience did not meet your expectations. At Amari, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Your concerns are well noted and please rest assured we will be taking the appropriate measures as we move forward. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. Thank you. Best Regards, Amari Galle

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Worn down
When we checked in the room was smelling strong of perfume. We went out for 3-4 hours, and when we came back and the perfume smell had gone, there was a distinct smell of mould. We were offered a new room, but it was just the same. We wanted a full refund, but had to pay for one night. We left anyway and checked in to another hotel. The hallway and room was very worn down, not like on the pictures at all. But other than that and the smell of mould, the room seemed clean. There was some really helpful and kind staffmembers, but the manager was rude.
Séjour de 4 nuits en février 2022
Réponse de Amari Galle le 17 févr. 2022
Dear Guest, Greetings from Amari Galle! Thank you for taking the time to tell us about your stay at the Amari Galle. I am disappointed to hear that certain aspects of your experience did not meet your expectations. Thank you for the kind words regarding our team members. At Amari, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Your concerns are well noted and please rest assured we will be taking the appropriate measures as we move forward. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. Thank you. Best Regards, Amari Galle.

4/10 Médiocre

Sanjiva

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2021

6/10 Satisfaisant

PUSHPAVALY

Needs improvement
Location is good . Hotel needs improvement in all sectors..
Séjour de 2 nuits en décembre 2021

8/10 Bien

Angelika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Following health measures
Séjour de 2 nuits en juillet 2021
Réponse de Yazmi_K le 2 août 2021
Dear Valued Guest, Thank you for your ratings on Amari Galle. Best Regards, Team Amari Galle.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nettes Hotel, was einen guten Job in dieser Covid-Zeit macht. Essen und Getränke auf europäischen Niveau, leider auch die Preise. Besonders hervorzuheben sind die freundlichen Mitarbeiter. Lasitha Sandaruwan mein Housekeeper war unaufdringlich, hatte aber alles im Blick. Perfekt
Séjour de 7 nuits en avril 2021
Réponse de Yazmi_K le 3 mai 2021
Dear valued guest, We are very happy to hear your wonderful review while you love experiencing the service of Amari Galle. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again. Best Regards, Team Amari Galle.

2/10 Horrible

Voyageur vérifié

Réponse de Yazmi Lalanga le 5 mars 2021
Dear Valued guest, Firstly, thank you for taking the time to give us your feedback and we would apologize for your negative experience at our hotel. Feel free to write back to us for any developments. Thank you. Best Regards, Yazmi (Administration Executive) Amari Galle.

10/10 Excellent

Nisali

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2020
Réponse de Yazmi_K le 5 avr. 2021
Dear Valued Guest, Thank you for rating Amari Galle. Best Regards, Team Amari.

10/10 Excellent

Enoka

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnficent views of the Ocean!
Beautiful Hotel! We had a one bedroom suite and it was magnificent. We had a huge wraparound patio with panoramic views of the ocean all around, that is almost felt like we were in the middle of the Ocean. The rooms were decorated beautifully with Ocean colors.Our room boy Lasith was the best. His careful attention to detail made our stay special. Food was good and service all around was superb!
View from our patio
Séjour de 3 nuits en février 2020
Réponse de Yazmi_K (Administration Executive) le 4 mars 2020
Dear Enoka, Greetings from Amari Galle! We, Amari appreciate the amazing review and being with us on such occasion. Amari seeks guest comfort and satisfaction and works on every aspect to welcome a happy face and goodbye for a nice heart with the hope of welcoming back to our paradise to create more lasting memories enjoying the serenity of the Galle history, enjoying cocktails at Rooftop bar and diversified cuisine at Ahara Gourmet Gallery. It is really nice to hear that you loved our pool, bar, restaurant and every other facility. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you had. Thank you. Best Regards, Team Amari.

2/10 Horrible

Hing Kwok

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don’t let Amari ruin your holiday, stay elsewhere
For the price of a 5-star hotel: Beach is not swimmable, barely walkable with the shape corse sand. The fake palm tree in the water makes a real eyesore. Room was small and dark with cheap, stained furniture and patchy painted-over walls & ceiling. Buffets looked and tasted like hospital food, and ala carte items made me miss McDonalds like never before. Worst part was front desk service - Miss Desha Lak was a real piece of work - no eye contact, slammed check in form on counter with her palm, threw a pen on top, and so much despise in her tone that made us feel really unwelcome. She also refused to help with currency exchange - “check the rates yourself over there” were her exact words. Our stay at this godforsaken hotel really ruined our wonderful time in Sri Lanka. Please don’t make the same mistake we did.
Séjour de 1 nuit en janvier 2020
Réponse de Yazmi_K ( Administration Executive) le 4 mars 2020
Dear Hing Kwok, Thank you very much for taking the time to review us and sharing your thoughts with everyone. Your comments about staff and service efficiency are very well noted and will be addressed with the concerned departments. Other than that, our restaurants and kitchen covers most of the dishes in different varieties and hope to come up with a new phase ahead. Further, we work hard to offer the best food in the best possible environment, so we are happy to that reflected. We look forward to serving you again. Please visit us for a new experience with our new menu. Thank you. Best Regards, Team Amari.

10/10 Excellent

Voyageur vérifié

Séjour de 13 nuits en janvier 2020
Réponse de Yazmi le 19 févr. 2020
Thank you for rating Amari Galle. Team Amari.

2/10 Horrible

AHLAM Z J

Les points faibles : Personnel et service
Séjour de 2 nuits en janvier 2020
Réponse de Yazmi_K le 5 avr. 2021
Thank you for rating Amari Galle. Team Amari.

10/10 Excellent

John

Séjour de 1 nuit en janvier 2020
Réponse de Yazmi_K le 5 avr. 2021
Thank you for rating Amari Galle. Team Amari.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2019
Réponse de Yazmi (Administration Executive) le 15 janv. 2020
Dear Valued Guest, Thank you for rating Amari Galle. Team Amari

6/10 Satisfaisant

Fatemah

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel is nice and nice location but it wasn’t clean at all and the staff are not helpful at all .. they need to improve
Séjour de 2 nuits en décembre 2019
Réponse de Yazmi (Administration Executive) le 15 janv. 2020
Thank you for reviewing Amari Galle and well noted on your suggestions. Hope you will be back with us. Team Amari.

10/10 Excellent

Arun

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel. Very helpful staff.....Tharindu at the front desk was exceptionally helpful; Shashank at the restaurant and all the rest of the staff were great.
Séjour de 4 nuits en décembre 2019
Réponse de Yazmi (Admin Executive) le 15 janv. 2020
Dear Valued Guest, Dear Arun, Thank you very much for rating Amari Galle and your review. I made sure to pass all the comments to the mentioned names. Further, Hope you will be with us in your next trip. Thank you. Team Amari.

8/10 Bien

Peter

Les points forts : Propreté, personnel et service, confort de la chambre
d
Séjour de 1 nuit en décembre 2019
Réponse de Yazmi (Administration Executive) le 15 janv. 2020
Thank you for rating Amari Galle

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Difficult to believe the hotel is only 3 yrs old, the build quality is terrible. The general cleanliness was not up to standard. We had two of the more expensive rooms, one of the rooms 3501 had leaks inside whenever it rained. Similar to Chinese torture, with a constant dripping sound. With these rooms came large terraces, unfortunately when it rained impossible to use, due to poor design and build quality the water still came under the covered area. We booked through ebookers hoping for a quality hotel, which has been the case up and till now. The staff were very friendly and helpful, but the rooms and general cleanliness were not up to standard. I have photos of patch work (paper taped on to cover certain areas, cardboard in the door lock, etc...)
Séjour de 9 nuits en décembre 2019
Réponse de Yazmi le 25 déc. 2019
Dear Valued Guest, Thank you for your review on our Expedia. We are sincerely sorry for the inconvenience caused during your stay and we have already addressed it with our housekeeping team. Please accept our sincere apologies and allow us to showcase our improved services in the future. Best Regards, Team Amari Galle

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2019
Réponse de Yazmi le 25 déc. 2019
Thank you for rating Amari!

10/10 Excellent

Pertti

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel on the shore.
Very good view to the ocean and pool area. Exellent breakfast.
Séjour de 6 nuits en novembre 2019
Réponse de Yazmi Lalanga le 30 nov. 2019
Dear Pertti, Greetings from Amari Galle! Thank you very much for the review and I am sure you had a nice time at Amari enjoying our cuisine. We are looking forward the pleasure of welcoming you back. Regards, Team Amari.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were extremely friendly. Their assistant front office manager is a gem. The breakfast was vast and amazing, mixture of Sri lankan, indian, En
Séjour de 4 nuits en novembre 2019
Réponse de Yazmi Lalanga le 29 nov. 2019
Dear Valued Guest, Thank you so much for your review on Expedia platform and letting us know that you had a perfect experience at Amari Galle. We are eagerly looking forward to the pleasure of welcoming you back in the near future. Best Regards, Team Amari Galle.

8/10 Bien

T, Doha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was good, clean, and it had a great view. Food was good. Great pool and access to the beach. Minor detailing in the room bathroom (dangerous swinging and sliding doors). Electricity shut down a few times during our visit, entailing that the elevators didn’t work and we had to walk down from our seventh floor room.
Séjour de 4 nuits en octobre 2019
Réponse de Yazmi (Executive Admin:) le 20 nov. 2019
Dear T, Greetings from Amari Galle! Thanks so much for sharing your experience with us. It is delightful to hear your positive comments shared at the Expedia platform. Moreover, it is a pride to read the positive comments regarding the pool and beach area. Sorry for the power failure which was for the whole area. But, it takes few seconds to switch between power and generator. Thank you once again for your feedback and we are sincerely looking forward to the pleasure of welcoming you back in the near future. Yours sincerely, Team Amari

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en octobre 2019
Réponse de Yazmi le 20 nov. 2019
Thank you.

8/10 Bien

Shamira

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
SL gem of a hotel
Amari Galle is a well designed gem of a hotel near Galle. It had a superb breakfast and warm swimming pool and wasnt to busy during our stay. Lots to do around the vast gardens and expansive levels.
Séjour de 2 nuits en septembre 2019
Réponse de Yazmi (Executive Admin:) le 20 nov. 2019
Dear Shamira, Greetings from Amari Galle! Thank you for your stay with us and for sharing your experience. Team Amari is persevering to continue the standards of service for every guest. Inviting you to enjoy the next visit with us. Thank you so much for taking time out of your day to review, we appreciate you! Best Regards, Team Amari Galle

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I would definitely recommend Amari Galle.
I would definitely stay at Amari Galle again. It was the perfect hotel for the beginning of our trip in Sri Lanka. We were given a beautiful room, a surprise for our honeymoon and the service was excellent.
Séjour de 2 nuits en septembre 2019
Réponse de Yazmi (Executive Admin:) le 20 nov. 2019
Dear James, Greetings from Amari Galle! Thanks for sharing your feedback from your stay at Amari. We appreciate the time taken for us to review about our comfy rooms with stunning views catches with overall ambiance and design. We are usually known for our service with good staff. Invite you back to Amari for another lovely stay. Best Regards, Team Amari.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2019
Réponse de Yazmi (Admin: Executive) le 21 janv. 2020
Thank you for reviewing Amari Galle.

4/10 Médiocre

Geoffrey

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2019
Réponse de Yazmi le 20 août 2019
Thank you

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I went to Amari with my husband for our anniversary we had great time there the staff were really nice and professional this place is like a piece of heaven! Special thanks to the assistant manager Darshy and dashank they took a good care of us will recommend this wonderful place for all , and of course will go again and again
Séjour de 4 nuits en août 2019
Réponse de Yazmi - Administration Executive le 9 août 2019
Dear Valued Guest, Greetings from Amari Galle! We are really happy to see the admiration of Amari Galle. We are keen to offer a good service to comfort our guests. It is worth reading the mentioned satisfaction of the peace of heaven! We highly appreciate the review and this helps us to keep up the good work of Amari team members. Over again thanking you with a hope welcoming in the future to the wonderful Amari! Yours sincerely, Team Amari Galle

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We stayed here for 1 night and had stepped out for the night. They informed us the kitchen is 24/7, when we returned back around 4:30am and ordered for food the order was accepted, and informed us the waiting time is 45 mins. We had agreed to this and waited until 6:00am but the food never arrived. Following day when we checked out we were shocked to see the food bill attached to our final checkout bill and we had to clarify it to them that the food never came the previous night. The on duty manager was kind enough to understand this situation and waived it off from the bill. Over all this property is amazing with the view and the service they provide except that one instance. It’s worth the price and a great spot in Galle to relax. Highly recommend
Séjour de 1 nuit en juillet 2019
Réponse de Yazmi le 6 août 2019
Dear Valued Guest, Greetings from Amari Galle! Thank you for taking the time to tell us about your stay at Amari Galle. It is happy to hear the review made up on Amari Galle. Thank you for the kind words regarding our team members and have mentioned delightfully about the hotel and its location. Hope to see you again at Amari Galle. Best Regards, Team Amari.