Avis sur The Escape at Nonsuch Bay - All-Inclusive - Adults Only
The Escape at Nonsuch Bay - All-Inclusive - Adults Only
Hughes Point, Freetown
Avis
9,4
Exceptionnel
9,6/10
Propreté
9,6/10
Personnel et service
8,6/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage en couple
21 janv. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en janvier 2023
Réponse de Guest Relations le 9 févr. 2023
Hello Natacha,Thank you for taking the time to rate your stay with us. We are delighted to hear that you enjoyed your escape with us. Your recommendations are greatly appreciated. We look forward to welcoming you in the near future.Warm Regards,
10/10 Excellent
Derwin
Voyage en couple
29 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Derwin
Séjour de 5 nuits en mai 2024
10/10 Excellent
Glenn
Voyage d’affaires, Voyage en couple
27 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Glenn
Séjour de 2 nuits en mai 2024
10/10 Excellent
Michael Lyle
Voyage en couple
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael Lyle
Séjour de 7 nuits en mai 2024
Réponse de Dianna T - Customer Care le 26 mai 2024
Thank you for sharing your experience with us, Michael. Your feedback is truly valuable to us and we appreciate you taking the time to do so.Looking forward to the pleasure of hosting you both again soon.Regards,
8/10 Bien
Alain
Voyage en famille
22 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Alain
Séjour de 3 nuits en mai 2024
Réponse de Dianna T - Customer Care le 23 mai 2024
Thank you for sharing your experience with us, Alain. We value your feedback and appreciate you taking the time to do so.Once again, thank you for staying with us! :)
10/10 Excellent
MJ, Colorado Springs
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MJ
Séjour de 3 nuits en mai 2024
Réponse de Dianna T - Customer Care le 23 mai 2024
Hello MJ,Thank you for taking the time to share your review with us. We are sorry to hear that your stay with us was not perfect, but we are happy to know that you still enjoyed some aspects of it. Your feedback is very valuable to us, as it helps us to identify areas that we can improve on. We look forward to another great opportunity to host you again in the future and provide you with a better experience.Many thanks once again.
6/10 Satisfaisant
Catherine
18 mai 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Catherine
Séjour de 2 nuits en mai 2024
Réponse de Dianna T - Customer Care le 19 mai 2024
Hello Catherine,Thanks for choosing The Escape Antigua as your vacation destination and rating your experience!
10/10 Excellent
Francesca
Voyage en couple
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Francesca
Séjour de 3 nuits en mai 2024
Réponse de Dianna T - Customer Care le 16 mai 2024
Thank you for taking the time to review your recent stay with us. We are absolutely thrilled to learn that our exceptional team, especially Maya, exceeded your expectations to create a truly memorable vacation for you. Your commendations and recommendations are immensely appreciated. Thank you once again, Thank you for taking the time to review your recent stay with us. We are absolutely thrilled to learn that our exceptional team, especially Maya, exceeded your expectations to create a truly memorable vacation for you. Your commendations and recommendations are immensely appreciated. Thank you once again, and we hope to welcome you back for another exceptional stay with us.
10/10 Excellent
Alvin
Voyage en groupe
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alvin
Séjour de 2 nuits en mai 2024
Réponse de Dianna T - Customer Care le 16 mai 2024
Hello Alvin,We are delighted to learn that you had a good time at The Escape. Your feedback is greatly appreciated.Best Regards,
8/10 Bien
Theresa
Voyage en famille
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Theresa
Séjour de 3 nuits en avril 2024
Réponse de Dianna T - Customer Care le 13 mai 2024
Hello Theresa,Thank you for sharing your experience with us. We value your feedback and appreciate you taking the time to do so.
10/10 Excellent
Clarissa
Voyage en couple
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clarissa
Séjour de 4 nuits en avril 2024
Réponse de Dianna T Customer Care le 10 mai 2024
Hello Clarissa,We are thrilled to hear that you absolutely loved our stunning rooms and serene location. Your compliments and appreciation mean the world to us, and we will definitely be sharing them with our hardworking team who made your stay unforgettable.Hosting you on your honeymoon was an absolute pleasure, and we hope to have the opportunity to welcome you back again soon. Thank you for choosing us as your host!Warmest Regards,
10/10 Excellent
Susan
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susan
Séjour de 5 nuits en mai 2024
Réponse de Dianna T - Customer Care le 10 mai 2024
Thank you, Susan, for taking the time to share your experience with us! We are thrilled to hear that you enjoyed every aspect of your stay at The Escape. We appreciate you choosing us as your vacation destination, and we look forward to the opportunity to welcome you back.TheESCAPEYouDeserved
10/10 Excellent
William
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William
Séjour de 3 nuits en mai 2024
Réponse de Dianna T - Customer Care le 6 mai 2024
Thank you for sharing, William! We are thrilled to hear that you enjoyed your experience at The Escape and can't wait to see you again soon.
10/10 Excellent
David
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 4 nuits en avril 2024
Réponse de Dianna T - Customer Care le 6 mai 2024
Thank you very much for sharing your experience at Escape, David! :)We are thrilled to hear that you had a wonderful time here in paradise with us. Your feedback means a lot to us.We are eagerly anticipating your next visit.Warmest Regards,
8/10 Bien
Garnett
Voyage en famille
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Garnett
Séjour de 4 nuits en avril 2024
Réponse de Dianna T - Customer Care le 6 mai 2024
Thank you so much for sharing your review with us, Garnett!
8/10 Bien
Virginia Y
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Virginia Y
Séjour de 3 nuits en mai 2024
Réponse de Dianna T - Customer Care le 10 mai 2024
Hello Virginia Y,Thank you for taking the time to rate your experience at The Escape. Your feedback is greatly appreciated.Best Regards,
8/10 Bien
Christy
Voyage en couple
2 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Christy
Séjour de 2 nuits en avril 2024
Réponse de Dianna T - Customer Care le 3 mai 2024
Hello Christy,Thank you for sharing your review with us!I want to extend my apologies for the disruption you experienced during your recent stay with us at The Escape. We appreciate your feedback and can't wait to have the pleasure of hosting you again :)Dianna T
10/10 Excellent
Joseph
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 6 nuits en avril 2024
Réponse de Dianna T - Customer Care le 2 mai 2024
Thank you so much for your review, Joseph! :)We are delighted to learn that you had a great experience here with us. Kind Regards,Dianna T
10/10 Excellent
Sajida
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sajida
Séjour de 7 nuits en avril 2024
Réponse de Dianna T - Customer Care le 2 mai 2024
Hello Sajida,Thank you for taking the time to share your experience with us.We are thrilled to hear that you had a wonderful time here in paradise with us at The Escape.Your feedback is much appreciated. :)We hope to see you again soon!Best Regards,
10/10 Excellent
Robert B
Voyage en couple
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert B
Séjour de 3 nuits en avril 2024
Réponse de Dianna T - Customer Care le 1 mai 2024
Hello Robert B,We appreciate your feedback!We hope to welcome you back again soon.
10/10 Excellent
Keith
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keith
Séjour de 2 nuits en avril 2024
Réponse de Dianna T - Customer Care le 27 avr. 2024
Hello Keith,We appreciate you for choosing Escape Antigua as your vacation destination and thank you for your ratings.Best Regards,Dianna T
10/10 Excellent
Shacora
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shacora
Séjour de 2 nuits en avril 2024
Réponse de Dianna T - Customer Care le 27 avr. 2024
Hello Shacora,Thank you for taking the time to share your experience with us. It was a pleasure hosting you and we look forward to welcoming you back soon.Regards,
10/10 Excellent
Coralys, NYC
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Coralys
Séjour de 2 nuits en avril 2024
Réponse de Customer Care le 17 avr. 2024
Hello Coralys,Thank you for taking the time to share your experience of your recent stay at The Escape with us. We are delighted to know that you enjoyed every bit of your escape experience here in paradise with us.Your feedback is greatly appreciated and we hope to have the opportunity to welcome you back soon! Warm & Sunny Regards,Dianna T.
10/10 Excellent
Shakida
Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shakida
Séjour de 4 nuits en mars 2024
Réponse de Customer Care le 15 avr. 2024
Hello Shakida,Thank you for taking the time to share your experience of your recent stay at The Escape with us. We appreciate your feedback and hope that should you decide to return to Antigua in the future, we will have the pleasure of hosting you again.Regards,Dianna T
8/10 Bien
Nancy
Voyage en groupe
14 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nancy
Séjour de 5 nuits en mars 2024
Réponse de Customer Care le 15 avr. 2024
Hello Nancy,Thank you for taking the time to share your review with us. We are sorry to hear that your stay with us was not perfect, but we are happy to know that you still enjoyed some aspects of it.Hope to host you again soon!Dianna T
10/10 Excellent
Maher
Voyage en couple
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maher
Séjour de 10 nuits en mars 2024
Réponse de Customer Care le 15 avr. 2024
Hello Maher,We are thrilled that you took the time to share your experience with us of your recent stay at The Escape! Once again, thank you so much for choosing Escape Antigua as your birthday destination in paradise. We hope to have the pleasure of welcoming you back soon!Best Regards,Dianna T.
10/10 Excellent
Jennifer
12 avr. 2024
Jennifer
Séjour de 5 nuits en avril 2024
Réponse de Dianna Customer Care le 12 avr. 2024
We truly appreciate you for taking the time to share your review with us, Jennifer. We hope to have the opportunity to host you again in the future!Regards,Dianna
8/10 Bien
Wayne
Voyage en couple
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wayne
Séjour de 6 nuits en avril 2024
Réponse de Customer Relations le 11 avr. 2024
Hello Wayne,Thank you for taking the time to share your review with us. We are sorry to hear that your stay with us was not perfect, but we are happy to know that you still enjoyed some aspects of it. Your feedback is extremely valuable to us, as it helps us to identify areas that we can improve on. We hope to have the opportunity to host you again in the future and provide you with a better experience.Thank you once again.Dianna T
10/10 Excellent
Jean
Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jean
Séjour de 4 nuits en mars 2024
Réponse de Customer Care le 10 avr. 2024
Hello Jean,Thank you so much for sharing your experience with us. Your feedback is greatly appreciated, looking forward to the pleasure of welcoming you again soon!Best Regards,Dianna T.
10/10 Excellent
Patrick Conrad, Southfield
7 avr. 2024
Patrick Conrad
Séjour de 6 nuits en mars 2024
Réponse de Customer Care le 8 avr. 2024
Hello Patrick,We truly appreciate for taking the time to share your ratings. Thank you so much for choosing Escape Antigua as your vacation destination.Best Regards,Dianna
4/10 Médiocre
Alberto Alonso
Voyage en couple
6 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alberto Alonso
Séjour de 3 nuits en avril 2024
Réponse de Laurie - Customer Care le 7 avr. 2024
Thank you for your review Alberto. I want to extend my sincerest apologies for the inconveniences you encountered during your recent stay with us at The Escape. Your feedback is invaluable to us, and we deeply regret falling short of your expectations.We apologize for the limited food options and the impact of staffing shortages on our service. Your concerns have been duly noted, and we are actively working to address them.Regarding the incident with your room door being left open, we understand the distress this must have caused. We have reinforced our housekeeping protocols to prevent such occurrences in the future. We are truly grateful that none of your belongings were missing, but we fully acknowledge that the situation could have had much more serious consequences.Your feedback has been shared with our management team, and we are committed to making the necessary improvements to enhance the overall guest experience.Once again, please accept our heartfelt apologies for the shortcomings you experienced. We value your patronage and hope to have the opportunity to welcome you back in the future.Laurie Customer Care
10/10 Excellent
Ricky
Voyage en couple
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ricky
Séjour de 3 nuits en mars 2024
Réponse de Customer Care le 5 avr. 2024
Hello Ricky,Thank you for taking the time to share your escape experience with us! Your positive feedback is greatly appreciated.Kind Regards,Dianna T.
10/10 Excellent
Danielle
Voyage en couple
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Danielle
Séjour de 2 nuits en mars 2024
Réponse de Laurie - Customer Care le 7 avr. 2024
Thank you for your wonderful review Danielle!We are extremely grateful for the opportunity to look after you and are humbled you enjoyed your honeymoon here with us.Our friendly and helpful staff would be more than happy to host you both again!LaurieCustomer Care
10/10 Excellent
William Diarmuid
Voyage en couple
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William Diarmuid
Séjour de 10 nuits en janvier 2024
Réponse de Customer Care le 28 mars 2024
Hello William,Thank you for taking the time to share your escape experience with us! Your positive feedback is greatly appreciated.Kind regards,Dianna T.
10/10 Excellent
Kendra
Voyage en couple
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kendra
Séjour de 6 nuits en mars 2024
Réponse de Customer Care le 28 mars 2024
Hello Kendra,Thank you so much for sharing your experience with us. We greatly appreciate your feedback and look forward to the pleasure of seeing you again soon!Best Regards,Dianna T.
10/10 Excellent
Justin
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Justin
Séjour de 4 nuits en mars 2024
Réponse de Customer Care le 15 avr. 2024
Hello Justin,Thanks for choosing The Escape Antigua for your vacation and rating your experience!Regards,Dianna T
10/10 Excellent
Michel
Voyage en couple
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michel
Séjour de 7 nuits en mars 2024
Réponse de Customer Care le 26 mars 2024
Hello Michel,Thank you so much for rating your Escape experience with us. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Best Regards,Dianna T.
10/10 Excellent
Alexander
Voyage en couple
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alexander
Séjour de 9 nuits en mars 2024
Réponse de Customer Care le 26 mars 2024
Hello Alexander,We appreciate your ratings and hope to have the pleasure of welcoming you back in the future.Best Regards,Dianna T.
10/10 Excellent
Tameka
20 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tameka
Séjour de 7 nuits en mars 2024
Réponse de Customer Care le 21 mars 2024
Hello Tameka,We truly appreciate your ratings. Once again, thank you so much for choosing Escape Antigua as your vacation destination.Best Regards,Dianna T
8/10 Bien
Christopher
12 mars 2024
Christopher
Séjour de 7 nuits en mars 2024
Réponse de Customer Care le 5 avr. 2024
Hello Christopher,Thank you for taking the time to share and rate your experience with us.Kind regards,Dianna T
8/10 Bien
Darcy A
Voyage en groupe
3 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Darcy A
Séjour de 4 nuits en février 2024
Réponse de Customer Care le 4 mars 2024
Hello Darcy,Thank you for taking the time to share your review with us. We appreciate your feedback, as this will assist us in perfecting our service and product.Looking forward to welcoming you back in the future! :)Best Regards,Dianna T
10/10 Excellent
mike
Voyage en couple
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mike
Séjour de 5 nuits en février 2024
Réponse de Customer Care le 29 févr. 2024
Hello Mike,Thank you so much for sharing your experience with us. We greatly appreciate your feedback and look forward to the pleasure of seeing you again soon!Best Regards,Dianna T
10/10 Excellent
Renee
29 févr. 2024
Renee
Séjour de 3 nuits en février 2024
Réponse de Customer Care le 21 mars 2024
Hello Renee,We appreciate you for taking the time to share your ratings on your most recent stay with us. Should you ever decide to visit Antigua once again, It would be a great pleasure to host you.Best Regards,Dianna T
10/10 Excellent
Philip
28 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Philip
Séjour de 5 nuits en février 2024
Réponse de Dianna Customer Care le 5 mars 2024
Hello Philip,We truly appreciate your ratings. Thank you for choosing Escape Antigua as your vacation destination.
10/10 Excellent
Carol
Voyage en couple
28 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carol
Séjour de 10 nuits en février 2024
Réponse de Customer Care le 28 févr. 2024
Hello Carol,Thank you for taking the time to share your experience of your recent stay at The Escape with us. We appreciate your feedback and hope that if you decide to return to Antigua in the future, we will have the pleasure of hosting you again.Best RegardsDianna T
8/10 Bien
Andrew
Voyage en couple
25 févr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 4 nuits en février 2024
Réponse de Customer Care le 25 févr. 2024
Hello Andrew,Thank you so much for sharing your experience with us. We greatly appreciate your feedback and look forward to the pleasure of seeing you again soon!Best Regards,Dianna T
10/10 Excellent
Matthew Robert
Voyage en couple
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Matthew Robert
Séjour de 3 nuits en février 2024
Réponse de Dianna T - Customer Care le 25 févr. 2024
Hello Matthew Roberts,Thank you for the amazing review of your recent stay at The Escape. We hope to welcome you back soon for another peaceful vacation.Best Regards,
10/10 Excellent
KENDALL
Voyage en couple
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
KENDALL
Séjour de 7 nuits en février 2024
Réponse de Dianna T - Customer Care le 25 févr. 2024
Hello Kendall,Thank you for taking the time to share this wonderful review of your recent stay at The Escape. We greatly appreciate your kind words and hope to have another opportunity to welcome you back soon! :)Regards,
10/10 Excellent
Candice
Voyage en famille
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Candice
Séjour de 4 nuits en février 2024
Réponse de Dianna T - Customer Care le 22 févr. 2024
Hello Candice,Thank you for taking the time to share your escape experience with us.We are delighted to learn our team went above and beyond to surpass all your expectations to ensure you had an unforgettable birthday celebration.Thank you for choosing The Escape at Nonsuch Bay Antigua; we hope to see you again soon.Best Regards,
8/10 Bien
nekia sharece
Voyage en couple
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nekia sharece
Séjour de 4 nuits en février 2024
Réponse de Dianna T - Customer Care le 20 févr. 2024
Hello Nekia Sharece,Thank you for taking the time to share your review with us.We are delighted to know there were highlights of your stay you enjoyed; however, it is disheartening to see that there were some areas that you were not completely satisfied with. We appreciate your feedback, as this will assist us in perfecting our service and product.Best Regards,Customer Relations