Hall

Avis sur Red Roof Inn Fredericksburg North

2 out of 5
Red Roof Inn Fredericksburg North
386 Warrenton Rd, Fredericksburg, VA

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 385 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 336 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 129 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 69 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 83 avis sur 1002." "

8,0/10

Propreté

8,4/10

Personnel et service

7,2/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

4/10 Médiocre

denis

Séjour de 1 nuit en avril 2024
Réponse de Naresh le 13 avr. 2024
Dear Denis,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ

6/10 Satisfaisant

danielle

Séjour de 1 nuit en avril 2024
Réponse de Naresh le 27 avr. 2024
Dear Danielle,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ

10/10 Excellent

Micheline, Gatineau

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
On est arrivé assez tard dû aux trafics. Nous avons été très bien reçus à notre arrivée malgré l’heure tardive. La chambre était impeccable. Tout était très propre. On nous avait aussi donné une chambre au premier étage ce qui a fait vraiment notre bonheur.
Séjour de 1 nuit en avril 2024
Réponse de NJ le 6 avr. 2024
Dear Micheline,'Thank you for your review! We're delighted to hear that despite your late arrival due to traffic, you were warmly welcomed. It's wonderful to know that you found your room impeccable and everything very clean. We're glad we could accommodate you on the first floor and contribute to your happiness during your stay. We hope to welcome you back soon!Regards,NJ

6/10 Satisfaisant

Daniel

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de NJ le 19 mars 2024
Dear Daniel,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ

8/10 Bien

BENOIT, Blainville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de NJ le 19 janv. 2024
Dear Benoit,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ

8/10 Bien

luc

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
The room was clean. The hotel is far from everything ( restaurants, convenience stores etc) The place is a little creepy. The place need restauration work. Other than that it was a good deal for one night.
Séjour de 1 nuit en octobre 2023
Réponse de Naresh le 27 oct. 2023
Dear Luc,Thank you for taking the time to leave a review of your recent stay at our hotel. We're delighted to hear that you found your room clean and that you considered it a good deal for one night.We understand your concerns about the hotel's location and the lack of nearby amenities. We're sorry for any inconvenience this may have caused. We'll certainly take your feedback into consideration as we continue to improve our services.Regarding your comment about the hotel being a little creepy and in need of restoration work, we appreciate your honesty, and we apologize for any discomfort you experienced. We are continuously working to enhance the ambiance and facilities, and your feedback is valuable in that process.We hope you'll consider staying with us again in the future, and we'll strive to provide an even better experience. Thank you for choosing our hotel for your one-night stay, and we hope to have the opportunity to serve you better in the future.

10/10 Excellent

christiane

Voyage en famille
Les points forts : Propreté
Very clean, quite and excellent client service.
Séjour de 1 nuit en août 2023
Réponse de Naresh le 18 août 2023
Dear Christiane,Thank you for your wonderful review! We're delighted to hear that you found our establishment to be clean, quiet, and that our client service met your expectations. Your feedback is greatly appreciated, and it serves as motivation for us to maintain our high standards.If you have any suggestions for how we can make your experience even better, please don't hesitate to let us know. We value your input and are always looking for ways to improve.We hope to have the pleasure of welcoming you back for another exceptional experience in the future. Until then, safe travels and take care!

10/10 Excellent

Sophie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great
Séjour de 1 nuit en août 2023
Réponse de Naresh le 14 août 2023
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay. Delivering exceptional service and creating memorable moments for our guests is what we strive for, and we're delighted that we could meet your expectations. If you ever find yourself in the area again, we would be more than happy to welcome you back to our hotel. Your positive feedback truly means a lot to us. Safe travels, and we look forward to the opportunity of hosting you again in the future!

10/10 Excellent

Loic

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
C’est bien
Séjour de 1 nuit en août 2023
Réponse de Naresh le 14 août 2023
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay. Delivering exceptional service and creating memorable moments for our guests is what we strive for, and we're delighted that we could meet your expectations. If you ever find yourself in the area again, we would be more than happy to welcome you back to our hotel. Your positive feedback truly means a lot to us. Safe travels, and we look forward to the opportunity of hosting you again in the future!

8/10 Bien

Josee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien!
Très bel accueil et propre. Pas de tapis et lit confortable. Le seul point négatif pas très bien insonorisé.
Séjour de 1 nuit en mars 2023
Réponse de Naresh le 3 avr. 2023
We appreciate this thoughtful review. As much as we take heed of the decorative charm of a carpet, by popular opinion, the contrary is true as carpet quickly accumulates dirt & microbes, so thank you for being in the majority & taking cognizance of these facts. We are also glad you were warmly received by the front desk personnel & found the bed comfortable enough to get a good night's rest. We are already making strides towards better soundproofing of our rooms to ameliorate the overall stay experience for all our guests. Till we meet again, Au revoir!

8/10 Bien

gilles

Séjour de 1 nuit en mars 2023
Réponse de Naresh le 23 mars 2023
It is always heartening to hear back from gratified guests like yourself. We promise to do our level best to earn your full score the next time you choose to stay at our hotel. And we look forward to that visit with a more profound zeal. Godspeed!

10/10 Excellent

Mme Diane

Séjour de 1 nuit en janvier 2023
Réponse de Gabrielle RediResponse Specialist le 2 févr. 2023
Thank you for taking the time to leave a review, Mme Diane. I appreciate your rating regarding your recent stay at the Red Roof Inn Fredericksburg North. It's great to see you enjoyed your stay, resulting in a 10/10 score. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.Sincerely,GabrielleRediResponse Specialist

6/10 Satisfaisant

Daniel

Les points forts : Équipements
Séjour de 1 nuit en janvier 2023
Réponse de Naresh le 6 mars 2023
Thank you for rating your recent stay with us. We promise to do our level best to earn your full score the next time you choose to stay at our hotel. Good Luck!

8/10 Bien

Jade

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien!
Séjour de 1 nuit en novembre 2022
Réponse de Naresh le 27 nov. 2022
Your heartening feedback is much appreciated!We hope you come back to stay with us, providing a chance to earn your full score. See you soon!

10/10 Excellent

Alexandre

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très propre et facile d’accès.
Séjour de 1 nuit en juillet 2022
Réponse de Naresh le 30 juil. 2022
We are so happy that our hotel was easy to locate and you found the facilities clean & well maintained. We aim to provide you a comfortable lodging and when you are pleased as you were, it's a purpose well served for us.

8/10 Bien

Gabriel

Séjour de 1 nuit en mars 2020
Réponse de Manager le 13 mai 2020
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.

6/10 Satisfaisant

Rejean

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Reception pas trop cordial Chambre desuete Compromis avec demande Dejeuner ok
Séjour de 1 nuit en décembre 2019
Réponse de Manager le 18 févr. 2020
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.

6/10 Satisfaisant

André

Séjour de 1 nuit en novembre 2019

6/10 Satisfaisant

Denis

Les points forts : Propreté, personnel et service, confort de la chambre
En passage pour une nuit confortable.
« Propre et fonctionnel, gentillesse de la personne à l'accueil »
Séjour de 1 nuit en octobre 2019
Réponse de Manager le 17 déc. 2019
Thank you very much for your review.

8/10 Bien

Momo, Montréal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent rapport qualité prix 72$ canadien coucher-dejeuner. Pour un dodo rapide tres bon choix
Séjour de 1 nuit en novembre 2019
Réponse de Manager le 17 déc. 2019
Thank you very much for your review. I am really glad to know that you liked the stay with us. We will be more than happy to welcome you back whenever you are in the area.

6/10 Satisfaisant

Yvon

Les points forts : Propreté, personnel et service, confort de la chambre
Salle de bain passable, air climatisé faisait un vacarme d'enfer. Lit super confortable.
Séjour de 1 nuit en octobre 2019
Réponse de Manager le 17 déc. 2019
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.

6/10 Satisfaisant

Rene

Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en octobre 2019
Réponse de Manager le 17 déc. 2019
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de Manager le 6 août 2019
Thank you very much for your 10/10 review. We will be more than happy to welcome you back whenever you are in the area.

8/10 Bien

Stephane

Les points forts : Personnel et service et confort de la chambre
Ok for one night
Stayed only one night during a long road trip. Good quality for the value. Would not stay for a long period but good enough for sleep, have breakfast and leave. Would go again.
Séjour de 1 nuit en juillet 2019
Réponse de Manager le 31 juil. 2019
Thank you very much for your review. I am really glad to know that you liked the stay with us. We will be more than happy to welcome you back whenever you are in the area.

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service et équipements
Propreté limite, cerne autour du bain et apparence extérieur du bâtiment très vieux
Séjour de 1 nuit en juillet 2019
Réponse de Manager le 31 juil. 2019
Thank you very much for letting us know about your stay with us. We will be more than happy to welcome you back whenever you are in the area.

8/10 Bien

Andre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien je le recommande
Très belle chambre ,au goût du jour pas de tapis, plancher flottant , belle salle de bain ,et lit confortable, avec déjeuner chaud, saucisse et omelette,
Séjour de 1 nuit en mai 2019
Réponse de Manager le 8 mai 2019
Thank you very much for your review. I am really glad to know that you liked the stay with us. We will be more than happy to welcome you back whenever you are in the area.

4/10 Médiocre

Pierre

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
tres ordinaire
commis a la reception ma demander un pourboire avant meme que j ai vu la chambre tres innaproprié
Séjour de 1 nuit en avril 2019
Réponse de Manager le 2 juin 2019
Thank you very much for letting us know about your stay with us. We will take it seriously and take disciplinary action for that. I would like to request you to give us one more chance to prove us.

2/10 Horrible

RICHARD

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de Manager le 17 avr. 2019
Thank you very much for your review. We will be more than to welcome you back whenever you are in the area.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de Manager le 15 avr. 2019
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.

8/10 Bien

Nathalie, Montreal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bon rapport qualité prix
De passage pour une nuit sur la route de floride. Bonne halte pour une nuit. On a toutefois eu froid le chauffage ne marchait pas bien,
Séjour de 1 nuit en mars 2019
Réponse de Manager le 20 mars 2019
Thank you very much for letting us know about your stay with us. We will fix the problem immediately. We will be more than happy to welcome you back whenever you are in the area.

8/10 Bien

Voyageur vérifié

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
J’ai passé au moins 30 minutes à attendre lors de l’enregistrement car la préposée n’avait pas accès au paiement que j’avais effectué auprès de Expédia.
Séjour de 1 nuit en janvier 2019
Réponse de Manager le 28 janv. 2019
Thank you very much for letting us know about your stay with us. It was some problem with your reservation so the attendant took long time for your check in. I am extremely sorry to know that. We will be more than happy to welcome you back whenever you are in the area.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
J’ai apprécié l’accueil. Le matelas était très confortable et l’endroit était tout près de l’autoroute. Par contre je n’ai pas aimé avoir la clarté des luminaires extérieurs qui filtrait à travers les rideaux. La porte d’entrée Ne fermait pas bien et laissait entrer beaucoup de froid. Mais des choses faciles à régler.
Séjour de 1 nuit en janvier 2019
Réponse de Manager le 19 janv. 2019
Thank you very much for your review. We will address the issue you have pointed. We will be more than happy to welcome you back whenever you are in the area.

6/10 Satisfaisant

jerome

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en janvier 2019
Réponse de Manager le 19 janv. 2019
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Rien très mal propre,de la bière ou pipi de chiens séché par terre,matelas inconfortable ,déjeuner plus que de base,je suis un client régulier des red roof,car j’ai deux chiens et j’ai toujours aimé c’est hôtel,pour celle là je ne retournerai jamais,je vous écris d’un réf roof en Géorgie et c’est pas la première expérience,rien de comparable
Séjour de 1 nuit en janvier 2019
Réponse de Manager le 13 janv. 2019
Thank you very much for letting us know about your stay with us. I am extremely sorry about all these. We will take it seriously and will address as soon as possible. I would like to ensure you this thing will not happen again and would like to request you to give us one more chance to correct all these. Thank you very much

8/10 Bien

Dan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Endroit tranquille, nous avons eu un bon service, c'était propre et nous avons passés un très bonne nuit.
Séjour de 1 nuit en janvier 2019
Réponse de Manager le 4 janv. 2019
Thank you very much for your review. I am glad to know that you liked the stay with us. We will be more than happy to welcome you back whenever you are in the area.

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en décembre 2018
Réponse de Manager le 27 déc. 2018
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.

10/10 Excellent

monique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2018
Réponse de Manager le 17 déc. 2018
Thank you very much for your 5/5 review. We will be more than happy to welcome you back whenever you are in the area.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2018
Réponse de Manager le 10 déc. 2018
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.

10/10 Excellent

Danielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien qualité prix
chambre très bien, mais déjeuner un peu ordinaire.
Séjour de 1 nuit en décembre 2018
Réponse de Manager le 10 déc. 2018
Thank you very much for your 5/5 review. I am really glad to know that you liked the room. We are still working to upgrade to hot breakfast, very soon we will offer hot breakfast. We will be more than happy to welcome you back whenever you are in the area.

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en octobre 2018
Réponse de Manager le 2 nov. 2018
Thank you very much for your 5/5 review. We will be more than happy to welcome you back whenever you are in the area.

10/10 Excellent

Francisca, Granby, Québec, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2018
Réponse de Manager le 2 nov. 2018
Thank you very much for your 5/5 review. We will be more than happy to welcome you back whenever you are in the area.

4/10 Médiocre

Josée

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Décevant
Bien que les chambres aient été rénovées (plancher flottants), le reste aurait besoin d'un petit rafraichissement. Les chambres donnant sur l'extérieur, c'est plutôt bruyant comme endroit. Le déjeuner était plus qu'ordinaire. Je m'attendais à plus pour un hôtel 4/5.
Séjour de 1 nuit en octobre 2018
Réponse de Manager le 16 oct. 2018
Thank you very much for your review. We will address the issue you have pointed.

8/10 Bien

Benedicte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2018
Réponse de Manager le 1 oct. 2018
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.

10/10 Excellent

Octavien, Montreal. NY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2018
Réponse de Manager le 14 août 2018
Thank you very much for your 5/5 review.

8/10 Bien

Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité prix
Personnel très serviable !
Séjour de 1 nuit en août 2018
Réponse de Manager le 14 août 2018
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.

8/10 Bien

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Randhir le 19 avr. 2018
Thank you very much for your review

2/10 Horrible

Amanuel, Suffolk

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There is an infestation of critters commonly called roaches.
Séjour de 1 nuit en avril 2024
Réponse de NJ le 24 mai 2024
Dear Amanuel,"I apologize for the inconvenience you experienced. We prioritize reports of pests and are dedicated to promptly resolving them. Kindly contact our management team directly so we can thoroughly investigate and take necessary measures. Your feedback is invaluable in upholding the standard of our service. Thank you for bringing this matter to our attention."Regards,NJ

10/10 Excellent

SASAN

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 2 nuits en mai 2024
Réponse de Naresh le 21 mai 2024
Dear Sasan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN FREDERICKSBURG NORTH.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Regards,NJ

2/10 Horrible

Lauren

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Someone came in our room at 5 am. Not sure how they got a key but that was alarming and I will NEVER return.
Séjour de 1 nuit en mai 2024
Réponse de Naresh le 20 mai 2024
Dear Lauren,We are truly sorry to hear about your experience. Your comfort and safety are our top priorities, and it's deeply concerning that this incident occurred. We take security very seriously, and I assure you that we're investigating this matter thoroughly to prevent any future occurrences. Please accept our sincere apologies, and if there's anything we can do to regain your trust, please don't hesitate to reach out to us directly.Regards,NJ

2/10 Horrible

Tamara, Barnegat

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not ok
Séjour de 1 nuit en mai 2024
Réponse de Naresh le 19 mai 2024
Dear Tamara,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ