Avis sur Red Roof Inn Fredericksburg North
Red Roof Inn Fredericksburg North
386 Warrenton Rd, Fredericksburg, VA
Avis
7,8
Bien
8,0/10
Propreté
8,4/10
Personnel et service
7,2/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
7,4/10
Écoresponsabilité
Avis
11 avr. 2024
Séjour de 1 nuit en avril 2024
Réponse de Naresh le 13 avr. 2024
Dear Denis,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ
6/10 Satisfaisant
danielle
7 avr. 2024
danielle
Séjour de 1 nuit en avril 2024
Réponse de Naresh le 27 avr. 2024
Dear Danielle,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ
10/10 Excellent
Micheline, Gatineau
Voyage en couple
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Micheline
Séjour de 1 nuit en avril 2024
Réponse de NJ le 6 avr. 2024
Dear Micheline,'Thank you for your review! We're delighted to hear that despite your late arrival due to traffic, you were warmly welcomed. It's wonderful to know that you found your room impeccable and everything very clean. We're glad we could accommodate you on the first floor and contribute to your happiness during your stay. We hope to welcome you back soon!Regards,NJ
6/10 Satisfaisant
Daniel
18 mars 2024
Les points forts : Personnel et service
Daniel
Séjour de 1 nuit en mars 2024
Réponse de NJ le 19 mars 2024
Dear Daniel,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ
8/10 Bien
BENOIT, Blainville
18 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
BENOIT
Séjour de 1 nuit en janvier 2024
Réponse de NJ le 19 janv. 2024
Dear Benoit,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ
8/10 Bien
luc
15 oct. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
luc
Séjour de 1 nuit en octobre 2023
Réponse de Naresh le 27 oct. 2023
Dear Luc,Thank you for taking the time to leave a review of your recent stay at our hotel. We're delighted to hear that you found your room clean and that you considered it a good deal for one night.We understand your concerns about the hotel's location and the lack of nearby amenities. We're sorry for any inconvenience this may have caused. We'll certainly take your feedback into consideration as we continue to improve our services.Regarding your comment about the hotel being a little creepy and in need of restoration work, we appreciate your honesty, and we apologize for any discomfort you experienced. We are continuously working to enhance the ambiance and facilities, and your feedback is valuable in that process.We hope you'll consider staying with us again in the future, and we'll strive to provide an even better experience. Thank you for choosing our hotel for your one-night stay, and we hope to have the opportunity to serve you better in the future.
10/10 Excellent
christiane
Voyage en famille
18 août 2023
Les points forts : Propreté
christiane
Séjour de 1 nuit en août 2023
Réponse de Naresh le 18 août 2023
Dear Christiane,Thank you for your wonderful review! We're delighted to hear that you found our establishment to be clean, quiet, and that our client service met your expectations. Your feedback is greatly appreciated, and it serves as motivation for us to maintain our high standards.If you have any suggestions for how we can make your experience even better, please don't hesitate to let us know. We value your input and are always looking for ways to improve.We hope to have the pleasure of welcoming you back for another exceptional experience in the future. Until then, safe travels and take care!
10/10 Excellent
Sophie
Voyage en famille
13 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sophie
Séjour de 1 nuit en août 2023
Réponse de Naresh le 14 août 2023
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay. Delivering exceptional service and creating memorable moments for our guests is what we strive for, and we're delighted that we could meet your expectations. If you ever find yourself in the area again, we would be more than happy to welcome you back to our hotel. Your positive feedback truly means a lot to us. Safe travels, and we look forward to the opportunity of hosting you again in the future!
10/10 Excellent
Loic
Voyage en famille
13 août 2023
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Loic
Séjour de 1 nuit en août 2023
Réponse de Naresh le 14 août 2023
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay. Delivering exceptional service and creating memorable moments for our guests is what we strive for, and we're delighted that we could meet your expectations. If you ever find yourself in the area again, we would be more than happy to welcome you back to our hotel. Your positive feedback truly means a lot to us. Safe travels, and we look forward to the opportunity of hosting you again in the future!
8/10 Bien
Josee
2 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien!
Josee
Séjour de 1 nuit en mars 2023
Réponse de Naresh le 3 avr. 2023
We appreciate this thoughtful review. As much as we take heed of the decorative charm of a carpet, by popular opinion, the contrary is true as carpet quickly accumulates dirt & microbes, so thank you for being in the majority & taking cognizance of these facts. We are also glad you were warmly received by the front desk personnel & found the bed comfortable enough to get a good night's rest. We are already making strides towards better soundproofing of our rooms to ameliorate the overall stay experience for all our guests. Till we meet again, Au revoir!
8/10 Bien
gilles
3 mars 2023
gilles
Séjour de 1 nuit en mars 2023
Réponse de Naresh le 23 mars 2023
It is always heartening to hear back from gratified guests like yourself. We promise to do our level best to earn your full score the next time you choose to stay at our hotel. And we look forward to that visit with a more profound zeal. Godspeed!
10/10 Excellent
Mme Diane
1 févr. 2023
Mme Diane
Séjour de 1 nuit en janvier 2023
Réponse de Gabrielle RediResponse Specialist le 2 févr. 2023
Thank you for taking the time to leave a review, Mme Diane. I appreciate your rating regarding your recent stay at the Red Roof Inn Fredericksburg North. It's great to see you enjoyed your stay, resulting in a 10/10 score. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.Sincerely,GabrielleRediResponse Specialist
6/10 Satisfaisant
Daniel
1 févr. 2023
Les points forts : Équipements
Daniel
Séjour de 1 nuit en janvier 2023
Réponse de Naresh le 6 mars 2023
Thank you for rating your recent stay with us. We promise to do our level best to earn your full score the next time you choose to stay at our hotel. Good Luck!
8/10 Bien
Jade
27 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jade
Séjour de 1 nuit en novembre 2022
Réponse de Naresh le 27 nov. 2022
Your heartening feedback is much appreciated!We hope you come back to stay with us, providing a chance to earn your full score. See you soon!
10/10 Excellent
Alexandre
Voyage en famille
30 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alexandre
Séjour de 1 nuit en juillet 2022
Réponse de Naresh le 30 juil. 2022
We are so happy that our hotel was easy to locate and you found the facilities clean & well maintained. We aim to provide you a comfortable lodging and when you are pleased as you were, it's a purpose well served for us.
8/10 Bien
Gabriel
20 mars 2020
Gabriel
Séjour de 1 nuit en mars 2020
Réponse de Manager le 13 mai 2020
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.
6/10 Satisfaisant
Rejean
30 déc. 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rejean
Séjour de 1 nuit en décembre 2019
Réponse de Manager le 18 févr. 2020
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.
6/10 Satisfaisant
André
14 nov. 2019
André
Séjour de 1 nuit en novembre 2019
6/10 Satisfaisant
Denis
7 nov. 2019
Les points forts : Propreté, personnel et service, confort de la chambre
En passage pour une nuit confortable.
Denis
Séjour de 1 nuit en octobre 2019
Réponse de Manager le 17 déc. 2019
Thank you very much for your review.
8/10 Bien
Momo, Montréal
Voyage en couple
5 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Momo
Séjour de 1 nuit en novembre 2019
Réponse de Manager le 17 déc. 2019
Thank you very much for your review. I am really glad to know that you liked the stay with us. We will be more than happy to welcome you back whenever you are in the area.
6/10 Satisfaisant
Yvon
1 nov. 2019
Les points forts : Propreté, personnel et service, confort de la chambre
Yvon
Séjour de 1 nuit en octobre 2019
Réponse de Manager le 17 déc. 2019
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.
6/10 Satisfaisant
Rene
1 nov. 2019
Les points forts : Personnel et service et confort de la chambre
Rene
Séjour de 1 nuit en octobre 2019
Réponse de Manager le 17 déc. 2019
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.
10/10 Excellent
Voyageur vérifié
5 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
Réponse de Manager le 6 août 2019
Thank you very much for your 10/10 review. We will be more than happy to welcome you back whenever you are in the area.
8/10 Bien
Stephane
28 juil. 2019
Les points forts : Personnel et service et confort de la chambre
Ok for one night
Stephane
Séjour de 1 nuit en juillet 2019
Réponse de Manager le 31 juil. 2019
Thank you very much for your review. I am really glad to know that you liked the stay with us. We will be more than happy to welcome you back whenever you are in the area.
6/10 Satisfaisant
Voyageur vérifié
Voyage en couple
28 juil. 2019
Les points forts : Personnel et service et équipements
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
Réponse de Manager le 31 juil. 2019
Thank you very much for letting us know about your stay with us. We will be more than happy to welcome you back whenever you are in the area.
8/10 Bien
Andre
5 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien je le recommande
Andre
Séjour de 1 nuit en mai 2019
Réponse de Manager le 8 mai 2019
Thank you very much for your review. I am really glad to know that you liked the stay with us. We will be more than happy to welcome you back whenever you are in the area.
4/10 Médiocre
Pierre
23 avr. 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
tres ordinaire
Pierre
Séjour de 1 nuit en avril 2019
Réponse de Manager le 2 juin 2019
Thank you very much for letting us know about your stay with us. We will take it seriously and take disciplinary action for that. I would like to request you to give us one more chance to prove us.
2/10 Horrible
RICHARD
15 avr. 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
RICHARD
Séjour de 1 nuit en avril 2019
Réponse de Manager le 17 avr. 2019
Thank you very much for your review. We will be more than to welcome you back whenever you are in the area.
8/10 Bien
Voyageur vérifié
15 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en avril 2019
Réponse de Manager le 15 avr. 2019
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.
8/10 Bien
Nathalie, Montreal
11 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bon rapport qualité prix
Nathalie
Séjour de 1 nuit en mars 2019
Réponse de Manager le 20 mars 2019
Thank you very much for letting us know about your stay with us. We will fix the problem immediately. We will be more than happy to welcome you back whenever you are in the area.
8/10 Bien
Voyageur vérifié
Voyage avec des animaux de compagnie, Voyage en couple
24 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en janvier 2019
Réponse de Manager le 28 janv. 2019
Thank you very much for letting us know about your stay with us. It was some problem with your reservation so the attendant took long time for your check in. I am extremely sorry to know that. We will be more than happy to welcome you back whenever you are in the area.
8/10 Bien
Voyageur vérifié
17 janv. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en janvier 2019
Réponse de Manager le 19 janv. 2019
Thank you very much for your review. We will address the issue you have pointed. We will be more than happy to welcome you back whenever you are in the area.
6/10 Satisfaisant
jerome
15 janv. 2019
Les points forts : Personnel et service
Les points faibles : Propreté
jerome
Séjour de 1 nuit en janvier 2019
Réponse de Manager le 19 janv. 2019
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.
2/10 Horrible
Voyageur vérifié
9 janv. 2019
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en janvier 2019
Réponse de Manager le 13 janv. 2019
Thank you very much for letting us know about your stay with us. I am extremely sorry about all these. We will take it seriously and will address as soon as possible. I would like to ensure you this thing will not happen again and would like to request you to give us one more chance to correct all these. Thank you very much
8/10 Bien
Dan
4 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dan
Séjour de 1 nuit en janvier 2019
Réponse de Manager le 4 janv. 2019
Thank you very much for your review. I am glad to know that you liked the stay with us. We will be more than happy to welcome you back whenever you are in the area.
8/10 Bien
Voyageur vérifié
27 déc. 2018
Voyageur vérifié
Séjour de 1 nuit en décembre 2018
Réponse de Manager le 27 déc. 2018
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.
10/10 Excellent
monique
15 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
monique
Séjour de 1 nuit en décembre 2018
Réponse de Manager le 17 déc. 2018
Thank you very much for your 5/5 review. We will be more than happy to welcome you back whenever you are in the area.
8/10 Bien
Voyageur vérifié
9 déc. 2018
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en décembre 2018
Réponse de Manager le 10 déc. 2018
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.
10/10 Excellent
Danielle
5 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien qualité prix
Danielle
Séjour de 1 nuit en décembre 2018
Réponse de Manager le 10 déc. 2018
Thank you very much for your 5/5 review. I am really glad to know that you liked the room. We are still working to upgrade to hot breakfast, very soon we will offer hot breakfast. We will be more than happy to welcome you back whenever you are in the area.
10/10 Excellent
Voyageur vérifié
27 oct. 2018
Voyageur vérifié
Séjour de 1 nuit en octobre 2018
Réponse de Manager le 2 nov. 2018
Thank you very much for your 5/5 review. We will be more than happy to welcome you back whenever you are in the area.
10/10 Excellent
Francisca, Granby, Québec, Canada
26 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Francisca
Séjour de 1 nuit en octobre 2018
Réponse de Manager le 2 nov. 2018
Thank you very much for your 5/5 review. We will be more than happy to welcome you back whenever you are in the area.
4/10 Médiocre
Josée
9 oct. 2018
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Décevant
Josée
Séjour de 1 nuit en octobre 2018
Réponse de Manager le 16 oct. 2018
Thank you very much for your review. We will address the issue you have pointed.
8/10 Bien
Benedicte
23 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Benedicte
Séjour de 1 nuit en septembre 2018
Réponse de Manager le 1 oct. 2018
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.
10/10 Excellent
Octavien, Montreal. NY
13 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Octavien
Séjour de 1 nuit en août 2018
Réponse de Manager le 14 août 2018
Thank you very much for your 5/5 review.
8/10 Bien
Anne
13 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité prix
Anne
Séjour de 1 nuit en août 2018
Réponse de Manager le 14 août 2018
Thank you very much for your review. We will be more than happy to welcome you back whenever you are in the area.
8/10 Bien
Melissa
18 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Melissa
Réponse de Randhir le 19 avr. 2018
Thank you very much for your review
2/10 Horrible
Amanuel, Suffolk
23 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amanuel
Séjour de 1 nuit en avril 2024
Réponse de NJ le 24 mai 2024
Dear Amanuel,"I apologize for the inconvenience you experienced. We prioritize reports of pests and are dedicated to promptly resolving them. Kindly contact our management team directly so we can thoroughly investigate and take necessary measures. Your feedback is invaluable in upholding the standard of our service. Thank you for bringing this matter to our attention."Regards,NJ
10/10 Excellent
SASAN
Voyage en famille avec de jeunes enfants
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SASAN
Séjour de 2 nuits en mai 2024
Réponse de Naresh le 21 mai 2024
Dear Sasan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN FREDERICKSBURG NORTH.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Regards,NJ
2/10 Horrible
Lauren
19 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lauren
Séjour de 1 nuit en mai 2024
Réponse de Naresh le 20 mai 2024
Dear Lauren,We are truly sorry to hear about your experience. Your comfort and safety are our top priorities, and it's deeply concerning that this incident occurred. We take security very seriously, and I assure you that we're investigating this matter thoroughly to prevent any future occurrences. Please accept our sincere apologies, and if there's anything we can do to regain your trust, please don't hesitate to reach out to us directly.Regards,NJ
2/10 Horrible
Tamara, Barnegat
19 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tamara
Séjour de 1 nuit en mai 2024
Réponse de Naresh le 19 mai 2024
Dear Tamara,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FREDERICKSBURG NORTH and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,NJ