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Avis sur Econo Lodge Spotsylvania Town Center

2 out of 5
Econo Lodge Spotsylvania Town Center
3002 Mall Court, Fredericksburg, VA

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 115 avis sur 612." "
Note des voyageurs de 8 (Bien), d’après 158 avis sur 612." "
Note des voyageurs de 6 (Satisfaisant), d’après 163 avis sur 612." "
Note des voyageurs de 4 (Médiocre), d’après 77 avis sur 612." "
Note des voyageurs de 2 (Horrible), d’après 99 avis sur 612." "

6,6/10

Propreté

7,0/10

Personnel et service

6,0/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

8/10 Bien

daniel

Les points forts : Propreté, personnel et service, équipements
Confort des lits
Séjour de 1 nuit en janvier 2024
Réponse de GM le 10 févr. 2024
Dear Daniel, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, MikeEcono Lodge Spotsylvania Town Center

8/10 Bien

Arthur

Voyage en groupe
Les points forts : Propreté
Séjour de 1 nuit en avril 2023
Réponse de Mike le 20 avr. 2023
Dear Arthur,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for your business. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Sincerely,

6/10 Satisfaisant

Olivier

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The bed was alright but the rest of the room was a little bit dirty. When you enter the lodge it smells smoke.
Séjour de 1 nuit en août 2022
Réponse de Krish le 1 sept. 2022
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding We are renovating our hotel to ecolodge on your recent visit and will be updated completely very soon . I have shared your feedback with staff to ensure we handle these types of situations differently in the future.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Fredericksburg.Kind regards,

2/10 Horrible

Steeve

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2022

6/10 Satisfaisant

Alain

Séjour de 1 nuit en avril 2022

4/10 Médiocre

krisztina

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Pas cher et c’est représentatif
L’hôtel n’est pas très propre, les tapis sont sales. La poubelle de la chambre n’a pas été vidée avant notre arrivée, il s’y trouvait des déchets des anciens locataires.
Séjour de 1 nuit en mars 2022
Réponse de Mike le 5 mai 2022
Merci d'avoir pris le temps de répondre à notre enquête en ligne concernant votre récent séjour à l'Econo Lodge Spotsylvania Town Center. Permettez-moi de m'excuser au nom de notre hôtel pour ne pas avoir répondu à vos attentes concernant Nous rénovons notre hôtel en écolodge lors de votre récente visite et nous serons complètement mis à jour très bientôt. J'ai partagé vos commentaires avec le personnel pour nous assurer que nous traitons différemment ces types de situations à l'avenir. Encore une fois, merci pour votre temps et vos précieux commentaires. Nous l'apprécions sincèrement et espérons que vous nous donnerez une autre chance de vous offrir un service et un hébergement de qualité supérieure lors de votre prochaine visite à Fredericksburg. Bien à vous, GM

2/10 Horrible

Sylvie

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Malpropreté dans toute la chambre
Très malpropre dans la chambre ça sentait pas bon la salle de bain malpropre bain taché et pas de pression d,eau à la douche et la toilette menai toujours du bruit je ne recommanderais pas cette hôtel
Séjour de 1 nuit en janvier 2022
Réponse de Mike Bhagat le 31 janv. 2022
we are very sorry that things did not go the way you want as a manager i like to give you one tips which help you and help us ,that you let front desk know and our staff take care issue right away by giving another room and take care everything else,by the water pressure is lot higher in any faucets i am not sure why you felt that way. Thank you for your time and giving us opportunity to take care issue. Thank you again.

2/10 Horrible

Mario

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Nous etions des habitues de ce super 8, mais cette annee super decu, pas propre, la senteur de renferme etait terrible, tapis sale, a part les deux employes super gentille , rien n etait ok.. dommage car l emplacement pres des restos et de la 95 est parfait
Séjour de 1 nuit en novembre 2021
Réponse de Sam le 11 janv. 2022
Thank you for choosing Super 8 at Fredericksburg,VA. We are very sorry to hear you feel that way.

8/10 Bien

AA, Montreal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Proximité de tous les services , restaurants essence et acces a l autoroute,
Séjour de 1 nuit en novembre 2019
Réponse de Mike Bhagat le 5 déc. 2019
Thank you.

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service et équipements
Lit très confortable !!!***************************
Séjour de 1 nuit en avril 2019

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2019

6/10 Satisfaisant

sylviw, st jerome

La chambre en elle même est bien. Nous avions demandé un réveil qu Ils n'ont oublié. En ce qui concerne le déjeuner c'était médiocre. Il y a avait du pain brun beurre, confiture. La machine a gaufre était même pas branché quelqu'un avait de la pâte dedans. Personne ne s'en est occupé même après avoir avisé. Je ne retournerai pas
Séjour de 1 nuit en mars 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Magalie

Les points forts : Propreté et infrastructures et conditions de l’hébergement

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement

4/10 Médiocre

Daniel, lanaudiere

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
mauvais hôtel
Chambre sentait la cigarette beaucoup de poussières bain sale air climatisé éteint à notre arriver il fesait très chaud frigidere pas brancher pour mettre nos jus et boissons et honnêtement payer 10$ parce que j'arrive à 6hrs au lieux de avant 3 hrs c'est du vol jamais plus je n'irai ds un de ces hôtels je ne les recommencerai à personne non plus!

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
degeulasse!!
vraiment mal propre .. demande une chambre non fumeur et on me donne une chambre non fumeur avec une odeur impregeigner de cigarette de la veille avec un cendrier sur le bureau. plusieurs taches blanche sur le tapis sur la chaise . poussiere sur les rideaux, serviette tacher brun et jaune, décoration année 50 avec poussiere année 50. la douche fait autant de bruit qun train a 30 pied.. epouvantable mais pour 50$ cest bien trop cher

6/10 Satisfaisant

Voyageur vérifié

8/10 Bien

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

2/10 Horrible

Riley

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Disgusting sheets with stains on them and what looked like puke stains on the side of the bed, bath tub was also stained in a darkish color with soot. Smelled terribly in our room and common areas. Domestic arguments outside the rooms as well. We booked it because it was cheap and were only staying a short time. We ended up staying a total of 1 hour in the room before checking out and getting new hotel down the street. $40 more a night at the new hotel it felt like we had the Four Seasons. This place should be condemned.
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Bruce

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Close to Major highway, everything you need in nearby area such as gas, food, restaurants, shopping market, warehouse store and etc
Séjour de 1 nuit en mars 2024

10/10 Excellent

Adrian

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a good experience staying here.
Séjour de 1 nuit en février 2024
Réponse de GM le 21 févr. 2024
Dear Adrian,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Moreshwar BhagatEcono Lodge Spotsylvania Town Center

10/10 Excellent

Kenneth

Séjour de 1 nuit en février 2024

10/10 Excellent

Tarrisa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable beds
Séjour de 1 nuit en février 2024
Réponse de GM le 10 févr. 2024
Dear Tarrisa, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, MikeEcono Lodge Spotsylvania Town Center

8/10 Bien

Tarrisa

Séjour de 1 nuit en février 2024

10/10 Excellent

Tarrisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de GM le 10 févr. 2024
Dear Tarrisa, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, MikeEcono Lodge Spotsylvania Town Center

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de GM le 10 févr. 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, MikeEcono Lodge Spotsylvania Town Center

8/10 Bien

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Key never worked, well eventually it did after 15 swipes,had this problem when i arrived, the door lock needs a new battery or something. Daniel 206
Séjour de 1 nuit en décembre 2023
Réponse de Sally le 31 déc. 2023
Dear Daniel, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with manager for better handling of these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Front DeskEcono Lodge Spotsylvania Town Center

2/10 Horrible

shelly

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
First the staff had about 20 bottles of cleaning bottles in hall bocking entrance. 2nd sheets were either dirty or stained, staff did help me put new sheets on bed. 3rd shady characters entering and exiting building. 4th powerful Marijuana smell in hall. 5th lady screaming in the middle of night. 6th went outside to get something from car and a young lady high as a kite talking to herself. 7th bed was awful. 8th worse of all the chemical smell in room gave me a migraine. Got there late at night unable to make other plans, checked out at 0600 as fast as possible.
Séjour de 2 nuits en décembre 2023
Réponse de GM-Econolodge le 25 déc. 2023
Dear Shelly,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. As it was end of the day we were stocking our cleaning bottles, we are sorry that it caused inconvinience. We have smoking rooms on top floor, so may be due to that you felt smoke smell, we applologize. We cannot Judge people by their appearance, if there is something wrong then definetely we take care.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 Horrible

Crystal

Séjour de 2 nuits en décembre 2023
Réponse de GM le 12 déc. 2023
Dear Crystal,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Econolodge Spotsylvania Town CentreMike

10/10 Excellent

Peter

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Best roadside motel
For a roadside, travelers’ motel, this may be the cleanest one I’ve ever stayed in. It was safe, quiet, clean, and the beds were very comfortable.
Séjour de 1 nuit en décembre 2023
Réponse de GM-Econolodge le 25 déc. 2023
Dear Peter,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.Thank you for the positive feedback.We hope to see you again soon.

4/10 Médiocre

Nick

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Fast check-in
Séjour de 1 nuit en novembre 2023
Réponse de GM-Econolodge le 25 déc. 2023
Dear Nick,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.Thank you fot the Positive response.We hope to see you again soon.

8/10 Bien

Joshua

Voyage en famille
Les points forts : Personnel et service
No vending
Séjour de 1 nuit en novembre 2023
Réponse de GM-Econolodge le 25 déc. 2023
Dear Joshua,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We have Vending at the Front desk, if you would have checked with our Front desk, they would have helped you with that. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 Horrible

Tiffany

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the most dirtiest place to stay. To start off the place just smells gross. The ac window u it have so much build up and dust that’s been built up for years. The toilet seat was the most absurd thing I’ve seen. It was never cleaned in at least the last 4 months. The shower head was broken and shot water all over the place and they knew that. I say that because the crappy floor molding was detoriated from the water and had mold behind it. The fridge cubby was nasty it looked like someone shaved there head and tossed the clippings there it’s very dirty. Also our toilet flooded and they gave me a mop with a towel not a mop head attached.
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Virginia L.

Séjour de 1 nuit en octobre 2023
Réponse de GM le 8 janv. 2024
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.MikeEcono Lodge Spotsylvania Town Center

4/10 Médiocre

William

Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Christopher

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An older hotel. Rooms nor bathrooms are not real clean. Mattress should have ben replaced years ago. The area around the property just doesn't look well maintained. They also don't understand their reservation or hotel system very well I couldn't get a printed receipt nor did they ever email me one as promised.
Séjour de 1 nuit en octobre 2023
Réponse de KT le 16 oct. 2023
We are sorry for this inconvenience , you have reserved through expedia and payed expedia so you will get receipt to your email from Expedia .Thank you for your bussiness .

10/10 Excellent

Raymond

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent service
Séjour de 1 nuit en octobre 2023
Réponse de KT le 16 oct. 2023
Thank you Mr Raymond.

8/10 Bien

Evangeline, Wilmington

Séjour de 1 nuit en octobre 2023
Réponse de Mike Bhagat le 12 oct. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for your business. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Sincerely,

10/10 Excellent

Raymond

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Raymond

Séjour de 1 nuit en septembre 2023
Réponse de Mike Bhagat le 12 oct. 2023
Dear Raymond,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for your business. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Sincerely,

10/10 Excellent

Raymond

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The management team is very friendly to all their guest. 10/10 recommend. ***I’m posting this review after an accidental submission while phone was in my pocket***
Séjour de 1 nuit en septembre 2023
Réponse de GM le 8 oct. 2023
Dear Raymond,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Centre.We really Appreciate for the Valuable Feedback. Thank you for being our Regular Guest.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Econo Lodge Spotsylvania Town Center5407868881

4/10 Médiocre

Kenneth

Séjour de 1 nuit en septembre 2023

2/10 Horrible

Monica

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
bedsheets had cigarette burns, so did the mattress cover, the whole building smell like pot, your room is through the building not outside, so you smell it very strong in building. Rooms are entered through that the microwave was dirty smelt like someone just warmed a barbecued sandwich. The AC was busted,
Séjour de 1 nuit en septembre 2023
Réponse de Mike Bhagat le 3 oct. 2023
Dear Monica,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 Excellent

Ashley

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Mike Bhagat le 3 oct. 2023
Dear Ashley,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for your business. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Sincerely,

10/10 Excellent

Nasser, Vienna

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wow. What can I say!? This Hotel is the best hotel in all of Virginia. The staff was amazing, mainly the nice lady who worked at the front desk. I do not remember her name, but she was truly a joy for the entire week that I stayed there during my travels to Fredericksburg, VA. I did not have any plans to come back to Fredericksburg in the near future, but now I do after staying at the Econo Lodge Spotsylvania Town Center Hotel. The unlimited coffee and tea was great and the location alone (close to the nice Mall/Town Center and Downtown Fredericksburg and Spotsylvania) was super convenient. I will definitely be staying here again if they even have any vacancies, as both short and long time hotel visitors/residents were also very friendly and personable. Everyone here was super nice and the cleaning staff was very friendly as well. This Hotel, albeit the surrounding area might look a little run down, was super clean and very very accomdating. I look forward to staying here again and checking out the rest of Fredericksburg/Spotsylvanvia. Thank you.
Séjour de 3 nuits en septembre 2023
Réponse de GM le 11 sept. 2023
Dear Nassar,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.Your feedback about your recent stay at our prperty and positive feedback is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Mr. Mike BhagatEcono Lodge Spotsylvania Town Center.

4/10 Médiocre

Diana

Voyage en groupe
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Stains on the bed cover, hair on the pillow, bathroom floor was dirty, chair in room was stained.
Séjour de 1 nuit en août 2023
Réponse de Mike Bhagat le 27 août 2023
Dear Diana,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. You could have reach out to our Front Desk regarding this. We might give you a different room with upgrade. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

4/10 Médiocre

Rebecca

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Very disappointed
First I was asked to leave a $50 deposit after they didn’t have my room that I reserved. Room supposed to be non smoking but reeked of cigarettes. Then on top of that the air conditioning button to make it cooler was broken so the room was warm all night very uncomfortable.
Séjour de 1 nuit en août 2023
Réponse de Mike Bhagat le 3 oct. 2023
Dear Rebecca,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 Excellent

Renee

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The gentleman was very helpful. He fixed my tv for me.
Séjour de 1 nuit en août 2023
Réponse de Sumanth le 12 août 2023
Dear Renee,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Front Desk

6/10 Satisfaisant

Kayla

Séjour de 1 nuit en août 2023
Réponse de Mike Bhagat le 27 août 2023
Dear Kayla,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,