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Avis sur Hampton Inn Ft. Wayne-Southwest

2.5 out of 5
Hampton Inn Ft. Wayne-Southwest
8219 W Jefferson Blvd, Fort Wayne, IN

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 553 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 320 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 70 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 34 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 25 avis sur 1002." "

9,0/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Yannick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Lyle

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Mohamed

Voyage en famille, Voyage en couple
Les points forts : Propreté et personnel et service
A little outdated property but the breakfast was really good
Séjour de 1 nuit en mai 2024

8/10 Bien

Michelle

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was welcoming and friendly room was clean.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 14 mai 2024
Thank you for your kind remarks regarding your stay with us. We look forward to hosting you again.

10/10 Excellent

Darlene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good service. Nice rooms and very clean
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 14 mai 2024
We are delighted to hear that our team was able to deliver both on service and exceptional cleanliness.

6/10 Satisfaisant

David

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
The entire hotel needs updated, especially for the price being charged.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 14 mai 2024
Our team greatly appreciates all of our guests' feedback and we will pass your comments on to our corporate leadership team. We do hope that the overall stay was friendly, clean, and in working order. If there is anything we can do for you, please reach out directly to the hotel. Thank you again for your feedback as we use it to continually improve.

10/10 Excellent

Jonathan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My wife and I enjoyed are stay!
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 14 mai 2024
We are delighted to know that you and your wife enjoyed your stay with us. Our team is always thrilled to hear positive comments from our guests.

10/10 Excellent

Katherine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, modern setting and comfortable beds. I wish they had lighter blankets for the bed.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 14 mai 2024
Thank you for the feedback regarding the blankets. We do offer a lighter blanket in all of the closets for our guests if there is a need for a lighter blanket or additional blankets. Looking forward to hosting you again when you are in the area.

8/10 Bien

Glenn

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 14 mai 2024
Thank you for taking time to rate your experience with us. The team is thrilled to see that we were able to provide you with a great stay!

10/10 Excellent

Shirley

Hamptons are always clean and comfortable
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 14 mai 2024
Thank you for your kind words regarding your stay with us. As a Brand, we strive to provide an overall experience that provides friendly service and a clean, functional space for our guests. Delighted to see that we hit the mark during your time here.

8/10 Bien

Kent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 14 mai 2024
Our team is thrilled to know that you enjoyed your overall stay with us at the Hampton Inn Southwest. Looking forward to seeing you again.

10/10 Excellent

Amelia

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good stay!
Réponse de General Manager le 18 avr. 2024
Our team works hard to deliver an excellent experience for our guests. And it seems that we achieved that during your stay. Looking forward to having you back.

2/10 Horrible

Ken

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Didnt have the room we reserved
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 24 mars 2024
Thank you for letting us know about your stay here. We apologize for the inconvenience of the room type not being available. The team strives to provide the best possible experience for our guests and I do hope that outside of the room type your stay was comfortable. I look forward to the opportunity to serve you again in the future. If there is anything we can do further, please reach out to us directly.

8/10 Bien

Robert

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel for our family but there is no pool which was advertised and one of the reasons we picked this hotel which was disappointing.
Séjour de 2 nuits en février 2024
Réponse de General Manager le 4 mars 2024
Thank you for sharing your experience with us. Our team strives to provide an excellent experience for our customers, but seems we missed the mark during your time. Our hotel does have a pool that is open to all of our registered guests. Please reach out if you have any questions. Thank you

10/10 Excellent

Tracy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice room; great breakfast; all the staff was friendly. Plus, received a discount through Expedia. Will definitely stay here again! 5-stars!
Séjour de 2 nuits en février 2024
Réponse de General Manager le 4 mars 2024
Thank you for taking the time to let us know about your experience with us. We look forward to seeing you again!

6/10 Satisfaisant

Jennifer

Voyage en famille
Les points forts : Personnel et service
Staff was friendly and helpful. Property is in need of updates and minor repairs. Needs were not quite up to normal Hampton Inn comfort. Probably in need of replacement.
Séjour de 2 nuits en février 2024
Réponse de General Manager le 5 mars 2024
Thank you for your kind words regarding your experience with our team. They work hard to provide a memorable experience for our guests and your feedback will be shared. We, also, appreciate your feedback about the rest of your stay and will share this as well with the appropriate team.

10/10 Excellent

Tiffany

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast was excellent and the stay was quiet and nice
Séjour de 1 nuit en février 2024
Réponse de General Manager le 5 mars 2024
We are delighted to hear that you enjoyed your stay with us and look forward to hosting you again!

10/10 Excellent

Marcus

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Helped in a pinch
I entered the date wrong on the app and the hotel staff was friendly and quick to resolve my mistake I would stay here again
Séjour de 1 nuit en février 2024
Réponse de General Manager le 5 mars 2024
I am delighted to hear that our team was able to take care of your reservation needs! We look forward to having you back with us when you are in the area again.

10/10 Excellent

Justin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 5 mars 2024
Thank you for taking a moment to let us know that you had a great experience with us! Our team looks forward to having you back with us!!

10/10 Excellent

James W.

Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 5 mars 2024
Thank you for your positive feedback about your stay with us at the Hampton Inn Southwest.

8/10 Bien

Mihnea

Voyage en famille
Les points forts : Propreté et personnel et service
This property has excellent staff and good breakfast. They need to update the room doors and keycards.
Séjour de 3 nuits en décembre 2023

10/10 Excellent

CHRISTOPHER

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

4/10 Médiocre

Consuela

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 10 déc. 2023
Thank you for letting us know about your stay with us. We welcome the opportunity to speak with you about how we could have made your stay better. Please reach out to us.

8/10 Bien

Darnell

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Noisy, traffic from highway. Cold air flowing in around window unit. Bed comfortable and room clean.
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 21 nov. 2023
Thank you for your feedback on your recent stay with us. We appreciate all of our guest's comments and will share them with our team to continue to improve.

10/10 Excellent

Patricia

Voyage en couple
It was good for a one night stay
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 21 nov. 2023
Thank you for your positive review of the hotel. We are thrilled to hear that your had an excellent stay and looking forward to having you stay with us in the future.

10/10 Excellent

Amy

Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 21 nov. 2023
Our team is delighted to see that you had an excellent experience with us at the Hampton Inn Southwest. We look forward to having you back again.

10/10 Excellent

Jody

Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 10 déc. 2023
We are delighted to see that you enjoyed your stay with us at the Hampton Inn Southwest.

6/10 Satisfaisant

Matthew

Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 21 nov. 2023
Thank you for letting us know about your stay here. We will the opportunity to talk further about how we could have made your stay a 10 out of 10. Please reach out to us.

10/10 Excellent

Lindsay

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was amazing and accommodating, will def visit again
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 21 nov. 2023
Your positive feedback has been shared with our team. We are excited to know that you had a great time here and look forward to having you back with us.

10/10 Excellent

Marven

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The person at the front desk when I arrived was awesome. I was happy with my stay and at 11 at night a friendly person to greet me was welcome. I left at 6 the next morning and she was just as cheerful. Give that woman a raise for doing her job better than most.
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 21 nov. 2023
I am thrilled that our team was able to make a great experience for you. Your comments will be shared with them.

10/10 Excellent

Paulette

Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 27 nov. 2023
Thank you for letting us know how much you enjoyed your stay with us at the Hampton Inn Southwest.

10/10 Excellent

Rachel

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet and safe area. Rotating continental breakfast choices. Smells nice in the foyer and elevator. Clean and well maintained.
Séjour de 3 nuits en octobre 2023
Réponse de General Manager le 21 nov. 2023
Thank you for your positive feedback regarding your stay with us at the Hampton Inn Southwest. We look forward to having you back with us in the future.

10/10 Excellent

Dayton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 21 nov. 2023
Thank you for choosing the Hampton Inn Southwest and we are delighted to know that you enjoyed your stay.

8/10 Bien

Steven

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 21 nov. 2023
Thank you for letting us know that you enjoyed your overall stay with us. Let us know how we could have made your stay a 10 out of 10.

8/10 Bien

Vincent

Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 21 nov. 2023
Thank you for letting us know that you enjoyed your overall stay with us at the Hampton Inn Southwest.

8/10 Bien

Elijah

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
The rooms are alright, but the bathrooms could use significant upgrades. No exhaust fans means paint peeling from ceilings and the tub has glazing chips in several areas.
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 21 nov. 2023
We greatly appreciate your feedback regarding your time here with us. Your comments have been shared with our team to continually improve our guest experience. Thank you again and we look forward to having you stay with us again.

10/10 Excellent

John

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de General manager le 21 nov. 2023
Thank you for letting us know that our team delivered a 5 out of 5 experience for you during your stay.

10/10 Excellent

Brady

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Some kind of maintenance issue. We were upgraded at no cost. Ended up with a suite, sweet
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 21 nov. 2023
I am delighted to hear that my team was able to correct the situation quickly and provide a great stay for you. Your comments will be shared with the team. Looking forward to having you stay with us again.

10/10 Excellent

Douglass

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Short weekend stay for a soccer tournament; the facility was quiet and in good condition
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 21 nov. 2023
Thank you for your positive comments regarding your stay with us. We are delighted to know you had a great experience.

10/10 Excellent

timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Check in was fast, lot of parking, clean hotel
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 21 nov. 2023
Thank you for your kind remarks concerning your stay with us at the Hampton Inn Southwest.

10/10 Excellent

Zirel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 9 oct. 2023
Thank you for letting us that you enjoyed your time here with us at the Hampton Inn Southwest.

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
10/10
We spent one night here too see a concert.Excellent location with restaurants shops located in the area. Staff was excellent.
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 4 oct. 2023
Thank you for your kind remarks concerning you time here with us. We are delighted to know that our team was able to provide a memorable experience.

8/10 Bien

Donald

Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 4 oct. 2023
Thank you for taking the time to let us know about your time here. Our team strives to provide an outstanding experience and we are glad to see that you had an overall enjoyable stay.

8/10 Bien

Devin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Adequate for a one-night stay before an early morning flight out of Fort Wayne. Pretty convenient to the airport but not much to do in the area otherwise.
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 4 oct. 2023
We appreciate you taking the time to let us know about your recent stay with us. Your comments will be shared with our team. Looking forward to having you stay with us in the future.

4/10 Médiocre

Tim

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de General Manager le 4 oct. 2023
Thank you for taking a moment to rate your stay. We welcome the opportunity to speak with you further on how we could improve to deliver a 5 out of 5 score for you. Please contact the hotel directly.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 4 oct. 2023
Thank you for letting us know that you enjoyed your overall experience with us at the Hampton Inn Southwest.

10/10 Excellent

Guillermo

Voyage en groupe, Voyage d’affaires
Everything great!!!
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 4 oct. 2023
We are delighted to hear that you were thrilled with your experience here at the Hampton Inn Southwest. Our team looks forward to having you stay with us again in the future.

10/10 Excellent

Keith, BLUFFTON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very helpful personnel. Enjoyed their smiles, kind responses. inviting property and will/would stay again. Only suggestion: Remove exercise/weight room and install washers & dryers.😊 Thanks for a very good stay. K. &. L Apple
Séjour de 4 nuits en septembre 2023
Réponse de General Manager le 4 oct. 2023
Thank you for your wonderful comments and suggestions. We will definitely share these all with our team. We look forward to having you back with us.

10/10 Excellent

Mark

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 4 oct. 2023
We are delighted to know that our team was able to deliver expectational service for you during your time here at the Hampton Inn Southwest.

10/10 Excellent

Lon

Séjour de 1 nuit en août 2023
Réponse de General Manager le 4 oct. 2023
Thank you for taking the time to let us know how much you enjoyed your time here with us.