Plage, chaises longues, parasols, serviettes de plage
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Avis sur The Westin Fort Lauderdale Beach Resort

4 out of 5
The Westin Fort Lauderdale Beach Resort
321 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 551 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 207 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 125 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 68 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 52 avis sur 1003." "

8,6/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Maxime

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good!
Séjour de 5 nuits en mai 2024
Réponse de Guest services. le 20 mai 2024
Thank you very much for your feedback and excellent rating.

8/10 Bien

Marie-Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super!
Séjour de 3 nuits en avril 2024
Réponse de Guest services. le 6 avr. 2024
Thank you so much for your good score!!! We are here for you!!!

2/10 Horrible

Sophie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Guest services. le 6 mars 2024
We are so sorry that you feel this way. We wish you the best in your future travels!!!

10/10 Excellent

Marie-Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Juste parfait .!
Séjour de 3 nuits en février 2024
Réponse de Guest services. le 3 mars 2024
Thank you for your excellent rating.

10/10 Excellent

Jean Roch

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de Guest services. le 5 juil. 2023
Thank you for your excellent score!!!

10/10 Excellent

Celine

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel très bien situé pour visiter la Floride Très belle plage avec se ruin privée pour l’hôtel
Séjour de 4 nuits en août 2022
Réponse de Hannah E. le 27 août 2022
Thank you for sharing your positive feedback. We are pleased to hear you enjoyed our resort.

10/10 Excellent

Diane

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Propeter des lieux
Séjour de 4 nuits en août 2022
Réponse de Princess M. le 10 oct. 2022
Dear Diane,Thank you for taking a moment to share your experience. Your feedback means a great deal to us. We hope to see you again!

10/10 Excellent

Ariane

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2022

10/10 Excellent

Danielle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
From the staff, the views, and the location, it couldn’t have been better. Would recommend for your stay in Ft. Lauderdale!
Séjour de 5 nuits en mai 2024

10/10 Excellent

Sedat

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It is safe,clean and convenient. The toilet doors were built wrong.They are open to the rooms.An archecterical mistake.All the bad smells directly goes to the rooms since the toilets don’t have a real doors.
Séjour de 5 nuits en mai 2024

6/10 Satisfaisant

Traci

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

10/10 Excellent

Emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Princess M. le 28 mai 2024
Dear Emily,We truly appreciate you taking the time to share your positive experience with us! It was a pleasure to welcome you as our guest, and we’re elated that you enjoyed your stay! We look forward to welcoming you back soon.

10/10 Excellent

Sohil

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean rooms. Professional staff. Easy beach access. Good food options in and around. Convenient car rental option within building.
Séjour de 6 nuits en mai 2024
Réponse de Princess M. le 28 mai 2024
Dear Sohil,We truly appreciate you taking the time to share your positive experience with us! It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon

8/10 Bien

Amarily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Edward

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a great location! Our ocean front room was updated, modern and very clean.
Séjour de 3 nuits en mai 2024
Réponse de Princess M. le 28 mai 2024
Dear Edward,Thank you for your feedback! We are delighted to have welcomed you as our guest and we are thrilled that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Princess M. le 28 mai 2024
Dear Brian,Thank you for taking a moment to share your experience. Your feedback means a great deal to us. We hope to see you again!

10/10 Excellent

Shanise

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was Very attentive, property was clean
Séjour de 3 nuits en mai 2024
Réponse de Princess M. le 28 mai 2024
Dear Shanise,We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We look forward to welcoming you back to The Westin Fort Lauderdale soon!

10/10 Excellent

Andrea

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay for my mom’s birthday! Great location, fun rooftop pool. Great restaurant at Lona’s and at the pool
Séjour de 4 nuits en mai 2024
Réponse de Princess M. le 28 mai 2024
Dear Andrea,We truly appreciate you taking the time to share your positive experience with us! It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

6/10 Satisfaisant

Roseann

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
hotel and staff were lovely, the pool is small and very crowded so we didn’t go. the room service menu was a joke, not a thing we would eat ie. regular hotel food. We wouldn’t stay here again, the vibe wasn’t for us. Parking wasnt great, $55 tax for every night even as a hotel guest, then it takes forever to get your vehicle, like 25 minutes! it doesn’t help that they bring up cars and they’re parked waiting for guests so no one else can leave. if you’re young and like to party, like crowds, this is for you.
Séjour de 2 nuits en mai 2024
Réponse de Jaime D. le 28 mai 2024
Dear Roseann,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback and can assure you that we'll be addressing your concerns with the appropriate team members. We hope to have the chance to welcome you back in the future.

8/10 Bien

Gregory, Surrey

Séjour de 3 nuits en mai 2024
Réponse de Jaime D. le 28 mai 2024
Dear Gregory,Thank you for taking a moment to share your experience. Your feedback means a great deal to us. We hope to see you again!

2/10 Horrible

Diane

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
How is this property a 4 star hotel? I had to change room twice, first room had an AC leak, second room toilet broken and weird electronic noise coming from the window. The windows are dirty, the bedding is poor quality, the music is so loud by the pool you can’t hear yourself think, if you get something delivered to the hotel they can’t bring it up to your room you have to come down to the lobby to get it (again, this is supposedly a 4-star hotel…).
Séjour de 1 nuit en mai 2024

10/10 Excellent

kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en mai 2024
Réponse de Princess M. le 28 mai 2024
Dear Kevin,Thank you for your feedback! We are delighted to have welcomed you as our guest and we are thrilled that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Second time here and just as good as the first time. Friendly staff especially the Italian lady Tanya? at reception who answered a few questions that we had and was very pleasant and knowledgeable. Francisco also needs good mention as well as my fellow British countryman bell porter. Would stay again !!!!
Séjour de 4 nuits en mai 2024
Réponse de Princess M. le 28 mai 2024
Dear James,Thank you so much for your 5-star rating! It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We're delighted to note that you had a pleasant encounter with our staff; I cannot wait to share your kind words. We look forward to welcoming you back to our hotel soon!

10/10 Excellent

stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very pleased with our stay. Sad it was only for one night but would definitely book with the Westin again!
Séjour de 1 nuit en mai 2024
Réponse de Princess M le 22 mai 2024
Dear Stephanie,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

8/10 Bien

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Princess M. le 22 mai 2024
Dear Ronald,Thank you for your feedback! We are delighted to have welcomed you as our guest and we are thrilled that you enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love this property because it’s a little off the main part of the strip but still surrounded by amazing restaurants at hotels near by. Main part of the strip is walkable and easy to get to within minutes. Love this property. Poll was clean, hotel was clean, Michelle and Emy were great bartenders pool side!
Séjour de 4 nuits en mai 2024
Réponse de Jaime D. le 19 mai 2024
Dear Christopher,Thank you so much for your 5-star rating! Michelle and Emy will be so happy to hear your comments; I cannot wait to share your kind words. Thank you again for the wonderful feedback! We hope to see you again!

10/10 Excellent

Stephen Norman

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Food was fantastic at Resort .Staff was great
Séjour de 4 nuits en mai 2024
Réponse de Princess M le 19 mai 2024
Dear Stephen,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

2/10 Horrible

Amberlyn

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guest services. le 19 mai 2024
We are so sorry that you feel this way. We wish you well in your future travels.

6/10 Satisfaisant

Christa

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
One thing I must say about this hotel is that I prepaid $850 for 2 nights, not including the resort fee or PARKING. Our party had 2 cars and were charged $110 a night for parking BOTH nights, even though one of the cars only stayed at the hotel 1 night. After the resort fees, taxes and $220 for parking, I was billed an additional $300 ! BUYER BEWARE
Séjour de 2 nuits en mai 2024
Réponse de Jaime D. le 19 mai 2024
Dear Christa,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We never want our guests to feel misled and we have shared your concerns with the appropriate department leaders for further review on the back end. We hope to have the opportunity to serve you again should your travels bring you back to the area.

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to beach
Séjour de 2 nuits en mai 2024
Réponse de Guest services. le 17 mai 2024
Thank you for your excellent rating.

6/10 Satisfaisant

Jacqueline

Voyage en couple
Melva at the front desk was awesome
Séjour de 3 nuits en mai 2024
Réponse de Guest services. le 17 mai 2024
Thank you for your feedback.

10/10 Excellent

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Westin Hotels never disappoint! We had a room with a great view and it is conveniently located to several fantastic restaurants. All walkable! Rooms and property are clean, staff was friendly, helpful and able to answer any and all questions we had. Had a great time! It is our new, go-to hotel when we go back to Fort Lauderdale.
Séjour de 1 nuit en mai 2024
Réponse de Guest services. le 14 mai 2024
Thank you so much for your excellent review and rating. We are here for you.

10/10 Excellent

Niheem

Séjour de 2 nuits en mai 2024
Réponse de Guest services. le 20 mai 2024
Thank you very much for your excellent rating.

8/10 Bien

Dakota

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guest services. le 18 mai 2024
Thank you very much for your rating. We are here for you.

4/10 Médiocre

Ruth, Fort Myers

Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Cost me $271 for room, $42 resort fee, $55 parking fee, and taxes for ONE night! The staff was great. The hotel needs to be cleaner, especially the vents! My allergies went haywire and there was thick dust in and around the vents. Room was not as clean as it could have been. Sadly it was kind of expected due to area etc…. Restaurant was hot shoulda have at least had air conditioning for inside. The walk from one building to the other was hot and lengthy and most signs were not very helpful and some wording was missing. I didn’t even consider the pool which was small, packed, and water looked dirty! Limited beach chairs and my friend was scammed. Were supposed to be included in price of resort fee but she was charged for the beach umbrellas. The beach workers scammed her so be aware!
Séjour de 1 nuit en mai 2024
Réponse de Jaime D. le 13 mai 2024
Dear Ruth,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We never want our guests to feel misled, our Resort fee does not cover the beach umbrella. I have shared your room concern with the appropriate department leaders for further review on the back end.We hope to have the opportunity to serve you again should your travels bring you back to the area.

10/10 Excellent

MINDY

The Westin is a perfect resort for a beautiful weekend get away!
Séjour de 1 nuit en mai 2024
Réponse de Princess M le 12 mai 2024
Dear Mindy,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Raechel, Seattle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved everything about our stay here! The staff was incredible, we loved the room, the access to the beach and the amenities. The on site food was delicious as well! Will definitely be back.
Séjour de 2 nuits en mai 2024
Réponse de Guest services. le 9 mai 2024
Thank you for your excellent review and rating. We are here for you!!!

8/10 Bien

Scot

Les points forts : Personnel et service
Convenient location
Séjour de 1 nuit en mai 2024
Réponse de Jaime D. le 8 mai 2024
Dear Scot,Thank you for taking a moment to share your experience. Your rating means a great deal to us. We hope to see you again!

10/10 Excellent

Kenneth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My wife and I went here for our honeymoon, and it was perfect! The staff is friendly and accommodating, the hotel provides beach chairs to the guests (which they carry for you to your destination), the room was clean, and the area was safe. On our first day, we were asked to switch our room because of maintenance, and we were upgraded to a much larger room for free!
Séjour de 4 nuits en mars 2024
Réponse de Property Management le 6 mai 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

4/10 Médiocre

Deborah

Séjour de 3 nuits en avril 2024
Réponse de Jaime D. le 28 mai 2024
Dear Deborah,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We hope to have the opportunity to serve you again should your travels bring you back to the area.

10/10 Excellent

Lee

Séjour de 2 nuits en avril 2024
Réponse de Jaime D. le 22 mai 2024
Dear Lee,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

8/10 Bien

RICHARD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Guest services. le 4 mai 2024
Thank you for your good rating.

2/10 Horrible

Jennifer

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terrible experience
Séjour de 3 nuits en mars 2024
Réponse de Jaime D. le 29 avr. 2024
Dear Jennifer,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We hope to have the opportunity to serve you again should your travels bring you back to the area.

10/10 Excellent

Kelli

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We ate lunch at tintas and brunch the next day and it was awesome!! Our room had a great view of the beach and Intercoastal waterway The staff was accommodating We had a great visit We will return
Séjour de 1 nuit en avril 2024
Réponse de Princess M. le 29 avr. 2024
Dear Kelli,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Princess M. le 29 avr. 2024
Dear Jessica,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Excellent

LEXUS GERA, Fayetteville

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I think for the price you pay to stay at the The Westin, Valet parking is way overpriced.
Séjour de 3 nuits en avril 2024
Réponse de Jaime D. le 28 avr. 2024
Dear Lexus,We truly appreciate you taking the time to share your experience with us! Our fees are in line with similar properties in the area, and we feel that we offer good value given our central location and extensive facilities. We hope to see you again!

10/10 Excellent

Ed

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I could not have been happier with the staff, and the accommodations. Stephan, Attila, Shanique, Josie, Nadiyah, Robin, Francisco and Enrique, everyone was so pleasant and professional. Made me feel truly welcome, and I cannot wait to come back.
Séjour de 3 nuits en avril 2024
Réponse de Princess M. le 28 avr. 2024
Dear Ed,Thank you for taking the time to share your experience about your recent stay at our hotel. We really appreciate all of your feedback. We're delighted to note that you had a pleasant encounter with our staff. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments! We cannot wait to share your kind words with the team. We look forward to welcoming you back to our hotel soon!

2/10 Horrible

Ashley

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Équipements
the ac broke so couldn't sleep, was too hot
Séjour de 1 nuit en avril 2024
Réponse de Guest services. le 26 avr. 2024
Thank you for your feedback. I will share it with our leadership team.

4/10 Médiocre

Patrick, brooklyn

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
They never cleaned my room or gave me fresh towels even after requesting it twice
Séjour de 2 nuits en avril 2024
Réponse de Jaime D. le 24 avr. 2024
Dear Patrick,Thank you for taking a moment to share your experience. It is disappointing to see that we did not exceed your expectations. I have also communicated your concerns to our housekeeping leaders to make sure this were isolated incidents and corrected moving forward. We hope to have the chance to welcome you back in the future!

10/10 Excellent

Vito

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice people, and great location
Séjour de 4 nuits en avril 2024
Réponse de Princess M le 24 avr. 2024
Dear Vito,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!