Avis
9,2
Merveilleux
9,4/10
Propreté
9,6/10
Personnel et service
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
3 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Hotel Regency Florence le 7 août 2023
Dear Cécile, Allow me to sincerely thank you for leaving this positive feedback after your stay with us. We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them, they will be more than glad to know. We are all looking forward to welcoming you for your next trip to Florence. Kindest Regards, Claudia Gallo
8/10 Bien
david
22 août 2022
david
Séjour de 1 nuit en août 2022
Réponse de Hotel Regency Florence le 23 août 2022
Dear Mr. Andreani,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet your Guests' expectations. We are all looking forward to welcoming you again for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager
8/10 Bien
Voyageur vérifié
21 sept. 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 5 nuits en septembre 2019
Réponse de Claudia Gallo General Manager le 4 nov. 2019
Dear Guest,
Thanks so much for leaving a review after your stay with us.
We are looking forward to welcoming you in the near future.
Kindest regards
8/10 Bien
chun
10 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
chun
Séjour de 2 nuits en avril 2019
10/10 Excellent
Bilgi, Paris
9 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bilgi
Séjour de 3 nuits en novembre 2018
10/10 Excellent
Voyageur vérifié
6 nov. 2018
Voyageur vérifié
Séjour de 3 nuits en octobre 2018
10/10 Excellent
Serge, Genève
4 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un magnifique hôtel très accueillant
Serge
Séjour de 2 nuits en juillet 2018
10/10 Excellent
Voyageur vérifié
26 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très accueillant
Voyageur vérifié
Séjour de 2 nuits en juillet 2018
8/10 Bien
Voyageur vérifié
14 mai 2018
Les points forts : Propreté, personnel et service, confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en mai 2018
10/10 Excellent
Giorgio
12 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Giorgio
6/10 Satisfaisant
Voyageur vérifié
4 déc. 2017
Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Pas professionnel à l acceuille !
Voyageur vérifié
Séjour de 1 nuit en novembre 2017
Cher Client,
je suis très desolée de lire l'opinion de votre sejour chez l'Hotel Regency.
C'est toujours notre interet de donner a nos clients le mieux pour ajouter quelque chose un plus pour creer jours inoubliable.
L'Hotel Regency, un Hotel de 5 étoile, est composée d'un Team que travaille et fait toujours attention a les besois du monde.
Mais je l'informerais toutfois pour ne cesse jamais de corriger et d'améliorer.
Dans l'espérance l'accueillir dans le futur.
Cordialement
Claudia Gallo
Hotel Manager
Hotel Regency
10/10 Excellent
Dmitry, Moscow
3 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay in a quiet place close to everythin
Dmitry
10/10 Excellent
Christophe, Le Mans
30 juil. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolument magnifique
Christophe
10/10 Excellent
Jimmy, Paris
22 juil. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel
Jimmy
10/10 Excellent
Abdullah, St Johns
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Abdullah
Séjour de 5 nuits en avril 2024
Réponse de Hotel Regency Firenze le 10 mai 2024
Dear Guest, I would like to thank you for taking the time to write a comment in regards to your last stay at the Regency.We are delighted to hear you appreciated the service provided by our Team and our property overall.We take care of every single detail in everything we do for our clients. We are all looking forward to welcoming you back at our property in Florence.RegardsClaudia Gallo - General Manager
8/10 Bien
Janis
Voyage en famille, Voyage en couple
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Janis
Séjour de 2 nuits en avril 2024
Réponse de Hotel Regency le 13 avr. 2024
Dear Guest,Greetings from Hotel Regency - Small Luxury Hotel of the World.We would like to thank you for your review.We took note of your comments related to the noise of our infrastructure. We apologize if your room did not completely meet all your expectations, it is essential for us to receive Guest’s feedback in order to improve our services. Looking forward to welcoming you again here at the Regency hotel. I send you my best regardsClaudia Gallo - General Manager
10/10 Excellent
Mahra, LAGUNA NIGUEL
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mahra
Séjour de 1 nuit en mars 2024
Réponse de Hotel Regency Florence le 10 avr. 2024
Thank you for the kind review.We look forward to welcoming back you soon!Best RegardsClaudia Gallo - General Manager
10/10 Excellent
Claudia
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Claudia
Séjour de 1 nuit en mars 2024
Réponse de Hotel Regency Florence le 10 avr. 2024
Gentile Claudia, Grazie mille per aver scelto il nostro hotel e per aver condiviso la sua bella recensione.Sono davvero felice di sentire che abbia apprezzato la struttura. Speriamo di poterle dare nuovamente il benvenuto in un futuro prossimo!Cordiali saluti,Claudia Gallo - General Manager
6/10 Satisfaisant
Arunabha
16 mars 2024
Les points forts : Propreté et personnel et service
Arunabha
Séjour de 3 nuits en mars 2024
Réponse de Hotel Regency le 17 mars 2024
Dear Mr. Arunabha, Greetings from Hotel Regency - Small Luxury Hotel of the World.We would like to thank you for the time spent leaving this feedback on Expedia. We apologize if our hotel did not completely meet all your expectations, it is essential for us to receive Guest’s feedback in order to continue improving our services. We sincerely hope that we have an opportunity to reverse the impression you had during your stay on your next visit to Florence.Best RegardsClaudia Gallo - General Manager
10/10 Excellent
Ulas
24 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ulas
Séjour de 5 nuits en décembre 2023
Réponse de Hotel Regency Firenze le 6 janv. 2024
Dear Mr. Ulas, Thank you for sharing your comments with us regarding your recent stay at The Regency Hotel. We are delighted to learn that everything exceeded your expectations and I am so pleased you enjoyed your stay in the luxurious surroundings of our beautiful hotel.We look forward to welcoming you back to our Hotel.With very best wishes,Claudia Gallo - General Manager
10/10 Excellent
Antonio
Voyage en famille
10 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Antonio
Séjour de 4 nuits en novembre 2023
Réponse de Hotel Regency Firenze le 16 nov. 2023
Dear Antonio, We are glad to read that our Team made every attempt to ensure that your stay with us was the best possible.We all look forward to welcoming you back for another indelible stay. Best RegardsClaudia Gallo - General Manager
10/10 Excellent
Nicholas
Voyage en famille
26 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicholas
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Regency Firenze le 6 nov. 2023
Dear Nicholas, Thank you for sharing your memorable experience at our Hotel Regency. We are indeed delighted to know that the services rendered were up to your expectations. Allow us also to thank you for the kind words that you spent for our Staff. We are glad to read that our Team made every attempt to ensure that your stay with us was the best possible and of course that you enjoyed our strategic location.We all look forward to welcoming you back for another indelible stay. Best RegardsClaudia Gallo - General Manager
10/10 Excellent
James Francis
23 oct. 2023
James Francis
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Regency Firenze le 16 nov. 2023
Dear James Francis, Thank you for your positive feedback. We are indeed delighted to know that the services rendered were up to your expectations. We look forward to welcoming you back soon!Best RegardsClaudia Gallo - General Manager
10/10 Excellent
Beba, New Milford
Voyage en couple
9 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beba
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Regency Firenze le 6 nov. 2023
Dear Beba, Greetings from Hotel Regency - Small Luxury Hotels of the World. We are very pleased to learn that you were well impressed by the enchanting charm of the hotel. The rooms and suites indeed are elegantly furnished with fine fabrics, valuable antiques and soft beds to offer a relaxing and comfortable stay to our precious Guests.The excellent location, Piazza D'Azeglio, makes this hotel even more esteemed. We sincerely hope to welcome you back to the Regency in a not too distant future. Best RegardsClaudia Gallo - General Manager
10/10 Excellent
Jeffrey
5 oct. 2023
Jeffrey
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Regency Firenze le 6 nov. 2023
Dear Jeffrey, Greetings from Hotel Regency - Small Luxury Hotels of the World. Thank you for your positive feedback !We sincerely hope to welcome you back to the Regency in a not too distant future. Best RegardsClaudia Gallo - General Manager
10/10 Excellent
Carla
Voyage en groupe
27 sept. 2023
Carla
Séjour de 4 nuits en septembre 2023
Réponse de Hotel Regency Firenze le 3 nov. 2023
Dear Carla, I would like to thank you for taking the time to write a comment in regards to your last stay at the Regency.We are delighted to hear you appreciated the service provided by our Team and our property overall.We take care of every single detail in everything we do for our clients. Please note that I will inform the entire team about your lovable feedback. We are all looking forward to welcoming you back at our property in Florence.Best RegardsClaudia Gallo - General Manager
10/10 Excellent
Ira, malvern
1 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ira
Séjour de 1 nuit en août 2023
Réponse de Hotel Regency Firenze le 6 nov. 2023
Dear Ira, Greetings from Hotel Regency - Small Luxury Hotels of the World!Thank you so much for your positive feedback.We are all looking forward to welcoming you back at our property in Florence.Best RegardsClaudia Gallo - General Manager
10/10 Excellent
talal
Voyage en famille avec de jeunes enfants
25 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
talal
Séjour de 2 nuits en août 2023
Réponse de Hotel Regency Florence le 12 sept. 2023
Dear Talal,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them.They will be more than glad to know.We are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager
10/10 Excellent
Sarmad, Vaughan
Voyage en famille avec de jeunes enfants
24 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarmad
Séjour de 2 nuits en août 2023
Réponse de Hotel Regency Florence le 12 sept. 2023
Dear Sarmad,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them.They will be more than glad to know.We are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager
2/10 Horrible
Neil
Voyage en couple
24 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Neil
Séjour de 3 nuits en juillet 2023
10/10 Excellent
sharon
Voyage en couple
24 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sharon
Séjour de 2 nuits en août 2023
Réponse de Hotel Regency Florence le 12 sept. 2023
Dear Sharon,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them.They will be more than glad to know.We are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager
10/10 Excellent
greg
Voyage en couple
23 août 2023
Les points forts : Propreté, personnel et service, équipements
greg
Séjour de 3 nuits en août 2023
10/10 Excellent
Sam
Voyage en famille
4 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sam
Séjour de 3 nuits en août 2023
Réponse de Hotel Regency Florence le 7 août 2023
Dear Mr. Sam, Allow me to sincerely thank you for leaving this positive feedback after your stay with us. We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them, they will be more than glad to know. We are all looking forward to welcoming you for your next trip to Florence. Kindest Regards, Claudia Gallo
10/10 Excellent
Tashi
24 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tashi
Séjour de 2 nuits en juillet 2023
Réponse de Hotel Regency Firenze le 24 juil. 2023
Dear Tashi,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them. They will be more than glad to know.We are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager
6/10 Satisfaisant
Raquel
Voyage en famille
23 juil. 2023
Les points forts : Propreté
Les points faibles : Équipements
Raquel
Séjour de 2 nuits en juillet 2023
Réponse de Hotel Regency Firenze le 24 juil. 2023
Dear Mrs. Raquel,Greetings from Hotel Regency.Thank you for taking some of your time to leave a feedback after your stay with us.We are sorry to hear that your experience at the Hotel Regency did not completely meet your expectations, we always aim to offer the most comfortable stay to our Guests and we regret to know that this time we did not manage it.Concerning your kind comments, please be informed that we are located just 10/15 minutes walking from the very heart of the city and that our location, together with the services our boutique hotel offers, are all in the description of the Hotel, which you can read during the booking.Looking forward to the opportunity of welcoming you again in the future in order to reverse your first impression of us.Kindest regards,Claudia GalloGeneral Manager
10/10 Excellent
Cecil
17 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cecil
Séjour de 4 nuits en juillet 2023
Réponse de Hotel Regency Firenze le 24 juil. 2023
Dear Mr. Cecil,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. We are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager
10/10 Excellent
Vladimir, Fair Lawn
12 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vladimir
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Regency Florence le 7 août 2023
Dear Mr. Vladimir, Allow me to sincerely thank you for leaving this positive feedback after your stay with us. We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them, they will be more than glad to know. We are all looking forward to welcoming you for your next trip to Florence. Kindest Regards, Claudia Gallo General Manager
10/10 Excellent
Gerald
30 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gerald
Séjour de 4 nuits en juin 2023
Réponse de Hotel Regency Firenze le 9 juil. 2023
Dear Guest,Allow me to thank you for leaving this feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them, they will be more than glad to know.We are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager
10/10 Excellent
Ririna
13 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ririna
Séjour de 2 nuits en juin 2023
Réponse de Hotel Regency Firenze le 9 juil. 2023
Dear Guest,Allow me to thank you for leaving this feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them, they will be more than glad to know.We are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager
8/10 Bien
Jose
1 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jose
Séjour de 3 nuits en mai 2023
Réponse de Hotel Regency Firenze le 4 juin 2023
Dear Mr. Jose,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them, they will be more than glad to know.We are sorry to hear that the room we assigned to you was not completely to your satisfaction, we have taken note of your preference should you decide to visit us again in the future.It was a pleasure for us to have you as our precious Guest and we are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager
10/10 Excellent
Kim
Voyage en famille, Voyage en couple
25 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kim
Séjour de 1 nuit en mai 2023
Réponse de Hotel Regency Firenze le 4 juin 2023
Dear Guest,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them, they will be more than glad to know.It was a pleasure for us to have you as our precious Guest and we are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager
8/10 Bien
Tore J M
Voyage en groupe
11 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tore J M
Séjour de 4 nuits en mai 2023
Réponse de Hotel Regency Firenze le 4 juin 2023
Dear Mr. Tore J M,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them, they will be more than glad to know.It was a pleasure for us to have you as our precious Guest and we are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager
8/10 Bien
Atilla
Voyage en famille
9 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Atilla
Séjour de 2 nuits en avril 2023
Réponse de Hotel Regency Firenze le 4 juin 2023
Dear Mr. Atilla,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them, they will be more than glad to know.Thank you for your kind suggestions regarding the breakfast, we have taken good note about your comment and we will do our best in order to improve it.Concerning the olives, please be informed that we have them and we usually serve them with the aperitif.It was a pleasure for us to have you as our precious Guest and we are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager
10/10 Excellent
carlo
4 mai 2023
carlo
Séjour de 3 nuits en avril 2023
Réponse de Hotel Regency Firenze le 4 juin 2023
Egregio Signor Carlo,Mi permetta di ringraziarla per aver lasciato un feedback così positivo a seguito del suo soggiorno.Siamo tutti lieti di leggere che la sua esperienza presso l'Hotel Regency abbia soddisfatto le sue aspettative e tutto sia stato di suo gradimento.E' stato un piacere per noi averla come nostro gradito ospite e non vediamo l'ora di avere di nuovo l'opportunità di accoglierla.Cordiali saluti,Claudia GalloGeneral Manager
10/10 Excellent
Olaug Merete
Voyage en groupe
2 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Herskapelig og vakkert
Olaug Merete
Séjour de 3 nuits en avril 2023
Réponse de Hotel Regency Firenze le 4 juin 2023
Dear Mrs. Merete,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them, they will be more than glad to know.It was a pleasure for us to have you as our precious Guest and we are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager
10/10 Excellent
Joshua
Voyage en famille
16 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joshua
Séjour de 5 nuits en mars 2023
Réponse de Hotel Regency Florence le 1 mai 2023
Dear Joshua,Allow us to thank you for leaving this wonderful review after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that you enjoyed our property and our location, which is indeed perfect in order to discover the wonderful city of Florence.It was a pleasure for us to have you and your family as our precious Guests and we are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager
10/10 Excellent
oscar
Voyage en famille
5 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
oscar
Séjour de 2 nuits en avril 2023
Réponse de Hotel Regency Florence le 16 avr. 2023
Dear Guest,Thank you for leaving this kind review after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet our Guests' expectations. I am also very glad to hear that you enjoyed our property and our location, which is indeed perfect in order to discover the wonderful city of Florence.It was a pleasure for us to have you as our precious Guest and we are all looking forward to welcoming you for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager
10/10 Excellent
JUAN
4 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JUAN
Séjour de 3 nuits en mars 2023
Réponse de Hotel Regency Florence le 16 avr. 2023
Dear Guest, Greetings from Hotel Regency.Allow us to thank you for spending part of your time to leave this positive review after your stay with us.It is a pleasure for us to read that we managed to meet your expectations and that you enjoyed our property, I will share you rkind review with the whole Team, they will be more than happy to know.It was really an honor for us to have you and your family as our precious Guests during your trip to Florence.We are all looking forward to welcoming you again in the future.Kindest regards,Claudia GalloGeneral Manager
8/10 Bien
Ali
Voyage en famille
6 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ali
Réponse de Hotel Regency Firenze le 6 nov. 2023
Dear Ali, We deeply thank you for your kind feedback regarding your recent stay at the Hotel Regency. We are very pleased to learn that you were well impressed by the enchanting charm of the hotel. We sincerely hope to welcome you back to the Regency in a not too distant future. Best RegardsClaudia Gallo - General Manager
10/10 Excellent
Francesca
Voyage d’affaires, Voyage en couple
4 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Francesca
Réponse de Hotel Regency Firenze le 4 déc. 2022
Dear Guest,Allow me to thank you for leaving such positive feedback after your stay with us.We are all delighted to read that you enjoyed your experience at our Hotel Regency and that you appreciated our property, it is always a pleasure to know that we managed to meet your Guests' expectations. I am also very glad to hear that our Team looked after you so well and I will surely share your comments with them.We are all looking forward to welcoming you again for your next trip to Florence.Kindest Regards,Claudia GalloGeneral Manager