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Avis sur Homewood Suites by Hilton Fayetteville

3 out of 5
Homewood Suites by Hilton Fayetteville
1305 N Palak Dr, Fayetteville, AR

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 472 avis sur 677." "
Note des voyageurs de 8 (Bien), d’après 141 avis sur 677." "
Note des voyageurs de 6 (Satisfaisant), d’après 39 avis sur 677." "
Note des voyageurs de 4 (Médiocre), d’après 15 avis sur 677." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 677." "

9,4/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Shyla

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was great
Séjour de 1 nuit en février 2024

8/10 Bien

Kelsey

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was ver nice. Stayed in one of the updated rooms which was fantastic and very clean. There were parts under construction, however, property kept things very clean and well maintained. Would stay there again!
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Manager le 10 mai 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

6/10 Satisfaisant

Kenneth

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Quite disappointing for a Hilton, ive stayed at many comfort and holiday Inns that were far superior and i had a king suite
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and apologize for the issues you experienced during your stay. Your feedback is very important as it's our goal to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Jeree

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very friendly professional service. Would definitely stay again.
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay and the friendliness of our staff. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Amanda

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was clean and staff was friendly. We stayed in a suite with the kitchenette everything was nice and clean.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

8/10 Bien

Lisa, Benton

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didn’t realize they are doing renovations in the lobby, however it didn’t affect the breakfast area in the morning . Breakfast wasn’t great but most “free continental breakfasts” usually aren’t. The room was clean and spacious. I didn’t think the bed was comfortable at all so I didn’t sleep well-matress was too firm for my liking but my daughter slept great and said her bed was fine. Overall a nice place very convenient to UofA, restaurants and whatever you might need. I would definitely stay here again!
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

2/10 Horrible

Melanie

Séjour de 2 nuits en mars 2024
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're sorry you were unsatisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

4/10 Médiocre

Erica

Les points faibles : Infrastructures et conditions de l’hébergement
I was given a room which had clogged toilet issues long before I got there. After 2 visits with 2 different people with plungers, I finally had to pack up my clothes & move to another room. There is MAJOR construction going on here. It was hugely inconvenient getting around while men are laying tiles. I could not wait in the lobby while my room was getting cleaned. So I was asked to leave & go to the neighboring hotel’s lobby to wait. Arkansas’ hotels did not meet my expectations. Hugely inconvenient!
Séjour de 2 nuits en février 2024
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're sorry you experienced some issues during your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

4/10 Médiocre

Elizabeth

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Property is being remodeled and not great signage related to that so you don’t know where to walk/where to avoid. We checked in, went to suite and toilet was clogged. Called front desk from room.. busy signal. Called from cell phone and got a person. Staff ask “would u like me to send someone up”. Yes, there is only one toilet in room. Guy comes up and wants to just hand me plunger. Had to tell him to go to bathroom to handle. Room is dated and shows singing ware (hence the remodel) but was clean aside from toilet issue and the way the staff responded
Séjour de 2 nuits en février 2024
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're sorry you had some issues during your stay. We are in the process of renovating our entire hotel and we hope we can make your next stay enjoyable with our updated rooms. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Sherry

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is clean, friendly staff, gave me a glass of milk when I asked. Evening reception was nice with food and beverages. Nice size room.
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay, as well as the friendliness of our staff. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

6/10 Satisfaisant

PAULINE

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nicely maintained hotel, friendly staff, the only thing I would change would be better complimentary toiletries - a nice shampoo/conditioner and shower gel would have been a welcome addition!
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

4/10 Médiocre

Rhonda

Voyage en famille
Les points faibles : Propreté
Staff very friendly. Lobby very nice. Room was lower average. Bathroom was dated. Toilet very noisy at all times so we kept the door closed. I asked for washcloths and was told they didn’t have any at all. Breakfast was fair and the staff servicing the buffet was nice.
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're sorry for any inconvenience you experienced during your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Sue

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is very convenient to everything we were in Fayetteville for. The room was clean and comfortable. The complimentary breakfast was good and plentiful. The desk staff was friendly and helpful. I would definitely stay here again.
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Jeff

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
N/A
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

8/10 Bien

Shannon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Hong Je

Les points forts : Équipements
Séjour de 1 nuit en décembre 2023
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important, as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Rebeccah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We like staying here over all others because it's quiet and clean; staff is always pleasant. The breakfast is excellent, better than any other (eggs, toast, bacon, biscuits/gravy). We'll be back.
Séjour de 1 nuit en décembre 2023
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with the friendliness of our staff and our breakfast. Our housekeeping staff works hard to ensure our hotel is exceptionally clean for our guests. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

8/10 Bien

Doug

Séjour de 2 nuits en décembre 2023
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Gary, Republic

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's just perfect, everyone is very friendly.
Séjour de 1 nuit en décembre 2023
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with the friendliness of our staff. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Rosalind

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Need to do better with food. Breakfast was horrible
Séjour de 1 nuit en décembre 2023
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're very sorry you were unhappy with our breakfast selection. We will work with our staff to ensure a better experience for our guests. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

6/10 Satisfaisant

Janie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unfortunately, I was disappointed in our stay at Homewood Suites Fayetteville, Arkansas. When I booked online, I booked a king size suite with tub/ shower combination. When we arrived, we had a queen bed and a shower only. I called the desk but they couldn’t help because we booked through a third party.
Séjour de 1 nuit en décembre 2023
Réponse de Alexander le 2 janv. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future.Sincerely,Alexander BrashearFront Desk ManagerHomewood Suites Fayetteville, Arkansasalexander.brashear@hilton.com(479) 442-3000

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We had a near perfect experience!
We stayed in a Studio Suite w/1 King Bed and were very pleased! With a sofa bed for our adult son, it had what felt like a memory foam mattress & and a nice bonus of a full kitchen! The full-size refrigerator makes a big difference when you have take-out containers & your cokes/water bottles. It was a spacious suite with at least 5 electrical outlets/USB outlets per person!! Outstanding! Also, the wall mounted TV could be pivoted to face the bed or the sofa. The only disappointment was the hot tub was no longer there (remodeling). There was also a free hot breakfast provided. Will look for Homewood Suites for future travels!
Séjour de 3 nuits en décembre 2023
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Babasaheb

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was in order. Nice breakfast , bigger rooms, clean. Checkout was 12 PM so no rush. Overall recommanded for longer stays if you are in fayteville.
Séjour de 1 nuit en décembre 2023
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

8/10 Bien

Keith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and are happy you were satisfied during your stay. Your feedback is very important as it's our goal to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly staff. I've clean rooms. Great location
Séjour de 2 nuits en novembre 2023
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Selvakumar

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and big rooms
Séjour de 1 nuit en novembre 2023
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Kim

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was very nice. Room was spacious. Highly recommend.
Séjour de 1 nuit en novembre 2023
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Helen

Séjour de 3 nuits en novembre 2023
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

8/10 Bien

Charles

Séjour de 1 nuit en novembre 2023
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

2/10 Horrible

Aimee

Our check in took half an hour and phone calls with Travelocity. Apparently the reservation never transferred, despite me having a confirmation email from Travelocity for Homewood Suites. The hotel should have just given us a room while the issue between your companies was worked out. Instead we all sat in lobby with our luggage, exhausted from a long day of travel.
Séjour de 1 nuit en octobre 2023
Réponse de Front Desk Manager le 2 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're sorry your check in process was longer than expected. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and spacious
Séjour de 3 nuits en octobre 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

6/10 Satisfaisant

SHERYL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not unique
Hotel was clean and lived up to my expectations. However breakfast did not. I chose Homewood Suites because of a fantastic experience with one in another state (Albuquerque, NM). Fayetteville was typical of all the others. And it cost more too.
Séjour de 2 nuits en octobre 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. We will talk with our team to ensure our breakfast satisfies the needs of our guests. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Cynthia

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
very helpful staff
staff went out of their way to help us when our rental car battery was dead and got us jumped and going
Séjour de 3 nuits en octobre 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

L J

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
FANTABULOUS
My husband and I came to visit our granddaughter and decided to try and new place to stay. From the moment I walked, which was earlier than normal checkin time, Mike, was absolutely the best. Personally went to check the room to make sure it was ready. The hotel was clean, and inviting. Had a sturdy cart for luggage. We got in our room and it was every bit as good as the other $$$ hotel we had stayed at before. This is our "go to" hotel from now on when we are in that area. Fantastic place.
Séjour de 1 nuit en octobre 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

6/10 Satisfaisant

Aaron

Les points forts : Infrastructures et conditions de l’hébergement
Really good stay. We will most likely stay here again, however there were two issues. We used the sheets for the fold out couch. Both sheets had multiple hairs on them. Not just small hairs, very long noticable hairs. Quite obvious those sheets hadn't been washed. We requested new sheets, no big deal. Only other issue, we asked for a receipt at checkout, the receipt only shows the two drinks we purchased. Probably just a simple mistake, but frustrating at the same time. Overall, nice stay, cold air conditioning, and clean room.
Séjour de 3 nuits en octobre 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Booking 3rd party, your receipt is emailed from your booking site, not our location as the room was paid to Expedia and not us. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

6/10 Satisfaisant

Suzanne

Voyage en famille
Les points forts : Personnel et service et équipements
Felt weathered and old. Poor quality of lighting. Uncomfortable.
Séjour de 1 nuit en octobre 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. We hope you choose to stay with us after our full renovation is complete the end of 2024. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

6/10 Satisfaisant

Carol

Les points forts : Personnel et service
The included breakfast was below average. Scrambled eggs first morning were extremely dry and not even warm. The following morning it was some type of biscuit with broken pieces of bacon and a sprinkling of some type of processed cheese powder!! Absolutely disgusting. The orange juice tasted like it was canned with artificial sweetener. Even the coffee brand was below average. This was supposed to be “Hilton”quality. Far from it! That type of experience resulted in the probability of never using “Hilton”again, not only my choice but my family members and two business colleagues. Better food could be found in a homeless shelter!! .
Séjour de 2 nuits en septembre 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Joseph

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

8/10 Bien

Tiffany

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Ashley

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en septembre 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
We enjoyed our stay. The hotel was clean and comfortable.
Séjour de 2 nuits en août 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

6/10 Satisfaisant

David

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Jenifer

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall a great experience!
Séjour de 1 nuit en août 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

6/10 Satisfaisant

Samantha

Séjour de 2 nuits en août 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

6/10 Satisfaisant

Sharita

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Séjour de 1 nuit en août 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Eric

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean
Séjour de 1 nuit en août 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Denese

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I like the staff. They were extremely welcoming. The room was very clean and well stocked. I did wish the hotel had better bathroom amenities such as shower gel and shower caps and a magnifying mirror. I would definitely stay here again.
Séjour de 1 nuit en août 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Daniel

Séjour de 3 nuits en juillet 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.

10/10 Excellent

Stanley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Always a great stay. Great amenities and lots of restaurants and shops around
Séjour de 1 nuit en juillet 2023
Réponse de Front Desk Manager le 9 avr. 2024
Thank you for taking the time to share your recent experience at Homewood Suites. We sincerely appreciate your feedback and we're happy you were satisfied with your stay. Your feedback is very important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely, Whitney, Front Desk Manager.