Escalier

Avis sur The Farmington Inn & Suites

3 out of 5
The Farmington Inn & Suites
827 Farmington Ave, Farmington, CT

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 548 avis sur 999." "
Note des voyageurs de 8 (Bien), d’après 297 avis sur 999." "
Note des voyageurs de 6 (Satisfaisant), d’après 98 avis sur 999." "
Note des voyageurs de 4 (Médiocre), d’après 40 avis sur 999." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 999." "

9,0/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Marie-France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel élégant et confortable. Belle découverte.
C’est un très bel hôtel qui m’a heureusement surprise. Petites attentions dans le hall comme du café des fruits, du fromage... décor élégant. Très propre. Lit à baldaquin très confortable. Seul hic, il faisait très chaud dans la chambre. J’aurais aimé un déjeuner plus complet au lieu d’un buffet continental.
Séjour de 1 nuit en janvier 2019
Réponse de Kamela Koka le 28 janv. 2019
Thank you for the lovely review, we greatly appreciate it. It was a pleasure having you stay with us and we hope to see you soon! Warmest Regards, Kamela Koka

6/10 Satisfaisant

Voyageur vérifié

Séjour de 2 nuits en septembre 2018
Réponse de Kamela Koka le 2 oct. 2018
Thank you for choosing to stay at the Farmington Inn& Suites.We look forward to seeing you soon! Regards, Kamela

6/10 Satisfaisant

Michael, Quebec

Les points forts : Propreté et confort de la chambre
Clean, very comfortable beds. Some paintings would be required on some spots. Noise from other rooms because of TVs and bathroom fan was a bit too high - but fortunately, neighbour stopped noise not too late. Lots of parking. Well located, but few restaurant choices. Though I have to recommend a very small but excellent Vietnamese restaurant about 15 minutes walk (2 minutes by car).
Séjour de 2 nuits en septembre 2018
Réponse de Kamela Koka le 2 oct. 2018
We are so appreciative that you took the time to share your thoughts regarding your recent stay. I am pleased to hear that you enjoyed your stay with us. I truly apologize for the inconvenience you experienced with the noise . Lotus restaurant is a great choice and we recommend it to our guests. I am glad you enjoyed it. I hope that we can be of service to you in the future! Warmest Regards, Kamela Koka

8/10 Bien

Nicolas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

8/10 Bien

Michel

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

10/10 Excellent

EarsTyesonne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was a great night
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Erika

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The hotel is well located and the team is great. We always stay there when visiting our family. So it is probably our 6th or 7th stay there. We noticed that the hotel is not getting any maintenance in the last years. Some doors need to the repainted and some carpets need to be raplaced.
Séjour de 1 nuit en avril 2024
Réponse de Jamaal Manning le 24 mai 2024
Thank you so much for your compliments, we are SO pleased that you enjoyed your stay and very much look forward to hosting you in the future. I have been sure to pass your kind words onto our staff. We do apologize that you experienced several shortcomings during your stay. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving our accommodations. We are working to take care of all the issues that you addressed, and we thank you for taking the time to share your feedback.

4/10 Médiocre

Sean

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Property is in desperate need of an upgrade. The rooms don't have plugs convenient for phone charging, wifi is terrible and the overall condition is run down. Our room had a lampshade with a burn hole completely through the lampshade from the lightbulb.
Séjour de 5 nuits en mai 2024
Réponse de Jamaal Manning le 22 mai 2024
Thank you for leaving your feedback from your stay with us at The Farmington Inn. We do apologize that you experienced several shortcomings during your stay. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving our accommodations. We are working to take care of all the issues that you addressed, and we thank you for taking the time to share your feedback. We hope that we will have the opportunity to offer you a more positive experience in the future.

6/10 Satisfaisant

JASON

Voyage en famille
Les points forts : Propreté
Weird place, room was ok, parking was odd, no matter what you pay on expedia they charge a 17$ "facility fee" on top of that, room ac was faltering, "breakfast" amounted to a gas station quality breakfast sandwich, cash only vending machines. Place looked nice and everything was clean but
Séjour de 1 nuit en mai 2024
Réponse de Jamaal Manning le 20 mai 2024
Thank you for your review regarding your recent stay at our hotel. We are deeply sorry to read that we inconvenienced you during your stay by not providing the services you're accustomed to receiving. Please accept our apologies for this and be assured that we have met with our leadership team to discuss your review. They are looking into each of their departments to come up with steps for improvement. Thank you again for your candid remarks, as we cannot correct and become a better facility without feedback such as yours. We do hope you give us another chance to prove that we have changed and take your comments seriously.

8/10 Bien

Michael T.

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel reasonable priced near family.
Séjour de 1 nuit en mai 2024
Réponse de Jamaal Manning le 20 mai 2024
We are so appreciative that you took the time to share your thoughts regarding your recent stay. We look forward to welcoming you back to the Farmington Inn.

10/10 Excellent

Rebecca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very cute! Very clean! Friendly staff. Good breakfast.
Séjour de 1 nuit en mai 2024
Réponse de Jamaal Manning le 20 mai 2024
Thank you for staying with us. I'm delighted to know you enjoyed an experience that exceeded expectations. It is always our goal to exceed rather than meet! Thank you for noticing and letting our successful efforts be known. We truly hope to see you again!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was quiet and convenient to the places I was visiting
Séjour de 2 nuits en mai 2024
Réponse de Jamaal Manning le 14 mai 2024
Thank you for taking the time to share your experience at the Farmington Inn. We are delighted to hear that you enjoyed your stay with us. We look forward to the opportunity to welcome you back again in the future!

10/10 Excellent

Cynthia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is by far my most favorite hotel in the Greater Hartford area. We stay here to visit family and the rooms are clean and the beds are comfortable. The staff has always been friendly and accommodating. It’s more like a bed and breakfast with charming and historic decor. The breakfast is outstanding! We will be back.
Séjour de 3 nuits en avril 2024
Réponse de Jamaal Manning le 3 mai 2024
Thank you so much for your compliments, we are SO pleased that you enjoyed your stay and very much look forward to hosting you in the future. I have been sure to pass your kind words onto our staff. We are very grateful.

10/10 Excellent

Sarah

Séjour de 1 nuit en mai 2024
Réponse de Jamaal Manning le 22 mai 2024
Thank you for taking the time to share your thoughts regarding your stay at The Farmington Inn. We are so pleased we are able to meet your expectations. We hope to see you again in the future.

10/10 Excellent

michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Jamaal Manning le 2 mai 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again!

8/10 Bien

Daniel, Gorham

Les points forts : Propreté et personnel et service
Room was super clean though somewhat dated as others have mentioned. Felt safe and comfortable in a second floor room. The coffee at 6:00 am was old and cold and the fresh pot was simply added to the old coffee. The Continental Breakfast was like most hotels, and I would not have paid extra if it had been required. I would consider staying here again with a few modest improvements as the price was indeed reaaonable.
Séjour de 1 nuit en avril 2024
Réponse de Jamaal Manning le 29 avr. 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again!

10/10 Excellent

Christopher, Rockwood

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is beautiful. Really old school charm and elegant. The bed and pillows are amazing. The size and space of the suites is nice! The showers are nice and the bathrooms are big! 10-10 will recommend and stay at again!
Séjour de 1 nuit en avril 2024
Réponse de Jamaal Manning le 29 avr. 2024
On behalf of our entire team, I would like to thank you for your positive review. It's wonderful to know that your stay was enjoyable and that our location was a fit for your time in CT. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. Thank you for choosing us while in the area.

10/10 Excellent

Kevin

Séjour de 1 nuit en avril 2024
Réponse de Jamaal Manning le 22 avr. 2024
Thank you for your kind review. We are pleased to hear that you enjoyed your stay with us. We truly hope to see you again! Sincerely, Jamaal Manning

10/10 Excellent

Claire E.

Séjour de 1 nuit en avril 2024
Réponse de Jamaal Manning le 9 mai 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again!

4/10 Médiocre

bernard, hamilton

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Facility is dated at a wire sticking out of my side of the mattress. Had to telephone the front desk several times for an answer to a question housekeeping staff does not replenish the coffee even though they’re not cleaning the room. Vacuuming rooms above us early on a Sunday morning.
Séjour de 2 nuits en avril 2024
Réponse de Jamaal Manning le 16 avr. 2024
Thank you for leaving your feedback from your stay with us at The Farmington Inn. We do apologize that you experienced several shortcomings during your stay. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving our accommodations. We are working to take care of all the issues that you addressed, and we thank you for taking the time to share your feedback. We hope that we will have the opportunity to offer you a more positive experience in the future

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent! A mini-fridege in the room might make it even better :)
Séjour de 5 nuits en mars 2024
Réponse de The Farmington Inn le 10 avr. 2024
On behalf of our entire team, I would like to thank you for your positive review. It's wonderful to know that your stay was enjoyable and that our location was a fit for your time in CT. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. Thank you for choosing us while in the area.

8/10 Bien

Barbara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My daughter and I spent a night at the Inn. Rebecca warmly greeted us and was super helpful. The Inn was very comfortable and quiet. The continental breakfast was one of the better ones I've had included with stays at various hotels/inns. Would definitely stay here again when in the area.
Séjour de 1 nuit en avril 2024
Réponse de Kamela Koka le 8 avr. 2024
Hello Barbara,Thank you for taking the time to share your experience at the Farmington Inn. We are delighted to hear that you enjoyed your stay with us. We look forward to the opportunity to welcome you back again in the future! Regards, Kamela Koka

10/10 Excellent

Gary

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
The inn was nicely decorated and a wonderful departure from the somewhat generic chain facilities. The room was beautiful and very clean. While there were signs of age here and there, they were noticeable only if you really looked. The staff at check-in were friendly and helpful, making us feel quite welcome. If the need arises to stay in the area again, we will definitely stay at the Farmington Inn!
Séjour de 1 nuit en mars 2024
Réponse de Kamela Koka le 8 avr. 2024
Hello Gary,I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.Regards,Kamela

10/10 Excellent

Patti

Séjour de 1 nuit en mars 2024
Réponse de Jamaal Manning le 18 avr. 2024
Thank you for your kind review. We are pleased to hear that you enjoyed your stay with us. We truly hope to see you again! Sincerely, Jamaal Manning

10/10 Excellent

Cynthia

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stay here every time we come to Connecticut to visit friends and family and have not ever been disappointed in the rooms, location and the staff is the most friendly and attentive. There are terrific restaurant nearby and a short drive to shopping.
Séjour de 1 nuit en mars 2024
Réponse de Kamela Koka le 25 mars 2024
Thank you for your kind remarks. We are so glad to hear that you enjoyed your stay. We are fortunate to have a beautiful property but, most importantly, to have a team committed to providing genuine, caring and sincere service. They always strive to meet and exceed our guests’ expectations. It will be our privilege to welcome you back ! Warmest Regards, Kamela Koka

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The service staff was excellent and accommodating.
Séjour de 2 nuits en mars 2024
Réponse de Kamela Koka le 19 mars 2024
Thank you so much for your compliments, we are so pleased that you enjoyed your stay and very much look forward to hosting you in the future. I have been sure to pass your kind words onto our staff. We are very grateful .

10/10 Excellent

KINGA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect service
Séjour de 1 nuit en mars 2024
Réponse de Kamela Koka le 19 mars 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

8/10 Bien

Robert

Les points forts : Propreté et personnel et service
Overall, a very good value especially for a pet-friendly hotel that accepts medium size dogs. The cleaning staff is using way too much air freshener in the hallways - it can almost gag you! Also, there is much lawn to walk your pet. But otherwise, this is a decent place to sleep in a beautiful area of CT.
Séjour de 1 nuit en mars 2024
Réponse de Kamela Koka le 19 mars 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

10/10 Excellent

Adero-Zaire

Séjour de 1 nuit en mars 2024
Réponse de Kamela Koka le 8 avr. 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

8/10 Bien

David

Voyage d’affaires
Les points forts : Personnel et service
Unique and tradition. Nice change away from standardized hotels
Séjour de 1 nuit en mars 2024
Réponse de Kamela Koka le 19 mars 2024
Thank you for your kind review. We are pleased to hear that you enjoyed your stay with us. We truly hope to see you again! Sincerely, Kamela Koka

10/10 Excellent

Sharon, Ridgefield

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice inn. Convenient to West Hartford and great value for price.
Séjour de 1 nuit en mars 2024
Réponse de Kamela Koka le 19 mars 2024
Thank you for choosing The Farmington Inn & Suites.We hope to be of service to you in the near future.

10/10 Excellent

Patti

Séjour de 1 nuit en mars 2024
Réponse de Kamela Koka le 25 mars 2024
We are so appreciative that you took the time to share your thoughts regarding your recent stay. We look forward to welcoming you back to the Farmington Inn. Regards, Kamela Koka

10/10 Excellent

Enes

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Kamela Koka le 2 mars 2024
Hello Enes,Thank you for taking the time to review The Farmington Inn. We hope to be of service to you in the future.Regards,Kamela

8/10 Bien

Gregory

Séjour de 1 nuit en février 2024
Réponse de Kamela Koka le 26 févr. 2024
Thank you for choosing the Farmington Inn &Suites. We look forward to seeing you soon!

8/10 Bien

mark

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Visiting relatives, friendly staff with suggestions for dinner. Nice clean hotel, not super fancy but does the job
Séjour de 1 nuit en février 2024
Réponse de Kamela Koka le 18 févr. 2024
Hello Mark,Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and comfy
Séjour de 3 nuits en février 2024
Réponse de Kamela Koka le 13 févr. 2024
Hello Michael,Thank you for taking the time to write a review on the Farmington Inn & Suites. I am glad to hear that you enjoyed your stay with us. We hope to see you soon!

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet comfortable, great atmosphere
Séjour de 1 nuit en février 2024
Réponse de Kamela Koka le 8 févr. 2024
We are so appreciative that you took the time to share your thoughts regarding your recent stay. We look forward to welcoming you back to the Farmington Inn. Regards,Kamela Koka

8/10 Bien

Kenneth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quaint kinda like a bed and breakfast. Breakfast choices very good. Bed was too soft. Heat vs Cool controls hard to manage for comfort. Staff was very nice and accommodating.
Séjour de 5 nuits en janvier 2024
Réponse de Kamela Koka le 8 févr. 2024
We are so appreciative that you took the time to share your thoughts regarding your recent stay. We look forward to welcoming you back to the Farmington Inn.Regards, Kamela Koka

10/10 Excellent

Alexandra, Needham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A very pleasant place. The room and the bathroom spacious, enough counter space in the bathroom. Decent breakfast options. Convenient to the highway.
Séjour de 1 nuit en janvier 2024
Réponse de Kamela Koka le 31 janv. 2024
Thank you so much for taking the time to share your thoughts with us, we appreciate your feedback! I am thrilled to see you enjoyed our amenities and your time on our property. Our team strives to provide an excellent guest experience for everyone we encounter, it's wonderful to see we were able to accomplish this for you! Thank you for choosing the Farmington Inn. We hope to see you soon! Warm Regards, Kamela Koka

10/10 Excellent

Joyce

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Kamela Koka le 30 janv. 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Kamela Koka le 30 janv. 2024
We are so appreciative that you took the time to share your thoughts regarding your recent stay. We look forward to welcoming you back to the Farmington Inn. Regards, Kamela Koka

8/10 Bien

RUTH

Voyage en couple
Les points forts : Propreté et personnel et service
Bathroom should be updated
Séjour de 3 nuits en janvier 2024
Réponse de Kamela Koka le 21 janv. 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

10/10 Excellent

Kelley

Séjour de 2 nuits en janvier 2024
Réponse de Kamela Koka le 19 janv. 2024
Hello Kelley,Thank you for choosing The Farmington Inn & Suites.We look forward to being of service to you in the future.

10/10 Excellent

Julius

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Kamela Koka le 11 janv. 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A great place to stay.
Séjour de 1 nuit en décembre 2023
Réponse de Kamela Koka le 10 janv. 2024
Thank you for taking the time to review your recent stay with us. I am so happy to hear that you enjoyed your stay. Thank you for choosing the Farmington Inn & Suites. Please come back and visit us again the next time you are in Connecticut. Regards, Kamela

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Truly excellent. The only minor thing was that for some reason the cold water ran warm at first. Everything else was excellent.
Séjour de 4 nuits en décembre 2023
Réponse de Kamela Koka le 10 janv. 2024
Hello Timothy,Thank you for your kind review. I am pleased to see you enjoyed our amenities and your time on our property. It was our pleasure to be of service to you. We hope that we will see you here again soon. Regards, Kamela Koka

6/10 Satisfaisant

Vincent

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Inn is starting to show its age. Hallway carpets are showing wear. Very uncomfortable mattress.
Séjour de 4 nuits en décembre 2023
Réponse de Kamela Koka le 19 janv. 2024
Dear Vincent,Thank you for having taken the time to share with us your impressions following your stay at The Farmington Inn & Suites. We regret to learn that you were not satisfied with your recent experience and are disappointed by your low score. I am thankful for your feedback as it will allow us to train our teams and improve our quality of service.Regards,Kamela

8/10 Bien

Hope

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Kamela Koka le 10 janv. 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

10/10 Excellent

Helen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en décembre 2023
Réponse de Kamela Koka le 10 janv. 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela

8/10 Bien

Glenn

Voyage en famille
Séjour de 1 nuit en décembre 2023
Réponse de Kamela Koka le 10 janv. 2024
Thank you for taking a moment to share your experience with us, we appreciate your feedback! Thank you for choosing to stay at the Farmington Inn. We truly hope to see you again! Regards, Kamela