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Avis sur TownePlace Suites by Marriott Republic Airport Long Island

2.5 out of 5
TownePlace Suites by Marriott Republic Airport Long Island
1 Marriott Plaza, Farmingdale, NY

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 213 avis sur 415." "
Note des voyageurs de 8 (Bien), d’après 123 avis sur 415." "
Note des voyageurs de 6 (Satisfaisant), d’après 37 avis sur 415." "
Note des voyageurs de 4 (Médiocre), d’après 13 avis sur 415." "
Note des voyageurs de 2 (Horrible), d’après 29 avis sur 415." "

8,6/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 Excellent

Alejandra

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Me encantó el mejor hotel
Séjour de 5 nuits en mai 2024
Réponse de Management le 23 mai 2024
Gracias por tus comentarios! ¡Nos complace saber que disfrutó de su estadía con nosotros y esperamos darle la bienvenida nuevamente en el futuro!

6/10 Satisfaisant

Kathleen E

Voyage en famille
Les points forts : Personnel et service
Weight room lacking weights—-liked the location
Séjour de 2 nuits en mai 2024
Réponse de Management le 6 mai 2024
Thank you for taking the time to give us your valuable feedback which is crucial for us to learn and improve for our shortcomings. We have shared your feedback with our operations team to make sure this is an isolated issue.

6/10 Satisfaisant

Megan

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
The property was very nice but it said there was a pull out couch. When we opened the couch it did have a mattress but as soon as you sat on it the mattress went completely flat. Other than that the staff was very nice and the room worked well.
Séjour de 3 nuits en avril 2024
Réponse de Management le 6 mai 2024
Thank you for taking the time to give us your valuable feedback which is crucial for us to learn and improve for our short comings. We have shared your feedback with our housekeeping team to ensure this is an isolated issue.

10/10 Excellent

Steve

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Management le 29 avr. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bien

Julian, WEST NEW YORK

Voyage d’affaires, Voyage en couple
Les points forts : Propreté et personnel et service
It was conveniently located
Séjour de 1 nuit en mars 2024
Réponse de Management le 29 avr. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This location feels like home! 😊
Séjour de 2 nuits en avril 2024
Réponse de Management le 29 avr. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bien

Jacqueline

Séjour de 1 nuit en avril 2024
Réponse de Management le 21 mai 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bien

Mimma

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
I was a bit sketched out by the night time activites going on with other guests at the hotel. There were big families traveling together with older children who were out of control. At midnight yelling and screaming in their rooms and pranking others in the middle of the night. Knocking on other peoples rooms. Completely rude and the parents were drunk and could care less. Not really happy with my experience as far as that. However the hotel room itself was nice for my family weekend getaway. Plenty of space for my kids. The staff was really friendly. My issue was with the hotel guests who were out of control during my stay.
Séjour de 2 nuits en avril 2024
Réponse de Management le 12 avr. 2024
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please accept our sincerest apologies for any inconvenience. We have shared your feedback with our team to make sure this is an isolated issue.

10/10 Excellent

starr, New York

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
it was in a great area
Séjour de 1 nuit en janvier 2024
Réponse de Management le 9 avr. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

2/10 Horrible

Marlene J

Voyage en couple
This girl is dated, the tub in my room don’t drain, the toilet don’t flush, the TV is from the 90,s, everything is old, towels are dingy, really bad quality for marriot, needs a full Reno and update
Séjour de 1 nuit en avril 2024
Réponse de Management le 9 avr. 2024
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please accept our sincerest apologies for any inconvenience. We have shared your feedback with our ownership team .

10/10 Excellent

Jeffrey

Séjour de 1 nuit en avril 2024
Réponse de Management le 29 avr. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everyone that checked us in and out was extremely nice and welcoming
Séjour de 1 nuit en mars 2024
Réponse de Management le 26 mars 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

2/10 Horrible

Richard

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Everything about the property is rundown, worn out, cheesy. My room had a heating system that sounded like a car engine and holes in the wall. Several days after I checked out was an additional $20 charge on my credit card without explanation. Take away that one star that I gave them if you don’t like having rooms right next to a parking area for corporate jets and small airplanes revving outside your window.
Séjour de 1 nuit en mars 2024
Réponse de Management le 25 mars 2024
Thank you for taking the time to give us your valuable feedback which is crucial for us to learn and improve for our shortcomings. We would like to speak to you and get some more details. Could you kindly share the best number to reach you?We look forward to your response. Thank you.

6/10 Satisfaisant

Laura-Lee

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
They need to fix and/or update this hotel.
Séjour de 1 nuit en mars 2024
Réponse de Management le 18 mars 2024
Thank you for taking the time to give us your valuable feedback which is crucial for us to learn and improve for our shortcomings. We would like to speak to you and get some more details. Could you kindly share the best number to reach you? We look forward to your response. Thank you.

10/10 Excellent

Dr. Diane

The staff is friendly but the tv didn’t work on all channels and wasn’t fixed over the 6 days stay. The breakfast promised was unavailable in its entirety for the hours promised- example the staff is allowed to put out only 10 bagels a day no matter home many guests are there. So get there at 6 am or forget bagels. Other items were available including juices, coffee, tea, eggs and bacon. Hot water is not available for enough time to wash hair and condition, it get cold. Maybe it’s in a timer.
Séjour de 6 nuits en mars 2024
Réponse de Management le 26 mars 2024
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please accept our sincerest apologies for any inconvenience. We have shared your feedback with our team to make sure this is an isolated issue.

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was nice and clean and the breakfast is awesome
Séjour de 3 nuits en mars 2024
Réponse de Management le 11 mars 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bien

Ralph

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 2 nuits en mars 2024
Réponse de Management le 11 mars 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bien

Greg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Management le 11 mars 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Shavon, Commack

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was beautiful
Séjour de 2 nuits en février 2024
Réponse de Management le 8 mars 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Isaiah

Séjour de 1 nuit en février 2024
Réponse de Management le 22 mars 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Emmanuel

Séjour de 1 nuit en février 2024
Réponse de Management le 16 févr. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Maryann

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Professional and friendly checkin by Preeti. Nice breakfast included.
Séjour de 1 nuit en février 2024
Réponse de Management le 13 févr. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

john

Séjour de 1 nuit en février 2024
Réponse de Management le 12 févr. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bien

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Management le 12 févr. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

HOPE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of my favorite places to stay.
I was in a 2 bedroom suite(upgrade) due to my suite wasn’t ready when I got there. Spacious, clean, bed comfortable, just a tad bit squeaky.
Séjour de 1 nuit en février 2024
Réponse de Management le 5 févr. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

heidy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente hotel
Séjour de 2 nuits en février 2024
Réponse de Management le 5 févr. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bien

Hillary

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fine aside from the loud heaters!
Our stay for one night was good except that the heaters were VERY loud. We had to just turn them off despite it being 15 degrees out bc we couldn't sleep, as they kept turning on and off. Breakfast was good with several options for our family.
Séjour de 1 nuit en janvier 2024
Réponse de Management le 19 janv. 2024
Thank you for your feedback! We are sorry to hear about the loud HVAC, we have shared this information with the engineering team to make sure this is an isolated incident.We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Charles

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Management le 15 janv. 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bien

Edwin

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very clean and great place, my room didn’t have any trash can in the room or bathroom hence it’s received 4 stars and not 5.
Séjour de 1 nuit en janvier 2024
Réponse de Management le 15 janv. 2024
Thank you for your feedback! We are sorry to hear about the missing trash can, we have shared this information with the housekeeping team to make sure this is an isolated incident.We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

2/10 Horrible

nastasha

Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
whole floor smelled like smoke i don’t smoke and was charged
Séjour de 1 nuit en décembre 2023
Réponse de Management le 3 janv. 2024
Thank you for taking the time to give us your valuable feedback which is crucial for us to learn and improve for our shortcomings. We would like to speak to you and get some more details. Could you kindly share the bets number to reach you?We look forward to your response. Thank you.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 7 nuits en décembre 2023
Réponse de Management le 2 janv. 2024
Thank you for your feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bien

Michael

Séjour de 4 nuits en décembre 2023
Réponse de Management le 20 déc. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bien

Airia

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Hotel is located close to many restaurants and lots of great shopping. The staff were very kind and professional. The property was a little dated and needed an updated mattress in the sofa bed, fresh pillows that don’t flatten, and a newer bathroom. But breakfast was okay and overall, our stay was fine. I don’t think it was worth what we paid, but we needed to suite. If I had another choice, I would not stay here again despite the great staff.
Séjour de 5 nuits en décembre 2023
Réponse de Management le 11 déc. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us.

2/10 Horrible

Steve

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Management le 8 déc. 2023
Thank you for taking the time to give us your valuable feedback which is crucial for us to learn and improve for our shortcomings. Would you be kind enough to share some more details, please? We look forward to your response. Thank you

10/10 Excellent

Alice

Séjour de 7 nuits en novembre 2023
Réponse de Management le 20 déc. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Keith R.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was perfect!!
Séjour de 6 nuits en novembre 2023
Réponse de Management le 27 nov. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Latanya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Management le 17 nov. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Brian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Management le 9 nov. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

4/10 Médiocre

Susan

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Good location, good amenities in the area very convenient. Some of the hotel rooms have a strange smell. I had to change rooms. Overall the hotel looks dingy and tired and not well kept. The bedding was the only good thing.
Séjour de 5 nuits en octobre 2023
Réponse de Management le 6 nov. 2023
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please accept our sincerest apologies for any inconvenience. We have shared your feedback with our team to make sure this is an isolated issue.

10/10 Excellent

Thomas

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property; convenient location
Séjour de 1 nuit en octobre 2023
Réponse de Management le 1 nov. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Patrick J

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Happy with this hotel for an extended stay.
My stay was fine, the room comfortable and well arranged. My only criticism is that the finishes are a bit worn. Small tears and frays in the draperies, paint damage and worn on bathroom cabinets, older finishes overall. Time to refresh!
Séjour de 3 nuits en octobre 2023
Réponse de Management le 1 nov. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!We will be addressing your concerns accordingly.

2/10 Horrible

Tracy Lynn

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AWFUL - do NOT stay here
Room was filthy. Desk folks didn’t care. Someone came in to clean, took pictures. Did not apologize. A ‘coupon’ for breakfast was offered, when breakfast was ALREADY INCLUDED. Bedside lamps flickered, no offer to fix or attend to.
Séjour de 2 nuits en octobre 2023
Réponse de Management le 24 oct. 2023
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve for our short comings. We have shared your feedback with our housekeeping team to make sure this is an isolated issue. Nevertheless, we would like to speak to you to get some more details, would you mind sharing your contact information.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Filthy and in major need of maintenance. Not up to Marriott standards.
Séjour de 1 nuit en septembre 2023
Réponse de Management le 19 sept. 2023
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please do accept our sincerest apologies for the encounter you had. We have shared your feedback with our operations team to make sure this is an isolated issue.

2/10 Horrible

Jennifer

Voyage en famille
Les points faibles : Propreté et confort de la chambre
Filthy
If you’re expecting a Marriott you will be greatly disappointed. This property is filthy and unkept. Our front door didn’t close, there was pee on the pull out bed, there were dead bigs on the sills, there was something running down the kitchen walls, we had no soap… and this was just our room. The whole property needed cleaning and maintenance. We went down for breakfast at 9 am and there was nothing there. When we asked the receptionist she just said thank you but did nothing about it. It was definitely not Marriott standards by any means and for what they charge for a room cleanliness shouldn’t even be a question.
Dirty
Front Door doesn’t close
Séjour de 2 nuits en septembre 2023
Réponse de Management le 19 sept. 2023
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please do accept our sincerest apologies for the encounter you had. We have shared your feedback with our operations team to make sure this is an isolated issue.

10/10 Excellent

Daniel

Voyage d’affaires
Les points forts : Équipements
I liked the fact that they have multiple washers and dryers
Séjour de 4 nuits en août 2023
Réponse de Management le 30 août 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and enjoyed our on-site laundry facilities. We look forward to welcoming you back in the future!

8/10 Bien

Cami

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Management le 22 août 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

2/10 Horrible

Sean

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The first room I arrived in looked dirty and the TV didnt work either. The next room I was moved to had an ant problem and the maid left the acid cleaning solution on the bathroom counter with what looked like some of the spray on our toothbrushes,etc. At random one day the fire alarm went off through the entire place with blaring sirens. Breakfast was decent but i woukdnt stay there ever again unless they provided some kind of voucher.
Séjour de 2 nuits en août 2023
Réponse de Management le 18 sept. 2023
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please do accept our sincerest apologies for the encounter you had. We have shared your feedback with our operations team to make sure this is an isolated issue.

10/10 Excellent

Rita

Séjour de 6 nuits en juillet 2023
Réponse de Management le 22 août 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Luis

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location and nearby amenities.
Séjour de 4 nuits en juillet 2023
Réponse de Management le 18 juil. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Bien

Melissa

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean and convenient.
Séjour de 1 nuit en juillet 2023
Réponse de Management le 6 juil. 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!