Avis
8,6
Excellent
9,0/10
Propreté
8,8/10
Personnel et service
8,2/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
31 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2018
10/10 Excellent
Ruben
Voyage en couple
20 mai 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Ruben
Séjour de 1 nuit en mai 2024
Réponse de Ron Barnhill, Front Office Manager le 21 mai 2024
Ruben,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future
10/10 Excellent
Paola
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paola
Séjour de 1 nuit en mai 2024
Réponse de Ron Barnhill, Front Office Manager le 21 mai 2024
Paola,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel service excellent. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.
10/10 Excellent
SRINIVASA R RAO
9 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
SRINIVASA R RAO
Séjour de 1 nuit en mai 2024
Réponse de Ron Barnhill, Front Office Manager le 10 mai 2024
Srinivasa,We truly appreciate you taking the time to submit your review of the hotel. Feedback helps us to improve and make sure we exceed your expectations next time. If you have additional feedback for us please do not hesitate to reach out and let us know. If there is anything that you need we are at your service.
10/10 Excellent
Benjamin
1 mai 2024
Benjamin
Séjour de 1 nuit en avril 2024
Réponse de Ron Barnhill, Front Office Manager le 2 mai 2024
Benjamin,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel excellent. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.
10/10 Excellent
Keith
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keith
Séjour de 2 nuits en avril 2024
Réponse de Ron Barnhill, Front Office Manager le 2 mai 2024
Keith,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.
10/10 Excellent
Christopher
20 avr. 2024
Christopher
Séjour de 1 nuit en avril 2024
Réponse de Ron Barnhill, Front Office Manager le 10 mai 2024
Christopher,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.
10/10 Excellent
Hashim, Elizabeth
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hashim
Séjour de 2 nuits en avril 2024
Réponse de Ron Barnhill, Front Office Manager le 23 avr. 2024
Hashim,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel staff helpful, nice and professional. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.
8/10 Bien
michelle
15 avr. 2024
Les points forts : Propreté et personnel et service
michelle
Séjour de 4 nuits en avril 2024
Réponse de Ron Barnhill, Front Office Manager le 23 avr. 2024
Michelle,Thank you for your review and for choosing Fairfax Marriott at Fair Oaks. We are happy that you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel.
2/10 Horrible
DAVID
6 avr. 2024
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
DAVID
Séjour de 3 nuits en mars 2024
Réponse de Ron Barnhill, Front Office Manager le 9 avr. 2024
David,I wanted to reach out personally and apologize for the experience that you had while staying at the Fairfax Marriott.We take the guest experience very seriously so it is very concerning to me that what you experienced was far from our goal of exceeding expectations.Our Chief Engineer, who I have copied on this message, is working on finding out what happened to ensure that we take the proper action to make sure it doesn't happen again. I have also shared this feedback with our Front Desk team as they should have been more empathetic.Thank you for your feedback and again, I sincerely apologize.I hope that you will give us another chance in the future to prove to you that we are much better than what you experienced.Warm Regards,
10/10 Excellent
Aakash
31 mars 2024
Aakash
Séjour de 1 nuit en mars 2024
Réponse de Ron Barnhill, Front Office Manager le 23 avr. 2024
Aakash,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.
6/10 Satisfaisant
Marike
Voyage en famille
24 mars 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Marike
Séjour de 2 nuits en mars 2024
Réponse de Ron Barnhill, Front Office Manager le 26 mars 2024
Marike,We truly appreciate you taking the time to submit your review of the hotel. Feedback helps us to improve and make sure we exceed your expectations next time. If you have additional feedback for us please do not hesitate to reach out and let us know. If there is anything that you need we are at your service.
6/10 Satisfaisant
claudia, ashburn
Voyage en famille
22 mars 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
claudia
Séjour de 2 nuits en mars 2024
Réponse de Ron Barnhill, Front Office Manager le 26 mars 2024
Claudia, Thank you for staying at the Fairfax Marriott at Fair Oaks. WiFi is provided free to all Bonvoy members and we would be happy to sign you up at the front desk on your next visit. We look forward to hosting you again.
10/10 Excellent
Mary Beth
Voyage en famille
18 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mary Beth
Séjour de 1 nuit en mars 2024
Réponse de Ron Barnhill, Front Office Manager le 19 mars 2024
Mary Beth,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel clean. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.
10/10 Excellent
Silvia Karen
Voyage en couple
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Silvia Karen
Séjour de 2 nuits en mars 2024
Réponse de Ron Barnhill, Front Office Manager le 19 mars 2024
Silvia Karen,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel nice. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.
10/10 Excellent
Kyle
17 mars 2024
Kyle
Séjour de 1 nuit en mars 2024
Réponse de Ron Barnhill, Front Office Manager le 6 avr. 2024
Kyle,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.
10/10 Excellent
Erica
Voyage en couple
10 mars 2024
Les points forts : Propreté et personnel et service
Erica
Séjour de 1 nuit en mars 2024
Réponse de Ron Barnhill, Front Office Manager le 26 mars 2024
Erica,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel very clean. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.
10/10 Excellent
Mireille
Voyage d’affaires
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mireille
Séjour de 2 nuits en février 2024
Réponse de Ron Barnhill, Front Office Manager le 19 mars 2024
Mireille,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel clean and very convenient. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.
10/10 Excellent
Stephanie
3 mars 2024
Stephanie
Séjour de 1 nuit en mars 2024
Réponse de Ron Barnhill, Front Office Manager le 26 mars 2024
Stephanie,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.
6/10 Satisfaisant
REX
Voyage d’affaires
23 févr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
REX
Séjour de 1 nuit en février 2024
Réponse de Ron Barnhill, Front Office Manager le 19 mars 2024
Rex,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We pride ourselves in giving our guests value for their money. We are sorry to hear that you are dissatisfied by the breakfast charges. For your next stay we invite you to book our Room and Breakfast Package. Wifi is provided free of charge to all Bonvoy Members. Please do contact us so that we can assist you with your reservation.
10/10 Excellent
brenda
19 févr. 2024
brenda
Séjour de 1 nuit en février 2024
Réponse de Ron Barnhill, Front Office Manager le 19 mars 2024
Brenda,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.
10/10 Excellent
Vicki
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vicki
Séjour de 1 nuit en février 2024
Réponse de Ron Barnhill, Front Office Manager le 19 mars 2024
Vicki,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.
10/10 Excellent
Abdelrahman
Voyage en groupe
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Abdelrahman
Séjour de 1 nuit en février 2024
Réponse de Ron Barnhill, Front Office Manager le 19 mars 2024
Abdelrahman,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.
10/10 Excellent
Joey
Voyage en famille
15 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joey
Séjour de 1 nuit en février 2024
Réponse de Ron Barnhill, Front Office Manager le 19 mars 2024
Joey,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel check in quick and the front desk staff friendly. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.
8/10 Bien
William
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William
Séjour de 1 nuit en février 2024
Réponse de Ron Barnhill, Front Office Manager le 19 mars 2024
William,I wanted to reach out personally and apologize for the experience that you had while staying at the Fairfax Marriott. We take guest comfort very seriously so it is very concerning to me that what you experienced was far from our goal of exceeding expectations. I have shared your feedback with our Front Desk team, so they know to be more sensitive to this issue. Thank you for your feedback and again, I sincerely apologize. I hope that you will give us another chance in the future to prove to you that we are much better than what you experienced.
10/10 Excellent
Kristin
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kristin
Séjour de 1 nuit en février 2024
Réponse de Ron Barnhill, Front Office Manager le 19 mars 2024
Kristin,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.
8/10 Bien
Paola
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paola
Séjour de 1 nuit en février 2024
Réponse de Ron Barnhill, Front Office Manager le 19 mars 2024
Paola,We truly appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.
6/10 Satisfaisant
Germaine
3 févr. 2024
Germaine
Séjour de 1 nuit en février 2024
Réponse de Ron Barnhill, Front Office Manager le 19 mars 2024
Germaine,We truly appreciate you taking the time to submit your review of the hotel. Feedback helps us to improve and make sure we exceed your expectations next time. If you have additional feedback for us please do not hesitate to reach out and let us know. If there is anything that you need we are at your service. Warm regards,
10/10 Excellent
Marium
Voyage en famille, Voyage d’affaires
2 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marium
Séjour de 1 nuit en janvier 2024
Réponse de Ron Barnhill, Front Office Manager le 19 mars 2024
Marium,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.
10/10 Excellent
Paola
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paola
Séjour de 1 nuit en janvier 2024
Réponse de Ron Barnhill, Front Office Manager le 19 mars 2024
Paola,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel attention excellent We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.
10/10 Excellent
Melanie
Voyage en couple
27 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melanie
Séjour de 1 nuit en décembre 2023
Réponse de Ron Barnhill, Front Office Manager le 19 mars 2024
Melanie,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel rooms clean and nice, the staff friendly, and food and beverages amazing. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.
8/10 Bien
Hyogon
26 janv. 2024
Hyogon
Séjour de 1 nuit en janvier 2024
Réponse de Ron Barnhill, Front Office Manager le 26 mars 2024
Hyogon,We truly appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.
8/10 Bien
David
Voyage en famille
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Ebony
4 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ebony
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Michael
3 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en décembre 2023
6/10 Satisfaisant
Tyrone
1 janv. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Tyrone
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Frank
Voyage en famille
31 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Frank
Séjour de 3 nuits en décembre 2023
10/10 Excellent
Cynthia
27 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cynthia
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Chelsea, Franklin
Voyage en couple
16 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chelsea
Séjour de 1 nuit en décembre 2023
8/10 Bien
Darnell
10 déc. 2023
Darnell
Séjour de 2 nuits en décembre 2023
2/10 Horrible
Alma
Voyage en famille, Voyage d’affaires
8 déc. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Alma
Réponse de Ron Barnhill, Front Office Manager le 19 mars 2024
Alma,I wanted to reach out personally and apologize for the experience that you had while staying at the Fairfax Marriott. We take cleanliness very seriously so it is very concerning to me that what you experienced was far from our goal of exceeding expectations. Our Executive Housekeeper, who I have copied on this message, is working on finding out what happened to ensure that we take the proper action to make sure it doesn't happen again. Thank you for your feedback and again, I sincerely apologize.
10/10 Excellent
Norman
Voyage en famille
3 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Norman
Séjour de 3 nuits en novembre 2023
6/10 Satisfaisant
Danny
Voyage en famille
27 nov. 2023
Les points forts : Personnel et service
Danny
Séjour de 1 nuit en novembre 2023
Réponse de Ron Barnhill, Front Office Manager le 29 nov. 2023
Danny, wanted to reach out personally and apologize for the experience that you had while staying at the Fairfax Marriott. We take the guest room cleaning very seriously so it is very concerning to me that what you experienced was far from our goal of exceeding expectations. Our Executive Housekeeper, who I have copied on this message, is working on finding out what happened to ensure that we take the proper action to make sure it doesn't happen again. Thank you for your feedback and again, I sincerely apologize.
2/10 Horrible
Teresa
25 nov. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Teresa
Séjour de 1 nuit en novembre 2023
Réponse de Ron Barnhill, Front Office Manager le 29 nov. 2023
Teresa, wanted to reach out personally and apologize for the experience that you had while staying at the Fairfax Marriott. We take room maintenance very seriously so it is very concerning to me that what you experienced was far from our goal of exceeding expectations. Our Chief Engineer, who I have copied on this message, is working on finding out what happened to ensure that we take the proper action to make sure it doesn't happen again. Thank you for your feedback and again, I sincerely apologize.
8/10 Bien
Sean
Voyage en famille
19 nov. 2023
Les points forts : Personnel et service et équipements
Sean
Séjour de 1 nuit en novembre 2023
Réponse de Ron Barnhill, Front Office Manager le 21 nov. 2023
Sean,We truly appreciate your positive feedback about our hotel. We're glad you found the staff very accommodating and helpful. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.
10/10 Excellent
Adetunji
Voyage en couple
19 nov. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Adetunji
Séjour de 2 nuits en novembre 2023
Réponse de Ron Barnhill, Front Office Manager le 21 nov. 2023
Adetunji,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.
8/10 Bien
Monica
18 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Monica
Séjour de 1 nuit en novembre 2023
Réponse de Ron Barnhill, Front Office Manager le 21 nov. 2023
Monica,We truly appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more.
10/10 Excellent
Rafael
Voyage en famille
28 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rafael
Séjour de 1 nuit en octobre 2023
Réponse de Ron Barnhill, Front Office Manager le 31 oct. 2023
Rafael,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your positive feedback about our hotel. We’re glad you found the hotel good and clean with the staff very friendly. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area again soon, we will be delighted to have you as a guest once more. In Hospitality,
8/10 Bien
Jian
Voyage en famille
23 oct. 2023
Les points forts : Propreté et confort de la chambre
Jian
Séjour de 1 nuit en octobre 2023
Réponse de Ron Barnhill, Front Office Manager le 25 oct. 2023
Jian,We truly appreciate you taking the time to submit your review of the hotel. Feedback helps us to improve and make sure we exceed your expectations next time. If you have additional feedback for us please do not hesitate to reach out and let us know. If there is anything that you need we are at your service. Warm regards,
10/10 Excellent
Samir
23 oct. 2023
Samir
Séjour de 1 nuit en octobre 2023
Réponse de Ron Barnhill, Front Office Manager le 18 nov. 2023
Samir, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.