Lits pliants/supplémentaires, Wi-Fi gratuit, draps fournis

Avis sur Travelodge by Wyndham Eureka

2 out of 5
Travelodge by Wyndham Eureka
4 4th Street, 4th and B Street, Eureka, CA

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 220 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 324 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 209 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 134 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 113 avis sur 1000." "

7,4/10

Propreté

7,4/10

Personnel et service

6,2/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

10/10 Excellent

michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ça sentait la cigarette dns la chambre
Séjour de 1 nuit en février 2022
Réponse de Mary le 22 févr. 2022
Thank you for choosing Eureka Travelodge as your hotel of choice. We are glad that you enjoyed your stay at our hotel! We hope that we continue to see you in the future to provide you with your lodging needs. We appreciate your continued patronage.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Rien à signaler correct pour le prix, bien petit déjeuner
Séjour de 1 nuit en septembre 2019
Réponse de Cameo le 2 oct. 2019
Thank you for your recent review. We are very glad you enjoyed your stay and the breakfast. We hope to welcome you back soon!

8/10 Bien

Fredy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2019
Réponse de Cameo le 23 sept. 2019
Thank you for your recent rating. We hope to welcome you back soon!

8/10 Bien

Sebastien

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de Cameo le 15 août 2019
Thank you for your recent rating! We hope to welcome you back soon!

8/10 Bien

YVES

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simple et efficace
Séjour de 1 nuit en août 2019
Réponse de Cameo le 13 août 2019
Thank you for your recent review. We appreciate the feedback and hope to see you soon!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Propre, personnel accueillant et bien situe et restos a proximite!
Séjour de 1 nuit en juin 2019
Réponse de Cameo le 27 juin 2019
Thank you very much for your review! We are very glad you enjoyed your stay and we hope to one day welcome you back!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Motel classique de bord de route mais chambres refaites et très bonne localisation. Centre à pied, supermarché bio en face. Pdj glauque. 2 tables !! Ds une chambre. Prix très raisonnable
Séjour de 1 nuit en février 2019
Réponse de Cameo le 22 févr. 2019
Thank you for your recent response! We appreciate the feedback and are very glad you enjoyed your stay.

8/10 Bien

LUDOVIC

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2018
Réponse de GM le 15 sept. 2018
Thank you for choosing to stay with Eureka Travelodge!

6/10 Satisfaisant

Rutu

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations Management le 15 mai 2024
Hi Rutu! We appreciate you taking the time to rate your stay. A 3 out of 10 rating lets us know your experience wasn't quite what you expected. We sincerely apologize for falling short and value your feedback. We're continuously working to improve and ensure all our guests have a comfortable and enjoyable stay.

10/10 Excellent

Mardelle

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Completely redone. Nice and clean and comfortable
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations Specialist le 11 mai 2024
Hi Mardelle,We're delighted to hear that you found our hotel to be completely redone, emphasizing a fresh and revitalized atmosphere. Maintaining cleanliness and comfort are top priorities for us, so it's rewarding to know that you found these aspects satisfactory during your stay. Our team continuously strives to provide an exceptional experience, and your positive feedback reinforces our dedication to upholding high standards. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

8/10 Bien

Juan

Séjour de 1 nuit en mai 2024
Réponse de Guest Relations Specialist le 6 mai 2024
Hi Juan,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

10/10 Excellent

Carl

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful room
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Management le 15 avr. 2024
Hi Carl! Thank you for your excellent rating and for highlighting the beauty of your room! We're thrilled that you appreciated the aesthetics and comfort of your accommodations. It’s always our goal to provide a space where guests can relax and enjoy their surroundings. We look forward to welcoming you back soon and providing another beautiful experience. Thank you for sharing your feedback!

6/10 Satisfaisant

ALFREDO

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Specialist le 7 avr. 2024
Hi Alfredo,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

2/10 Horrible

Lawrence, Placentia

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a very unsafe property. There were lots of street walkers and homeless in the area. While unloading or luggage I was hit up by one of them. We ended up leaving and checking into a different hotel. If you can, skip Eureka all together, if you must staff do your research and stay at another safer hotel.
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Specialist le 4 avr. 2024
Hi Lawrence,We're sincerely sorry to hear about your experience, but we want to assure you that the safety and well-being of our guests are our utmost priorities. Our property is situated in a vibrant urban area, and while we strive to maintain a safe environment, we acknowledge the challenges that can arise in any city setting. We regularly collaborate with local authorities and implement security measures to mitigate such incidents. We understand your concerns and appreciate your feedback, which allows us to continually improve our services and ensure a comfortable stay for all our guests.

2/10 Horrible

angel

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements
I reserved on line through Expedia to have my guy check in before me because he arrived before us .And I spoke to front desk prior to arriving and I ask if it was ok if they can check in and not wait they said yes but when I got here my employee s were outside waiting for an hour for us. They said that they could nd check in
Séjour de 1 nuit en mars 2024
Réponse de Guest Relations Specialist le 31 mars 2024
Hi Angel,We sincerely apologize for the inconvenience you experienced during check-in. While we strive to accommodate early arrivals whenever possible, there are instances when unforeseen circumstances may delay the process. We regret any miscommunication that may have occurred and assure you that our team is committed to providing excellent service to all our guests. We appreciate your feedback and will use it to improve our processes to ensure a smoother experience for future guests.

10/10 Excellent

Christian

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Guest Relations Management le 28 mars 2024
Hi Christian! Thank you immensely for your perfect rating of 5 out of 5! We're thrilled to hear that you had a fantastic experience. Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations. It was a pleasure hosting you, and we look forward to welcoming you back for another wonderful stay.

6/10 Satisfaisant

Haley

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
The room was very clean which I was happy with. I did not like that when we arrived at 6pm to check-in the office was locked. We had to ring a bell to get in and when he finally let us in he did not greet us at all. He simply gave us our keys and gave us no direction of where are room was or anything. It seemed like the area was unsafe.
Séjour de 1 nuit en mars 2024
Réponse de Guest Relations Management le 28 mars 2024
Hi Haley! I'm sorry to hear about your experience with the check-in process and the lack of greeting from the staff. It's important for hotels to provide a welcoming and safe environment for their guests. If you feel that the area was unsafe or if you have any concerns about your stay, it's a good idea to communicate them to the hotel management so they can address them accordingly. Additionally, providing feedback about your check-in experience can help the hotel improve their customer service for future guests. If you have any other questions or need further assistance, feel free to ask.

8/10 Bien

Jose

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a quiet, safe and comfortable place.
Séjour de 1 nuit en mars 2024
Réponse de Guest Relations Management le 8 mars 2024
Hi Jose! Thank you for your feedback! We're delighted to hear that you found our hotel to be quiet, safe, and comfortable during your stay. Ensuring a peaceful and secure environment for our guests is a top priority for us, and we're pleased that we succeeded in meeting your expectations in this regard. We appreciate your positive comments and hope to have the opportunity to welcome you back for another great stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

2/10 Horrible

Lena, Ferndale

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very uncomfortable!!
Séjour de 1 nuit en février 2024
Réponse de Guest Relations Specialist le 3 mars 2024
Hi Lena,We're sorry to hear that your experience fell short of your expectations. Our team strives to provide comfortable accommodations for all our guests, and it's disappointing to learn that we missed the mark during your stay. We appreciate your feedback and will certainly look into your experience to ensure that future guests do not encounter similar discomfort. Thank you for bringing this to our attention.

10/10 Excellent

Christian Rachel

Séjour de 2 nuits en février 2024
Réponse de Guest Relations Management le 21 mars 2024
Hi Christian! We're absolutely delighted to receive your perfect rating of 5 out of 5! It's guests like you who make our efforts truly worthwhile. We're thrilled to hear that you had a wonderful experience at Travelodge by Wyndham Eureka, and we're grateful for your recognition. We eagerly await the opportunity to welcome you back for another memorable stay.

10/10 Excellent

Lena, Ferndale

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall amazing experience:)
Séjour de 1 nuit en février 2024
Réponse de Guest Relations Management le 29 févr. 2024
Hi Lena! We're delighted to hear that you had an overall amazing experience during your stay! If there's anything specific you loved or if there are areas where we can improve further, please feel free to share your feedback. We appreciate your positive rating, and we hope to welcome you back for another wonderful stay in the future. Safe travels!

10/10 Excellent

Christian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk agent is polite and professional
Séjour de 1 nuit en février 2024
Réponse de Guest Relations Management le 27 févr. 2024
Hi Christian! We're delighted to hear that you had a positive experience with our front desk agent! Providing polite and professional service is a top priority for us, and we're glad that our team member met your expectations. Thank you for taking the time to share your feedback, and we hope to welcome you back for another pleasant stay in the future!

10/10 Excellent

Christian Rachel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice peaceful location.
Séjour de 1 nuit en février 2024
Réponse de Guest Relations Specialist le 25 févr. 2024
Hi Christian,We're delighted to hear that you appreciated our hotel's serene location. Providing a peaceful environment for our guests is one of our top priorities, and we're thrilled that it enhanced your stay. Our team works diligently to maintain the tranquility of our surroundings, ensuring that every guest can enjoy a relaxing experience. Thank you for acknowledging this aspect of your visit, and we hope to welcome you back soon for another peaceful getaway.

10/10 Excellent

Kimmy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Guest Relations Management le 19 févr. 2024
Hi Kimmy! Thank you for awarding us a flawless rating of 5 out of 5! We're delighted that you had such a fantastic experience at Travelodge by Wyndham Eureka. Your feedback means the world to us, as it reaffirms our commitment to providing exceptional hospitality to every guest. We're grateful for your patronage and eagerly anticipate the opportunity to welcome you back for another memorable stay.

10/10 Excellent

Steven

Les points forts : Propreté
Séjour de 1 nuit en février 2024
Réponse de Guest Relations Management le 15 févr. 2024
Hi Steven! Thank you for choosing Travelodge by Wyndham Eureka for your recent stay and for awarding us a perfect 5 out of 5 rating! We are thrilled to learn that you had such an exceptional experience with us. Your satisfaction is our top priority, and it's truly heartwarming to hear that we succeeded in providing you with a memorable experience. Your kind words serve as a tremendous source of motivation for our team to continue delivering exceptional service. Should your travels bring you back to Eureka, we would be honored to host you once again for another remarkable stay. Please do not hesitate to reach out if there is anything we can assist you with in the future.

2/10 Horrible

Adam

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Only stay here if you sleep like a rock
I had to leave after first night. The noise from the 101 was intense. It’s as if the windows are too thin. The internet kept going down after a few minutes of usage.
Séjour de 2 nuits en janvier 2024
Réponse de Guest Relations Management le 17 janv. 2024
Hi Adam! Thank you for choosing our hotel and sharing your feedback about your recent stay. We appreciate your honest comments, and I want to sincerely apologize for the challenges you encountered during your visit. I regret to hear that the noise from the nearby highway affected your sleep quality, and I understand the frustration with the internet connectivity issues. Your comfort is a top priority, and it's disheartening to learn that we fell short in providing you with a peaceful and hassle-free stay. Please know that we take your comments seriously, and we will be looking into ways to improve our soundproofing measures and address the internet connectivity concerns. We understand that a good night's rest is essential, and I'm sorry that your experience did not meet your expectations. We appreciate your feedback as it helps us identify areas for improvement. If you have any additional details or suggestions you'd like to share, please feel free to reach out. We hope you consider giving us another chance in the future to provide you with a more positive and improved stay.

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Guest Relations Management le 15 janv. 2024
Hi Kevin! A heartfelt thank you for choosing Travelodge by Wyndham Eureka and for the outstanding 10 out of 10 rating! We are honored to have exceeded your expectations. Your feedback is truly appreciated, and it inspires our team to continue delivering top-notch service. We look forward to the opportunity to host you again for another great stay.

10/10 Excellent

Pedro

Les points faibles : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations Specialist le 1 janv. 2024
Hi Pedro,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excellent

shelley

Voyage en famille
Les points forts : Propreté et personnel et service
Reception provided excellent customer service. Helpful and informative. Thank you, Shelley!
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations Management le 1 févr. 2024
Hi Shelley! Thank you so much for your fantastic feedback and for awarding us a perfect 5 out of 5 rating! We're thrilled to hear that Shelley provided you with excellent customer service and was helpful and informative during your stay. Providing exceptional service to our guests is our top priority, and we're delighted that Shelley made a positive impression on you. We will be sure to pass along your kind words to her, as recognition for her outstanding efforts. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Whether it's providing recommendations for local attractions or assisting with any special requests, we're here to ensure that you have a fantastic experience with us. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

TOAI

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The frontdesk was very helpful with my changing plan.
Séjour de 1 nuit en décembre 2023
Réponse de Guest Relations Management le 8 déc. 2023
Hi Taoai! Thank you for taking the time to share your positive experience with us! We're delighted to hear that our front desk team was able to assist you with your plans. Providing helpful and accommodating service is a priority for us, and we're glad we could meet your expectations. If there's anything else specific you loved about your stay or any suggestions you have for us to maintain this level of excellence, please feel free to share. We appreciate your patronage and look forward to the pleasure of hosting you again for another enjoyable stay.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Confort de la chambre
Worth the $
Comfortable bed, clean and pleasantly surprised w the room.. for the price I was absolutely happy. I've stayed in rooms more expensive, w better star rating that weren't as nice .. so good job Travelodge Eureka
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations Management le 21 nov. 2023
Hi there dear guest! Thank you for taking the time to share your feedback, and we appreciate your comments as well as your rating of our hotel. We're pleased to hear that you found the bed comfortable, the room clean to your satisfaction, and that you were pleasantly surprised by the overall quality, especially considering the price. Providing a positive experience for our guests is our goal, and we're glad to have met your expectations. Your feedback is valuable, and we will continue to strive for improvements to enhance our guests' satisfaction. We appreciate your understanding and your choice to stay with us. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

10/10 Excellent

Miguel

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean room Great service
Séjour de 3 nuits en novembre 2023
Réponse de Guest Relations Management le 12 nov. 2023
Hi Miguel! Thank you so much for taking the time to share your experience with us! It's rewarding to learn that we exceeded your expectations with our hospitality and cleanliness We look forward to serving you again in the future!

8/10 Bien

Adam

Les points forts : Propreté et personnel et service
Had to work while in my hotel room and it was fine. The provided desk and chair worked for me. Being walking distance to old town Eureka and a nice market across the street was awesome.
Séjour de 6 nuits en octobre 2023
Réponse de Guest Relations Management le 3 nov. 2023
Hi Adam! Thank you so much for your kind comments regarding our hotel. We are also glad that you found the furniture inside your room to be of use and our location convenient for you needs. Thank you for choosing our hotel and we hope to see you again soon.

6/10 Satisfaisant

Joan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Beware of the mattress!!
My mattress was like a rock. We had two beds in a handicapped room, but sleeping on the floor would have been more comfortable!!
Séjour de 1 nuit en octobre 2023
Réponse de Guest Relations Management le 25 oct. 2023
Hi Joan! We are so sorry to hear about the difficulties you had with our mattresses that you experienced during your recent stay with us and that we were not able to address it right away. It is our goal to provide the best lodging experience to our valued guests and we wish to let you know that your voice is of utmost importance to us and that we are looking into better options because of your feedback. We do hope you'll return and let us show you a far better experience.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay
Good 4 day stay, reasonably priced, free parking & WiFi, standard amenities of in-room coffee + microwave + refrig + hair dryer. OK TV menu selection. Within walking distance of all my interests for the weekend.
Séjour de 3 nuits en octobre 2023
Réponse de Guest Relations Specialist le 11 oct. 2023
Dear Valued Guest, We're thrilled to hear about your positive 4-day stay with Travelodge by Wyndham Eureka! We're glad you found our hotel to be reasonably priced with the added benefits of free parking and Wi-Fi, along with standard in-room amenities. It's great to know that the location was convenient and within walking distance of your interests for the weekend. If there's anything more you'd like to share or any specific aspects you appreciated, please feel free to let us know. We're committed to providing you with a comfortable and enjoyable experience during your future visits as well. Thank you for choosing our hotel!

10/10 Excellent

Sophie von dem

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Die Preisleistung ist einfach einwandfrei. Ich war in einigen höher gerateten Motels und muss sagen das alle Travellodges in denen ich war, die Bewertung hätte deutlich höher sein müssen; im Vergleich. Kurzum: Für Stopover einfach gut!
Séjour de 1 nuit en octobre 2023
Réponse de Guest Relations Specialist le 6 oct. 2023
Dear Sophie, We sincerely appreciate your positive feedback and are thrilled to hear that you found our price-performance ratio to be excellent. It's wonderful to know that we have exceeded your expectations, especially in comparison to higher-rated motels. Providing a great experience for our guests is our top priority, and we're delighted that you consider us an excellent choice for a stopover. Thank you for your kind words, and we look forward to welcoming you back on your next visit to Travelodge by Wyndham Eureka!

10/10 Excellent

Zowie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My stay has been relaxing . Pretty
Séjour de 1 nuit en septembre 2023
Réponse de Guest Relations Specialist le 30 sept. 2023
Dear Zowie, We're delighted to hear that your stay has been not only relaxing but also pretty! At Travelodge by Wyndham Eureka, we take immense pride in creating a serene and aesthetically pleasing environment for our guests. Your comfort and satisfaction are our top priorities, and we're thrilled to have played a part in making your stay enjoyable. Should you require anything further or have any special requests, please don't hesitate to let us know. We look forward to continuing to exceed your expectations during the remainder of your stay. Thank you for choosing Travelodge by Wyndham Eureka as your home away from home.

6/10 Satisfaisant

Hyun

Les points faibles : Propreté
Strong odor
There was a strong odor when we opened the room. Keeping the windows helped us.
Séjour de 1 nuit en septembre 2023
Réponse de Guest Relations Specialist le 29 sept. 2023
Dear Hyun, We're grateful for your feedback and apologize for the initial inconvenience you experienced with the strong odor in your room. Your comfort is important to us, and we're glad to hear that keeping the windows open helped alleviate the issue. We'll investigate the cause of the odor to ensure it doesn't happen again in the future. If you ever encounter any issues during your stay, please don't hesitate to let us know so that we can address them promptly and make your stay as pleasant as possible. Thank you for bringing this to our attention, and we look forward to providing you with an even better experience on your next visit.

4/10 Médiocre

Joe

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
No AC, very loud street, didnt feel safe.
Séjour de 1 nuit en septembre 2023
Réponse de Guest Relations Specialist le 29 sept. 2023
Dear Joe, We're truly sorry to hear about your negative experience during your stay with us. Your comfort, safety, and peace of mind are of utmost importance to us, and it's disheartening to learn that you didn't have a pleasant stay. The lack of AC, street noise, and feeling unsafe are serious concerns, and we take them very seriously. We will address these issues immediately and take steps to ensure they are resolved to prevent such situations in the future. Your feedback is valuable to us, and we appreciate you bringing these matters to our attention. If you ever decide to give us another chance, we will work hard to provide you with a much improved and enjoyable stay. Your satisfaction is our priority, and we hope to regain your trust in the future. Thank you for sharing your feedback.

10/10 Excellent

Carlos

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Guest Relations Specialist le 26 sept. 2023
Dear Carlos, Thank you so much for your rating! We're absolutely glad that you had a great experience during your stay at Travelodge by Wyndham Eureka. Your satisfaction is our top priority, and it's rewarding to know that we met all your expectations. We're delighted that you enjoyed your time with us, and we'll continue to work hard to maintain this level of excellence. We look forward to welcoming you back for another outstanding visit.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean Hotel
I stayed in this motel in 2018 and for the price it was very clean and conveniently located. Since this was my only experience in Eureka, I tried it again. My room was very clean and comfortable. Everything worked. There was plenty of hot water. Both staff members I encountered were very friendly and accommodating. I was very pleased with my stay. Thank you.
Séjour de 2 nuits en septembre 2023
Réponse de Guest Relations Specialist le 26 sept. 2023
Dear James, Thank you for taking the time to share your positive experience with us. We greatly appreciate your loyalty and are delighted to hear that your recent stay at our motel was just as enjoyable as your previous visit in 2018. We take pride in providing clean and comfortable accommodations to our guests, and we're pleased to know that your room was up to your standards. It's also wonderful to hear that our staff members were friendly and accommodating, as providing excellent service is at the heart of what we do. Your kind words are truly appreciated, and we look forward to the opportunity to host you again in the future. If there's anything specific you loved about your stay or if you have any suggestions for us to maintain this level of excellence, please feel free to share. Thank you for choosing Travelodge by Wyndham Eureka, and we can't wait to welcome you back on your next visit to Eureka.

6/10 Satisfaisant

Bonnie

Voyage en famille
did not like area older hotel with little upgrades what drew me to the hotel was the price and a that wyndham take over making properties better shap friendly staff front desk
Séjour de 3 nuits en septembre 2023
Réponse de Guest Relations Specialist le 21 sept. 2023
Hi Bonnie, We appreciate your feedback and understand your concerns about the older hotel and limited upgrades. We're glad to hear that the friendly staff at the front desk made your stay more enjoyable. Please know that we continuously work to improve our property to provide better experiences for our guests. Your comments will be taken into consideration as we strive to enhance our facilities and services. Thank you for choosing to stay with us, and we hope to have the opportunity to host you again in the future.

10/10 Excellent

Wojciech

Séjour de 1 nuit en septembre 2023
Réponse de Guest Relations Specialist le 22 sept. 2023
Dear Valued Guest, Thank you so much for the perfect rating! We're delighted that you had an exceptional experience during your stay. If you ever return or if you have any more feedback or requests in the future, please feel free to reach out. Your satisfaction is our top priority, and we look forward to serving you again. Have a wonderful day!

10/10 Excellent

Renee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All stated above
Séjour de 1 nuit en septembre 2023
Réponse de Guest Relations Specialist le 18 sept. 2023
Dear Renee, Thank you so much for the perfect rating! We're delighted to know that you had an exceptional experience during your stay. If you ever decide to stay with us again or need any assistance in the future, please don't hesitate to reach out. We aim to continue providing top-notch service. Safe travels, and we look forward to hosting you again!

10/10 Excellent

William

Les points forts : Propreté, personnel et service, équipements
Room was very nice and spacious. Lots of outlets for devices and chargers.
Séjour de 1 nuit en septembre 2023
Réponse de Guest Relations Specialist le 18 sept. 2023
Dear William, We're thrilled to hear that you found your room very nice and spacious and that it offered plenty of outlets for your devices and chargers. Your comfort and convenience are important to us, and we're delighted that our accommodations met your needs. If you have any more feedback or if there's anything else we can do to enhance your stay, please feel free to let us know. We hope you continue to enjoy your time with us!

10/10 Excellent

Carl

Séjour de 1 nuit en septembre 2023
Réponse de Guest Relations Specialist le 17 sept. 2023
Hi Carl,Thank you for the perfect rating! We're delighted to hear that you had a fantastic experience. If you have any specific feedback or comments you'd like to share about your stay, please feel free to let us know. We appreciate your support and hope to have the pleasure of hosting you again in the future!

10/10 Excellent

Daniel

Séjour de 1 nuit en septembre 2023
Réponse de Guest Relations Specialist le 4 oct. 2023
Hello Daniel, Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If there's anything more we can do to make your stay even better or if you have any specific feedback or requests, please don't hesitate to let us know. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. We hope to have the pleasure of hosting you again in the future!

4/10 Médiocre

Gregory

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is not suitable, but I understand that is standard in Eureka. Too bad!
Séjour de 1 nuit en août 2023
Réponse de Guest Relations Specialist le 4 sept. 2023
Dear Gregory,Thank you for taking the time to provide feedback about your recent stay. We are sorry to hear that you did not find the accommodations suitable for your needs.Eureka, like many places, can have a variety of accommodations to choose from, and we understand that preferences can vary greatly. If there are specific aspects of your stay that you found unsatisfactory, we would greatly appreciate any additional feedback you can provide so that we can work to improve our services and facilities.We value your opinion and hope that you might consider staying with us again in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to host you again.

8/10 Bien

Igaine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Guest Relations Specialist le 28 août 2023
Dear Igaine,Thank you for leaving a rating for your recent stay. We appreciate your feedback and are glad that you chose to stay with us. If you have any specific insights or suggestions that could help us enhance your experience even further, please feel free to share. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Guest Relations Specialist le 26 août 2023
Hi Robert,Thank you for your rating your recent stay. We appreciate your feedback and are glad to know that you had a positive experience. If there are any specific aspects you'd like to share or suggestions to improve, please feel free to let us know. We hope to have the opportunity to welcome you back for an even better stay in the future.