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Avis sur The Gordon Hotel

3.5 out of 5
The Gordon Hotel
555 Oak Street, Eugene, OR

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 654 avis sur 757." "
Note des voyageurs de 8 (Bien), d’après 71 avis sur 757." "
Note des voyageurs de 6 (Satisfaisant), d’après 20 avis sur 757." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 757." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 757." "

10/10

Propreté

9,8/10

Personnel et service

9,6/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Luc

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very Nice
Séjour de 1 nuit en avril 2022
Réponse de Dana - Front Office le 3 mai 2022
Thank you for the 5/5 rating! We appreciate the feedback.

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location and staff.
Séjour de 1 nuit en mai 2024
Réponse de Austin le 28 mai 2024
Michael, thank you so much for your review! We also love our location in town, and are glad to hear that you were able to experience our world class staff! We hope to see you again soon!

10/10 Excellent

Leslie

Les points forts : Propreté et équipements
Loved my stay here! Very relaxing and had everything I need.
Séjour de 1 nuit en mai 2024
Réponse de Austin le 27 mai 2024
Leslie, thank you so much for your review! We are glad to hear that we were able to provide a relaxing and accommodating stay for you! We hope to see you again the next time your travels bring you to Eugene!

10/10 Excellent

THOMAS, Glen Allen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Artsy hotel that was very clean and comfortable
Séjour de 1 nuit en mai 2024
Réponse de Austin le 26 mai 2024
Thomas, thank you so much for your review! We are so glad to hear that you enjoyed art centered hotel! We hope to see you again soon!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Austin le 24 mai 2024
John! Thank your 5! We appreciate it!

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and modern. Free complimentary snacks and drinks.
Séjour de 1 nuit en mai 2024
Réponse de Austin le 22 mai 2024
Michael thank you so much for your review! We are glad you were able to take part in our complimentary items for our guests! We hope to see you again soon!

10/10 Excellent

Daniela

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved it. Only feedback is 1) Complementary wine is a nice feature but the wines were terrible :( and 2) occasionally heard people in next room.
Séjour de 4 nuits en mai 2024
Réponse de Austin le 20 mai 2024
Daniela, thank you so much for your feedback! I'm sorry to hear there were these couple of issues. I will make sure to pass this feedback along to the right people. Thank you for letting us know! We hope to see you again soon!

10/10 Excellent

Ron

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s great
Séjour de 1 nuit en mai 2024
Réponse de Austin le 17 mai 2024
Ron, thank you for your review! We are so glad to hear that you had a great time with us! We hope to see you again soon!

8/10 Bien

Brent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Austin le 10 mai 2024
Brent, thank you for your review! We are sorry to hear we did not meet all of your expectations. We hope we can make your next visit a spectacular one!

10/10 Excellent

Roberta

Josh gave me coffee from behind the desk this morning before the coffee was out for guests. I really appreciated this so early!
Séjour de 2 nuits en mai 2024
Réponse de Austin le 10 mai 2024
Roberta, thank you for your review! Joshua is a stellar employee, and we are glad he was able to take care of you! We hope to see you again soon!

10/10 Excellent

GUY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Austin le 10 mai 2024
Guy, thank you for your 5! We appreciate it!

6/10 Satisfaisant

Kathleen

Les points forts : Propreté
Séjour de 3 nuits en mai 2024
Réponse de Austin le 10 mai 2024
Kathleen, we are sorry to hear that we fell short on your visit with us. We hope we can do better the next time you are with us!

10/10 Excellent

beth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Austin le 10 mai 2024
Beth, thank you for your 5! We appreciate it!

10/10 Excellent

Elyse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Austin le 10 mai 2024
Elyse, thank you for your 5! We appreciate it!

10/10 Excellent

Glynis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Austin le 6 mai 2024
Glynis, thank you for our 5! We are glad that you enjoyed your stay with us!

8/10 Bien

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great new hotel It’s a little noisy and sheets could Use a upgrade but overall very nice option for Eugene
Séjour de 1 nuit en avril 2024
Réponse de Austin le 1 mai 2024
John, thank you for your review! I will make sure to pass along the feedback on the sheets to our ownership. We hope to see you again soon!

10/10 Excellent

Shannon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Austin le 1 mai 2024
Shannon, thank your for your 5! We hope to see you soon!

10/10 Excellent

Adam

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
From check-in to check-out everything was seamless. Patrick at the front desk was phenomenal. Give that guy a raise!
Séjour de 1 nuit en avril 2024
Réponse de Austin le 29 avr. 2024
Adam, thank you so much for your review! Patrick is definitely an amazing team member, and I will make sure to pass your on your praise!

10/10 Excellent

shelley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
From the moment we arrived, we had everything we needed. It was elegant but welcoming, the staff was professional and friendly. Complimentary snacks and drinks and a cozy lounge were very nice. The room was very nice. Great bed and huge tv. I would highly recommend this hotel.
Séjour de 1 nuit en avril 2024
Réponse de Austin le 29 avr. 2024
Shelley, thank you so much for your detailed review! We are so glad to hear that you had a wonderful time with us, and were able to take advantage of our complimentary items. We hope to see you again soon!

10/10 Excellent

Quentin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I’ll be back
Séjour de 1 nuit en avril 2024
Réponse de Ausitn le 20 avr. 2024
Quentin, thank you for your 5! We will gladly have you back any time!

8/10 Bien

Mary, Eugene

Room design is very conveniently laid out for a traveler. Nice touch with the refillable glass water bottles. Beds were a little softer than I like but there are comfy and warm bedclothes.
Séjour de 1 nuit en avril 2024
Réponse de Austin le 20 avr. 2024
Mary, thank you for your review! We are glad to hear you enjoyed the room. Sorry to hear the bed was not comfortable for you. Hopefully your next visit we can find one that will work.

10/10 Excellent

Jane

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel. Valet parking only. Good dining options
Séjour de 2 nuits en avril 2024
Réponse de Austin le 15 avr. 2024
Jane, thank you for your review! We are glad to hear you enjoyed our hotel and partner restaurants!

10/10 Excellent

Jared

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Austin le 16 avr. 2024
Jared, thank you for your 5! We appreciate it!

10/10 Excellent

Curtis

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Gordon is wonderful, and we’ll stay there any chance we get. Note that service in the restaurant (which is not run by the hotel) can be slow on busy weekends and plan accordingly. Also, the lamps block the TVs in the bar.
Séjour de 2 nuits en avril 2024
Réponse de Austin le 12 avr. 2024
Curtis, it's always a pleasure to have you join us! We are so glad to hear that you had a great stay with us! I will make sure to pass along the restaurant feedback to their ownership!

10/10 Excellent

Irene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Had a great time at our stay and would definitely come again.
Séjour de 2 nuits en avril 2024
Réponse de Austin le 12 avr. 2024
Irene, we are glad to hear you had a great time with us! We hope to see you again soon!

10/10 Excellent

Ann

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel, great staff. Speakeasy was super cool, loved the cocktails we got. Wonderful location. Highly recommend!
Séjour de 1 nuit en avril 2024
Réponse de Austin le 8 avr. 2024
Ann! Thank you for your glowing review! We are so glad to hear that you had a great stay!

10/10 Excellent

Ingrid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely hotel. Clean. Staff very friendly. Rooms are lovely. Always try to stay there.
Séjour de 1 nuit en avril 2024
Réponse de Austin le 8 avr. 2024
Ingrid, thank you for your 5! We are glad to hear you are a loyal guest and that we can provide wonderful stays!

10/10 Excellent

Taizo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful place to be
Séjour de 1 nuit en avril 2024
Réponse de Austin le 8 avr. 2024
Taizo, thank you for your 5! We strive to be a wonderful place for our guests to be and we are glad we were able to provide that for you!

2/10 Horrible

Thomas

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Super noisy. There is a restaurant/ bar on the top floor. If you get a room under it don’t count on getting any sleep with all the banging and noise.
Séjour de 1 nuit en avril 2024
Réponse de Austin le 8 avr. 2024
Thomas, I am so sorry to hear about the issues with your stay. We hope we can provide a better stay for you next time! If you can reach out to us and let us know more about how we can improve that would be great!

10/10 Excellent

Docia

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property, friendly staff, and great dining on-site.
Séjour de 1 nuit en mars 2024
Réponse de Austin le 5 avr. 2024
Docia, thank you so much for your 5! Our staff are the best, and we are glad you enjoyed our partner restaurants!

10/10 Excellent

EDUARDO

Les points forts : Infrastructures et conditions de l’hébergement
The place is very good and I am going to recommend it
Séjour de 1 nuit en avril 2024
Réponse de Austin le 10 avr. 2024
Eduardo! Thank you for your review! We hope to see you again soon!

10/10 Excellent

Roslyn, Tracy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely LOVE my stay here, albeit it was brief, but definitely worth it. It is bougie and boutiquey. Also it’s the details that stood out. Having a complimentary cocktail upon arrival and endless complimentary snacks- chef’s kiss. Lastly, the tablet, the bright and airy room, and the lobby vibe is an ENTIRE MOOD. Also staff super friendly and being able to walk to shops and food options were a bonus
Séjour de 1 nuit en mars 2024
Réponse de Austin le 30 mars 2024
Roslyn! Thank you so much for your glowing review! We are so happy to hear that you loved your stay with us and we look forward to seeing you again!

10/10 Excellent

Eric

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent all around!
Séjour de 1 nuit en mars 2024
Réponse de Your friendly Gordon Hotel staff le 28 mars 2024
Thank you for the great rating. See you again soon!

10/10 Excellent

John, Colorado Springs

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Attentive, helpful, welcoming.
Séjour de 1 nuit en mars 2024
Réponse de Austin le 27 mars 2024
John! Thank you for your 5! We are glad that our staff were able to provide you with a great experience!

6/10 Satisfaisant

Anita

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very small room Tv difficult to operate confusing key security in elevators no breakfast was quiet and clean
Séjour de 2 nuits en mars 2024
Réponse de Austin le 27 mars 2024
Anita, we are sorry to hear you had some troubles during your stay with us. Hopefully we can provide a better experience for you next time!

8/10 Bien

Hayley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Austin le 27 mars 2024
Hayley! Thank you for your review! We hope we can make it a 5 next time!

10/10 Excellent

Owen

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazingly comfortable beds
Réponse de Austin le 26 mars 2024
Owen! Thank you for your 5! We are glad to hear you enjoyed our one of a kind beds!

10/10 Excellent

Douglas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great and friendly service.
Séjour de 2 nuits en mars 2024
Réponse de Austin le 25 mars 2024
Douglas! Thank you for your 5! We are glad to hear we were able to provide a friendly experience for you!

10/10 Excellent

Kathleen, St Petersburg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Austin le 25 mars 2024
Kathleen! Thank you for your 5! We are glad you enjoyed your stay!

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic hotel In a fantastic area
Séjour de 1 nuit en mars 2024
Réponse de Austin le 24 mars 2024
John! Thank you for your review! We do enjoy being centrally located in town! We hope to see you again. soon

10/10 Excellent

Maren

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed at the hotel during our visit to UO and enjoyed the hotel and Eugene
Séjour de 1 nuit en mars 2024
Réponse de Your friendly Gordon Hotel staff le 24 mars 2024
Thank you for the great rating. We hope to see you again soon

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location
Séjour de 1 nuit en mars 2024
Réponse de Austin le 17 mars 2024
Eric! Thank you for your 5! We are glad you enjoyed your stay!

10/10 Excellent

Alexander, Portland

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Excellent place to stay in Eugene
Séjour de 1 nuit en mars 2024
Réponse de Austin le 15 mars 2024
Alexander! Thank you for your review!

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent hotel with great, friendly staff. My only complaint is that the internet is unstable and needs to be improved.
Séjour de 2 nuits en mars 2024
Réponse de Austin le 15 mars 2024
Robert! Thank you for your review. I will pass this information along to our management. team!

10/10 Excellent

Fiona

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room was very clean, bed and pillows were comfy! Lots of dining options too!
Séjour de 1 nuit en mars 2024
Réponse de Austin le 10 mars 2024
Fiona, thank you for your wonderful review! We are so glad to hear that you enjoyed our one-of-a-kind beds!

10/10 Excellent

Karl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Best part of downtown Eugene. Close to everything. Wonderful place!
Séjour de 2 nuits en février 2024
Réponse de Austin le 2 mars 2024
Karl! Thank you so much for your 5! We are glad you were able to enjoy everything around us!

10/10 Excellent

Matthew

Séjour de 2 nuits en février 2024
Réponse de Austin le 23 mars 2024
Matthew! Thank you for your 5! We are glad you enjoyed your stay!

6/10 Satisfaisant

Curtis

Voyage en famille
Les points forts : Équipements
Poor acoustics… heard the couple next door (ahem) throughout the night. Banging on the wall did not deter them.
Séjour de 1 nuit en février 2024
Réponse de Austin le 2 mars 2024
Curtis, we are so sorry to hear about the issues you experienced. Our quiet hours start at 11pm, so we are always happy to reach out to reach out to guests who are a little loud

10/10 Excellent

Sharyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A cool place to stay.
Séjour de 1 nuit en février 2024
Réponse de Austin le 25 févr. 2024
Sharyn, Thank you for your 5! We are glad to hear you enjoyed your stay!

8/10 Bien

Josh, Portland

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very unique property, with plenty of dining options near-by. Staff was very helpful from front desk to concierage and restaurant staff. Very similar setting to the Dairy District in Denver,...open air walkable property.
Séjour de 2 nuits en février 2024
Réponse de Austin le 22 févr. 2024
Josh, thank you for your review! We do enjoy all the options around us, and our staff try to provide the best experience they can. We are glad to hear that you had a good stay with us!