Avis sur Campus Inn & Suites Eugene Downtown
Campus Inn & Suites Eugene Downtown
390 E Broadway, Eugene, OR
Avis
8,0
Très bien
8,0/10
Propreté
8,8/10
Personnel et service
7,2/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
7,4/10
Écoresponsabilité
Avis
1 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de Manager le 1 août 2019
On behalf of our entire staff thank you for staying with us and for rating your stay.
8/10 Bien
eric
9 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super
eric
Séjour de 1 nuit en septembre 2018
Réponse de Manager le 10 sept. 2018
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our service. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
6/10 Satisfaisant
Sandra
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements
Sandra
Séjour de 1 nuit en mai 2024
Réponse de Manager le 25 mai 2024
Hello Sandra,We are glad to hear you had a chance to visit your son during your stay. If there's anything we could improve for your future visits, please feel free to share your feedback with us.
10/10 Excellent
Robert
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 2 nuits en mai 2024
Réponse de Manager le 23 mai 2024
Hello Robert,We're delighted to hear you found our property enjoyable. Your feedback is truly appreciated. Thank you for choosing to stay with us.
10/10 Excellent
Ming Hei
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ming Hei
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Ming Hei, We are delighted to hear that you found our location convenient, with a nearby Whole Foods and close proximity to the train station. We strive to offer a prime location for our guests to enjoy all that the area has to offer. Your positive feedback is greatly appreciated.
10/10 Excellent
Jennifer
18 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 3 nuits en mai 2024
Réponse de Manager le 21 mai 2024
Hello Jennifer, We appreciate your feedback on our convenient location, delicious breakfast, and cleanliness. We apologize if the furniture did not meet your expectations. Your comments will be shared with our team for future improvements.
10/10 Excellent
Colleen
17 mai 2024
Colleen
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Colleen, We are delighted to hear that you found our hotel clean and well-maintained. Our team always goes the extra mile to ensure our guests have a comfortable stay. Your recommendation means a lot to us, thank you for choosing to stay with us!
10/10 Excellent
Ann
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ann
Séjour de 1 nuit en mai 2024
Réponse de Manager le 19 mai 2024
Hello Ann,We are delighted to hear that you found our staff accommodating and enjoyed our convenient location near various amenities. We strive to provide a positive experience for all our guests. Should you have any further feedback or suggestions, please feel free to reach out to us.
10/10 Excellent
Nicole
16 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nicole
Séjour de 1 nuit en mai 2024
Réponse de Manager le 19 mai 2024
Hello Nicole,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another enjoyable experience.
8/10 Bien
Heather
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heather
Séjour de 1 nuit en mai 2024
Réponse de Manager le 14 mai 2024
Hello Heather,Thank you for sharing your feedback with us. We're glad to hear you enjoyed our breakfast offerings. Should you have any further suggestions for improvement, our management team would love to hear from you directly.
10/10 Excellent
MARK
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MARK
Séjour de 1 nuit en mai 2024
Réponse de Manager le 13 mai 2024
Hello MARK,We are delighted to hear that you found our hotel convenient, clean, and quiet during your stay. Your satisfaction is important to us, and we appreciate your feedback. Should you have any further comments or suggestions, please do not hesitate to contact us.
4/10 Médiocre
Mandi
10 mai 2024
Les points faibles : Personnel et service
Mandi
Séjour de 1 nuit en mai 2024
Réponse de Manager le 11 mai 2024
Hello Mandi,We regret to hear about your check-in experience and room discrepancy. We appreciate your feedback and encourage you to reach out to our management to further address this matter. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better stay in the future.
6/10 Satisfaisant
Derek
8 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Derek
Séjour de 1 nuit en mai 2024
Réponse de Manager le 11 mai 2024
Hello Derek,We appreciate your kind words about our staff and their service. Your feedback regarding the circuit breaker has been noted for further improvement. Should you have any other concerns, please feel free to reach out to our management team for assistance.
8/10 Bien
Christy, Louise
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christy
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
Hello Christy,We are delighted to hear that you found our hotel clean and our staff friendly. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Thank you for choosing to stay with us.
10/10 Excellent
James
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, équipements
James
Séjour de 1 nuit en mai 2024
Réponse de Manager le 7 mai 2024
Hello James,We're delighted to hear you found value in your stay with us. Your feedback is greatly appreciated as we strive to provide a positive experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to us.
10/10 Excellent
Rahuldeva
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rahuldeva
Séjour de 1 nuit en avril 2024
Réponse de Manager le 1 mai 2024
Hello Rahuldeva,We are thrilled to hear about your positive experience during your stay for the marathon! Our team always aims to go above and beyond for our guests. Your loyalty means a lot to us, and we look forward to welcoming you back for the race next year.
8/10 Bien
Jatinder
25 avr. 2024
Les points forts : Propreté et personnel et service
Jatinder
Séjour de 1 nuit en avril 2024
Réponse de Manager le 26 avr. 2024
Hello Jatinder,We appreciate your feedback regarding the shower condition during your stay. Guest satisfaction is important to us, and we will address this matter with our maintenance team for further improvement. Your input helps us enhance the experience for future guests.
8/10 Bien
Philip
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Philip
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Philip,We are pleased to hear that you found our hotel clean and our staff friendly during your stay. Your positive feedback is truly appreciated. We hope to welcome you back soon for another enjoyable stay.
10/10 Excellent
Delaney
22 avr. 2024
Delaney
Séjour de 1 nuit en avril 2024
Réponse de Manager le 13 mai 2024
Hello Delaney,We are thrilled to hear that you had a wonderful stay at our hotel! If you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon!
4/10 Médiocre
Amber
Voyage en famille
13 avr. 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Amber
Séjour de 1 nuit en avril 2024
Réponse de Manager le 15 avr. 2024
Hello Amber, We apologize for any inconvenience you experienced finding the property. Directions and maps are available on our website for future visits to ensure a smoother arrival process. Thank you for sharing your feedback; we will take this into consideration for improving our guests' experiences.
8/10 Bien
Teru
Voyage en couple
6 avr. 2024
Les points forts : Personnel et service
Teru
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Teru,We are pleased to hear that you found our room pricing fair and enjoyed your stay with us. Our front desk team always aims to provide excellent service to our guests. If you have any further feedback or need assistance, please feel free to contact our management team directly.
10/10 Excellent
Laura
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Laura,We're delighted to hear that you enjoyed our central location, cleanliness, and friendly staff during your stay. It's great to know you found the bed comfortable too! Your positive feedback is truly appreciated.
4/10 Médiocre
Elijah
Voyage en famille, Voyage d’affaires
6 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Elijah
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Elijah, We appreciate your feedback on the cleanliness and lighting of our property. We regret to hear about your experience with the room's smell and size. Your comments will be shared with the team for further improvements. Thank you for acknowledging the efficient heater during your stay.
2/10 Horrible
Frances
3 avr. 2024
Les points faibles : Personnel et service
Frances
Séjour de 1 nuit en mars 2024
Réponse de Manager le 7 avr. 2024
Hello Frances,We are sorry to hear that your experience did not meet expectations. Please feel free to contact us directly with any specific feedback from your stay so we can address your concerns promptly. We value your input and hope to welcome you back for an improved stay.
10/10 Excellent
Sara
Voyage en groupe
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sara
Séjour de 1 nuit en avril 2024
Réponse de Manager le 5 avr. 2024
Hello Sara,We're delighted to hear that you found our hotel clean, conveniently located, and offering good value. Your feedback is greatly appreciated. We hope to welcome you back in the future for another enjoyable stay.
2/10 Horrible
tracie
31 mars 2024
tracie
Séjour de 1 nuit en mars 2024
Réponse de Manager le 20 avr. 2024
Hello tracie,We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly with any further feedback so we can address any issues.
6/10 Satisfaisant
Kirsten
25 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Kirsten
Séjour de 1 nuit en mars 2024
Réponse de Manager le 27 mars 2024
Hello Kirsten, We appreciate you choosing our hotel for your stay. Please feel free to reach out to us directly with any feedback you may have so we can address any concerns you encountered. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.
8/10 Bien
Margaret Rose
Voyage en famille
24 mars 2024
Margaret Rose
Séjour de 1 nuit en mars 2024
Réponse de Manager le 27 mars 2024
Hello Margaret Rose,We appreciate your kind words about our staff. Our team strives to provide exceptional service to all guests. Your feedback motivates us to continue delivering excellent hospitality. Thank you for choosing to stay with us.
6/10 Satisfaisant
Peg
Voyage en famille
24 mars 2024
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Peg
Séjour de 1 nuit en mars 2024
Réponse de Manager le 27 mars 2024
Hello Peg, We regret to hear about the inconvenience you experienced with the heater in your room. Your feedback is important to us and will be shared with the relevant team for further review and improvement. We appreciate you bringing this to our attention so we can ensure a better experience for our future guests.
10/10 Excellent
shannon, Lakeside
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
shannon
Séjour de 5 nuits en mars 2024
Réponse de Manager le 22 mars 2024
Hello shannon,We are delighted to hear that you have had an enjoyable stay at our hotel and that our team members have exceeded your expectations with their helpfulness and friendliness. It's wonderful to know that you found our property and rooms clean, with ongoing improvements. We appreciate your kind words and look forward to welcoming you back when you visit Eugene in the future.
4/10 Médiocre
Sheila
Voyage d’affaires
21 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Sheila
Séjour de 1 nuit en mars 2024
Réponse de Manager le 22 mars 2024
Hello Sheila,We apologize for any inconvenience caused during your stay. We take all feedback seriously and will address this with our housekeeping team to ensure a pleasant experience for all our guests in the future.
10/10 Excellent
Kenny
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kenny
Séjour de 1 nuit en mars 2024
Réponse de Manager le 20 mars 2024
Hello Kenny,We are pleased to hear that you enjoyed the peaceful atmosphere of our centrally located hotel. Thank you for sharing your feedback with us.
8/10 Bien
Maria
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maria
Séjour de 2 nuits en mars 2024
Réponse de Manager le 14 mars 2024
Hello Maria, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
8/10 Bien
Michael Bruce
7 mars 2024
Les points forts : Personnel et service
Michael Bruce
Séjour de 4 nuits en mars 2024
Réponse de Manager le 9 mars 2024
Hello Michael Bruce,We are delighted to hear that you found our staff excellent and enjoyed the convenience of our location. We strive to provide a comfortable stay for all our guests and are glad you would consider staying with us again. Your feedback is much appreciated and we hope to welcome you back in the future.
8/10 Bien
Jennifer, Astoria
Voyage en couple
3 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en mars 2024
Réponse de Manager le 6 mars 2024
Hello Jennifer, We're glad to hear you found the location convenient for your needs. Your feedback is greatly appreciated. If you require further assistance or have any other comments, please don't hesitate to contact us.
4/10 Médiocre
NOAH
3 mars 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
NOAH
Séjour de 1 nuit en mars 2024
Réponse de Manager le 5 mars 2024
Hello NOAH, We are sorry to hear that you did not enjoy our continental breakfast during your stay. Your feedback is valuable to us and will be shared with the team for further review and improvement. If you have any further comments or concerns, please feel free to reach out to our management team.
4/10 Médiocre
Brian
Voyage en famille
1 mars 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Brian
Séjour de 1 nuit en février 2024
Réponse de Manager le 2 mars 2024
Hello Brian,We appreciate your feedback and apologize for any inconvenience during your stay. Please feel free to reach out to our management team directly to discuss your concerns and provide any additional details or photos you may have. Thank you for bringing these matters to our attention, as we are always looking to improve our guests' experience.
8/10 Bien
Anabelle
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anabelle
Séjour de 2 nuits en février 2024
Réponse de Manager le 1 mars 2024
Hello Anabelle, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
4/10 Médiocre
Leanne, White City
Voyage en couple
22 févr. 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Leanne
Séjour de 1 nuit en février 2024
Réponse de Manager le 24 févr. 2024
Hello Leanne, We appreciate your feedback regarding your recent stay with us. We encourage guests to reach out to our management team directly with any concerns during their stay, to ensure immediate resolution and enhanced comfort. We apologize for any inconvenience caused and will address the mentioned areas for improvement.
6/10 Satisfaisant
Melissa
Voyage en famille
21 févr. 2024
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Melissa
Séjour de 1 nuit en février 2024
Réponse de Manager le 22 févr. 2024
Hello Melissa, We appreciate you choosing our hotel for your stay. If you have any feedback you would like to share, please don't hesitate to reach out to us so we can address any concerns. Your satisfaction is our top priority.
6/10 Satisfaisant
Sonia
20 févr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Sonia
Séjour de 1 nuit en février 2024
Réponse de Manager le 22 févr. 2024
Hello Sonia, We're glad to hear you stayed with us! If there's anything we can improve on, please feel free to contact us directly so we can address any concerns. Hope to welcome you back in the future!
8/10 Bien
Jesse
19 févr. 2024
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Jesse
Séjour de 1 nuit en février 2024
Réponse de Manager le 23 févr. 2024
Hello Jesse,We appreciate you choosing to stay with us. If you have any feedback to share, please do not hesitate to contact us. We hope to welcome you back soon for an even better experience!
2/10 Horrible
Courtney
17 févr. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Courtney
Séjour de 1 nuit en février 2024
Réponse de Manager le 21 févr. 2024
Hello Courtney, We're sorry to hear that your experience fell short of expectations. Please don't hesitate to contact us directly so we can address any concerns you may have. Hope to have the opportunity to welcome you back in the future.
8/10 Bien
Kathleen
12 févr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Kathleen
Séjour de 1 nuit en février 2024
Réponse de Manager le 15 févr. 2024
Hello Kathleen,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are glad you had a good experience. If you have any specific feedback or suggestions, we encourage you to reach out to us so we can address any areas of improvement. We hope to welcome you back again in the future.
8/10 Bien
Sharon
11 févr. 2024
Sharon
Séjour de 4 nuits en février 2024
Réponse de Manager le 14 févr. 2024
Hello Sharon,Thank you for choosing our hotel for your stay. We are glad to hear that you had a positive experience overall. If there is anything specific you would like to share with us about your stay, please feel free to reach out to us directly. We appreciate your feedback and hope to welcome you back in the future.
4/10 Médiocre
Christopher
28 janv. 2024
Christopher
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 31 janv. 2024
Hello Christopher, We appreciate you choosing our hotel for your recent stay. We would love to hear more about your experience so we can address any concerns you may have had. Please reach out to our hotel directly so we can discuss your feedback in greater detail. We value your input and hope to have the opportunity to improve your next stay with us.
8/10 Bien
Daniel
28 janv. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 28 janv. 2024
Hello Daniel,We appreciate your feedback and are glad you found our hotel to be a good value. We apologize for any inconvenience you experienced with the bathroom and internet connection. We believe in continuously improving our services and will take your comments into consideration. Please don't hesitate to reach out to our management team for any further assistance.
8/10 Bien
Sharon
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Canceled flight
Sharon
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 23 janv. 2024
Hello Sharon,Thank you for choosing our hotel for your unexpected stay. We're delighted to hear that our staff provided a warm and friendly welcome, and that your room was clean and well-equipped. It's great to know that you found the bed comfortable and appreciated the convenient location near restaurants and a grocery store. We hope to welcome you back in the future.
10/10 Excellent
Tricia
21 janv. 2024
Tricia
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 23 janv. 2024
Hello Tricia,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a great experience with us. We appreciate your support and hope to have the pleasure of welcoming you back in the future.
8/10 Bien
Laurie
18 janv. 2024
Laurie
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 1 févr. 2024
Hello Laurie,Thank you for staying at our hotel! We're glad you had a positive experience during your stay. If there's anything specific you'd like to share with us, please feel free to reach out to our team directly. We appreciate your patronage and hope to welcome you back again in the future.