Avis sur METT Hotel & Beach Resort Marbella Estepona
METT Hotel & Beach Resort Marbella Estepona
Urb. Costalita s/n, Puente de Cancelada, Estepona, Malaga
Avis
9,4
Exceptionnel
9,6/10
Propreté
9,4/10
Personnel et service
10/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,6/10
Écoresponsabilité
Avis
17 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2023
Réponse de Javier del Pozo le 9 nov. 2023
Dear Jérôme,Merci for choosing us on your recent stay in Costa del Sol!I am extremelly happy to read that you enjoyed our facilities and atmosphere of our beach resort. A positive review is as important as anything to us and gives us the reassurance that we are doing things the right way!Thank you again for taking the time to submit the review and we hope to welcome you back in the future.Sincerely,Javier del PozoFront Office Manager
10/10 Excellent
Julia
Voyage en couple
19 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Julia
Séjour de 4 nuits en mai 2024
Réponse de Javier del Pozo le 26 mai 2024
Dear Julia,Thank you so much for taking the time to sumbit the review.I am very happy to read that you have enjoyed your our facilities, the service provided by our METT associates and breakfast! Your review drives us to keep our team motivated and deliver the best service to all our guests and costumers.I appreciate your time again and I hope to serve you in the near future!Sincerely,Javier del PozoFront Office Manager
10/10 Excellent
Rana
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rana
Séjour de 2 nuits en mai 2024
Réponse de Javier del Pozo le 9 mai 2024
Dear Rana,Thank you very much for choosing us on your recent stay in Costa del Sol.I am extremely happy to see that our property and the service provided by our team exceeded your expectations.I appreciate your time and I hope to welcome you back to METT Marbella-Estepona in soon!Sincerely,Javier del PozoFront Office Manager
8/10 Bien
Terence Martin
Voyage en couple
10 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Terence Martin
Séjour de 5 nuits en avril 2024
Réponse de Natalia Ramon le 13 avr. 2024
Dear Terence Martin,Thank you for sharing your experience with us.We are pleased to know that you enjoyed your stay with us and we hope to welcome you back soon at METT Hotel & Beach Resort, Marbella-Estepona!Kind regards,Natàlia RamonFront Office Assistant Manager
8/10 Bien
Phiroze
Voyage en couple
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Phiroze
Séjour de 5 nuits en avril 2024
Réponse de Natalia Ramon le 13 avr. 2024
Dear Phiroze,Thank you so much for taking the time to share your experience with us and for your kind words. Rest assured that will be shared with the team!Regarding the music, please note that as a lifestyle hotel we do organise events especific days per week with music to create a vibrant atmosphere. However, I would like to thank you for your constructive comments.We hope to welcome you back very soon at METT Hotel & Beach Resort, Marbella-Estepona!Kind regards,Natàlia RamonFront Office Assistant Manager
10/10 Excellent
carlos, guayaquil
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
carlos
Séjour de 3 nuits en mars 2024
Réponse de Javier del Pozo le 9 mai 2024
Dear Carlos,Thank you very much for staying with us and your time spent to submit the Guest Experience review.I was very glad to see that you were clearly satisfied with your experience at our hotel. We are very proud of our property and especially our team, a positive review is as important as anything to us and gives us the reassurance that we are doing things the right way! Once again we sincerely thank you for your time and I hope we have the pleasure of welcoming you back to METT Marbella-Estepona in the not too distant future.Sincerely,Javier del PozoFront Office Manager
8/10 Bien
malik
9 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
malik
Séjour de 4 nuits en novembre 2023
Réponse de Javier del Pozo le 9 nov. 2023
Dear Malik,Thank you very much for staying with us and your time spent to complete your review.I was very glad to see that you were clearly satisfied with your experience at our hotel. Rest assured that I will share your feedback with METT team.Once again we sincerely thank you for your time and I hope we have the pleasure of welcoming you back to METT Marbella-Estepona in the not too distant future.Sincerely,Javier del PozoFront Office Manager
10/10 Excellent
Kevin
6 nov. 2023
Kevin
Séjour de 1 nuit en novembre 2023
8/10 Bien
Andreas
21 sept. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Andreas
Séjour de 12 nuits en septembre 2023
Réponse de Paula - Guest Experience Ambassador le 22 sept. 2023
Good afternoon, This is Paula from Guest Experience. We would like to know more about how was your stay with us in order for you to make a 5/5 stay. We would love to hear in which areas we can improve. We are at your disposal in case of any further assistance. Best regards, Paula - Guest Experience Ambassador