Dear Valerie, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to read through your feedback and to learn that you really have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We hope to have the opportunity of welcoming you back soon to Andalusia, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Yan, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to see your feedback and to learn that you really have enjoyed your vacation here in Estepona.Your unlimited recomendation score is highly appreciated. We hope to have the opportunity of welcoming you back soon to Andalusia, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Sophie, I would like thank you for choosing Kempinski Hotel Bahia, and for taking your valuable time to share your experience with us. We are very happy to know that you enjoyed our hotel. We sincerely hope to welcome you back soon to Kempinski Hotel Bahia. Kind regards, Axel Bethke-GM

Dear Guest, Thank you very much for having chosen Kempinski Hotel Bahia Estepona during your last visit to Costa del Sol and for taking your valuable time to share your experience on Expedia. It is with great pleasure to hear that you enjoyed your stay with us. We hope you will have the opportunity to visit us again soon to enjoy another relaxed holiday. With kind regards, Axel Bethke - GM

Chèr Invité, Merci beaucoup de partager votre expérience positive de Expedia avec nous. C'est un plaisir pour nous de savoir que vous avez apprécié votre séjour. Nous espérons vous accueillir à nouveau dans un proche avenir. Veuillez agréer, mes sincères salutations. Axel Bethke General Manager

Dear Eric, thank you for you review on Hotels.com. I am sorry to hear that you were partly dissapointed as the restaurants were not to your liking and the room you chose was the lowest category and as a consequence you had only a partial view. I am glad to see however that you enjoyed the installations of our hotel and hope to welcome you back in the near future. With kind regards. Axel Bethke - GM

Dear Jean-Jaques, thank you very much for having chosen Kempinski Hotel Bahia Estepona during your last visit to Costa del Sol and for taking your valuable time to share your experience on Expedia. I am pleased to hear that you enjoyed your room with sea view as well as the breakfast and the beautiful gardens. Thank you for recommending our hotel and we are looking forward to welcoming you back in the near future. With kind regards Axel Bethke

Dear Didier, I'm sorry to hear that guests next door were preventing you from sleeping. We advise our customers to call Reception in such cases, as we would have discreetly asked the other guests to be more respectful.

Dear Amarja, Thank you very much for having chosen Kempinski Hotel Bahia Estepona during your visit to Costa del Sol and for taking your valuable time to share your experience with us. Please accept our apologies for answering in English. We are delighted to hear that you enjoyed your stay with us and we do appreciate your 100% recommendation. We look forward to your return! With warmest regards The Management

Dear Expedia user, Thank you so much for having chosen Kempinski Hotel Bahia Estepona and for your five star review. Please accept our apologies for answering in English. We are delighted to read you had a great hotel experience and that it felt like in paradise. We do appreciate it and look forward to welcoming you back on your next visit very soon! With kindest regards The Management

Dear Mr. Nicolas, Thank you for staying with us and thank you for this great review. We appreciate your comments and are looking forward to welcoming you back in a not too distant future. Kind regards, Victor Betro, Executive Assistant Manager

Dear Mr. Philippe, Thank you for your stay in May and for sharing your feedback with us! We are sorry that not everything was up to your expectations and hope to have a chance to welcoming you back in not too distant future with better weather conditions in order to offer a most enjoyable stay. Again thank you for the feedback and kind regards, Victor Betro

Dear Mr. Bertrand, Thank you for staying with us and thank you for this great review. We appreciate your comments and are looking forward to welcoming you back in a not too distant future. Kind regards, Victor Betro, Executive Assistant Manager

Dear Christine, thank you for having stayed with us and for your nice feedback. We look forward to your upcoming stay. Kind regards, Jean Marc

Chere Michelle, Merci beaucoup d´avoir choisi notre Hôtel pour votre séjour à la Costa del Sol. Nous vous remercions également pour vos commentaires et sommes vraiment reconnaissants de votre feedback qui est de la plus haute importance pour nous. Nous vous remercions pour votre parrainage et espérons pouvoir vous redonner la bienvenue chez nous en réservant directement avec nous. Merci et nos meilleures salutations, Jean Marc General Manager

Cher Pierre, Merci pour votre séjour chez nous à Kempinski Hotel Bahía. Nous nous excusons pour les deux canards qui visitent nos piscines seulement en été. Nous espérons vous recevoir et vous donner la bienvenue à nouveau bientôt chez nous. Sincères Salutations, Jean-Marc Poli

Dear Mohd, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Expedia. It is a pleasure to read that you really enjoyed your stay with us. Your unlimited recommendation score is highly appreciated. We hope to have the opportunity to welcome you again to our hotel in the near future, until then, best regards from the Costa del Sol. Gerardo Canivell Front Office Manager

Dear Juan, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Expedia. It is a pleasure to read that you really enjoyed your stay with us. I would like to thank you in particular for your kind words regarding our dedicated staff, this is always a great motivation for all of us, please rest assured that I will share your comments with the entire team. Your recommendation score is highly appreciated. We hope to have the opportunity to welcome you again to our hotel in the near future, until then, best regards from the Costa del Sol. Gerardo Canivell Front Office Manager

Dear Carol,Thank you for your recent visit to our hotel, for your comments and for taking the time to share them in Expedia.It is a real pleasure to read that you enjoyed your time with us. We want to thank you for your wonderful comments and for your unlimited recommendation which is highly appreciated.I would like to take the opportunity to thank you as well for your proactive comments, it really helps us to improve, please rest assured that I will share them with the involved departments.We will be delighted to have the opportunity of welcoming you back to our property soon, until then, best regards from Kempinski Hotel Bahía.Gerardo CanivellFront Office Manager

Dear Fabienne,Thank you for your recent visit to our hotel, for your impressions and for taking the time to share them in ebookers. It is a real pleasure to read that you enjoyed your time with us. Your unlimited recommendation is highly appreciated.We will be delighted to have the opportunity of welcoming you back to our property soon, until then, best regards from Kempinski Hotel Bahía.Gerardo CanivellFront Office Manager

Dear Oyami,Please allow me to respond to you in english. Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to read through your feedback and to learn that you have enjoyed your vacation here in Estepona and that we could find the right room for you. Your recommendation score is highly appreciated. We hope to have the opportunity of welcoming you back soon to Andalusia, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Ute,Please allow me to respond to you in english. Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Expedia. It is a real pleasure to read through your feedback and to learn that you really have enjoyed your vacation here in Estepona. I would like to thank you in special for your recogntion to our dedicated staff, this is always a great motivation for all of us. Your recommendation score is highly appreciated. We hope to have the opportunity of welcoming you back soon to Andalusia, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Amanda, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to read through your feedback and to learn that you really have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We hope to have the opportunity of welcoming you back soon to Andalusia, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Moheed, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Expedia. It is a real pleasure to read through your feedback and to learn that you really have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We hope to have the opportunity of welcoming you back soon to Andalusia, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Veronica, We extend our gratitude to you for sharing your experience with us. It is with deep regret that we acknowledge your dissatisfaction during your recent visit.We would like to take the opportunity and apologise for the inconveniences you may have experienced. We took good note as well about your comments. We provide complimentary sunbeds to all our hotel guests, but the Bali beds have an additional cost.Last but not least we have a Haagen-Dazs shop at the hotel but it is an outsource outlet and we do not set the prices, I regret to learn that you find them so expensive. Our main aim is to enhance our guests' experience and your comments help us to improve.We really hope to have the opportunity to welcome you back in the future to show you our truly service.Best regards,Gerardo CanivellFront Office Manager

Dear Chris, Thank you very much for staying with us and for taking the time to share it in Hotels.com. We are happy to read that you had an enjoyable stay with us. Hope to see you again soon. Best wishes from the entire team. Gerardo CanivellFront Office Manager

Dear David, We extend our gratitude to you for sharing your experience with us in Expedia. It is with deep regret that we acknowledge your dissatisfaction during your recent visit due the culinary offer at our property and we are even more disheartened by reading your disappointment with your holiday. As described in our website our restaurants are seasonal and are changing depending the time of the year and the weather conditions, we keep this information updated from the restaurants section. Please accept our apologies for the inconveniences described, as our main aim is to enhance our guest satisfaction further.We really hope to have the opportunity to welcome you back in the future to show you our truly service and extended facilities.Best regards Gerardo CanivellFront Office Manager

Dear Gabriel, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to read through your feedback and to learn that you have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We are looking now to have the opportunity of welcoming you back soon to Estepona, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Michael,We would like to thank you for sharing your experience. We are delighted to hear that you enjoyed your stay and our exclusive facilities. On the other hand we see that our dining offer did not exceed your expectations. Your feedback is duly noted and we are committed to making the necessary changes to enhance our service.We hope that you will visit us again in the near future.Best regardsBelén ArenasDirector of Rooms

Dear Greg, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to read through your feedback and to learn that you have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We are looking now to have the opportunity of welcoming you back soon to Estepona, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Susan,We appreciate your kindness in sharing your experience with us. It is very motivating to know that it has been to your satisfaction and that we have met your expectations, since we are dedicated to delivering exceptional service to our valued clients.On behalf of the team, we hope you will visit us in the near future.Best regards,Belén ArenasDirector of Rooms

Dear Jes, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to read through your feedback and to learn that you have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We are looking now to have the opportunity of welcoming you back soon to Estepona, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Jacqueline, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to read through your feedback and to learn that you have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We are looking now to have the opportunity of welcoming you back soon to Estepona, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Estimado Álvaro,Gracias por su reciente estadía en nuestro hotel y por tomarse el tiempo para compartir su experiencia con nosotros en Expedia. Es un verdadero placer leer sus comentarios y saber que ha disfrutado de sus vacaciones aquí en Estepona. Su puntuación de recomendación ilimitada es muy apreciada.Esperamos tener la oportunidad de darle la bienvenida pronto de nuevo a Estepona, hasta entonces, un cordial saludo desde la "Costa del Sol".Gerardo CanivellJefe de Recepción

Dear Jonathan, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to read through your feedback and to learn that you have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We are looking now to have the opportunity of welcoming you back soon to Estepona, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Katie, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to read through your feedback and to learn that you have enjoyed your vacation here in Estepona. I would like to thank you in particular for your warm words regarding our property, facilities and culinary offer. Your unlimited recommendation score is highly appreciated. We are looking now to have the opportunity of welcoming you back soon to Andalusia, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager

Dear Saleh, Thank you for your recent stay at our hotel and for taking the time to share your experience with us in Hotels.com. It is a real pleasure to learn that you have enjoyed your vacation here in Estepona. Your unlimited recommendation score is highly appreciated. We are looking now to have the opportunity of welcoming you back soon to Andalusia, until then, best regards from "Costa del Sol". Gerardo Canivell Front Office Manager