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Avis sur Turf Valley Resort

3.5 out of 5
Turf Valley Resort
2700 Turf Valley Rd, Ellicott City, MD

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 408 avis sur 749." "
Note des voyageurs de 8 (Bien), d’après 218 avis sur 749." "
Note des voyageurs de 6 (Satisfaisant), d’après 82 avis sur 749." "
Note des voyageurs de 4 (Médiocre), d’après 25 avis sur 749." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 749." "

9,0/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Christina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Turf Valley is a serene getaway and convenient to activities in Ellicott City and Baltimore. We enjoyed waking up to the birds and the resort is back off any major road which is nice. The rooms are very spacious and clean. Every staff member was very helpful and went above and beyond during our stay. Parking is in an open lot and plenty. We enjoyed the spa and appreciate the indoor and outdoor pool. Alexandra’s is also a great restaurant as well as dining by Turf Valley shopping center with Grill 620 and Facci’s. We will definitely be back for a longer stay in the future.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Nancy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parking is difficult unless you can walk a distance with luggage. Also, being at the far end of long hallways is difficult when walking far is a problem. Both times we stayed here, those have been the only issues.
Séjour de 1 nuit en mai 2024
Réponse de Turf Valley Resort le 14 mai 2024
Thank you for your feedback about the parking. I will share with management. We hope you visit again.

8/10 Bien

Reviana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It's a quite and convenient place to stay in. It's clean and comfortable too. Beautiful view on surround areas.
Séjour de 1 nuit en mai 2024
Réponse de Turf Valley Resort le 8 mai 2024
Thank you for your review. We are glad you enjoyed your stay with us. Please visit again.

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's a convenient place to stay during the week of seminars before the Maryland Sheep&Wool Festival, but book early.
Séjour de 1 nuit en avril 2024
Réponse de Turf Valley Resort le 8 mai 2024
Thank you for your review. We are glad you stay with us to attend the Maryland Sheep and Wool Festival. We look forward to your next visit.

10/10 Excellent

Paul

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Kira

Les points forts : Personnel et service
Rooms small and outdated , food was good.
Séjour de 2 nuits en avril 2024
Réponse de Turf Valley Resort le 30 avr. 2024
Thank you for your feedback. We are glad you enjoyed the food. We hope you visit again.

10/10 Excellent

Sherri

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a very clean and a nice relaxing place. Golfing was great and close to shops/dining.
Séjour de 2 nuits en avril 2024
Réponse de Turf Valley Resort le 30 avr. 2024
Thank you for your review. We are glad you enjoyed your stay, and we hope you visit again.

6/10 Satisfaisant

Lisa b

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en avril 2024
Réponse de Turf Valley Resort le 24 avr. 2024
Thank you for your feedback. We hope you have the opportunity to visit again.

10/10 Excellent

Ricardo

Voyage d’affaires
Les points forts : Propreté et équipements
It was great
Séjour de 1 nuit en avril 2024
Réponse de Turf Valley Resort le 24 avr. 2024
Thank you for your feedback. We look forward to your next visit!

10/10 Excellent

Gloria F

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Turf Valley Resort le 24 avr. 2024
Thank you for your feedback. We look forward to your next visit!

10/10 Excellent

Sheila

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Food and grounds are great
Séjour de 1 nuit en avril 2024
Réponse de Turf Valley Resort le 24 avr. 2024
Thank you for your feedback. We look forward to your next visit!

10/10 Excellent

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Treated me like family
Séjour de 2 nuits en avril 2024
Réponse de Turf Valley Resort le 17 avr. 2024
Thank you for your feedback. We look forward to your next visit!

10/10 Excellent

Quatonya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything
Séjour de 1 nuit en avril 2024
Réponse de Turf Valley Resort le 17 avr. 2024
Thank you for your feedback. We look forward to your next visit!

10/10 Excellent

Rebecca

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property and all amenities are clean and updated. The staff are friendly and accommodating. I recommend Turf Valley to all my family and friends.
Séjour de 1 nuit en mars 2024
Réponse de Turf Valley Resort le 2 avr. 2024
Thank you for your review. We are glad you always enjoy staying at Turf Valley Resort. We appreciate your recommendation and look forward to your next visit.

10/10 Excellent

Donna

Séjour de 1 nuit en mars 2024
Réponse de Turf Valley Resort le 17 avr. 2024
Thank you for your feedback. We look forward to your next visit!

6/10 Satisfaisant

Kathleen

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I hope I'm wrong but I felt like thegentleman checking me in was a bit condescending to me.
Séjour de 1 nuit en mars 2024
Réponse de Turf Valley Resort le 28 mars 2024
Thank you for your review. We are glad you enjoyed your stay. It is our goal for you to be treated as a valued guest each time you encounter any of our staff members. I will share your feedback with our management team. We hope you have the opportunity to visit again.

10/10 Excellent

Robert

Voyage en famille, Voyage d’affaires
Such a great place to stay when in the area. Room rates are a great deal . The rooms are fantastic and the restaurant is phenomenal . We stayed 3 nights due to family health issues in the area . We ate at the restaurant all 3 nights because it was that good ( despite many other restaurants in the area). This place is great !
Séjour de 3 nuits en mars 2024
Réponse de Turf Valley Resort le 28 mars 2024
Thank you for your review. We are glad you enjoyed your stay, and we hope you visit again.

10/10 Excellent

Gloria F

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed my stay
Séjour de 1 nuit en mars 2024
Réponse de Turf Valley Resort le 28 mars 2024
Thank you for your review. We are glad you enjoyed your stay, and we hope you visit again.

8/10 Bien

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything ok
Séjour de 1 nuit en mars 2024
Réponse de Turf Valley Resort le 19 mars 2024
Thank you for your review. We hope to see you again.

2/10 Horrible

Lakeisha

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stay away very racist I was accused of smoking in the room and I don’t even smoke at all. Very rude discourteous and unprofessional. Room are out dated the food taste terrible. Never again stay away
Séjour de 1 nuit en mars 2024
Réponse de Turf Valley Resort le 19 mars 2024
We appreciate your feedback. We do have a strict no smoking policy at our facility which includes our hotel rooms and suites. We do offer designated areas for smoking and apologize for any inconvenience.

8/10 Bien

Betrice, Edgewood

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always a pleasure visiting especially the spa.
Séjour de 1 nuit en février 2024
Réponse de Turf Valley Resort le 28 févr. 2024
Thank you for your review. We are glad you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Carleah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My husband and I absolutely love Turf Valley! It's great for a quick getaway which gives us time away but we're still close enough to home to not have a long travel. We love the peaceful and welcoming atmosphere as well as the diversity. The Spa is also a must!
Séjour de 3 nuits en février 2024
Réponse de Turf Valley Resort le 28 févr. 2024
Thank you for your review and your kind words. We are glad you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Jami

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Check in was a little uncomfortable, the lady at the front desk seemed annoyed or maybe she didn’t want to service me or something because she actually called her man behind me and he told her I was next
Séjour de 1 nuit en février 2024
Réponse de Turf Valley Resort le 28 févr. 2024
Thank you for your review and feedback. It may be a new employee that was still in training. I apologize that it was uncomfortable, and I will share with our management team to address. We hope to see you again.

10/10 Excellent

dennis v.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfort/Medical Break
Séjour de 2 nuits en février 2024
Réponse de Turf Valley Resort le 28 févr. 2024
Thank you for your review. We are glad you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Schwanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Turf Valley Resort le 28 févr. 2024
Thank you for your review. We are glad you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Rocco

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic resort, nice rooms and property for a great rate
Séjour de 1 nuit en février 2024
Réponse de Turf Valley Resort le 28 févr. 2024
Thank you for your review. We are glad you enjoyed your stay with us. We hope to see you again.

10/10 Excellent

Brian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything
Séjour de 2 nuits en janvier 2024
Réponse de Turf Valley Resort le 31 janv. 2024
Thank you for your review. We are glad you love staying with us. We hope you visit again soon!

4/10 Médiocre

Anthony

Séjour de 1 nuit en janvier 2024
Réponse de Turf Valley Resort le 31 janv. 2024
Thank you for your review. I am sorry that you did not have a better stay. We hope you give us another opportunity to provide an improved experience.

10/10 Excellent

Wendy

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My favorite room service!
Séjour de 2 nuits en janvier 2024
Réponse de Turf Valley Resort le 31 janv. 2024
Thank you for your review. We are glad you love the room service. We hope you visit again soon!

10/10 Excellent

Mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent staff & very vlean
Séjour de 1 nuit en janvier 2024
Réponse de Turf Valley Resort le 11 janv. 2024
Thank you for your review. We hope you visit again.

10/10 Excellent

Douglas

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in was especially good. Marc, at the front desk was personable and very professional. He set the tone for our stay. BTW: there were a couple large events occurring during our visit. Our room was very quiet. It was a very good stay for us.
Séjour de 1 nuit en décembre 2023
Réponse de Turf Valley Resort le 31 janv. 2024
Thank you for your review. We are glad you had a good stay, and our staff was friendly and professional. We hope you have the opportunity to stay with us again.

6/10 Satisfaisant

Idania

Les points forts : Propreté et personnel et service
It was a pleasant stay but the rooms are a bit outdated
Séjour de 1 nuit en décembre 2023
Réponse de Turf Valley Resort le 4 janv. 2024
Thank you for your review. We are in the process of renovations, and we hope you will visit again to see the updates.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 6 nuits en décembre 2023
Réponse de Turf Valley Resort le 4 janv. 2024
Thank you for your feedback. We hope you visit us again.

10/10 Excellent

Mary

Séjour de 1 nuit en décembre 2023
Réponse de Turf Valley Resort le 21 déc. 2023
Thank you for your review. We hope you visit again.

8/10 Bien

Elizabeth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Turf valley is a beautiful location with helpful staff, nice rooms, a good gym /pool /spa /restaurant and plenty of parking. There was a noisy party in the room next to mine one night. I called the front desk and they asked the guests to quiet down, but they didn’t. At 1:30 I knocked on the door and told them to shut up. They did. That was the only negative.
Séjour de 4 nuits en décembre 2023
Réponse de Turf Valley Resort le 21 déc. 2023
Thank you for your review. We are glad you enjoyed the beautiful location, hotel and amenities. I apologize for the noisy neighbors and will share with our management team. We hope you have the opportunity to visit again.

10/10 Excellent

Zach

Séjour de 1 nuit en décembre 2023
Réponse de Turf Valley Resort le 14 déc. 2023
Thank you for your review. Please visit us again.

10/10 Excellent

Lorraine

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My room was recently renovated and well appointed with lush towels and toiletries. I requested a quiet room at the end of the hall and the staff were most polite and accommodating. Would definitely stay here again.
Séjour de 1 nuit en décembre 2023
Réponse de Turf Valley Resort le 14 déc. 2023
Thank you for your review. We are glad you enjoyed your stay with us including your renovated room and our friendly staff. We look forward to seeing you again.

10/10 Excellent

Betrice, Edgewood

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Turf Valley Resort le 14 déc. 2023
Thank you for your review. Please visit us again.

8/10 Bien

Sherry

Séjour de 4 nuits en novembre 2023
Réponse de Turf Valley Resort le 4 janv. 2024
Thank you for your feedback. We hope you visit us again.

10/10 Excellent

Joseph

Séjour de 1 nuit en novembre 2023
Réponse de Turf Valley Resort le 21 déc. 2023
Thank you for your review. We hope you visit again.

10/10 Excellent

Joseph

Séjour de 2 nuits en novembre 2023
Réponse de Turf Valley Resort le 21 déc. 2023
Thank you for your review. We hope you visit again.

10/10 Excellent

Danica Libunao

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This place has always been a good spot when we are out of town! Very clean and always on point and very straight forward with their clientele.
Séjour de 1 nuit en novembre 2023
Réponse de Turf Valley Resort le 30 nov. 2023
Thank you for your review. We appreciate your continued patronage and are glad you had a great stay. We look forward to your next visit.

10/10 Excellent

Dorinda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had an overnight stay at the Turf Valley Resort and my suit was spacious, nicely decorated and clean. Room service was terrific according to my teen. I would definitely stay here again.
Séjour de 1 nuit en novembre 2023
Réponse de Turf Valley Resort le 30 nov. 2023
Thank you for your review. We are glad you enjoyed your stay, and your teen did too. We hope you visit again.

8/10 Bien

Ma Cristine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ok
Séjour de 1 nuit en novembre 2023
Réponse de Turf Valley Resort le 14 déc. 2023
Thank you for your review. Please visit us again.

6/10 Satisfaisant

WMaurice

Voyage en famille
Les points faibles : Personnel et service
The facility needs to be updated. It seemed very old but kept well. The manager of the restaurant was very rude and insensitive to disabled people. He was not very accommodating
Séjour de 2 nuits en novembre 2023
Réponse de Turf Valley Resort le 16 nov. 2023
Thank you for your feedback. It is our goal for you to be treated as a valued guest each time you encounter any of our staff members. I am sincerely sorry that you were not shown the level of customer service you deserve.

10/10 Excellent

Rebecca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No complaints, I’ll be back
Séjour de 1 nuit en novembre 2023
Réponse de Turf Valley Resort le 16 nov. 2023
Thank you for your review. We are glad you enjoyed your stay, and we look forward to having you back again soon.

6/10 Satisfaisant

Gary

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Nice place, a little bit dated
We (a couple) stayed overnight for 1 night only because we were attending a comedy show nearby and this looked like a nice place to stay. If you are a golfer then this is your spot! The grounds are nicely kept. The building itself is kind of dated and we were put in a corner room on the 4th floor all the way at the end of the building. Our room was a handicap room which is fine but if you are really bound to a wheelchair, you are screwed if there is an emergency. I don’t know why the handicap room is so far away from the elevator and on the 4th floor to begin with but that’s not my call. Anyways it seemed like every other room had a little balcony except ours. The corner rooms are bad because of the outside temps from both sides of the room. The room was cold so we turned on the heater and it blasted right in our face all night which sucked. On the upside, the restaurant on site called Alexandra’s was really good! The food was really great and not too pricey. We had dinner and breakfast there so that was nice and convenient. Not sure if we will ever be back there again if visiting Elliott City. There was a wedding going on at the same night so that was entertaining to see a bunch of drunk folks staggering around that night lol.
Séjour de 1 nuit en novembre 2023
Réponse de Turf Valley Resort le 16 nov. 2023
Thank you for your review and detailed feedback. I will share your comments with our management team regarding the issues you experienced. We are glad you enjoyed the food at Alexandra's restaurant, and we hope you have the opportunity to visit again.

10/10 Excellent

Barbara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property overlooking golf course. Friendly and cheerful staff. Breakfast buffet was very good and priced reasonably.
Séjour de 1 nuit en novembre 2023
Réponse de Turf Valley Resort le 8 nov. 2023
Thank you for your review. We are glad you had a great stay. We hope you visit again.

6/10 Satisfaisant

Monica

Les points faibles : Personnel et service
Nothing. For a resort, I was underwhelmed
Séjour de 2 nuits en novembre 2023
Réponse de Turf Valley Resort le 8 nov. 2023
Thank you for your review. I am sorry we did not meet your expectations. We hope you will give us another opportunity to provide an improved experience.

10/10 Excellent

Tracey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Turf Valley Resort le 8 nov. 2023
Thank you for your review. We hope you visit again.