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Avis sur Motel 6 Elk City, OK

2 out of 5
Motel 6 Elk City, OK
2604 East Highway 66, Elk City, OK

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 51 avis sur 285." "
Note des voyageurs de 8 (Bien), d’après 81 avis sur 285." "
Note des voyageurs de 6 (Satisfaisant), d’après 54 avis sur 285." "
Note des voyageurs de 4 (Médiocre), d’après 53 avis sur 285." "
Note des voyageurs de 2 (Horrible), d’après 46 avis sur 285." "

6,6/10

Propreté

7,6/10

Personnel et service

5,4/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

5,0/10

Écoresponsabilité

Avis

2/10 Horrible

Griselda

Voyage en groupe, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Usually, if I don't have something nice to say, I wont. This will be one of my few exceptions. Starting at the lobby, the desk clerk was pretty friendly when first checking in. There is a large "NO REFUNDS" sign at check-in. The lobby smelled of a mix of humidity and cigarettes... place needs to be urgently aired out. The first room I got was absolutely filthy. The beds had hair on them, the sheets were dirty and stained. The restroom was even worse. I asked the desk clerk for a new room. The second room was better but not by much. The beds were also covered in hair, the sheets were stained, and sheets had cigarette burns. The restroom was also extremely filthy. Luckily, I always carry lysol wipes and tried to make the most out of the situation... It seemed like the room had not been cleaned in MONTHS!!! It was so gross!!! I requested clean sheets, and apparently, it was a hard feat to accomplish, filled with annoyance and sarcasm. My husband and friend made the beds with the clean sheets and we called it a night. This was the worst hotel/motel stay ever. I want a refund so bad. As for the manager, you're welcome. We left the room cleaner than when we arrived.
Réponse de Brand Experience Team le 23 avr. 2024
Hi Griselda,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Horrible

Scott

Voyage d’affaires
Les points faibles : Équipements
3:30 AM wake up call to trashy arguments
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 12 mars 2024
Hi Scott,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

4/10 Médiocre

Chris

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté
Not very clean. No wash cloths, no soap for hands or shower. No matter, there was no hot water either.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 12 mars 2024
Hi Chris,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Rebel, Spencer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Esequiel

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Markley

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Front desk was very nice and very helpful 👍👍
Séjour de 1 nuit en novembre 2023
Réponse de Brand Experience Team le 7 déc. 2023
Hi Markley,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Horrible

Gulnaz

Séjour de 1 nuit en novembre 2023

8/10 Bien

Raymond

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
This is why it was $51 nothing special. A place to sleep. Very outdated. It’s ok
Séjour de 1 nuit en novembre 2023
Réponse de Nancy Y. le 28 nov. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Sue

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The location is easy to get to. The staff is kind and courteous. The room is spacious and clean.
Séjour de 1 nuit en novembre 2023
Réponse de Brand Experience Team le 20 nov. 2023
Hey Sue, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

2/10 Horrible

Lucia

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Don't waist your money.
The room was dirty and dead roaches all over the floor with cheerios. The bathroom smelled like mold and dampened.
Séjour de 1 nuit en octobre 2023
Réponse de Nancy Y. le 6 nov. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Horrible

Jesus

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room was clean but bed cover had holes. The lobby and halls smelled of cigar smoke and lobby area smelled of marijuana constantly. The halls looked dirty and the hall ceilings had water damage. Booked a non smoking room but could still smell smoke either from next door or halls. Walls are thin and could hear and literally feel the bumps from wall against our bed. There’s a sign in the lobby that says no refunds or else I would’ve stayed somewhere else, good thing it was a one night stay.
Réponse de Brand Experience Team le 25 oct. 2023
Hi Jesus,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Bruce

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Michella Deneen

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Give Debbie a RAISE
We broke down about 20 miles from this town. We were hot and tired and so sad. Debbie and her crew made everything perfect. I cannot rave enough about her and the rest of the folks at this motel. The room is a better one for Motel 6. Not perfect, but I love that I can bring my Chihuahua's. I am so thankful for these people. I will definitely stay here in the future
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 9 oct. 2023
Hi MichellaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff very pleasant and very helpful. This was not a pleasure trip unfortunately. Everything good thanks
Séjour de 1 nuit en août 2023
Réponse de Nancy Y. le 5 sept. 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Horrible

Dwight

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The place was a mess very noisy. advertised breakfast had none. the drive had potholes. wasn't up to grade as for as other motel 6, I have stayed at.
Séjour de 1 nuit en août 2023
Réponse de Brand Experience Team le 28 août 2023
Hi Dwight,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Horrible

yolanda

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
this hotel was a VERY dirty experience. The blankets and sheets were disgusting and very worrisome to sleep on. The WHOLE hotel smelled like cigarettes when it’s supposedly a “no smoke zone” 1/10 experience would definitely not recommend.
Séjour de 1 nuit en août 2023
Réponse de Nancy Y. le 16 août 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Scott b

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Very happy we chose to stay here. Traveling on motorcycles, front desk lest us park them by front window so they could keep an eye on them. I’m insulin dependent. The person that checked us in assisted on getting my ice packs froze again. Plus had one that fit my cooler well and donated it to me. Everyone here has been really nice. They’re trying to keep the old building in good condition. The sheets and towels were clean.
Séjour de 1 nuit en juillet 2023

8/10 Bien

cecilia

Voyage d’affaires, Voyage en couple
The hotel is dated but my room was clean with A/C, tv that worked and a very good hot shower! The stairway area definitely needed cleaning. Parking lot in and out areas could have the pot holes fixed (they are rather large). It was a great location for my business and excellent price!
Séjour de 2 nuits en juillet 2023
Réponse de Brand Experience Team le 26 juil. 2023
Hi Cecilia, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Médiocre

Maricel

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Greg

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was clean, the price was very reasonable. Would stay there again
Séjour de 1 nuit en juillet 2023
Réponse de Brand Experience Team le 18 juil. 2023
Hi Greg,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

8/10 Bien

Jennifer

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en juillet 2023

8/10 Bien

Melissa

Séjour de 1 nuit en juin 2023

2/10 Horrible

Abdelkader

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Not clean
Séjour de 1 nuit en juin 2023
Réponse de Brand Experience Team le 11 juil. 2023
Hi Abdelkader, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

10/10 Excellent

fuquan

Les points forts : Personnel et service
条件一般
Séjour de 1 nuit en juin 2023
Réponse de Brand Experience Team le 11 juil. 2023
こんにちは旅行者、完璧な評価をありがとう!Maz K. #Team6

4/10 Médiocre

Julie

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Don’t do it
This poor old hotel needs shut down. It’s worn out, several rooms padlocked from the outside. I can only imagine how bad they must be inside. Our curtains were missing so many fasteners missing there were 6 inch gaps on each side. I kid you not, there were clothes bands aids covering the holes in the side of the bath tub.
Séjour de 1 nuit en juin 2023
Réponse de Nancy Y. le 5 juil. 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Horrible

Robert

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was filthy, used a sleeping bag
Réponse de Brand Experience Team le 26 juin 2023
Hi Robert,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Horrible

james

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst Hotel Ever
Words can not describe what happened. Arrived at 10:15PM. Employee affront door smoking . He could not get computer started, could not find reservations (had redeemed free night ).Suggested I pay him at a "discounted rate". I refused, then he questioned if I was at correct hotel, had correct date on reservation. I Had to provide printed copy. He then called someone. On my printed copy, he was so high, could not located check in date, or actually Motel 6 name ! This went on for 20 minutes ! He was so messed up, confused my State drivers license ID for a hotel room key !. Finally he let me check in after 25 minutes of his antics. Told him I was tired, been driving for over 13 hours . Now the room : numerous dead cockroaches, human blood on table leg, trash still in can from previous guest. Had I not been so beat tired , would have left.This employee should be discharged . This is the worse experience I've ever had at a Motel6 , or a reservation with Hotels.Com ! Have pictures to back up my allegations . Will file a complaint with Motel6 corporate and Hotels.Com , as I'm a gold member. Do NOT STAY at this place in ELK CITY OK.
Séjour de 1 nuit en juin 2023
Réponse de Brand Experience Team le 26 juin 2023
Hi James,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Horrible

Jessica

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not recommended
Ended up leaving to find a different hotel to stay at. The building was in terrible shape, no signs, the rooms had beds that were filled with cigarette burns. Did not make us comfortable so we left.
Séjour de 1 nuit en mars 2023
Réponse de Brand Experience Team le 3 avr. 2023
Hi Jessica,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Cory

!
Séjour de 1 nuit en février 2023
Réponse de Nancy Y. le 23 févr. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Cory

Séjour de 1 nuit en janvier 2023

8/10 Bien

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

2/10 Horrible

Kato

4/10 Médiocre

Linda

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Back door didn't close. Floors gritty. Stain on bedspread.
Séjour de 1 nuit en octobre 2022
Réponse de Brand Experience Team le 27 oct. 2022
Hi Linda,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Médiocre

john

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff was nice but the facility is disgusting. The room had an odor of urine, the floors were sticky, the bathroom was unclean and the tub had peeling paint. The ice machine was broken.
Séjour de 1 nuit en septembre 2022
Réponse de Nancy Y. le 30 sept. 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Médiocre

loraine

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Stay away.
I have pics of all this. Blood on bathroom wall. Shower had 4 hairs, used bar of soap on upper edge of shower, showerhead pipe was disconnected, you could see into the wall where it was disconnected. Toilet bowl was black from hard water or not being cleaned. Strange people wandering about looking into cars. One person stumbled into a car with flat tires and passed out.
Séjour de 1 nuit en août 2022

6/10 Satisfaisant

Kimberly

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Overall for a one night stay it’s okay, being entirely honest this place is very run down and not properly maintained. Outlets are so worn they won’t hold a plug, have signs of sparking or small burns around the outlets. The room wasn’t cleaned well and appeared to have left over mess from previous occupants that wasn’t cleaned. The lights would flicker before staying on, the bathroom vent didn’t work. The bathroom was not properly cleaned and the shower curtain had what I hope was either mud or chocolate staining all over it. There were nail holes all in the walls that were poorly fixed and very obvious. The room came with a little fridge (clean) and a dirty microwave. It’s not the worst place to stay if you’re on a very strict budget but not the nicest either. The entire building has a weird smell to it and seemed the vending machines and ice were out of order.
Séjour de 1 nuit en juillet 2022

4/10 Médiocre

edwin

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
none
You get what you pay for.
Séjour de 2 nuits en juillet 2022

2/10 Horrible

Robert

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022

8/10 Bien

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en mai 2022
Réponse de Nancy Y. le 2 juin 2022
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y. #Team6

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were nice, but the area around the property wasnt great.
Séjour de 1 nuit en mars 2022
Réponse de Brand Experience Team le 2 mai 2022
Hi Matthew, Thank you for the wonderful rating! Lilith #Team6

4/10 Médiocre

Shonda

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Hot water didn't work. Smelled like smoke and weed in the whole building. Walls are super thin. Was woken up by children screaming and loud adults at the front desk. We wont be staying here again
Séjour de 2 nuits en avril 2022
Réponse de Brand Experience Team le 2 mai 2022
Hi Shonda, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 Horrible

Grant

Séjour de 3 nuits en février 2022

2/10 Horrible

Julia

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I didn't even stay at the hotel because the front desk lady Swore up and down she didnt have my reservation. I demand a refund
Séjour de 3 nuits en décembre 2021
Réponse de CM - Guest Relations Manager le 5 janv. 2022
Dear Julia, Thank you for your feedback and I am sorry that your experience has been very unpleasant. Customer service is one of our top priorities and we would never want any of our guests to be treated rudely. We will speak to the staff in question to ensure that our customer service standard would be re-imposed, and for this situation to never happen again. Sincerely,

2/10 Horrible

Felicia

Séjour de 1 nuit en novembre 2021

2/10 Horrible

cindy

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
Dirty, dumpy, women yelling and arguing at 2am right by our room.
Séjour de 1 nuit en octobre 2021
Réponse de CM - Guest Relations Manager le 26 oct. 2021
Dear cindy, Thank you for leaving us a review. Allow me to apologize on behalf of our hotel for all the issues that you have faced during your stay. We aim to provide a satisfactory and enjoyable experience to our guests. The problems that you have reported will be investigated for appropriate resolutions. We hope we can get a chance to replace this experience of yours with a more pleasant one. Sincerely,

2/10 Horrible

Monica

Séjour de 1 nuit en octobre 2021

8/10 Bien

Terence

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good
Séjour de 1 nuit en septembre 2021
Réponse de CM - Guest Relations Manager le 14 oct. 2021
Dear Terence, We are happy to learn that every aspect of your stay has been good. It has been our pleasure serving you and rest assured we will use your positive feedback as a motivation to provide even more exceptional service. We hope to see you again. Sincerely,

8/10 Bien

Ann

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Really nice people running this M6
Séjour de 4 nuits en septembre 2021
Réponse de CM - Guest Relations Manager le 13 sept. 2021
Dear Ann, Thank you so much for your compliment! I will gladly share this to the entire team, and they surely have more encouragement to continue with our efforts to provide great service. We hope to see you again. Sincerely,

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté et équipements
The property was very dirty with over a dozen dead cockroaches on the floor inside the room. Also the refrigerator did not work at all and the toilet “ran” all night long. I am not terribly picky but this dirtiness was terrible, I absolutely do not recommend.
Séjour de 1 nuit en août 2021
Réponse de CM - Guest Relations Manager le 13 août 2021
Dear Valued Guest, Thank you for leaving us a review. I am so sorry about the unpleasant experience you've had. Cleanliness is a top priority and this experience of yours is not within our standards. We will get this reported to housekeeping and aim for a stricter compliance to cleanliness standards moving forward. Sincerely,