Caro Vincenzo,Desidero ringraziarla per il tempo dedicato a scriverci in seguito al suo soggiorno presso Novotel Marsa Alam. Sono spiacente che il servizio e la prestazione non siano stati all’altezza delle sue aspettative e la prego di accettare le nostre più sincere scuse.Gli alberghi Novotel desiderano offrire sempre il massimo nella qualità del servizio. Pertanto la sua opinione è per noi molto preziosa. Le assicuro che saranno intraprese tutte le azioni necessarie al fine di migliorare la qualità delle prestazioni citate.La ringrazio nuovamente per i suoi commenti e ci auguriamo di riconquistare la sua fiducia in occasione del suo prossimo soggiorno.Nell’attesa di accoglierla nuovamente, le porgo, Signor, i miei più cordiali salutiManagement Team,

Liebe Frau Annette,wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Marsa Alam. Über Ihre lobenden Worte freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen,Management Team,

Dear Valued Guest,In Novotel, we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Your comments will be taken in consideration.Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards,Management Team

Sehr geehrte Frau. Alexandra,wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Marsa Alam. Über Ihre lobenden Worte freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen,Management Team,

Dear Guest, Thank you for Your review of our hotel! we are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Valued Guest,In Novotel, we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Your comments will be taken in consideration.Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards,Management Team,

Dear Guest, Thank you very much for taking the time to rate Novotel Marsa Alam Resort with 5 stars on Expedia. We are glad to know that you have spent an enjoyable holiday. Our Novotel family is waiting for your return soon. Best regards, Amr Salah General Manager

Dears. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Genral Manger .

Dear Mahmoud, Novotel Marsa Alam entire team would like to express their sincere gratitude for your kind feedback. We are glad to know that you have spent an enjoyable holiday. With pleasure. Novotel Marsa Alam team is waiting for you for another amazing holiday. Best Regards, Amr Salah, General Manager

Dear Guest, Novotel Marsa Alam entire team would like to express their sincere gratitude for your kind feedback and for recommended us on expedia. We are glad to know that you have spent an enjoyable holiday.We are waiting for your next visit soon. Best Regards, Amr Salah General Manager

Dear Mr. Ahmad, Thank you very much for taking the time to write your supporting review online and for recommending Novotel Marsa Alam Resort to Expedia readers. “Totally are perfect and great, Thank for all team work.”; what a great honor for us to receive such heartening words from an experienced traveler as you. It is my extreme delight to know that you have taken pleasure in our multiple facilities and appreciated our services style. With pleasure, I shall share your praise with the team with a special mention to those named in your review. Novotel family is waiting for your return soon. Best Regards Amr Salah General Manager

Caro ospite stimato,In Novotel crediamo fermamente che ci sia sempre spazio per migliorare e i tuoi commenti aiuteranno il nostro team nei suoi continui sforzi volti a soddisfare le aspettative dei nostri ospiti, quindi apprezziamo molto il tempo che hai dedicato alla tua giornata per condividere le tue critiche costruttive. I tuoi commenti saranno presi in considerazione.Grazie ancora per averci reso il vostro hotel preferito e per i vostri critici costruttivi, non vediamo l'ora di servirvi nuovamente e di avere l'opportunità di superare le vostre aspettative in un futuro non troppo lontano.Distinti saluti,Team di gestione,

Signor Anonymous, Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Novotel Marsa Alam. Essendo il nostro hotel internazionale, I nostri ospiti provengono da tutto il mondo e non è sempre facile soddisfare il gusto diverso di tutte le nazionalità. Nel frattempo, prenderemo in considerazione il suo commento e la informiamo che stiamo lavorando giorno per giorno su nuove pietanze per i nostri ospiti In attesa di accoglierla nuovamente, Le porgiamo cordiali saluti, Novotel Marsa Alam

Dear our valuable Guest, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Ivar, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,