Dear Wendy, thank you for choosing Casa Cook El Gouna for your weekend and for taking the time to share your valuable feedback! We look forward to welcoming you back soon for another enjoyable stay!

Thank you so much for being our guest. We were delighted to know that you had a great time, and we sincerely hope to see you soon again.Sunny greetingsYour Casa Cook Hotel Team

Dear Dhellemmes, thank you for choosing Casa Cook and for sharing such a lovely review! That's so heartwarming to learn that you loved your stay from A to Z! All the team hopes to welcome you again on your next trip to El Gouna!Best regards, Guest Relations.

Dear Ms. Sophie,Thanks a million for sharing such a great review! It was a pleasure to host you at Casa Cook, and we are extremely happy to know you absolutely loved your stay, admired the sea view villa, liked kiting options. We are hoping to welcome you again on your next trip!Best regards,Guest Relations.

Dear Valued Guest, Thank you for choosing our hotel for your vacation and for noting the points to be improved - all what you have mentioned is indeed not as per our standards and will be addressed, please accept our apology for the inconvenience faced. We strongly hope to welcome you again at our hotel to provide a wonderful stay and deserve the highest rating from your side!

Dear Celine, Thank you for having taken your time to share your feedback! You are always welcome back to enjoy more of the wonderful days with us!

Dear Francis, Thank you so much for your feedback. We are delighted to read that you liked the architecture of the hotel and the “Zen” feel of the property. Please accept our apologies for all the shortfalls experienced. It is disappointing to note that we did not manage to meet your expectations in all areas. Rest assured that remedial steps have been taken. We would be grateful if you could give us another opportunity to restore your faith in our product. Sunny greetings, Your Casa Cook El Gouna Crew

Dear Delphine, Thank you very much indeed for your great feedback and excellent online rating. We are very pleased to see that you liked our hotel design and architecture as well as our services offered. Rest assured that your comment regarding the menus have been shared with our culinary team and selections have been updated. It was a pleasure to host you and we look forward to your return. Your Casa Cook El Gouna Crew

Thank you Charlene, hope to see you again

Dear Hiba,Thank you so much for choosing our hotel and for sharing your review! We are happy to hear that you had an incredible stay and that we were able to make your anniversary celebration truly special. We are especially grateful for your kind words about our staff and we will make sure to pass along your compliments to them. We would be honored to welcome you back and continue creating memorable experiences for you and your husband!

Dear Manfred,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our establishment and that our staff provided you with friendly and attentive service. We are delighted that you found our breakfast and dinner offerings to be excellent. It is wonderful to know that you were able to relax by our beautiful beach and pool area, and that you enjoyed the evening entertainment options such as music, concerts, and dancers. Furthermore, it warms our hearts to hear that you found our place to be quiet and tranquil, allowing you to fully unwind and enjoy your vacation. We look forward to welcoming you back in the near future for another exceptional experience!

Dear Tina,Thank you so much for taking the time to share your incredible experience at Casa Cook El Gouna! We are absolutely thrilled to hear that you had such a dreamy and memorable stay with us. We are delighted to know that you thoroughly enjoyed waking up to the breathtaking sea view and sunshine every morning. We are also glad that you found our rooms to be gorgeous, clean, and comfortable. We will definitely take note of your feedback regarding more lighting in the room to enhance the overall ambiance. It brings us immense joy to hear that our staff went above and beyond to make your stay special, especially the friendly and kind waiters at the pool.Lastly, we are grateful for your recommendations of Casa Cook El Gouna to your friends. Word-of-mouth referrals are always the best compliment we can receive, and we hope that they have the opportunity to experience our hotel as well.It was an absolute pleasure to have you as our guest, and we look forward to welcoming you back for another unforgettable experience in the future!

Dear valued Guest,Thank you for choosing Casa Cook El Gouna for your weekend and for taking the time to shared your valuable feedback!

Dear Anjali, thank you for choosing Casa Cook El Gouna for your weekend and for taking the time to shared your valuable feedback!

Dear Valerie Bridget, Thank you for sharing your opinion. We are deeply saddened that even despite all our efforts in trying to enhance your experience and satisfaction, we still did not reach your expectations and left you disappointed. We truly hope you'd give us another chance and pay us one more visit, please get in touch with us when you start planning your vacation, our team would be glad to offer assistance!

Dear Sherif,Thank you for choosing our hotel for your vacation, and for sharing your feedback! We are very glad you left satisfied, and will gladly welcome you again for another stay, and will try the utmost to deserve the highest rating possible from your side!Best regards,Guest Relations.

Dear Andres,Thanks a million for sharing such a lovely review! We are so glad to know that you had a good experience at Casa Cook, and enjoyed our Duotone Pro Center! Always welcome for another smooth and relaxing holiday!Best regards,Guest Relations.

Dear Nancy,We can't thank you enough for leaving such feedback! All the team is really excited to learn that you loved everything about your stay, and surely you will be most welcomed on your next vacation for another smooth and relaxing stay!Best regards,Guest Relations.

Dear Robert,Thank you for choosing our hotel for your vacation and for sharing your opinion! We are very glad to hear that you have enjoyed your stay overall, and were satisfied by the services and room! Thank you for sharing the aspects that we might improve at - we'll definitely look into them to enhance the experience for our valued guests! All the team would be more than happy to welcome you again on your next trip!Best regards,Guest Relations.

Dear Mr.Olivier Thank you for choosing Casa Cook and for sharing such a lovely review! We are so glad to know you absolutely loved your stay with us! All the team hopes to welcome you again on your next trip to El Gouna!Best regards,Guest Relations.

Dear Reem,Thank you for choosing our hotel for your vacation, and for sharing your opinion. Unfortunately, despite all the efforts from our side to enhance your impression about the place, your expectations were still not met. We hope you could give us a chance to change it to a completely positive one, and pay us a visit one more time in future!Best regards,Guest Relations.

Dear Mr. Ammar,Thank you so much for writing a lovely review! We are very excited to learn that you loved your stay with us! You are always welcome to enjoy more wonderful days with us!Best Regards

Dear Manueal,Thank you for your opinion, we are glad to hear that you have partially enjoyed your vacation, found the hotel pretty, admired the architecture, had a nice rest and breakfast! We are sorry for the service issues, and promise to try harder to deserve higher rating from your side on your next visit!

Dear Sharan,Thank you for sharing your feedback! We are very happy to know that overall you enjoyed your vacation at Casa Cook, and would like to thank you for sharing the direction of improvement - we shall keep those to improve our offerings. You are always welcome for another vacation with us!

Dear Sarai,Thank you for choosing our hotel for your vacation! Having met your expectations is a great importance to us. We are proud to hear that you have spent a great time. All the team would be more than happy to welcome you again on your next trip!

Dear Monika,Thank you for sharing your experience with us! We are so glad to know that you absolutely loved your stay with us, and admired the style, area and atmosphere! You are always welcome to spend more of great vacations with us!

Dear Samer, thank you for choosing Casa Cook El Gouna for your weekend and for taking the time to shared your valuable feedback!

Dear Asmaa, thank you for your feedback!

Dear Sami, Thank you for having taken your time to share your great experience! We are excited to hear that you have loved our staff, cuisine and the overall atmosphere! You are always welcome back to enjoy more of the wonderful days with us!

Dear Abdullah, many thanks for your feedback!

Dear Hassan, Thank you for having taken your time to review your stay with us! We are glad to know you have enjoyed your stay in general, loved the facilities and style! We are sorry that the personnel did not match your expectations, that is definitely not our standards and be sure that proper trainings take place to enhance the experience of our guests! We hope you will give us another chance so we can completely change your impression to a positive one!

عزيزى الضيف عزام نشكر حضرتك على تعلقيكك الرائع والاشاده بافراد الفندق ونتمنى ان نستضيف حضرتك مره ثانيهز شكرا

Dear Andrew, Thank you for having taken your tome to review your stay with us! We are very glad to know that overall you had a great experience, loved the place, atmosphere and cuisine! Thank you for sharing the points where we can improve, those were shared with the management and will be addressed. You are always welcome for another vacation, and our team will do the utmost to deserve the highest rating from your side!

Dear RB, Thank you very much for taking the time to write a review about your recent stay with us. We are very pleased to read that you had an outstanding experience in our breezy beach hideaway! Thank you for all your amazing words about the hotel. We look forward to seeing you again in the near future at Casa Cook El Gouna. Your Casacook El Gouna Crew

Dear FG, Thank you for taking the time to review your recent stay in our property and sharing your feedback and concerns. We are sorry to read that some of our services and our surroundings did not meet your expectations. Please accept our most sincere apologies for the shortfalls experienced. Casa Cook El Gouna offers private pools with the villa category and access to shared pools in the Junior Suite category. Should travel ever bring you back to this part the world we would value an opportunity to restore your faith in our property and request that you contact us personally so we can handle your booking directly. Sincerely, Simone Höch, General Manager & The Casa Cook El Gouna Crew

Dear Ayman, Thank you so much for your positive feedback, we are very pleased to see that you enjoyed your stay at our hotel! Of course we are happy to read that youk liked our food and services. We look forward to seeing you again. Sunny Greetings, Your Casa Cook El Gouna Crew

Thank you very much, hope to see you soon again

Thank you for your feed back, we hope that you will come back soon to our hotel.