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Avis sur Country Inn & Suites by Radisson, Effingham, IL

2.5 out of 5
Country Inn & Suites by Radisson, Effingham, IL
1200 N Raney, Effingham, IL

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 570 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 284 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 87 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 39 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 1001." "

9,0/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Jeanne

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Correct
Séjour de 1 nuit en février 2024
Réponse de Kimberly le 19 mars 2024
Thank you for taking the time to complete our post-stay survey.

8/10 Bien

Lanae

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was clean and staff friendly. My room was on the side by the highway and it was hard to fall asleep because of the noise. I also thought the hotel was hard to get to. Overall, it was a nice place and it worked for the short time we were passing through.
Séjour de 1 nuit en mai 2024
Réponse de Kimberly le 26 mai 2024
Thank you for completing our post-stay survey.

10/10 Excellent

Muhammad

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lobby store bit pricey but no complaints about property. I would definitely stay again.
Séjour de 1 nuit en avril 2024
Réponse de Kimberly le 23 mai 2024
I am sorry, but we do not have a lobby store at this location.

10/10 Excellent

Sue

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just needed a place to stop for the night and this place for the bill. It was clean and had breakfast in the morning. Little pricing just to sleep for one night, but that seems to be the way of the world right now. Would definitely stay there again if it crossed my path.
Séjour de 1 nuit en mai 2024
Réponse de Kimberly le 22 mai 2024
Thank you for completing our post-stay survey. We are glad you enjoyed your stay.

10/10 Excellent

Cheryl

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
We only spent the night while passing through. We enjoyed the brief time we spent there.
Séjour de 1 nuit en mars 2024
Réponse de Kimberly le 19 mai 2024
Thank you for taking the time to complete our post-stay survey and we are glad you enjoyed your stay,

8/10 Bien

Lauren

Voyage en couple
Les points forts : Personnel et service
Check in was quick & desk attendant was friendly. Hot tub not great. Room fine but TV remote was dirty & wi-fi struggles.
Séjour de 1 nuit en mai 2024
Réponse de Kimberly le 12 mai 2024
Thank you for taking the time to complete our post-stay survey

10/10 Excellent

Kelsey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en mai 2024
Réponse de Kimberly le 11 mai 2024
Thank you for taking the time to complete our post-stay survey.

8/10 Bien

Keva

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Kimberly le 9 mai 2024
Thank you for taking the time to complete our post-stay survey.

6/10 Satisfaisant

Roberta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was convenient on road trip. Pool looked nice but the water had an odd smell and hot tub was lukewarm.The staff were very nice. Breakfast was nicely presented.
Séjour de 1 nuit en mai 2024
Réponse de Kimberly le 4 mai 2024
Thank you for completing our post-stay survey. We appreciate your feedback.

10/10 Excellent

Luana

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is a bit dated, but well maintained and very clean. There was freeway noise all night. Other than that, it was a nice stay.
Séjour de 1 nuit en avril 2024
Réponse de Kimberly le 24 avr. 2024
Thank you for completing our post-stay survey. We appreciate your feedback.

8/10 Bien

Craig

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient and clean
Séjour de 1 nuit en avril 2024
Réponse de Kimberly le 24 avr. 2024
Thank you for taking the time to complete our post-stay survey.

10/10 Excellent

Dan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All Good.
Séjour de 1 nuit en avril 2024
Réponse de Kimberly le 18 avr. 2024
Thank you Dan for taking the time to complete our post-stay survey. Have a great rest of your day.

8/10 Bien

Dennis

Séjour de 1 nuit en avril 2024
Réponse de Kimberly le 4 mai 2024
Thank you for completing our post-stay survey.

6/10 Satisfaisant

Ann

Voyage en famille
Les points forts : Propreté et personnel et service
Refrig had huge pool of water.
Séjour de 2 nuits en avril 2024
Réponse de Kimberly le 10 avr. 2024
Thank you for completing our pst-stay survey. We apologize for the water; we have been defrosting mini-fridges lately and I am sure yours was overlooked by mistake. We apologize for any inconvenience this may have caused.

8/10 Bien

Philip, Independence

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements
Overall it's Good place to stay for the rooms. Friendly suggestion would be clean the workout room, equipment is incredibly dusty, & seriously what is the deal with the multiple rows of plant hangers above the pool?
Séjour de 1 nuit en avril 2024
Réponse de Kimberly le 10 avr. 2024
Thank you for taking the time to complete our post-stay survey. The hooks in the pool room are not for plants, they are hooks to hold baffles. We use baffles to cut the noise down in the pool. We are replacing the old ones, so the hooks are currently empty.

10/10 Excellent

Ellen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really liked the easy access to dining places
Séjour de 1 nuit en avril 2024
Réponse de Kimberly le 10 avr. 2024
Thank you for completing our post-stay survey.

2/10 Horrible

Mark

Séjour de 1 nuit en avril 2024
Réponse de Kimberly le 28 avr. 2024
Thank you for completing our post-stay survey.

10/10 Excellent

Laura, west bloomfield

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a great place to stay for the night. Good value, easy to get to and excellent bfast!
Séjour de 1 nuit en avril 2024
Réponse de Kimberly le 6 avr. 2024
Thank you for taking the time to complete our post-stay survey, Laura. We appreciate the time and we hope to see you again if you are in the area.

10/10 Excellent

Felipe, Roswell

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
Nothing special
Séjour de 1 nuit en avril 2024
Réponse de Kimberly le 6 avr. 2024
Thank you for taking the time to complete our post-stay survey.

10/10 Excellent

Nicole

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was very clean and the staff were friendly.
Séjour de 1 nuit en avril 2024
Réponse de Kimberly le 6 avr. 2024
Thank you Nicole for taking the time to complete our post-stay survey. Have a great rest of your weekend.

8/10 Bien

Judith

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Kimberly le 7 avr. 2024
Thank you for completing our post-stay survey. Please keep us in mind if you are in the area in the future.

10/10 Excellent

Sami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Kimberly le 6 avr. 2024
Thank you for taking the time to complete our post-stay survey. We hope to see you again if you are in the area.

2/10 Horrible

Karla

Séjour de 1 nuit en mars 2024
Réponse de Kimberly le 6 avr. 2024
Thank you for taking the time to complete our post-stay survey and we apologize for not meeting your requirements. Have a great rest of your weekend.

8/10 Bien

Sara J

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were only there for an overnight stay, but all aspects were good. Beds were comfortable, room was clean, and breakfast was tasty. Our only complaint was that the hot tub was out of service.
Séjour de 1 nuit en mars 2024
Réponse de Kimberly le 6 avr. 2024
Thank you for completing our post-stay survey. We are working diligently on getting the Hot Tub fixed and we apologize it was not working during your stay.

6/10 Satisfaisant

Jason

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Property is poorly maintained. Cleanliness is low. Elevator and hallway carpet is old and dirty. Water stains on ceiling.
Séjour de 1 nuit en mars 2024
Réponse de Kimberly le 6 avr. 2024
Thank you for taking the time to complete our post-stay survey. We are planning a full-scale remodel of our location to address your concerns and many more. We hope you will stay with us again if you are in the area.

10/10 Excellent

Alison

Séjour de 1 nuit en mars 2024
Réponse de Kimberly le 20 avr. 2024
Thank you for taking the time to complete our post-stay survey.

10/10 Excellent

Roger

Séjour de 1 nuit en mars 2024
Réponse de Kimberly le 18 avr. 2024
Thank you for taking the time to complete our post-stay survey. I will make sure to share your review with everyone as an incentive.

2/10 Horrible

Lori

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The dust around baseboards and vents is thick. I have terrible dust allergy. The rug is filthy. So hot in room but temp said 69. Turned heat down but nothing changed. Had to turn air on. Not sure bed is cleaned due to sheets are so wrinkled.
Séjour de 1 nuit en mars 2024
Réponse de Kimberly le 20 avr. 2024
Thank you for completing our post-stay survey. I will look up your room number have that room deep-cleaned immediately.

10/10 Excellent

David

Séjour de 1 nuit en mars 2024
Réponse de Kimberly le 6 avr. 2024
We appreciate the time you took to complete our post-stay survey and hope to see you if you are I the area again.

10/10 Excellent

Allen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mars 2024
Réponse de Kimberly le 19 mars 2024
Thank you for taking the time to complete our post-stay survey. Please keep us in mind if you are in the area again.

10/10 Excellent

Carl

Voyage en couple
Les points forts : Équipements
Near the interstate.
Séjour de 1 nuit en mars 2024
Réponse de Kimberly le 11 mars 2024
Thank you for taking the time to complete our post-stay survey. We look forward to seeing you again if you are in the area.

10/10 Excellent

Colleen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The two gentlemen at the check in desk were polite and efficient. Beds were comfortable and clean.
Séjour de 1 nuit en mars 2024
Réponse de Kimberly le 11 mars 2024
Thank you for completing our post-stay survey. I will make sure to pass along your kind words to the two gentlemen, Have a great rest of your day.

8/10 Bien

Norma

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfy
Séjour de 1 nuit en mars 2024
Réponse de Kimberly le 19 mars 2024
Thank you for completing our post-stay survey. We hope you keep us in mind if you are in the area again.

8/10 Bien

dwight

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place for overbite stay
Séjour de 1 nuit en mars 2024
Réponse de Kimberly le 19 mars 2024
Thank you for completing our post-stay survey. We all is good your way an d you think about us if you are in the area again. Safe Travels.

10/10 Excellent

Mary Jo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our room was very clean and comfortable. Breakfast was delicious with many options. The staff was excellent. A very welcoming young man was working when we checked in. The woman working in the breakfast area was friendly and willing to take the time to chat with guests. The woman working the reception desk when we. He led out was happy and thanked us for staying with them and wished us safe travels.
Séjour de 1 nuit en février 2024
Réponse de Kimberly le 19 mars 2024
Thank you for completing our post-stay survey & we are so glad you enjoyed your stay. Please keep us in mind if you are in the area again. Happy Trails.

10/10 Excellent

patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
clean and quiet
great room. clean and quiet
Séjour de 1 nuit en février 2024
Réponse de Kimberly le 19 mars 2024
Thank you for completing our post-stay survey. We hope you are having a wonderful day.

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, modern and professional. Highly recommended
Séjour de 1 nuit en février 2024
Réponse de Kimberly le 19 mars 2024
Thank you for taking the time to complete our post-stay survey. We hope we can host you again if you are in the area.

10/10 Excellent

WILLIAM

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
👍
Séjour de 1 nuit en février 2024
Réponse de Kimberly le 19 mars 2024
Thank you for completing our post-stay survey. We hope you are having a great day. We look forward to seeing you if you are in the area in the future.

6/10 Satisfaisant

Susan

Voyage en couple
Les points forts : Propreté et personnel et service
Stayed one night to attend event at Effingham Perf. Center. Easy and quick check in and out. Seemed to be ample parking spaces and shared parking lot with next door hotel but several areas of lot had not been cleared of snow from the previous day. Room was clean but clearly dated with wallpaper pealing up at the seams in several spots and bathroom fan. Breakfast was pretty decent with several hot choices of eggs, cubed potatoes, sausage, do-it-yourself waffles, and a few cereals and toast, bagels. Conveniently located close to Cracker Barrel and would have walked there if not for very cold conditions. I would recommend if looking for decent breakfast and clean rooms and want to save a little money.
Réponse de Kimberly le 19 mars 2024
Thank you for taking the time to complete our post-stay survey. We are in the process of addressing some of the smaller maintenance issues like the ones you mentioned. We hope if you are in the area again you will stay with us and see as we work toward updating some of the older portions of our hotel. Safe travels.

10/10 Excellent

LAURE, Pepperell

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lots of families with kids. Pool got lots of use. Breakfast a little light. Comfortable, clean room. Laundry services available and inexpensive by comparison to other hotels.
Séjour de 1 nuit en février 2024
Réponse de Kimberly le 19 mars 2024
Thank you for completing our post-stay survey.

8/10 Bien

James, Lena

Voyage en couple
Les points forts : Propreté et équipements
Was average experience
Séjour de 1 nuit en février 2024
Réponse de Kimberly le 19 mars 2024
Thank you for completing our post-stay survey. Please consider us if you are in the area again.

8/10 Bien

Clinton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was there for 3 nights and the vending machine was out of order and never fixed.
Séjour de 3 nuits en février 2024
Réponse de Kimberly le 19 mars 2024
Thank you for taking the time to complete our post-stay survey. We apologize for the vending machine, we were waiting for a part to fix it.

4/10 Médiocre

Angela

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel is very past due for an update, the carpet was GROSS, the bathroom not much better. You are literally feet from the interstate. Do not stay here unless you have a good pair of earplugs. Very disappointed.
Réponse de Kimberly le 19 mars 2024
We are sorry to hear that you did not enjoy your stay. We currently discussing a full-scale remodel to update and freshen up our location. Thank you for taking the time to complete our post-stay survey and we hope you are having a great day.

6/10 Satisfaisant

Marla

Séjour de 1 nuit en février 2024
Réponse de Kimberly le 19 mars 2024
Thank you for taking the time to complete our post-stay survey. Please keep us In mind if you are in the area again.

10/10 Excellent

William, Eden

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Easy access Bath tub drain plug wouldn't stay open
Séjour de 1 nuit en février 2024
Réponse de Kimberly le 19 févr. 2024
Thank you for taking the time to complete our post-survey stay. We apologize for the issue with the tub drain and will prompt housekeeping to keep their eyes out when cleaning them. We hope you think of us if you travel back through the area.

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Kimberly le 19 mars 2024
Thank you for taking the time to complete our post-stay survey. We hope you think of us if you are in the area again.

4/10 Médiocre

Pam

Séjour de 1 nuit en février 2024
Réponse de Kimberly le 19 mars 2024
It seems like you did not enjoy your stay and we are sorry for this. We hope you are having a great day.

10/10 Excellent

Shane

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Kimberly le 19 mars 2024
Thank you for completing our post-stay survey. Please keep us in mind if you travel through the area again.

10/10 Excellent

Phillip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Kimberly le 19 mars 2024
Thank you for completing our post-stay survey. We hope you will keep us in mind if you are in the area again.

6/10 Satisfaisant

Jonathan

Les points forts : Propreté, personnel et service, confort de la chambre
it ok for quick layover
too close to interstate...so heard cars all night
Séjour de 1 nuit en février 2024
Réponse de Kimberly le 19 mars 2024
Thank you for completing our post-stay survey and we hope you are having a great day.