Dear Sonya,Thank you for sharing your feedback with us. I am glad to know that you found everything okay during the stay. Guest satisfaction is our top priority. If there is any improvement that you would like to see during your next visit, please do not hesitate to share. We hope to welcome you back soon.

Dear Steve,I sincerely apologize for the inconvenience you've experienced with leftover food under the furniture. This is certainly not the standard of cleanliness we strive to maintain in our hotel. Please allow me to express my regret, and I assure you that I will address this matter with our housekeeping team immediately.Your feedback is crucial to our improvement, and I appreciate your understanding.

Dear Luc,Thank you for your rating. We are glad to know that you had a nice time staying at our hotel. If you have any suggestions to improve the rating, please do not hesitate to share that with us. Again, Thank you for choosing our hotel and we look forward to serve you with even better experience.

Hello Catheline,Thank you for sharing your thoughtful feedback about your experience at our hotel. We greatly appreciate your input and are pleased to know that you found the pet-friendly policy, with a dedicated area for dogs, to be a positive aspect of your stay.We also value your honest evaluation of certain areas that may require improvement. Your comments about the need for a little refreshment, particularly in the bathroom, are duly noted. We understand the importance of maintaining our facilities and ensuring they are up to date and comfortable for our guests. Rest assured, we take your feedback seriously, and we will be looking into ways to enhance these aspects to provide a more enjoyable experience for all our guests.We are glad you recognize the potential of our hotel, especially in terms of its location compared to nearby hotels. Our team is committed to providing a great stay for all our guests, and your encouraging words inspire us to keep working towards creating an even better experience.Regarding the illuminated sign issue, we apologize for any inconvenience caused by the visibility of our Travelodge sign in the evening. We will take this matter into consideration and explore possible solutions to ensure better visibility and guidance for our guests. Thank you again for taking the time to share your feedback and for choosing to stay with us. We value you and hope to have the opportunity to welcome you back in the future.

Dear Michael,Thank you for bringing these concerns to our attention. We appreciate your feedback, as it helps us identify areas where we can improve our services and enhance the overall experience for our guests.Regarding the points you mentioned, we apologize for any inconvenience caused during your stay. We understand the importance of a peaceful and comfortable environment, and we regret that the noise from barking dogs and the smell of cigarette smoke in the hallways affected your experience. We will address these issues with our staff to ensure that appropriate measures are taken to prevent such occurrences in the future.Furthermore, we apologize for the disruptive noise caused by the air conditioning unit in your room. Our guests' comfort is of utmost importance to us, and we will investigate this matter to identify and rectify any faults in the system.We appreciate your feedback and assure you that we take it seriously. We strive to provide a pleasant and enjoyable stay for all our guests, and we are disappointed that we fell short of your expectations. If there is anything else we can do to make it right or if you have any additional concerns, please do not hesitate to contact our front desk. We value you and hope to have the opportunity to welcome you back in the future for a more satisfying experience.

Dear Reese,I'm sorry to hear that the pictures online did not accurately reflect your experience at our hotel. We strive to provide accurate and updated images to give our guests a clear understanding of what to expect during their stay. Your feedback is valuable, and we will review and update our online images to ensure they better represent our facilities.If there's anything specific about your stay that you would like us to address or if there's anything we can do to improve your experience, please let us know.

Dear Alainna,Thank you for your feedback, and I'm glad to hear that your overall experience was positive. However, I apologize for the cleanliness issues you encountered, such as dirty handprints on the walls and hair on the floor. Maintaining a clean and hygienic environment is a top priority for us, and we will address these specific areas with our housekeeping team to ensure such issues are not repeated.If there's anything else you'd like to share or if there's anything we can do to further improve your experience, please feel free to let us know. We appreciate your input and value your satisfaction as our guest.

Dear Vanessa,Thank you for sharing your feedback with us. I am glad to know that you found everything wonderful. Customer service is our top priority. If there is anything you would like to suggest to make your future stays even better, please do not hesitate to share. We hope to welcome you back soon!

Dear Janna,Thank you for sharing your feedback with us. I am glad to know that you the location convenient. Customer service is our top priority. If there is anything you would like to suggest to make your future stays even better, please do not hesitate to share. We hope to welcome you back soon!

Dear Robin,Thank you for sharing your feedback with us. I am glad to know that you found everything wonderful. Customer service is our top priority. If there is anything you would like to suggest to make your future stays even better, please do not hesitate to share. We hope to welcome you back soon!

Dear Rudy,Thank you for sharing your feedback with us. I am glad to know that you found the room clean. Customer service is our top priority. If there is anything you would like to suggest to make your future stays even better, please do not hesitate to share. We hope to welcome you back soon!

Dear Do,We sincerely apologize for the multiple issues you encountered during your stay. Your feedback is deeply concerning to us, and we are taking immediate action to address each of these issues to prevent any recurrence.We are conducting a thorough inspection of all rooms to ensure they meet our cleanliness and maintenance standards. Additionally, our maintenance team is addressing the plumbing issues and repairing the cracked tiles in the lobby promptly.We apologize for falling short of your expectations and appreciate your feedback as it helps us identify areas for improvement. If you would like to discuss your experience further or if there is anything else we can do to assist you, please feel free to reach out to us directly.

Dear Lyndsey,We sincerely apologize for the subpar experience you had during your recent stay. Your feedback is invaluable to us, and we are taking immediate steps to address the issues you mentioned to prevent similar situations in the future.Our maintenance team is addressing the shower curtain rail and water pressure concerns to ensure that all amenities are in proper working order for our guests' comfort. Additionally, we are reviewing our bedding options to ensure that our guests enjoy a restful and comfortable sleep during their stay.We understand your decision to check out early and apologize for any inconvenience this may have caused. We would appreciate the opportunity to make it right and provide you with a more enjoyable experience if you choose to stay with us again in the future.

Dear Barry,Thank you for sharing your experience with us. We're pleased to hear that you found our staff to be great, and we will be sure to pass along your kind words to them.We apologize for the condition of the property during your stay. Rest assured, we take your feedback seriously and are actively working on improvements to address the issues you mentioned. We appreciate your feedback as it helps us identify areas for improvement and ensure that future guests have a more enjoyable stay. We hope to have the opportunity to welcome you back and provide you with an enhanced experience.

Dear Curtis,We apologize for any inconvenience caused by the double charge on your account. Rest assured, we take billing errors seriously and are actively investigating the issue to rectify it promptly.Please allow 2-5 business days to reflect the refund in your transactions.We value your feedback and appreciate your understanding as we work to resolve this matter. If you have any further concerns or need assistance with anything else, please do not hesitate to contact us

Dear Joseph,Thank you for your positive feedback regarding our pricing! We strive to offer competitive rates without compromising on the quality of our services and amenities. We appreciate your recognition of our efforts to provide value to our guests. If you have any further feedback or suggestions, please feel free to share them with us. We look forward to welcoming you back in the future.

Dear Shawn,Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your recent stay. Please know that we take your comments seriously and are actively addressing each issue to ensure that future guests do not encounter similar problems.We value your feedback and hope that you will consider giving us another opportunity to exceed your expectations during a future stay.

Dear Manwinder,I apologize for the inconvenience you experienced with the loud AC during your stay. It's crucial for our guests to have a comfortable and restful sleep, and I'm sorry that we fell short in providing that for you.We are looking into the AC unit in your room to ensure it's functioning properly and not causing excessive noise.If you choose to stay with us again, please let us know your preferences regarding room temperature and any other concerns you may have, and we will do our best to accommodate you and ensure you have a pleasant stay.Thank you for bringing these issues to our attention, and we hope to have the opportunity to exceed your expectations on your next visit.

Dear Claudette,Thank you for sharing your feedback and understanding the challenges we faced during your recent stay. I'm sorry that your granddaughter missed out on the hot tub experience, and I understand how disappointing that must have been.Should you decide to stay with us again in the future, we will ensure that your experience is much improved, and that your granddaughter gets to enjoy the amenities she missed out on this time. Thank you for considering giving us another chance, and we look forward to welcoming you and your family back to our hotel.