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Avis sur Nether Abbey Hotel

4 out of 5
Nether Abbey Hotel
20 Dirleton Avenue, North Berwick, Scotland

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 69 avis sur 103." "
Note des voyageurs de 8 (Bien), d’après 30 avis sur 103." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 103." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 103." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 103." "

9,6/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Joann

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved our 2 night stay at the Nether Abbey. This 12 room hotel is done to perfection. We were a party of four, staying in three different rooms for a golf vacation. Each room was spotless and comfy and of the highest standards. The morning breakfast is ordered the night before and to be served when you walk into the Music room. Everyone’s breakfast was delicious, and served with a smile. We had dinner one night, and the food, whisky and service was brilliant! The hotel is perfectly located to shops and restaurants and public transportation. So much to do, only wish was that our stay there was longer.
Séjour de 2 nuits en avril 2024
Réponse de The Nether Abbey Team le 13 mai 2024
Dear Joann,We are very grateful for your stay with us and for this fantastic review. It was a pleasure serving you, and we look forward to welcoming you back.All the best,

8/10 Bien

Scott

Voyage en famille, Voyage en groupe
Les points forts : Propreté et personnel et service
Personal touches were nice.
Séjour de 1 nuit en avril 2024
Réponse de The Nether Abbey Team le 16 avr. 2024
Hi Scott,Thank you for staying with us and for this great rating. We look forward to welcoming you back.

10/10 Excellent

Edward

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great few days at the Nether Abbey. Staff very friendly and accommodating. Breakfast was excellent and a good choice freshly prepared. Would definitely return in the future.
Séjour de 3 nuits en mars 2024
Réponse de The Nether Abbey Team le 1 avr. 2024
Dear Edward,It has been a pleasure hosting you and we're delighted you have enjoyed your stay and breakfast. We look forward to welcoming you back.

10/10 Excellent

STEPHEN

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff Decent beer selection Great breakfast
Séjour de 1 nuit en février 2024
Réponse de The Nether Abbey Team le 1 avr. 2024
Dear Stephen, Thank you for choosing to stay with us and for taking the time to share your review. We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Sonia

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was rellocated from a different hotel to this one and i have to say the staff are fantastic, kind and very helpful. Love our stay and morning breakfast was 5 star
Séjour de 1 nuit en mars 2024
Réponse de The Nether Abbey Team le 1 avr. 2024
Dear Sonia,Thank you for staying with us. We are delighted to hear that you enjoyed your stay with us and the breakfast we served. We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Dean

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel great service exellent menu and food. Room 9 excellent view of the sea. Only very minor negative was a bad drainage smell in our room 9
Séjour de 1 nuit en mars 2024
Réponse de The Nether Abbey Team le 1 avr. 2024
Dear Dean,Thank you for your kind words regarding your recent stay with us. We apologize for the inconvenience caused by the unpleasant smell, the issue has been resolved. We appreciate your feedback and hope to welcome you back soon.

10/10 Excellent

Andrew

Les points forts : Infrastructures et conditions de l’hébergement
Superb accommodation. Staff very friendly and helpful.
Séjour de 3 nuits en mars 2024
Réponse de The Nether Abbey Team le 12 mars 2024
Dear Andrew,Thank you for this great review and for staying with us. A pleasure hosting you, and we look forward to welcoming you back.All the best,

8/10 Bien

Neil

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic 1night stay for work reasons, staff incredibly welcoming, warm, friendly and attentive. Bar and restaurant relaxing, food excellent presentation and flavours tasty.
Séjour de 1 nuit en février 2024
Réponse de The Nether Abbey Team le 9 févr. 2024
Dear Neil,Thank you for staying with us, and we highly appreciate this great review. We look forward to welcoming you back. All the best,

10/10 Excellent

Francis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a fantastic stay at the Nether Abbey Hotel. Breakfast was delicious and staff friendly and helpful.
Séjour de 3 nuits en décembre 2023
Réponse de The Nether Abbey Team le 19 janv. 2024
Dear Francis,Your visit and review are highly appreciated. Thank you and we look forward to welcoming you back.All the best,

8/10 Bien

Kate

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was nice if a bit cold when we first arrived but it soon warmed up. Fantastic breakfast with all you could possibly want. Friendly staff. Dog friendly. They have a tank with lobsters/crayfish with claws taped so don’t go here if this will offend.
Séjour de 1 nuit en décembre 2023
Réponse de The Nether Abbey Team le 19 janv. 2024
Dear Kate,Thank you for staying with us, and we appreciate your great review. We look forward to welcoming you back.

2/10 Horrible

Joan

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room. Was freezing snd facilities poor. Was glad to get home. Wasnt even asked hiw my stat as therefore no opportunity to complain. Took my money on arrival before even entering the room. Miserable experience.
Séjour de 1 nuit en novembre 2023
Réponse de The Nether Abbey Team le 7 nov. 2023
Dear Joan,We are deeply sorry to learn that you did not have a satisfactory experience during your stay with us. Regarding the payment upon arrival, this is an option chosen by the guest, that allows them the flexibility to cancel their booking up to 48 hours prior to arrival.We regret that we were not informed about the issue with the temperature in your room. We would have been happy to address this concern immediately to ensure you had a comfortable stay.Please accept our sincere apologies for any inconvenience caused. We value your feedback and will use it to improve our services.Best regards,

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great time
Fantastic hotel the staff were so friendly and helpful. The breakfast & evening meal was excellent. Only down side room was a little cool for my wife but overall fantastic
Séjour de 2 nuits en octobre 2023
Réponse de The Nether Abbey Team le 18 oct. 2023
Dear David,We appreciate your fantastic review! It's great to hear that you enjoyed our friendly and helpful staff, as well as the meals. We'll make sure to address the room temperature concern for your next visit. Looking forward to welcoming you back soon!

8/10 Bien

Richard

Séjour de 1 nuit en octobre 2023
Réponse de The Nether Abbey Team le 18 oct. 2023
Dear Richard,Thank you for your stay and rating. We hope to make your next experience a 10 out of 10.All the best,

8/10 Bien

Donald

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel only issue we had was the there was no mention on the advertisement that the rooms were on the 1st and 2nd floors with no lift access. This should have been made clear as the price of rooms varied.
Séjour de 1 nuit en octobre 2023
Réponse de The Nether Abbey Hotel Team le 1 nov. 2023
Dear Donald,Thank you for your feedback! We appreciate your kind words and apologize for any inconvenience regarding the lack of lift access. We'll work on making this information clearer. We hope you had an otherwise enjoyable stay and look forward to welcoming you back.

10/10 Excellent

Ian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Calm and relaxing stay in a busy place
A delightful stay ahead of playing golf on the West Course. A convenient location to find, short walk to the centre of town and excellent facilities. Lovely view from the bedroom.
Séjour de 1 nuit en octobre 2023
Réponse de the Nether Abbey Team le 3 oct. 2023
Dear Ian,It has been a pleasure hosting you. Thank you for taking the time to write this great review.All the best,

10/10 Excellent

Carl

Voyage en groupe
First time staying at Nether Abbey and I would highly recommend it as a nice place to stay. Great bar and restaurant in the evening and classic Scottish breakfast in the Morning. Walking distance is just a few blocks to the downtown area.
Séjour de 1 nuit en septembre 2023
Réponse de The Nether Abbey Hotel le 27 sept. 2023
Dear Carl,Thank you for staying with us and for your positive review. We are thrilled to hear that you enjoyed your experience at our hotel and we look forward to welcoming you back soon.

10/10 Excellent

Ann

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel with fantastic staff and great meals. Our executive room was large, beautifully furnished and had a great seaview. I would recommend this hotel to anyone, all the staff were very friendly and chatty, one of the best small hotels I've ever stayed in.
Séjour de 3 nuits en septembre 2023
Réponse de The Nether Abbey Team le 27 sept. 2023
Dear Ann,We are very grateful for staying with us and for this great review. We are looking forward to welcoming you back soon.All the best,

8/10 Bien

Pam

Voyage en couple
Poor wi fi . Very comfortable and very good food . Helpful and pleasant staff. Would recommend.
Séjour de 2 nuits en septembre 2023
Réponse de The Nether Abbey Team le 27 sept. 2023
Dear Pam,We apologise that the WiFi did not meet your expectations. We are pleased that our staff helped make your stay enjoyable. Thank you.

10/10 Excellent

Barry

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very friendly, clean and well organised hotel.
Séjour de 1 nuit en septembre 2023
Réponse de The Nether Abbey Team le 27 sept. 2023
Dear Barry,Thank you for your kind review and we hope to see you again soon.All the best,

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was perfect
Séjour de 1 nuit en septembre 2023
Réponse de The Nether Abbey Team le 27 sept. 2023
Dear Karen,We are very grateful for your stay with us and your great review. We look forward to seeing you again.

10/10 Excellent

Ian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

10/10 Excellent

Paul

Séjour de 1 nuit en août 2023

10/10 Excellent

Charles

Séjour de 1 nuit en juillet 2023

8/10 Bien

Craig

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Some very nice staff , food was good and pleasing stay
Séjour de 2 nuits en juillet 2023

10/10 Excellent

katie

Séjour de 2 nuits en juillet 2023

10/10 Excellent

Pauline

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was first class from beginning to end could not fault accommodation, food , staff friendly would definitely recommend
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Lucy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff could not have been friendlier. The food was delicious and the bed extremely comfortable.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Mary

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hotel
Great hotel. Friendly staff tasty food. A hotel to be recommended.
Séjour de 1 nuit en août 2021

10/10 Excellent

julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
First class and very dog friendly
We have just returned from a 2 night stay with our dog and all 3 of us were made extremely welcome. The room was very spacious and the beds extremely comfortable. Our dog was made to feel like a paying guest, she was welcome to eat breakfast and dinner with us (in the bar area) and even got a sausage at breakfast. We had dinner in the bar one night which was fantastic, and very popular with locals which is always a good sign. The town was walking distance from the hotel and there is parking on site. We would not hesitate to stay here again. First class hotel
Séjour de 2 nuits en juin 2021

10/10 Excellent

Janis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful dog-friendly hotel
What a lovely hotel - everything about it was great. It was extremely comfortable, the staff were so helpful and the food was delicious. But best of all, our dog was made so very welcome - she even got her own sausage at breakfast! Cut up and delivered to the table in tinfoil so we could give it to her later. Being able to eat breakfast and dinner in the bar meant she could be with us at all times - just perfect for us. We hope to be back very soon!
Séjour de 2 nuits en mai 2021

8/10 Bien

Brian, Cambridge UK

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful view of the firth. Staff's understanding of English poor
Séjour de 1 nuit en septembre 2020

10/10 Excellent

Neil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay !!
The hotel was very presentable. Clean and adequate. Good value for money. What makes the Nether Abbey TOP of my list, given that I spend three nights a week away from home with work and have stayed in many quality hotels, was the staff. Even in these challenging times of COVID nothing was too much trouble. Friendly, smiling, helpful from the table service to arranging late night transport, these guys went the extra mile. Brilliant food and great service. I will certainly be returning and will be encouraging any work colleagues to stay there when in the area.
Séjour de 1 nuit en août 2020

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en août 2020

8/10 Bien

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
shirt summer break
Short break
Séjour de 1 nuit en août 2020

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely weekend break
Had a lovely weekend break here. Staff were friendly and social distancing measures were in place. It is also a few mins walk from the beach which is not as busy as the one near town and just a short walk into town too.
Séjour de 2 nuits en août 2020

8/10 Bien

Jacqueline

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good food
Séjour de 1 nuit en mars 2020

8/10 Bien

Michael

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Séjour de 1 nuit en février 2020

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A pleasant stay.
Only for 1 night with 2 little dogs. Room was spotless and bathroom. Very hot room but the window opened and the radiator was adjustable. Staff very pleasant. I didn’t eat there as I had read the Envionmental Health report about remote cooking elsewhere. I know this was resolved and passed but it did put me off. Dining room and bar were packed through the day so obviously popular with people.
Séjour de 1 nuit en décembre 2019

8/10 Bien

Beverley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our attic room was a little cramped but comfortable. The hotel would benefit from a comfortable lounge area with decent seating. Meals were good with very good pleasing service. Quite close to town/ golf course .
Séjour de 2 nuits en novembre 2019

8/10 Bien

David

Séjour de 2 nuits en novembre 2019

10/10 Excellent

Ann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nether Abbey Hotel
Hotel was very comfortable and central for shopping, staff exceptionally friendly, both ourselves and our small dog was made very welcome.
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Katharine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic hotel
Lucky enough to be given room 1 which was very plush and made our stay really special. Food was excellent, service very good. Would definitely stay again next time we were in the area
Séjour de 3 nuits en septembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The attic
Nice familial hotel. The attic room was clean and well equipped, however, too small to feel comfortable. I hit my head several times. The quinine at the restaurant was fine. Pretty noisy as the adjacent bar was crowded.
Séjour de 1 nuit en septembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nether Abbey
We stayed for two nights - immaculately clean, friendly staff and excellent breakfast.
Séjour de 2 nuits en août 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2019

8/10 Bien

Jennifer

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice little hotel
All well nice and welcoming- The only small issue is with the fact that they placed an unknown charge on my credit card prior to arrival and I am having a hard time getting a hold of anyone to please explain this charge. All else was wonderful
Séjour de 1 nuit en août 2019
Réponse de js le 6 août 2019
Dear Jen thank you for your review and nice comments . The charge applied was not unknown and was your deposit as stated on the booking procedure and was deducted at checkout . Many thanks The team at the Nether Abbey

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2019

10/10 Excellent

Yuriy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Place
This place is great. A little further from the town than expected, but not bad. The restaurant at the hotel is top notch. The rooms are very nice and clean. Great place! I would stay again
Séjour de 1 nuit en juillet 2019
Réponse de Jela le 17 juil. 2019
Dear Yuiry Thank you so much for letting us know - we really appreciate your feedback . The Nether Abbey team

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2019
Réponse de Jela le 10 juil. 2019
thank you so much for your feedback . We really appreciate it . The Nether Abbey team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great dog friendly hotel & amazing staff
Friendly and helpful staff who made our stay comfortable. Great pet friendly hotel at a great location. Our room was very spacious and clean. It got very hot in the morning as the heating was on a timer and it wasn’t really needed as warm spring weather had arrived. Would definitely stay there again.
Séjour de 1 nuit en avril 2019
Réponse de jela le 24 avr. 2019
Thank you so much for letting us know - it means a lot to us . Very kind of you to take the time to let us know. Kind Regards Jela and The team at the Nether Abbey