Thank you for your Comment

Cher Benjamin, merci pour vos commentaires. Je m'excuse pour les déceptions que vous avez rencontrées lors de votre séjour parmi nous. Je peux vous assurer que nous utiliserons vos commentaires pour améliorer notre service à l'avenir. Merci beaucoup.

Cher Serge, merci pour vos commentaires sur votre séjour. Je suis ravi que vous ayez passé un bon moment et je tiens compte de vos commentaires concernant la salle de bain. Nous vous souhaitons bonne chance pour l'avenir et espérons que vous nous considérerez si jamais à Édimbourg. Merci beaucoup.

Dear Fabrice, thank you for your 4 out of 5 review of your stay. Hope to see you again in the future. Many thanks,

Cher Gregory, merci pour votre évaluation de votre séjour. Je suis ravi que vous ayez passé un bon séjour et j'espère que vous nous considérerez à nouveau dans le futur.

Cher Monsieur / Madame, merci pour vos commentaires sur votre séjour. Je suis heureux que vous ayez apprécié votre séjour et que vous espériez vous épater à l'avenir.

Chère Jennifer, je suis ravie d'apprendre que la majorité de votre séjour a été agréable, mais je suis attristé d'apprendre que la communication lors de l'alarme incendie n'était pas suffisante. Nous prenons cela en compte et l'utilisons pour améliorer notre service.

Salle de bain vétuste et négligée Bon petit déjeuner Bien situé et desservi

Thank you for taking the time to leave us a review. Look forward to welcoming you back.

Thank you for taking the time to tell us about your experience at Holiday Inn Edinburgh. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Have noted and passed your comments on to the appropriate Team Manager to action. We hope that you will give us the opportunity to serve you again in the future.

Thank you for taking the time to leave us a review. Look forward to welcoming you back.

Thank you for sharing your delightful experience! We’re thrilled to hear that you found our rooms clean, comfortable, and enjoyed the beautiful view of the Pentland Hills. Our dedicated staff takes pride in providing excellent service, and we’re glad you appreciated it. The convenient location with ample parking is indeed a plus. We look forward to welcoming you back soon! Best wishes, Marta

Thank you for taking the time to leave us a review. Look forward to welcoming you back.

Thank you for taking the time to leave us a review. Look forward to welcoming you back.

Thank you for taking the time to leave us a review. Look forward to welcoming you back.

Thank you for taking the time to leave us a review. Look forward to welcoming you back.

Thank you for your review! We appreciate your feedback. Edinburgh Zoo is indeed a convenient location, and it’s great to hear that the staff are helpful. As for the big TV in the room, we’re thrilled that you enjoyed the entertainment options during your stay.If you have any further comments or suggestions, feel free to share them with us. We’re committed to ensuring our guests have a pleasant experience, and we’ll continue to strive for excellence.Should you decide to visit again, we look forward to welcoming you back to our hotel near Edinburgh Zoo!Best wishes, Marta

Thank you for choosing our hotel for your recent stay! We truly appreciate your positive feedback and are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service, and we’re thrilled that you found our front desk staff helpful, check-in and check-out process efficient, and the restaurant’s food delightful.Additionally, we’re pleased to know that our housekeeping team maintained your room to your satisfaction, ensuring it was clean, fresh, and tidy throughout your stay.Your kind words motivate us to continue delivering outstanding hospitality. We look forward to welcoming you back soon for another memorable visit.Best wishes, Marta

Thank you for taking the time to leave us a review. Look forward to welcoming you back.

Thank you for taking the time to leave us a review. Look forward to welcoming you back.

Thank you for taking the time to leave a review. Have noted and passed your comments on to the appropriate Team Manager to action.

Thank you for your feedback, we do appreciate both positive and negative feedback and act upon where we can. Hope we can welcome you back on a future occasion.

Thank you for choosing to stay at Holiday Inn Edinburgh! We appreciate your detailed feedback, and we’re delighted to hear that our location next to Edinburgh Zoo was convenient for your family. Our premium rooms are designed to provide comfort and space, although we apologize if the bathroom felt a bit cramped. Your comments are valuable as we continuously strive to enhance our guests’ experience.We’re thrilled that our reception staff made your Easter check-in special! It’s heart-warming to know that your son’s smile was brightened by the surprise envelope with Easter treats. Moments like these make our efforts worthwhile.We look forward to welcoming you back to Holiday Inn Edinburgh in the future. If there’s anything else we can assist you with, please feel free to reach out.Warm regards,Marta

Thank you for sharing your feedback! We appreciate your rating of 4 out of 5 for your recent stay. It’s great to hear that your experience was an easy stay. We value your input and hope to welcome you back soon for another enjoyable visit. Best wishes, Marta

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. It is our utmost priority to provide a clean and comfortable environment for all our guests, and we regret that we fell short of your expectations.We appreciate your patience and understanding in allowing us to address the issue promptly. Our team has taken your comments seriously, and we have already taken steps to rectify the situation. The bathroom floor has been thoroughly cleaned, and we assure you that this was an isolated incident.We hope that your subsequent room met your expectations and that you were able to enjoy the rest of your stay.Once again, we apologize for any inconvenience caused, and we look forward to welcoming you back in the future.Warm regards,

Thank you for sharing your positive experience! It’s wonderful to hear that the location was great, the hotel staff were amazing, and the overall experience scored a 5/5. Your feedback is valuable and appreciated. We look forward to welcoming you back soon!Best wishes,

Thank you for sharing your feedback! We appreciate your rating of 3 out of 5 for your recent stay. While we’re glad to have hosted you, we also recognize that there’s room for improvement. Our team takes guest reviews seriously, and we’ll use your input to enhance our services.If there are specific details you’d like to share about your stay, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide an even better experienceBest wishes, Marta

Thank you for your positive feedback! We are delighted to hear that you had a pleasant experience during your stay with us. Your 5/5 rating is greatly appreciated, and we are thrilled that you found our accommodations satisfactory.Our team works hard to ensure that each guest has a comfortable and enjoyable stay. We hope to continue exceeding your expectations in the future. If there is anything else we can assist you with, please do not hesitate to reach out.We look forward to welcoming you back soon!Warm regards,

Thank you for sharing your feedback. It's great to hear you found your room to your liking! However, we're sorry to learn that our Spirit Health facilities didn't meet your expectations due to their age. We're committed to providing a quality experience in all aspects of your stay, and your input is invaluable as we consider future updates and improvements. Please rest assured that we are looking into ways to refresh and enhance these facilities. We hope to welcome you back soon and provide a more satisfying overall experience.Warm regards,

Thanks for your review and the 4/5 rating! We're sorry the air conditioning wasn't up to par. We're on it—checking and improving our AC systems to ensure a comfy stay next time. Hope to see you again!Best wishes,

Thank you so much for taking the time to share your wonderful experience at our hotel! We truly appreciate your kind words and the perfect 5/5 rating! We are looking forward to welcoming you back soon!Best wishes,

Thank you for choosing us and giving us a perfect 5/5 rating. We’re delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we’re thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay. Your 5/5 rating fills us with joy!

Dear ThomasThank you for choosing our hotel. We appreciate your feedback. While we aim to provide a convenient location, we apologize if the distance from the city canter fell short of your expectations. We hope to welcoming you back soonWarm regards,

Dear Sayooj, We’re delighted to hear that you found our parking facilities ample and convenient. Our goal is to ensure that our guests have a hassle-free experience, and easy access to public transportation is definitely a plus! Whether you’re exploring the city or commuting, we’re glad you found it convenient. Thank you for your positive feedback, and we look forward to welcoming you back soon!

Thank you for taking the time to leave us a review. Look forward to welcoming you back.

Thank you for taking the time to leave us a review. Look forward to welcoming you back.

Thank you for taking the time to leave us a review. Look forward to welcoming you back.

Thank you for taking the time to leave us a review. Look forward to welcoming you back.

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your comments and apologize for any inconvenience you experienced during your visit.Regarding the breakfast, we sincerely apologize for falling short of your expectations. We have shared your feedback with our culinary team to address the issues you mentioned. Rest assured, we are committed to improving the quality of our offerings to ensure a delightful dining experience for all our guests. In terms of staffing, we appreciate your observation, but we aim to maintain a diverse and international team in our hotel. Once again, we apologize for any inconvenience you encountered during your stay. We hope you will consider giving us another opportunity to exceed your expectations in the future.Warm regards,

Thank you for your feedback, we do appreciate both positive and negative feedback and act upon where we can. Hope we can welcome you back on a future occasion..

Thank you for taking the time to leave a review. Have noted and passed your comments on to the appropriate Team Manager to action.

Thank you for taking the time to leave us a review. Look forward to welcoming you back.

Thank you for taking the time to tell us about your experience at Holiday Inn Edinburgh. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Thank you for taking the time to leave us a review. Look forward to welcoming you back.

Thank you for taking the time to leave us a review. Look forward to welcoming you back.

Thank you for taking the time to leave us a review. Look forward to welcoming you back.

Thank you for taking the time to tell us about your experience at Holiday Inn Edinburgh. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.