Dear Genevieve, Please accept my apology for failing to meet your expectation, I have escalated your issues to our local management to rectify ASAP. Again, we take feedback from our customer very seriously. We appreciate your business and hope that you will give us another chance to serve you better in future. Sincerely RK SleepInn and Suites Edgewood, MD

Sorry for inconvenience. Sorry that you don't like the deposit policy but we have due to bad experience in past by people smoking in room, ruin the linens etc.

Hello April, We really appreciate that you take a time and write a review about your stay with us. Sorry we are not able to fully satisfied your stay with us. We are in process of updating it. Give us another chance during your next visit to town. Thanks

Hi Jasmine, We really appreciate your feed back. Thanks for taking time to place an review about your stay with us. You most welcome back again. Have a nice week.

Hello John,Thanks for your feedback. We really appreciate that you take a time to place a feedback of your stay with us. See you again during your next visit to town. Have a nice weekend. Thanks

Sorry for we are not able to satisfied your stay with us. You stayed with us for 3 nights but you never mention any issue to front desk what you mention in review. If you inform us we will try take care of it to make you happy. We are in process of facelift of the property.

Sorry for that. You stay for 5 nights with us but you never inform about that issue. If you inform us than we will take care of it. Also not even we receive complain from other guests too who had room on that side too. Next if stay with us please inform about any issue we will try to take care of it.

Thanks for taking time to place an review about your stay with us. We are happy that you enjoyed your stay with us. See you again

Hi Yolanda, Thanks of taking time to experience your stay with us. We are happy that you enjoyed your stay with us. See you again during your next visit in town.

Hi Harleigh, Sorry that you disappointed with your stay with us. Our pool is closed is already mentioned on site from November 2023 due to maintenance. May be you miss to see on site. Other issue you mentioned, you never inform us during your stay and not even at time of checkout. If you mention us than we are happy to move you to a different room.

Hi Jason, Thanks for taking time to place an feed back about your stay with us.

Hi Nina, Thanks for your feed back. We are appreciate your suggestion and we will inform our upper authority about it.

Hi Nancy, We appreciate your positive feedback and are thrilled that you had a great experience. We look forward to welcoming you again in the future. Thank you for choosing our services!

Thanks for giving us 4 rating out of 5. We are happy that you enjoyed your stay with us. We just miss by 1 point to get 5. If you mentioned that where we miss it than its really help us to improve in that side. Please give us another chance during your next visit in town. Have nice weekend.

We really appreciate that you take a time to place and review about your stay. Also we are happy that you enjoyed your stay with us. You are most welcome and see you again.

Hi Tirtha We appreciate your positive feedback and are thrilled that you had a great experience. We look forward to welcoming you again in the future. Thank you for choosing our services!

Hi Lucy We appreciate your positive feedback and are happy that you had a enjoyed your stay with us. Thanks for taking time to share your experience. We look forward to welcoming you again in the future. Thank you for choosing our services!

Hi Eubule, We appreciate your positive feedback and are thrilled that you had a great experience. We look forward to welcoming you again in the future. Thank you for choosing our services!

Hi Kristie, Thank a lot for taking time to share your experience about your stay with us. We really happy that you enjoyed your stay with us. We look forward to welcoming you again in the future. Thank you for choosing our services!

Sorry for inconvenience. You didn't stay with us. You just checked in and then you checked out without telling us about any issue. We offer you room move but you didn't accept too. So we don't understand what happen.

Sorry for any inconvenience. You checked in and checked out on same day without mentioning any issue. You only mentioned us that we decide to go continue our travelling. So we inform you that it will be tonight charges and we will refund you 2nd night charges but you have to call third party who through you book it due to its prepaid reservation.

Thank you for your outstanding 10-star review! We're thrilled to hear that you had such a wonderful experience at our hotel. Our team is dedicated to providing top-notch service, and your feedback reaffirms our commitment to excellence. We can't wait to welcome you back for another exceptional stay in the future. Your support is greatly appreciated!

We appreciate your 3-star review and value your feedback. If there are any specific aspects of your stay where we can improve and earn that extra star next time, please feel free to share your insights. Your comments help us enhance our services, and we look forward to providing you with an even better experience on your next visit. Thank you for choosing our services.

Sorry to hear that but about pool it already mentioned on site may be you miss to see that at time of booking you made. Sorry for alarm off, child did it so what can we do? You stayed with us 4 nights and you did not complain about any issue.

Thank you for taking the time to leave your feedback. We value your input and are committed to continuously improving our services. If there are specific concerns you'd like to discuss or areas where we can enhance your experience. You didn't complain at front desk too about any issue.

Dear Kelly, Thank you for your outstanding 10-star review! We're thrilled to hear that you had such a wonderful experience at our hotel. Our team is dedicated to providing top-notch service, and your feedback reaffirms our commitment to excellence. We can't wait to welcome you back for another exceptional stay in the future. Your support is greatly appreciated!

We appreciate your positive feedback and are thrilled that you had a great experience. We look forward to welcoming you again in the future. Thank you for choosing our services!

We appreciate your positive feedback and are thrilled that you had a great experience. We look forward to welcoming you again in the future. Thank you for choosing our services!

Sorry for inconvenience, Our pool is closed it already mentioned online. Trash in room every where, and only you stayed one night. Due to room was trashed that why we charge you 20 for extra cleaning.

Dear Brenda, Thank you for taking the time to share your feedback and for your 6-star review out of 10. We appreciate your input and are committed to improving our service to make your next stay even more enjoyable. If you inform us about issue we are happy to move you to another room. Your comments are valuable, and we look forward to serving you better in the future.

Dear Carolyn, Thank you for choosing our hotel and for your outstanding 5-star review. We are thrilled that you had a fantastic stay. Your satisfaction is our top priority, and we can't wait to welcome you back in the future for another exceptional experience.

Dear Robert, Thank you for choosing Wingate by Wyndham Bel Air I-95 Exit 77A / APG Area for your recent stay and for taking the time to share your feedback in a 4-star review. We are delighted to hear that you enjoyed your stay with us. We truly appreciate your review and the opportunity to host you. We look forward to the opportunity to welcome you back to Wingate by Wyndham Bel Air I-95 Exit 77A / APG Area in the future. If you have any specific suggestions or if there's anything we can do to make your next visit a 5-star experience! Thank you again for your support, and we hope to have the pleasure of serving you again soon.

We appreciate your positive feedback and are thrilled that you had a great experience. We look forward to welcoming you again in the future. Thank you for choosing our services!

Dear guest,We deeply regret that your recent stay fell short of your expectations. We sincerely apologize for the pool closure, the breakfast inconvenience, and any cleanliness issues you encountered. Your feedback is invaluable, and we are committed to addressing these issues promptly to ensure a more satisfying experience for all our guests. We hope you'll consider giving us another chance to provide you with the exceptional stay you deserve.

Dear guest,Thank you for your wonderful 8-star review! We're thrilled to hear that you had an enjoyable stay with us. Your positive feedback is a great source of motivation for our team, and we're committed to maintaining the high standard of service that made your visit special. We look forward to welcoming you back for another fantastic experience in the near future.

Dear Kimberly,We understand your frustration with the pool closure, and we sincerely apologize for any inconvenience. Pool maintenance is essential, and we'll strive to communicate such situations better in the future. We hope to have the opportunity to make it up to you on your next visit.

Dear Sridhar,Thank you for taking the time to share your feedback and for your 6-star review out of 10. We appreciate your input and are committed to improving our service to make your next stay even more enjoyable. Your comments are valuable, and we look forward to serving you better in the future.

We appreciate your 3-star review and value your feedback. If there are any specific aspects of your stay where we can improve and earn that extra star next time, please feel free to share your insights. Your comments help us enhance our services, and we look forward to providing you with an even better experience on your next visit. Thank you for choosing our services.

We are deeply sorry to hear about your disappointing experience during your stay at our hotel. This falls far below our usual standards of service and quality, and we sincerely apologize for any inconvenience you faced.We take your feedback seriously, and we are investigating the issues you mentioned. Our guests' comfort and satisfaction are our top priorities, and it's clear that we fell short in this instance. Please know that we are taking immediate steps to address these concerns and prevent them from recurring.We hope you can find it in your heart to consider giving us another chance in the future. We would appreciate the opportunity to make it up to you and provide the exceptional experience that you deserve.Thank you for bringing these issues to our attention, and we are committed to working on improvements based on your feedback.

We appreciate your feedback and apologize for not meeting your expectations during your stay. We take your comments seriously and will use them to improve our services. We understand your concerns about the breakfast quality and the unpleasant odor, and we will address these issues to enhance the overall experience for our guests. We're committed to providing better value for your money in the future and hope you might reconsider staying with us again, allowing us the opportunity to provide a more enjoyable stay. Thank you for sharing your thoughts, as they help us strive for continuous improvement.