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Avis sur Motel 6 Eau Claire, WI

2 out of 5
Motel 6 Eau Claire, WI
2305 Craig Rd, Eau Claire, WI

Avis

6,2
Note des voyageurs de 10 (Excellent), d’après 174 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 251 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 243 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 156 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 176 avis sur 1000." "

6,4/10

Propreté

7,4/10

Personnel et service

5,6/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

5,4/10

Écoresponsabilité

Avis

2/10 Horrible

marilou

Séjour de 1 nuit en mai 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

2/10 Horrible

Christie

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The bathroom was filthy. Hair all over the bathtub. The mirror was filthy. Can tell it has not been cleaned in forever. There were things left on the bed from previous people like hairbands in the bed. Air barley worked. The building is not secure even all the doors in the back alley you don't need a key to get into. I would NEVER stay here again. This place is disgusting!
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Dan L.

Les points faibles : Équipements
First of all I arrived around 4PM to check-in but was told there would be a 20-minute wait, because the room was not ready. Secondly, there was no cups for water or an ice bucket left. Finally. the bed was hard and only one thin blanket. It was quiet.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi DanThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Horrible

Devaraj

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dirty sheets n washroom
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Devaraj,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Satisfaisant

Santa Anna

Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 2 mai 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

anthony

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good enough
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 17 avr. 2024
Hi Anthony, Thank you for the perfect rating!Natalie #Team6

4/10 Médiocre

Paul

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Not the cleanest place. Dont expect much, period.
Séjour de 3 nuits en avril 2024
Réponse de Brand Experience Team le 17 avr. 2024
Hi Paul, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked that my dogs were able to come with me. The staff was friendly. The only thing i struggled with was the heat. The directions on the wall were not for the newly installed heater that looked like an air conditioner but was a heater too. Otherwise it was a decent stay
Réponse de Brand Experience Team le 12 mars 2024
Hey Patricia, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Lilith#Team6

10/10 Excellent

Vic

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 20 févr. 2024
Hi Vic,Thank you for the amazing review!Maz K.#Team6

10/10 Excellent

Vic

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Safe
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 13 févr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Horrible

Aaron

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rude and nasty
Never in a million years have I ever been treated so terrible online didn't mention cash security deposit which was 50 I wasn't given it back th e gentleman was so rude and nasty to us
Séjour de 1 nuit en janvier 2024
Réponse de Brand Experience Team le 29 janv. 2024
Hi Aaron,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Horrible

Heidi

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I'm going to tell the truth with this review and say my stay was awful, on many levels. I specifically asked housekeeping to service my room on a particular day and they didn't. Then, they knock the day afterward! I'm a healthcare traveler who works PM shift and often don't get up til 9am. They should at least have privacy door tags so this doesn't happen. Also, the coffee maker had been replaced since I first stayed, but spit water out. They will also charge exorbitant fees for absolutely no reason to keep enabling their poor quality staff. There's a difference between being kind (with boundaries) and being stupid. no reason for me to stay here anymore, I have a new contract 100 miles south in a week and a half. Leaving the cooties behind!
Séjour de 6 nuits en janvier 2024
Réponse de Nancy Y. le 16 janv. 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 Satisfaisant

Nikki

Voyage en couple
Les points faibles : Équipements
Séjour de 5 nuits en décembre 2023

2/10 Horrible

Michael

Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
DO NOT STAY AT THIS MOTEL! FRONT DESK KNOCKS ON MY DOOR AT 10PM TO WAKE MY DOG AND I AND ACCUSES ME OF SMOKING MARIJUANA. THEN SAYS MY DOG AND I WILL NEED TO STEP OUT SO THEY CAN CHECK MY ROOM. GUESS WHAT THEY FOUND? NOTHING EXCEPT A BROKEN SHOWER, WHICH WAS NEVER FIXED. I WENT WITHOUT A SHOWER THE NEXT DAY. TERRIBLE HORRIBLE PLACE OFFERED NO COMPENSATION EXCEPT I'M SORRY. STAY SOMEWHERE ELSE. THESE ARE HORRIBLE PEOPLE WHO WORK HERE
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 8 janv. 2024
Hi Michael,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Horrible

Matthew

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Nikki

Séjour de 7 nuits en décembre 2023

10/10 Excellent

cynthia j

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My brother is the one that stayed here ,he said everything was just fine no complaints!
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 26 déc. 2023
Hi Cynthia,Thank you for the excellent review! Lilith#Team6

6/10 Satisfaisant

Lisa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Always seem to get a room with a broken tv or missing remote but they always are quick to fixing the situation
Séjour de 2 nuits en décembre 2023
Réponse de Brand Experience Team le 26 déc. 2023
Hi Lisa,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 Horrible

Kristy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don't stay here
Was not a place I would ever stay again dirty rooms and my toilet was not working rent the room for 3 nights and they never fix it or gave us a new room was horrible
Séjour de 2 nuits en décembre 2023
Réponse de Nancy Y. le 21 déc. 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 Satisfaisant

Cee

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean rooms and friendly staff. The front door nor the side doors closed all the way or locked. Acess to building was open.
Séjour de 2 nuits en novembre 2023

4/10 Médiocre

Christina

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very poor customer service room was smaller than what I paid for got a smaller bed and no microwave floor was filthy dirty looks like it never was cleaned also dog hair everywhere when you first walk into the hallway by the vending machine it was like someone had multiple parties in there looks like they never cleaned it before very disappointed in the place spent money that really we shouldn't have to get out of the cold feel very disappointed and will never go back again would like my money back if at all possible thank you
Séjour de 1 nuit en novembre 2023
Réponse de Nancy Y. le 5 déc. 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 Satisfaisant

Jamie

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The property allows dogs in the rooms which makes the cleanliness of the floors understandable. The bedding had stains on the comforters. The bathroom fan was caked in dust. The room smelled very bad and our clothes and luggage smelled like the room after leaving.
Séjour de 1 nuit en novembre 2023
Réponse de Nancy Y. le 5 déc. 2023
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

6/10 Satisfaisant

Dennis

Séjour de 2 nuits en novembre 2023

2/10 Horrible

Shawn

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

8/10 Bien

Steve

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Parking lot and surrounding property in poor condition. Outside entrance doors do not lock. But I guess that you get what you pay for.
Séjour de 1 nuit en octobre 2023
Réponse de Nancy Y. le 6 nov. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Satisfaisant

Allen

Séjour de 1 nuit en octobre 2023

4/10 Médiocre

greg

Voyage d’affaires
It's a room
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This motel was so sketchy. The whole place is filthy, there was no hot water, dark inside and out with not enough lighting. While we were in our room, the front desk double rented and gave somebody else a key to our room. While we were sleeping, they were unable to lock our door. Unacceptable and dangerous!!
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 31 oct. 2023
Hi Monica,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Bien

Heidi

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
I have stayed at Motel 6 several times as a traveler healthcare professional. The staff truly redeem this place. They are some of the nicest people in the motel industry Eau Claire has to offer. On the other hand the reviews are correct about the property condition. One other unique addition is the property is on a bus line. I have taken Greyhound to Eau Claire and taken taxis many a time from the depot to here. Would recommend if you have pets and don't want to spend a fortune to board them while taking them with.
Réponse de Brand Experience Team le 31 oct. 2023
Hi HeidiWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Horrible

chizaram

Séjour de 2 nuits en octobre 2023

2/10 Horrible

Brianna

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
As soon as I got to the property I saw how unkempt and dirty everything was. Basically looked run down. I walked into my room and immediately noticed that the curtain was half broken off the window. Had to rig it so I could have some privacy from outside. Then I noticed all the mirrors looked as though they weren’t cleaned-fingerprints everywhere. If it weren’t already so late in the evening I would’ve left and found somewhere else to stay.
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 26 oct. 2023
Hi Brianna,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Médiocre

jEFFERY

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dirty!!!
Extremely dirty!! Would never stay there again
Séjour de 1 nuit en octobre 2023
Réponse de Nancy Y. le 17 oct. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bien

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Jerry

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A/C was set at 62 degrees and running full blast. Dirty facial tissue on the floor. Not a square of toilet paper in the room - empty roller. Many cosmetic damages to the walls, missing tiles, missing bathroom light lens, etc. TV and service were disappointing: unit wouldn't turn off, volume would not adjust. Cannot recommend at all
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Jeffery

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were very helpful
Séjour de 1 nuit en octobre 2023
Réponse de Nancy Y. le 17 oct. 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Jeffery

Voyage en couple
Had a great stay
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 9 oct. 2023
Hi Jeffery,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

8/10 Bien

Linda

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Motel 6 review
The price was reasonable, it was pet friendly, no frills, clean, it had new tile floor in our room, faucet was updated, bathroom was painted and updated. It still needs some updating but looks like they are working on that. We had guests running around at early morning hours above our room. Overall for the price it was good.
Séjour de 2 nuits en septembre 2023
Réponse de Brand Experience Team le 9 oct. 2023
Hi LindaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Bien

Shelley

Les points forts : Propreté et personnel et service
Better but not great.
Our stay here fir one night was alright. The room was clean, the staff were polite. Its one of the better Motel 6's that we have stayed in but still had issues. The rub dudnt drain very qell when showering and you ended up standing in ankle deep water as you showered. The bed was horribly soft to the point of being uncomfortable. Our upstairs neighbors were extremely noisy and banging above us....thankfully, they respected the 9 pm quiet time rule.
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 29 sept. 2023
Hi Shelley,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 Horrible

sydney

Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Jennifer

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Only go if you don't have the money for better
Customer service was fine, but it's outdated, needs updating My boyfriend and I have pictures of the property stuff that are in public eyes.
Séjour de 1 nuit en septembre 2023
Réponse de Nancy Y. le 26 sept. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Horrible

Lee

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Paid an extra 30 to check in 2 hours early. Cigarette busts and over flowing garbage were everywhere outside the building. The room had nothing in it but a used bar of soap . Very noisy all night.
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Donald

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
dump
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 12 sept. 2023
Hi Donald,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Satisfaisant

Tim

Les points forts : Personnel et service
OK
Séjour de 2 nuits en août 2023
Réponse de Brand Experience Team le 12 sept. 2023
Hi Tim,Thanks for your review, we really appreciate the support. Maz K.#Team6

6/10 Satisfaisant

sheena

Séjour de 1 nuit en août 2023

10/10 Excellent

Neil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

2/10 Horrible

Kent

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My experience was terrible. Got away for a quiet night. The room above my was noisy. Told hotel staff but the loud noise still continues after they talked to them. Would not recommend Motel 6 to anyone.
Séjour de 1 nuit en août 2023
Réponse de Brand Experience Team le 22 août 2023
Hi Kent,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Needs repairs
The beds were comfortable but the place is in desperate need for repairs. The first room we were booked into was not cleaned from the day before but they quickly got us into another room. The room was cleanish but obviously not a room they rented out very often cuz the tv and fridge were not plugged in and there was no artwork or anything inviting in the room. Overall glad I didn’t pay a lot for the room but it wasn’t a place I would choose to stay at again unless it was my only choice due to circumstances.
Séjour de 1 nuit en août 2023
Réponse de Brand Experience Team le 22 août 2023
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Yingze

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet
Séjour de 1 nuit en août 2023
Réponse de Brand Experience Team le 22 août 2023
Hi Yingze,Thank you for the perfect rating!!Maz K.#Team6

10/10 Excellent

Dean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023