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Avis sur Coconut Tree Villa

3.5 out of 5
Coconut Tree Villa
Lambert Estate, East End, Tortola

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 19 avis sur 29." "
Note des voyageurs de 8 (Bien), d’après 4 avis sur 29." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 29." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 29." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 29." "

8,4/10

Propreté

8,4/10

Personnel et service

8,6/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

gisele

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a very big house with a very beautiful sea view.you hear only waves and birds.1Alberto who is in charge is extremely welcoming and helpful to give lift,to show you around(french pastry delicious and hidden).the owner came to greet us for Christmas with a bottle of wine. Relaxing and enjoyable stay
Réponse de Vicky le 5 janv. 2023
Thank you for staying with us. Looking forward to seeing you again in your next vacation.

6/10 Satisfaisant

Jacintha

Les points forts : Personnel et service
Séjour de 2 nuits en août 2023

10/10 Excellent

Cliff

Séjour de 1 nuit en juillet 2023

8/10 Bien

Donna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our 1st night, 6/2-6/3. the staff was not expecting us. someone was in half of our villa, one couple had to sleep on the couch. Alberto did his best to make us comfortable. The 6/10-6/11, again the villa was not ready for us. Conrad did his best. The property was clean beautiful, we enjoyed very much!
Séjour de 1 nuit en juin 2023

4/10 Médiocre

Adam

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
If they would describe the property accurately and truthfully I would not have stayed there. First off when I arrived, there is no check-in/location area or any clear markings that this is actually the property. It took me 20 minutes of knocking on other houses to find someone to call the property owner to let them know I was here. On the site they have options for booking 1 bedroom villas and 2 bedroom villas. I booked a 1 bedroom Villa, 1 king bed. They do not have any 1 bedroom villas and actually tried to put me in a villa with someone else and expected me to share. Alberto the property manager (who ended up being very helpful in the end) finally arranged a separate villa for me to stay in. So people know what to expect, there is no daily house cleaning and the beach is a 20 min moderate hilly walk. (both not as described)
Séjour de 8 nuits en avril 2023

4/10 Médiocre

Pierre

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Need a lots of TLC!
Séjour de 8 nuits en avril 2023

2/10 Horrible

Kenesha

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This property need lots of improvements
Séjour de 2 nuits en janvier 2023

10/10 Excellent

Stephen Kenneth, Signal Mountain

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful spacious villa with majestic views. Alberto, manager, went consistently out of his way to make sure the entire stay was beyond excellent. Awesome. Safe gorgeous area- such a relaxing stay - hosted with true Caribbean ambience - can’t wait to come back.

10/10 Excellent

Latasha M

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

8/10 Bien

Tammy

Voyage en groupe, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice property and the property manager was amazing
Séjour de 2 nuits en mai 2022
Réponse de Vicky le 8 juin 2022
Thank you. We are looking forward to hosting you again.

10/10 Excellent

Sean

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Everything was fine, but there was no signal on the tv
Séjour de 1 nuit en avril 2022
Réponse de Vicky le 2 mai 2022
Thank you Sean for your stay.

10/10 Excellent

Lorenzo

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Property manager was very flexible and assisted us whenever something was needed. Made our stay much better
Séjour de 1 nuit en avril 2022
Réponse de Vicky le 1 mai 2022
Thank you for your note, we are very grateful. Looking forward to seeing you again soon.

10/10 Excellent

Lorenzo

Séjour de 1 nuit en avril 2022
Réponse de Vicky le 2 mai 2022
Thank you for your stay and looking forward to seeing you again soon.

8/10 Bien

Leon Harold

Voyage en couple
Les points forts : Propreté et équipements
The villas are enormous and gives the feeling of being regal. Very peaceful and relaxing. Even though the location is secluded, a short drive takes you to shopping, gas, beaches, restaurants and the airport. There were small cleaning issues with regards to the maid and an overbooking debacle caused us some discomfort when we had to share our villa with overnight guests. Alberto, the on site manager was friendly, helpful and most gracious. We would love to stay there again. We spent 9 nights there!
Séjour de 9 nuits en avril 2022
Réponse de Vicky le 1 mai 2022
Thank you for kind note. We are grateful for your consideration. We are looking forward to seeing you again soon.

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property we stayed in was huge, a massive open plan lounge / kitchen / hall and three large double bedrooms with air conditioning. Alberto was available and helped us with everything we needed. There was also a laundry and great pool. We would definitely rent again, the only thing to be aware of is the climb from the Lambert hotel restuarant is pretty stiff if you are planning to use. Not a problem if you are fit.
Séjour de 1 nuit en avril 2022
Réponse de Vicky le 1 mai 2022
We are very happy to you enjoyed your stay. We are looking forward to seeing you again sometime soon.

10/10 Excellent

Jonathan

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
What a beautiful quiet villa with wonderful views. Perfect for a relaxing time reading a book and enjoying the island’s warmth
Séjour de 1 nuit en mars 2022
Réponse de Vicky le 26 mars 2022
Thank you Jonathan, looking forward to your visit.

10/10 Excellent

KAREN

Les points forts : Propreté et confort de la chambre
Fantastic hospitality!
Exceeded our expectations! Alberto was so helpful and super friendly. Amazing hilltop view of the ocean.
Séjour de 1 nuit en mars 2022
Réponse de Vicky le 20 mars 2022
Thank you Karen for your stay. We are looking forward hosting you again.

10/10 Excellent

Eileen

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The people at the property were so helpful and attentive. They helped us out and made our experience amazing!
Séjour de 1 nuit en mars 2022
Réponse de Vicky le 26 mars 2022
Thank you Eileen, We are looking forward to your next visit.

2/10 Horrible

Anne

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This was a terrible stay. We paid a lot of money for two nights and it was definitely not the property in the picture. The pool was empty, there was mold in the bathroom, no beach towels, no coffee or tea provided, and Albert just found us where our taxi driver was lost, brought us to this little strange place, and left us! We said we wanted to go to Roadtown the following morning, and he offered to drive us. We tried to call him at the arranged time but could not get him and he never came to check on us. We feel rather angry and misused.
Séjour de 2 nuits en février 2022
Réponse de Vicky le 3 mars 2022
Dear Anne, We are sincerely apologize for your experience. We will issue a refund on your stay.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Unexpected luxury
Far exceeded expectations. Spacious accommodations for a two bedroom suite with full kitchen. Overlooking Lambert Bay the crashing waves will lull you to sleep. But you may want to have earplugs handy if you are not used to the constant white noise (or the rooster). Being sound sensitive I travel with earplugs regardless of where I stay. Site manger took us to a nearby resort for breakfast before driving us to Road Town to meet our sail charter.
Séjour de 1 nuit en février 2022
Réponse de Vicky le 20 mars 2022
Thank you. We are looking forward to hosting you again.

10/10 Excellent

Donald

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
What a delightful surprise. Although we arrived late, and left early the next morning, we thoroughly enjoyed the view and the spacious accommodations. Next time, we will plan a longer stay.
Séjour de 1 nuit en février 2022
Réponse de Vicky le 20 mars 2022
Thank you Donald for your stay. We are looking forward to hosting you again.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en janvier 2022
Réponse de Vi le 26 janv. 2022
Thank you for staying with us. See you soon.

10/10 Excellent

Lori

Les points forts : Propreté et confort de la chambre
Wonderful!
One of our best experiences! What a wonderful gem in Tortola. The property is in East End, not Road Town, but the owner and his staff are very welcoming - and will take care of whatever you need!
Séjour de 1 nuit en décembre 2021
Réponse de VI le 26 janv. 2022
Thank you for wonderful comment. Looking forward to hosting you again.

10/10 Excellent

Jemmie

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mark was an exemplary host and the location is idyllic
Séjour de 2 nuits en septembre 2021

10/10 Excellent

Rozina

Séjour de 1 nuit en septembre 2021

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en juillet 2021

10/10 Excellent

Kim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Italian villa on beautiful hill with view of ocean
Beautiful villa, view is great i recommend to definetly enjoy a stay there
Séjour de 3 nuits en décembre 2019
Réponse de Vicky le 7 janv. 2020
Thank you for your stay, looking forward seeing you again.

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en novembre 2019