Dear Francois,Thank you for your excellent review and we look forward to welcoming you back soon again!Best regards,The H&B Team

Cher Stefan, merci pour votre excellente critique et nous nous réjouissons de vous accueillir à nouveau bientôt! Cordialement,L'équipe HB

Chers invités, merci beaucoup pour votre avis. Nous sommes très heureux de savoir que vous avez passé un bon séjour et espérons avoir le plaisir de vous accueillir à nouveau dans notre établissement. Cordialement.

Cher Denis, Nous vous remercions infiniment d’avoir pris le temps de partager votre expérience au sein de Helvetia & Bristol Florence. Ravi de lire que vous appréciez le service dans notre "maison Florentine". Nous espérons vous recevoir très prochainement à Helvetia & Bristol! Nos sincères salutations, Luana Malloni

Cher Client, Nous vous remercions infiniment d’avoir pris le temps de partager votre expérience avec nous au sein de Helvetia & Bristol Florence. Vos annotations nous sont indispensables afin de maintenir les standards de qualité que vous êtes en droit d’attendre d’un établissement comme le nôtre. Nous regrettons que le service n'ait pas été à sa pleine satisfaction et nous nous excusons du désagrément occasionné. Nous espérons vous voir bientôt à l'Helvetia & Bristol! Cordialement, Luana Malloni

Cher Antoine, Nous vous remercions infiniment d’avoir pris le temps de partager votre expérience avec nous au sein de Helvetia & Bristol Florence. Ravi de lire que tout était parfait. Vos annotations nous sont indispensables afin de maintenir les standards de qualité que vous êtes en droit d’attendre d’un établissement comme le nôtre. Nous regrettons que le petit déjeuner n’ait pas été de sa pleine satisfaction et de certaines carences dans son service, pour lequel nous vous prions d’accepter nos excuses. En raison du Covid, nous avons dû reformuler notre excellent petit déjeuner buffet et nous travaillons toujours pour le rendre encore plus savoureux et agréable possible Nous espérons vous recevoir de nouveau très bientôt à l'Helvetia & Bristol Florence! Nous espérons vous recevoir très prochainement à Helvetia & Bristol! Nos sincères salutations, Luana Malloni Assistant de Direction

Chère Madame, Cher Monsieur, Un grand merci pour ce très beau commentaire suite à votre séjour au Helvetia & Bristol Hôtel. Nous sommes ravis que vous ayez apprécié notre service personnalisé et notre discretion, en particulier Alexandre. Nous avons en effet à cœur d'offrir à nos hôtes une expérience unique au sein de notre maison. Nous vous remercions encore de votre chaleureux commentaire et nous espérons vous accueillir de nouveau très prochainement, Bien cordialement, Luana Malloni

Cher Pierre, Nous vous remercions pour votre commentaire suite à votre expérience à Helvetia & Bristol. Vos annotations nous sont indispensables afin de maintenir les standards de qualité que vous êtes en droit d’attendre d’un établissement comme le nôtre et nous vous remercions de les partager avec nous. Nous espérons vous accueillir de nouveau très prochainement, Bien cordialement, Luana Malloni Management

Aimable Client, Nous sommes ravis d'apprendre que vous avez apprécié votre séjour au Helvetia & Bristol Hôtel et de le partager sur Expedia. Nous ne manquerons pas de partager vos avis élogieux avec l’ensemble de nos équipes. La satisfaction de nos hôtes est notre plus belle récompense. Nous espérons avoir le plaisir de vous recevoir très bientôt au sein du Helvetia & Bristol Hôtel. Cordialement, Luana Malloni Management Assistant

Cher Monsieur Bernard, Je tiens à vous exprimer mes sincères remerciements pour votre observations, que vous nous avez donné avant Votre départ. J’ai bien accueilli votre aimables suggestions et je vous suis très reconnaissant. Normalement tous nos personnel de chambre c'est bien formé et sensibilisés pour ce qui concerne le renouvellement de tous les produits que nous offrons dans les chambres. Je souhaite que dans le prochain futur notre Hôtel aura l’occasion de vous accueillir de nouveau et, à cet égard, j’aimerais vous assurer dès maintenant de tous nos meilleurs soins pour rendre votre séjour le plus confortable possible. Entre temps je vous prie d’agréer, cher Monsieur Bernard, mes salutations les plus distinguées. Luana Malloni Assistant de Direction

Dear Guest, Thank you for taking the time to share your feedback. We hope you enjoyed your stay at the Helvetia & Bristol and look forward to welcoming you back to our Hotel in the near future! Sincerely, The Management

Cher Monsieur, Chère Madame, Nous vous remercions de votre séjour dans notre hôtel et nous restons à votre disposition pour référence future. Avec nos meilleures salutations.

Dear Geva,Thank you very much for your kind review!H&B Team

Dear Stacie,Thank you very much for your great review!Best regards,The H&B Team

Dear Elena,Thank you for your valuable feedback, We're delighted to hear that you found our hotel to be very pleasant and that you experienced excellent service from our staff.We are sorry to hear about your dissatisfaction with the size and view of your room. Please accept our sincerest apologies for any inconvenience caused. Our Double Deluxe rooms, measuring 25 square meters, fall within the average size range for 5-star accommodations in the historic center of Florence.Regarding the bathroom setup, we appreciate your input and will certainly take it into account for future enhancements. Our goal is to offer comfortable and convenient accommodations to all our guests.Once again, thank you for sharing your experience with us. We hope to have the opportunity to welcome you back in the future and surpass your expectations.Warm regards,H&B Team

Dear Elena,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be very pleasant and that you experienced excellent service from our staff.We regret to learn of your dissatisfaction with the size and view of your room. Please accept our apologies for any inconvenience caused. It's worth noting that our Double Deluxe rooms, at 25 square meters, are within the average size range for 5-star accommodations in the historic center of Florence.Regarding the bathroom setup, we appreciate your feedback and will certainly take it into consideration for future improvements. Our aim is to provide comfortable and convenient accommodations for all our guests.Once again, thank you for sharing your experience with us. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Warm regards,H&B Team

Dear Elena,Thank you so much for taking the time to leave us a review. We hope to have the opportunity to welcome you back soon and provide you with another memorable experience. Please don't hesitate to reach out if there's anything else we can assist you with in the future.Warm regards,H&B Team

Dear John,Thank you very much for your great review!Best regards,The H&B Team

Dear John,Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you loved our staff. Providing excellent service is a top priority for us, and it's always rewarding to know when we've succeeded in creating a positive experience for our customers.We hope to welcome you back soon!Best regards,H&B Team

Dear Allan,Thank you for taking the time to share your positive feedback with us! We are delighted to hear that you found our hotel to be on par with the finest 5-star establishments worldwide.We look forward to welcoming you back for another exceptional stay in the future. If there is anything specific that stood out during your visit and contributed to your positive experience, we would love to hear more about it.Thank you again for choosing our hotel, and we appreciate your valuable feedback.Best regards,H&B Team

Dear Devinder,Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you found our property beautiful and our rooms clean and comfortable.We sincerely apologize for the inconvenience you experienced regarding the restaurant closure upon your late arrival. Your feedback is valuable, and we will review our procedures to ensure better communication regarding dining options during late hours.We regret that the wait time for your vehicle at our external valet parking service took longer than expected, and we acknowledge that this may have been frustrating. Our typical wait time is approximately 10 to 15 minutes, and we apologize if this information was not communicated to you during check-in. We understand the importance of your time and will make every effort to ensure a more seamless and efficient valet service in the future.We hope to have the opportunity to welcome you back for a more positive experience in the future.Kind regards,H&B Team

Dear Sabine,Thank you for your positive feedback.Best regards,The H&B Team

Dear Carrie,Many thanks for your feedback!Best regards,The H&B Team

Dear Orit,We are genuinely grateful for your kind words and thrilled to hear that you had a fantastic stay with us and enjoyed a memorable birthday celebration. Your satisfaction is our ultimate reward.Our dedicated team takes pride in providing helpful and attentive service, and it's heartening to know that our concierge's friendly and knowledgeable assistance added to the enjoyment of your visit.We can't wait to have the pleasure of hosting you again for another exceptional experience. If there are any specific preferences or arrangements you'd like for your next visit, please feel free to let us know. Your comfort and satisfaction are our top priorities.Thank you once again for choosing our hotel for your celebration. We look forward to the opportunity to welcome you back and create more wonderful memories together.Best regards,The H&B Team

Dear Antonio, Thank you for your review!Best regards,The H&B Team

Dear Christopher,Thank you very much for your review!Best regardsThe H&B Team

Dear Mr. Kenneth,Thank you very much for your kind feedback, we are glad to read that you've enjoyed you stay with us. We really hope that we will have the privilege to welcoming you back at the Helvetia & Bristol.Kindest regards,

Dear Mr. PJKev,Thank you very much for your kind feedback, we really hope to have with us again at the Helvetia & Bristol in the near future.

Dear Guest,Thank you very much for your kind feedback, we really hope to have the privilege to welcoming you back at the Helvetia & Bristol in the near future.

Dear Peter,Thank you for the excellent review! We take pride when receiving such wonderful feedback regrading our staff.We look forward to welcoming you back soon again.Best regardsThe H&B Team

Dear Daniel,We sincerely appreciate your review.We eagerly anticipate your return to our establishment at your earliest convenience.Best regards,The H&B Team

Dear John,Thank you so much for taking the time to leave such a positive review of our hotel! We're delighted to hear that you found our property well-built and enjoyed the convenient location. It's wonderful to know that the cleanliness and decor met your expectations. Our staff takes great pride in providing friendly and attentive service, and we're thrilled that you experienced that firsthand. We hope to have the pleasure of welcoming you back for another exceptional stay in the future!Best regards

Dear Stewart,It is a pleasure to receive such great feedback!We look forward to welcoming you back again in the near future.Best regards,The H&B Team

Dear Mr. Edward,Thank you very much for your great feedback, we really hope there will be another occasion to welcome back here at the Helvetia & Bristol.

Dear Christian,Thank you for your fantastic feedback and very glad that we could exceed your expectations!We look forward to welcoming yu back.Best regards,The H&B Team

Dear Maria,Thank you very much for your positive review and we look forward to welcoming you back soon again!Best regards,The H&B Team

Dear Franco,Thank you for the great review!Best regardsThe H&B Team

Dear Thiago,Thank you for your positive review!

Dear Angelo,Thank you very much for your great review!Best regards,The H&B Team

Dear Alessia,It is a pleasure to receive such a wonderful review. We are glad that we could deliver an exceptional experience!We look forward to welcoming you back soon again!Best regards,The H&B Team

Dear Erin,It is a great pleasure to receive your feedback!Thank you once again for staying with us!Best regards,The H&B Team

Dear Mandy Jane,It is a true pleasure to receive your review!Thank you once again for staying with us!Best regards,The H&B Team

Dear Ioannis,Thank you for your wonderful review!We are delighted to receive feedback on the staff service and we really appreciate that. We are sorry to learn that the breakfast was not up to the standard. We are working to upgrade the experience. Thank you once again and we look forward to welcoming you soon again.Best regards,The H&B Team