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Avis sur Swiss-Belhotel Sharjah

3.5 out of 5
Swiss-Belhotel Sharjah
Al Arouba Road, Al Nabbaa Area, Sharjah, Sharjah

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 66 avis sur 226." "
Note des voyageurs de 8 (Bien), d’après 93 avis sur 226." "
Note des voyageurs de 6 (Satisfaisant), d’après 43 avis sur 226." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 226." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 226." "

8,0/10

Propreté

8,0/10

Personnel et service

8,8/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

Avis

8/10 Bien

Christophe

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bon rapport qualité / prix
Hôtel sympa et confortable mais qui aurait besoin d'un petit coup de rénovation surtout au niveau des salles de bain!!! Sinon chambres très spacieuses et confortables, petit déjeuner assez copieux... Piscine sympatique.
Séjour de 2 nuits en décembre 2019
Réponse de SL le 6 janv. 2020
Dear Valued Guest, First of all, let me take this opportunity to thank you for choosing Swiss-Belhotel Sharjah for your stay. We are very thankful to you for taking your valuable time to write a review of your impressions and to express your satisfaction with the services we have provided you during your stay. It is always a pleasure reading positive feedback from our valued guest such as yourselves as our guest’s satisfaction is our main priority. We are very glad that our Hotel services and Employees were able to meet and exceed your expectations during your stay with us. Please be assured that your wonderful feedback will certainly be shared with all colleagues as their wonderful effort will surely be recognized. Once again thank you and we look forward to welcoming you back to Swiss-Belhotel Sharjah and assure you of our best attention and services at all times. Thanks and best regards Hotel Management Swiss-Belhotel Sharjah.

8/10 Bien

Jean marc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2019
Réponse de MA le 24 mars 2019
Dear Mr. Marc, At the outset, I would like to thank you for giving us some of your valuable time to fill out the questionnaire about your impressions and to gauge your satisfaction with the services we have provided you during your stay. Thank you for the feedback we received from you, which comes from your keenness to enhance the level of service in the place you prefer for your stay, which is a guide to us and our team to do more effort and innovation to provide more comfort to you and all our guests. We hope to receive the honor of hosting you many times in the future. Best Regards Mohamed Ali General Manager Swiss-Belhotel Sharjah.

10/10 Excellent

leonard, butry

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
la belle sharjah
tres beau sejour , sauf pour ce rendre a dubai galere pour cause de bouchan sur l'autoroute etre passion
Réponse de General Manager le 7 déc. 2016
Dear Leonard, Thank you very much for staying at the Swiss-Belhotel Sharjah and for reviewing your experience with us. We appreciate your feedback as we continuously strive to improve our services and facilities and only through comments provided by our valued guests we will be able to do so. I am looking forward on the opportunity of welcoming you back and anticipate exceptional service as it should be on your next visit to Swiss-Belhotel Sharjah. Sincerely yours, Mohamed Ali General Manager

8/10 Bien

Bilal, paris

Les points forts : Propreté, personnel et service, confort de la chambre
Bon rapport qualité/prix.
Notre séjour s'est très bien passé. Personnel aux petits soins, à l'écoute et soucieux de répondre aux demandes rapidement. Bon rapport qualité/prix. Mise à disposition de la piscine, salle de sport, sauna, wifi et parking gratuitement. Petit déjeuner correct mais pas exceptionnel. Quartier bruyant et populaire. Nous gardons un bon ressenti sur l'hôtel au vu du prix payé pour notre séjour.
Réponse de exsecsbsh@swiss-belhotel.com le 10 déc. 2016
Dear Bilal, Thank you very much for choosing Swiss-Belhotel Sharajah and for reviewing your recent stay with us. We highly appreciated your valued time and effort for giving us your feedback and we are delighted to read that we were able to meet your expectations during your stay. Please know that your wonderful feedback will certainly conferred to all colleague as their wonderful effort will not come pass. Once again thank you and I am pleased to having you back with us again in the not-so-distant future and enjoy the Swiss-Belhotel hospitality and more. Sincerely yours, Mohamed Ali General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Hassan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Passing sharjah
Everything was perfect
Séjour de 1 nuit en février 2020

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pleasent stay at the hotel. The rooms are very clean but not modern. Staffs are well behaved and friendly. Overall am happy and would like to book again. I will give 4.5 out of 5.
Séjour de 2 nuits en février 2020
Réponse de SL le 2 mars 2020
Dear Valued Guest, First of all, let us take this opportunity to thank you for choosing Swiss-Belhotel Sharjah for your stay. We are very thankful to you for taking your valuable time to write a review of your impressions and to express your satisfaction with the services we have provided you during your stay. It is always a pleasure reading positive feedback from our valued guest such as yourselves as our guest’s satisfaction is our main priority. We are very glad that our Hotel services and Employees were able to meet and exceed your expectations during your stay with us. Please be assured that your wonderful feedback will certainly be shared with all colleagues as their wonderful effort will surely be recognized. Once again thank you and we look forward to welcoming you back to Swiss-Belhotel Sharjah and assure you of our best attention and services at all times. Thanks and best regards Hotel Management Swiss-Belhotel Sharjah

8/10 Bien

GOH

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
It was a relaxing trip with such relaxing surrounding. On the buffet breakfast, having different food daily would be a plus since the breakfast which I have is quite similar everyday. I have stayed in this hotel for about 8D7N.
Séjour de 7 nuits en février 2020
Réponse de SL le 2 mars 2020
Dear Valued Guest, First of all, let us take this opportunity to thank you for choosing Swiss-Belhotel Sharjah for your stay. We are very thankful to you for taking your valuable time to write a review of your impressions and to express your satisfaction with the services we have provided you during your stay. It is always a pleasure reading positive feedback from our valued guest such as yourselves as our guest’s satisfaction is our main priority. We are very glad that our Hotel services and Employees were able to meet and exceed your expectations during your stay with us. Please be assured that your wonderful feedback will certainly be shared with all colleagues as their wonderful effort will surely be recognized. Once again thank you and we look forward to welcoming you back to Swiss-Belhotel Sharjah and assure you of our best attention and services at all times. Thanks and best regards Hotel Management Swiss-Belhotel Sharjah

8/10 Bien

Trevor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Heart of Sharjah
Wonderful service and staff, very friendly and accommodating! The hotel itself is a bit dated with its decor, carpeting and furniture all seeming to be a little tired and worn. Great breakfast with many offerings for all travelers. Multiple shuttle services available into the center of Sharjah, Deira (northern Dubai, Coral Beach etc. Close to multiple museums such as the Museum of Islamic Civilization and Sharjah Art Museum and about two blocks from the Corniche waterfront walking path. About 20 minutes or so from Dubai Airport.
Séjour de 4 nuits en décembre 2019
Réponse de SL le 6 janv. 2020
Dear Valued Guest, First of all, let me take this opportunity to thank you for choosing Swiss-Belhotel Sharjah for your stay. We are very thankful to you for taking your valuable time to write a review of your impressions and to express your satisfaction with the services we have provided you during your stay. It is always a pleasure reading positive feedback from our valued guest such as yourselves as our guest’s satisfaction is our main priority. We are very glad that our Hotel services and Employees were able to meet and exceed your expectations during your stay with us. Please be assured that your wonderful feedback will certainly be shared with all colleagues as their wonderful effort will surely be recognized. Once again thank you and we look forward to welcoming you back to Swiss-Belhotel Sharjah and assure you of our best attention and services at all times. Thanks and best regards Hotel Management Swiss-Belhotel Sharjah.

8/10 Bien

KRUPESH

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019
Réponse de SL le 6 janv. 2020
Dear Mr. Krupesh, Thank you for rating us. Your feedback is very much appreciated. It will be great if you can advise us how to improve more our service and only through comments provided by our valued guest we will able to do so. Thanks and best regards Hotel Management Swiss Belhotel – Sharjah

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2019
Réponse de SL le 6 janv. 2020
Dear Valued Guest, Thank you for rating us. Your feedback is very much appreciated. It will be great if you can advise us on how to improve more our service and only through comments provided by our valued guest we will able to do so. Thanks and best regards Hotel Management Swiss Belhotel – Sharjah

8/10 Bien

Tom Kristian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fremdeles et bra alternativ
Veldig hyggelig betjening og god frokost. Avtale med Coral Beach hotell om bruk av pool og strand. Ligger i nærheten av handleområde med meget hyggelige priser. Hotellet preges litt av at det er noen år. Største ulempen er at moskeen over gata har fått sterkere høytalere. Men vi kommer tilbake neste år også.
Séjour de 13 nuits en novembre 2019
Réponse de SL le 6 janv. 2020
Dear Valued Guest, First of all, let me take this opportunity to thank you for choosing Swiss-Belhotel Sharjah for your stay. We are very thankful to you for taking your valuable time to write a review of your impressions and to express your satisfaction with the services we have provided you during your stay. It is always a pleasure reading positive feedback from our valued guest such as yourselves as our guest’s satisfaction is our main priority. We are very glad that our Hotel services and Employees were able to meet and exceed your expectations during your stay with us. Please be assured that your wonderful feedback will certainly be shared with all colleagues as their wonderful effort will surely be recognized. Once again thank you and we look forward to welcoming you back to Swiss-Belhotel Sharjah and assure you of our best attention and services at all times. Thanks and best regards Hotel Management Swiss-Belhotel Sharjah.

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en juin 2019
Réponse de SL le 19 juin 2019
Dear Valued Guest, Thank you for rating us a 5 star. Your feedback is very much appreciated. It will be great if you can advise us how to improve more our service and only through comments provided by our valued guest we will able to do so. Thanks and best regards Hotel Management Swiss Belhotel – Sharjah

8/10 Bien

MOHIDDIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will stay again.
Good Location and value for money. Good Breakfast
Séjour de 5 nuits en mai 2019
Réponse de SL le 9 juin 2019
Dear Mr. Mohiddin, First of all, let me take this opportunity to thank you for choosing Swiss-Belhotel Sharjah for your stay. I am very thankful to you for taking your valuable time to write a review of your impressions and to express your satisfaction with the services we have provided you during your stay. It is always a pleasure reading positive feedback from our valued guest such as yourselves as our guest’s satisfaction is our main priority. I am very glad that our Hotel services and Employees were able to meet and exceed your expectation during your stay with us. Please be assured that your wonderful feedback will certainly be shared with all colleagues as their wonderful effort will surely be recognized. Once again thank you and I look forward to welcoming you back to Swiss-Belhotel Sharjah and assure you of our best attention and services at all time. Thanks and best regards Hotel Management Swiss-Belhotel Sharjah.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2019
Réponse de SL le 8 mai 2019
Dear Guest, Thank you for rating us a 5 star. Your feedback is very much appreciated. It will be great if you can advise us how to improve more our service and only through comments provided by our valued guest we will able to do so. Thanks and best regards Hotel Management Swiss Belhotel – Sharjah

10/10 Excellent

Muhammad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Broadbased excellent value of your money
Excellent
Séjour de 20 nuits en avril 2019
Réponse de MA le 29 avr. 2019
Dear Mr. Muhammad, At the outset, I would like to thank you for giving us some of your valuable time to fill out the questionnaire about your impressions and to gauge your satisfaction with the services we have provided you during your stay. Thank you for the feedback we received from you, which comes from your keenness to enhance the level of service in the place you prefer for your stay, which is a guide to us and our team to do more effort and innovation to provide more comfort to you and all our guests. We hope to receive the honor of hosting you many times in the future. Best Regards Mohamed Ali General Manager Swiss-Belhotel Sharjah.

6/10 Satisfaisant

Tapio

Les points forts : Personnel et service
Séjour de 2 nuits en mars 2019
Réponse de SL le 6 avr. 2019
Dear Valued Guest, Thank you for rating us a 6 star. Your feedback is very much appreciated. It will be great if you can advise us how to improve more our service and only through comments provided by our valued guest we will able to do so. Thanks and best regards Hotel Management Swiss Belhotel – Sharjah

6/10 Satisfaisant

Yunus

Séjour de 6 nuits en mars 2019
Réponse de MA le 26 mars 2019
Dear Mr. Yunus, At the outset, I would like to thank you for giving us some of your valuable time to fill out the questionnaire about your impressions and to gauge your satisfaction with the services we have provided you during your stay. Thank you for the feedback we received from you, which comes from your keenness to enhance the level of service in the place you prefer for your stay, which is a guide to us and our team to do more effort and innovation to provide more comfort to you and all our guests. We hope to receive the honor of hosting you many times in the future. Best Regards Mohamed Ali General Manager Swiss-Belhotel Sharjah.

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en mars 2019
Réponse de MA le 24 mars 2019
Dear Ms. Sarah, At the outset, I would like to thank you for giving us some of your valuable time to fill out the questionnaire about your impressions and to gauge your satisfaction with the services we have provided you during your stay. Thank you for the feedback we received from you, which comes from your keenness to enhance the level of service in the place you prefer for your stay, which is a guide to us and our team to do more effort and innovation to provide more comfort to you and all our guests. We hope to receive the honor of hosting you many times in the future. Best Regards Mohamed Ali General Manager Swiss-Belhotel Sharjah.

2/10 Horrible

Donald

Les points forts : Personnel et service et confort de la chambre
no hot water 20 hour flight no hot water
The day I left, they had no hot water. I have a 20 hr flight. could not take a decent shower. Then they wanted me to take hotel taxi for twice as much as actual cost for taxi.
Séjour de 3 nuits en mars 2019
Réponse de MA le 24 mars 2019
Dear Mr. Donald, First of all, let me take this opportunity to thank you for choosing Swiss-Belhotel Sharjah for your stay. I am very thankful to you for taking your valuable time to write a review of your impressions about the services we have provided you during your stay. It is always a pleasure reading feedback from our valued guest such as yourselves as our guest’s satisfaction and comfort is our main priority. Inline to that, I sincerely apologize for the problems that you encountered during your last stay which you have mentioned. This is not the type of review that we like to see and I assure you that I will be looking into the point that you have made and shall work into it. Rest be assured that your comments will be taken seriously and will make sure to improve in the future. Our guest’s satisfaction is our main priority. I hope that this experience will not deter you from using our hotel in the future and I look forward to seeing you again at the Swiss-Belhotel Sharjah and assure you of our best attention and services at all times. Once again we would like to extend our sincere thanks to you and I look forward to welcoming you to Swiss-Belhotel Sharjah. Yours sincerely, Mohamed Ali General Manager

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en janvier 2019
Réponse de SL le 2 avr. 2019
Dear Valued Guest, Thank you for rating us a 5 star. Your feedback is very much appreciated. It will be great if you can advise us how to improve more our service and only through comments provided by our valued guest we will able to do so. Thanks and best regards Hotel Management Swiss Belhotel – Sharjah

10/10 Excellent

Bader

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
فندق رائع
اقامة رائعه في افضل فنادق الشارقة
Séjour de 3 nuits en janvier 2019
Réponse de Mohamed Ali le 3 févr. 2019
ضيفنا العزيز فى البداية أود أن أشكركم على أختيار فندق سويس بلهوتيل – الشارقه لأقامتكم خلال زيارتكم للشارقه و لوقتكـــم الثمين لمشاركتنا إنطـــباعاكــم و مدى رضـــائكــم عــن الخــدمات التى قدمنــاها لكم خلال فترة الإقــامة. وهذا يعــد بمثـــابة إرشــاد لنــا و لفريقنــا علــى بذل المــزيد من الجــهد و الإبتكــار لتوفير مزيد من الراحة لكــم و كــل ضــيوفنــا الكـــرام, متمنييــن أن ننــال شــرف إســتضافتكــم فى مــرات كثيرة قــادمة. مع خالص تحياتى محمــــد علـــى المدير العـــام

8/10 Bien

Ulli, Hamburg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stadthotel in günstiger Lage. Restaurants und Geschäfte rundherum. Zum Baden ins Coral Beach für ca. 6 €. Supernettes Personal.
Séjour de 11 nuits en octobre 2018
Réponse de Mr.Ali le 11 nov. 2018
Dear Mr. Ulli, We would like to thank you for reviewing your experience during your stay with us. It is always a pleasure & encouraging reading a positive feedback from our valued guest, such as yourselves. We appreciate your feedback as we continuously strive to improve our services and facilities and only through comments provided by our valued guests we will be able to do so. Moreover, we pleased to inform you that we have now rebranded to Swiss-Belhotel Sharjah. I am looking forward of having an opportunity of welcoming you back and enjoy Swiss-Belhotel Sharjah hospitality and more. Yours sincerely, Mohamed Ali General Manager

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en octobre 2018
Réponse de SL le 24 oct. 2018
Dear Valued Guest, Thank you for rating us a 4 star, it will be great if you can advise us how to improve more our service and only through comments provided by our valued guest we will able to do so. Thanks and best regards The Hotel Management Swiss Belhotel – Sharjah

10/10 Excellent

Tim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de SL le 15 mai 2018
Thank you!

8/10 Bien

shahid

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Good, friendly staff
Réponse de MA le 24 avr. 2018
Dear Mr. Shahid, At the outset, I would like to thank you for giving us some of your valuable time to fill out the questionnaire about your impressions and to gauge your satisfaction with the services we have provided you during your stay. Thank you for the feedback we received from you, which comes from your keenness to enhance the level of service in the place you prefer for your stay, which is a guide to us and our team to do more effort and innovation to provide more comfort to you and all our guests, We hope to receive the honor of hosting you many times in the future. Best Regards Mohamed Ali General Manager Swiss-Belhotel Sharjah.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Schönes Stadthotel mit Pool
Der Check In hatte sehr lange gedauert, ansonsten aber sehr angenehm.
Séjour de 1 nuit en février 2018
Réponse de MA le 13 mars 2018
Dear Valued Guest, Firstly I would like to thank you for taking the time to share and review your experience of your recent stay with us and for your constructive feedback. The constructive feedback from our valued guests such as yourself is always greatly appreciated as it help us work on our shortfalls to improve our services and achieve guests satisfaction. Please accept my sincere apology for the inconvenience caused to you during your stay and rest assure that every comment is reviewed and necessary action is taken. Once again I would like to extend my sincere apology and hope that this experience will not deter you from visiting us again in the near future. Looking forward to welcoming you back at Swiss-Belhotel Sharjah. Yours sincerely, Mohamed Ali General Manager

10/10 Excellent

Waleed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location
Séjour de 2 nuits en mars 2018
Réponse de MA le 13 mars 2018
Dear Mr. Waleed, At the outset, I would like to thank you for giving us some of your valuable time to fill out the questionnaire about your impressions and to gauge your satisfaction with the services we have provided you during your stay. Thank you for the feedback we received from you, which comes from your keenness to enhance the level of service in the place you prefer for your stay, which is a guide to us and our team to do more effort and innovation to provide more comfort to you and all our guests, We hope to receive the honor of hosting you many times in the future. Best Regards Mohamed Ali General Manager Swiss-Belhotel Sharjah.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel mit toller Lobby
Das Hotel ist gut gelegen und hat einen tollen Eingangsbereich. Das Zimmer war riesig mit ca. 50 qm. Leider hat der Check sehr lange gedauert und man wurde wiederholt vertröstet.
Séjour de 1 nuit en février 2018
Réponse de GM le 5 mars 2018
Dear Valued Guest, First of all Thank you so much for choosing Swiss-Belhotel Sharjah for your stay and for giving us some of your valuable time to fill out the questionnaire about your impressions and to gauge your comments with the services we have provided you during your stay. Let me take this opportunity to thank you for sharing your feedback, and to let me know about your experience. This surely gives us a chance to improve our services and guest satisfaction. Please know that I have personally noted your comments in regards to the delay in check-in. Rest be assured that your comments will be taken very seriously and will make sure it will not happen in the future. As Our guest’s satisfaction is our main priority. I hope that this experience will not deter you from using our hotel in the future and I look forward to seeing you again at the Swiss-Belhotel Sharjah and assure you of our best attention and services at all times. Once again we would like to extend our sincere thanks to you and I look forward to welcome you to Swiss-Belhotel Sharjah. Yours sincerely, Mohamed Ali General Manager

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service et confort de la chambre
Bad!
Upon arrival we were made to wait for check in. We booked a room for 2 adults and a baby. The Hotel thought it would be a great idea to put us in a room with an adjoining door. We though that a crying baby may be an inconvenience to those next door. The problem was not our baby but the noisy neighbours who seemed to think it was OK to shout ,scream and slam doors into the very early hours of the morning! I complained but the manager did nothing to address my complaint - the neighbours continued with their noise making. A second complaint was made and indifferent 'manager' suggested that we could move room. why on earth should we be made to move room when we were not the offending party? Upon making a third complaint regarding the noise I was informed by another 'manager' that the noisy party had made a block booking of rooms and that other complaints had been made about the noise they were creating on other floors within the hotel. He offered to move our room but this was to be our last night so I refused the offer and demanded that the neighbours should be made to move. The 'manager' refused to do this as he did not want to upset the 'BIG FAMILY' who had made a block booking.
Séjour de 8 nuits en décembre 2017

10/10 Excellent

sachiko

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
最高でした
非常に快適でした。 ベルボーイの方々は気遣いが素晴らしいですし、フロントにお願いしたことなどはすぐにやってくれます。 周辺に飲食店、スーパーもあるので不自由はありません。 部屋は広く清潔です。キッチンもついていました。 またぜひ泊まりたいです。
Séjour de 6 nuits en novembre 2017
Réponse de Mohamed Ali le 18 nov. 2017
Dear Valued Guest At the outset, I would like to thank you for giving us some of your valuable time to fill out the questionnaire about your impressions and to gauge your satisfaction with the services we have provided you during your stay. Thank you for the feedback we received from you, which comes from your keenness to enhance the level of service in the place you prefer for your stay, which is a guide to us and our team to do more effort and innovation to provide more comfort to you and all our guests, We hope to receive the honor of hosting you many times in the future. Best Regards Mohammed Ali Director General

8/10 Bien

Kirshan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AMAZING HOTEL
AMAZING
Séjour de 1 nuit en octobre 2017
Réponse de Mohamed Ali le 21 oct. 2017
Dear Mr. kirshan, We would like to thank you for reviewing your recent experience with us. It is always a pleasure & encouraging reading a positive feedback from our valued guest, such as yourselve. I am looking forward of having an opportunity of welcoming you back and enjoy Swiss-Belhotel hospitality and more. Yours sincerely, Mohamed Ali General Manager

4/10 Médiocre

MIRA, Amsterdam

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
SLECHT HOTEL
Slecht onderhoud Toen ik in de nacht aankwam kamer was niet klaar. kreeg andere kamer zonder excuus aan te bieden locatie erg slecht leek net of ik in Pakistaan, Afghanistaan was Ontbijt elke ochtend dezelfde, geen varriatie.
Séjour de 10 nuits en septembre 2017
Réponse de Swiss-Belhotel le 8 oct. 2017
Dear Valued Guest First of all, please accept my apologies for the inconveniences that we may have caused. Moreover, I have addressed the matters with all the department concerned and to further improve on the areas mentioned. Thank you for the valued time and I look forward to welcoming you back and provide you with exceptional service at your next visit at Swiss-Belhotel Sharjah Yours sincerely Mohamed Ali General Manager

4/10 Médiocre

Hussain

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en août 2017
Réponse de Mohamed Ali le 29 août 2017
Dear Mr. Hussain, First of all I would like to thank you for choosing to stay with us at Swiss-Belhotel Sharjah. It will be great if you can advise us the reason of rating us a 2 star? Rating the hotel a 2 star without given any details is not fair for the hotel. Our guests' satisfaction is our main priority. Once again, thank you and I look forward to meet with you during your next visit to discuss the matter further. Sincerely yours, Mohamed Ali General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Cozy bed in a large room with a good view. Friendly staff, no hassle at all.
Séjour de 1 nuit en juillet 2017
Réponse de Mohamed Ali le 3 août 2017
Dear Valued Guest, Thank you for choosing to stay at Swiss-Belhotel Sharjah and for sharing your recent experience with us. We highly appreciated your feedback and we are delighted that overall we were able to meet and exceed your expectation especially with regards to the cozy bed, room & staff. Rest assured that your wonderful feedback will certainly be shared with all colleagues as these gesture will certainly goes a long way. Once again, thank you and I look forward to welcome you back to Swiss-Belhotel Sharjah and assure you of our best attention and services at all time. Sincerely yours Mohamed Ali General Manager

2/10 Horrible

Mikhail, moscow, russia

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Never stay there!
At check in you will have to wait 40 minutes without any excuses, coffee, because you room will not be ready on time. Every day you will ask for fresh towels and etc. if you give them your rental car for valet parking, they will scratch it. Dirty hotel, unpolite staff, bad suburban. Absolutely NO SWISS Hotel! No European quality!!!!
Réponse de Mohamed Ali le 29 avr. 2017
Dear Mr. Mikhail, Thank you for staying at the Swiss-Belhotel Sharjah! We have noted your feedback, this has been taken up with our concern department to look into this matter. Please accept my sincere apologies on shortfall with regards to the distinct mentioned. We thank you for your feedback as this helps us to improve our services and facilities. I hope that this experience will not deter you from using our hotel in the future and I look forward to seeing you again at the Swiss-Belhotel Sharjah and assure you of our best attention and services at all times. Yours sincerely, Mohamed Ali General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 15 févr. 2017
Dear Valued Guest, Thank you for staying and for reviewing your experience during your stay with us at Swiss-Belhotel Sharjah. We appreciate your feedback as we continuously strive to improve our services and facilities and only through our comments provided by our valued guest we were able to do so. I am looking forward on the opportunity of welcoming you back and anticipate exceptional service as it should be on your next visit to Swiss-Belhotel Sharjah. Sincerely yours, Mohamed Ali General Manager

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Réponse de General Manager le 7 févr. 2017
Dear Valued Guest, Thank you for staying at Swiss-Belhotel Sharjah and for reviewing your recent experience. We appreciate your feedback as we continuously strive to heighten our service and facilities and only through comments provided by our valued guests we will be able to do so. Once again, thank you and I am looking forward to having you with us again in the not-too-distant future. Sincerely yours, Mohamed Ali General Manager

10/10 Excellent

Mahmood

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
فندق جميل وهادي
كانت الاقامه رائعه والموقع ممتاز جداً والافطار كان لذيذ
Réponse de General Manager le 27 déc. 2016
Dear Mr. Mahmood, We would like to thank you for choosing to stay with us and for reviewing your experience with us. It is always a pleasure & encouraging reading a positive feedback from our valued guest, such as yourselves and we are glad that overall you enjoyed Swiss-Belhotel Sharjah cordiality. Moreover, we pleased to inform you that we have now rebranded to Swiss-Belhotel Sharjah. Once again we would like to extend our sincere thanks to you. We are pleased to have you again in not so distant future. Yours Sincerely, Mohamed Ali General Manager

10/10 Excellent

Tom Kristian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bra for utforskning av Sharjah
Bra hotell. Dette var 8. gang vi bodde her. Passe sentralt uten at det er for mye stress. Fint for de som liker å shoppe i soul (basar). Bra frokost. Sengene er ikke så harde som vi har opplevd andre hotell i nærheten. Fint å kombinere med å anvende beachen på Coral Beach Hotel. Kjøper voucher i desken. Gratis buss eller AED 15 med taxi. Kort vei til fine museer.
Réponse de General Manager le 14 nov. 2016
Dear Valued Guest, Thank you very much for staying at the Swiss-Belhotel Sharjah and for reviewing your experience with us. We highly appreciated your valued time for giving us your feedback, through comments provided by our valued guests we will be able to do so. We are glad that overall you enjoyed Swiss-Belhotel Sharjah cordiality. I am looking forward on the opportunity of welcoming you back and anticipate exceptional service as it should be on your next visit to Swiss-Belhotel Sharjah. Sincerely yours, Mohamed Ali General Manager

6/10 Satisfaisant

Mansoor, oman

Les points forts : Confort de la chambre
good
All was well but they should well clean the toilet and try to get new wc
Réponse de General Manager le 14 sept. 2016
Dear Valued Guest, Thank you very much for staying at the Swiss-Belhotel Sharjah and for taking the time to fill out our Hotel Guest Satisfaction Survey. I have noted your remarks regarding the washroom cleanliness as this had been conferred to our Housekeeping Department to work its way through and ensure that it will not be repeated in the future. We will certainly work on to enhance our product and services to achieve service excellence. Once again, thank you and we are certainly pleased to have you with us again on your next visit. Sincerely yours, Mohamed Ali General Manager

2/10 Horrible

Adnan, London

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Won't recommend
No recommendation. Poor management and old building.
Réponse de Swiss-Belhotel Sharjah le 14 juil. 2016
Dear Mr. Adnan, Thank you for choosing to stay at the Swiss-Belhotel Sharjah! I do apologize for the service standard failure, moreover, please know that we will continue to strive to heighten our facilities and services. Kindly know that our team will always be at your kind disposal and I hope that this experience will not deter you from using our hotel in the future. I am looking forward having you with us on your next visit. Sincerely yours, Mohamed Ali General Manager

8/10 Bien

Muhammad, Karachi, Pakistan.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worth staying.
Above average hotel in below average price.
Réponse de Mohamed Ali le 29 juin 2016
Dear Mr. Muhammad, Thank you very much for staying at the Swiss-Belhotel Sharjah and for reviewing your experience with us. We appreciate your feedback as we continuously strive to improve our services and facilities and only through comments provided by our valued guests we will be able to do so. I am looking forward on the opportunity of welcoming you back and anticipate exceptional service as it should be on your next visit to Swiss-Belhotel Sharjah. Sincerely yours, Mohamed Ali General Manager

4/10 Médiocre

Ahmed, Saudi Arabia

Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Need technical maintenance
The room was good and the bed was clean , the only problem was the bathroom exhaust was not working and the central a/c was not cold enough even that I sit it up on 18 degree but still feels like it's 25 degree
Réponse de Mohamed Ali le 16 juin 2016
Dear Mr. Ahmed, Thank you very much for staying with us and for taking the time to complete our guest satisfaction survey. First of all, please accept my apologies for the inconveniences caused specifically on the bathroom exhaust and A/C. Moreover, I have addressed the matters with the department concerned and to further improve on the areas mentioned. Thank you for the valued time and I look forward to welcoming you back and provide you with exceptional service at your next visit at Swiss-Belhotel Sharjah. Yours sincerely Mohamed Ali General Manager

8/10 Bien

MOHSEN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Mohamed Ali le 29 juin 2016
Dear Valued Guest, We would like to thank you for completing the survey and your positive feedback regarding your stay at Swiss-Belhotel Sharjah! Once again thank you and we are pleased and looking forward to welcoming you back to Swiss-Belhotel Sharjah! Sincerely yours, Mohamed Ali General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Réponse de Mohamed Ali le 29 juin 2016
Dear Valued Guest, Thank you for choosing to stay at the Swiss-Belhotel Sharjah and sharing your experience with us! I am grateful for the privileged and for the positive remarks impart, as these gesture will definitely go a long way. Please know that we are pleased to have you with us again for your next visit. Sincerely yours Mohamed Ali General Manager

6/10 Satisfaisant

Abdulrahman, الامارات، أبوظبي

Les points forts : Propreté
Les points faibles : Personnel et service
شكل الفخامة بدون أدوات
إقامة مرضية لحد ما ولكن لم ارتاح من رائحة الغرف الكريهة من السجائر وعدم توفير أغطية نوم ما تزعجنا كثيرا
Réponse de Mohamed Ali le 23 juil. 2016
Dear Mr. Abdulrahman Thank you very much for staying with us and for taking the time to complete the guest satisfaction survey! Please accept my sincere apologies that the service standard had been fallen with regards to the blankets & unpleasant smell, rest assured it will certainly deliberate accordingly to the housekeeping department and should not be repeated in future. Moreover, your feedback is important to us and we will certainly work on further improvements in view of our facilities & services. We hope you have the opportunity of visiting us again in the near future Sincerely yours, Mohamed Ali General Manager

6/10 Satisfaisant

mohamed

Réponse de General Manager le 5 déc. 2016
Dear Mohamed, thank you very much for staying with us and for taking the time to complete our guest satisfaction survey. We appreciate your valued time and effort for giving us your feedback. We are delighted to have you back with us again on your next visit and enjoy the Swiss-Belhotel Hospitality and more. Sincerely yours, Mohamed Ali General Manager

8/10 Bien

Ulli, Hamburg

Les points forts : Propreté, personnel et service, confort de la chambre
Stadthotel in Sharjah
Kennen das Hotel lange (ex Rotana), Frühstück prima,das angebotene Beachhotel ist gut, es läßt sich viel von hieraus unternehmen. Wenn man wie wir ein Mietfahrzeug hat, kann man locker alle Emirate anschauen.
Réponse de Mohamed Ali le 23 avr. 2016
Dear Valued Guest Thank you very much for staying with us and for the positive remarks on our dedicated colleague and the accessible vicinity within the hotel! We appreciate your feedback regarding the cleaning as we continuously strive to heighten our services and facilities and only through comments provided by our valued guests such as yourselves we will be able to do so. We are very much pleased to see you again on your next visit to Swiss-Belhotel Sharjah! Sincerely yours, Mohamed Ali General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
جيد
متوسطة
Réponse de Mohamed Ali le 11 juin 2016
Dear Valued Guest Thank you very much for staying with us and for taking the time to complete the guest satisfaction survey We appreciate your feedback as we continuously strive to heighten our services and facilities and only through comments provided by our valued guests such as yourselves we will be able to do so. I am looking forward on the opportunity of welcoming you back and anticipate exceptional service as it should be on your next visit to Swiss-Belhotel Sharjah. Sincerely yours, Mohamed Ali General Manager