Terrasse/Patio

Avis sur DoubleTree by Hilton Dothan, AL

4 out of 5
DoubleTree by Hilton Dothan, AL
2740 Ross Clark Cir, Dothan, AL

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 289 avis sur 521." "
Note des voyageurs de 8 (Bien), d’après 118 avis sur 521." "
Note des voyageurs de 6 (Satisfaisant), d’après 47 avis sur 521." "
Note des voyageurs de 4 (Médiocre), d’après 38 avis sur 521." "
Note des voyageurs de 2 (Horrible), d’après 29 avis sur 521." "

8,8/10

Propreté

8,4/10

Personnel et service

8,2/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Carolyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really like the location of this hotel. I was in town to visit my granddaughters, and they also loved the property. I highly recommend it.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Connie, Pekin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A wonderfully quiet and peaceful place. Loved it.
Séjour de 1 nuit en mars 2024
Réponse de Kendall le 1 avr. 2024
Glad to hear your stay with us at the DoubleTree went well. We look forward to having you back in the near future.

10/10 Excellent

Deborah

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Kendall le 1 avr. 2024
Glad to hear your stay with us at the DoubleTree went well. We look forward to having you back in the near future.

10/10 Excellent

Matina

Voyage d’affaires
Great
Séjour de 1 nuit en février 2024
Réponse de Kendall le 1 avr. 2024
Glad to hear your stay with us at the DoubleTree went well. We look forward to having you back in the near future.

10/10 Excellent

Beth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Leonard

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Kelli

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was excellent! Very friendly & helpful. The lobby was very nice & inviting. It was quiet & clean, would absolutely stay again.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

TOYEE

Séjour de 2 nuits en décembre 2023

10/10 Excellent

Piper

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay.
It's location was close to family and everything we needed from food to shopping. It was very neat and clean. The service was excellent. I only wish it was warm and dry enough to have used the pool and the outdoor activities.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Dan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Regulars
Great experience. We are regulars here We love it here. Convince and staff is very nice.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

James, Valrico

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very comfortable
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The curtains on the window were see through causing us to wake up too early.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Lacey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and quite
Séjour de 1 nuit en novembre 2023

10/10 Excellent

jasmine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Michael

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Food
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Cindy

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Khalii

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2023

8/10 Bien

Dan

Les points forts : Personnel et service et confort de la chambre
Stay in Dothan
Front desk was great The lotion bottle coming off the wall ( Not like a Hilton should be ) in the bathroom and the shower had a bad stain on the shower floor. Was kinda nasty
Séjour de 3 nuits en septembre 2023

8/10 Bien

Judy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Water was hot and beds were comfortable. Staff was very friendly. Check in was seamless and quick.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Patrick

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great property
Convenient, clean and new - great experience!
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Margarette

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love staying here. 2nd stay. Only complaint is the odor that exists in hallways and rooms, sorta a sewage spell. But not in reception areas or dining area.
Séjour de 3 nuits en juillet 2023

10/10 Excellent

latasha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Paula

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Tonya

Séjour de 1 nuit en juillet 2023

2/10 Horrible

Anthony

Les points faibles : Propreté et personnel et service
360 kitchen is the onsite restaurant and it was superb. The hotel not so much. GOOD: *Pool was big, clean, and hot tub section worked. *Onsite restaurant - we have eaten their 4 or 5 times now and its great everytime. NEEDS IMPROVEMENT: *Never offered a famous cookie they advertise. *Brown stains on our bed sheets. They said they would bring new right away but brought wrong size & left us to change them. Called front desk again bc a queen sheet isnt going to fit a king, they brought a king sized top sheet instead of a fitted sheet. We gave up and just laid that over the mattress. Their was also what looked like a blood stain on 1 of the 4 pillows. Never got a replacement pillow case for that either. * House keeping banging on everones door at 930 when check out wasnt until 11. They banged on the room next to us so hard they woke us up. When they got to us, i just yelled "no thank you" . *dried on food on the microwave *mini fridge was not plugged in/working. Overall i would choose a different hotel. For the price they charge and what they actually offer, there are cleaner/friendlier options .
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Sonya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023

10/10 Excellent

sally

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room service !
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023
Réponse de Kendall Clark- Assistant General Manager le 19 juin 2023
Thank you for taking a moment to share your experience. I am happy to hear you found our property to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

8/10 Bien

RAYMOND L

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dothan Dentist review Natural dentists
Had to go to Dothan from Tallahassee to be reviewed by a Natural Dentist Great experience. Needed a place to stay. So picked most expensive there. Just to say!!
Séjour de 1 nuit en juin 2023
Réponse de Kendall Clark- Assistant General Manager le 19 juin 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

10/10 Excellent

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was very clean and I loved the fact there was a restaurant/bar on the premises!
Séjour de 1 nuit en juin 2023
Réponse de Kendall Clark- Assistant General Manager le 19 juin 2023
Thank you for taking a moment to share your experience. I am happy to hear you found our property to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

10/10 Excellent

Frank

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel & Staff
Front desk Clerk Terry is amazing even before our stay started she helped me sort some things out. The rooms are just as described in the pictures everything you see is just as you see it customer service is wonderful. The beds are comfortable showers are clean. It was just an overall beautiful stay and I will definitely stay here when in the area again.
Séjour de 2 nuits en mai 2023
Réponse de Kendall Clark- Assistant General Manager le 19 juin 2023
Thank you for taking a moment to share your experience. I am happy to hear you found our property to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

6/10 Satisfaisant

Matthew

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Everything was good but we asked for more towels and we never got them.
Séjour de 2 nuits en mai 2023
Réponse de Kendall Clark- Assistant General Manager le 19 juin 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

10/10 Excellent

Justin

Séjour de 1 nuit en mai 2023
Réponse de Kendall Clark- Assistant General Manager le 19 juin 2023
Thank you for taking a moment to share your experience. I am happy to hear you found our property to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

4/10 Médiocre

Delois

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The room smelled like mildew.
Séjour de 1 nuit en mai 2023
Réponse de Kendall le 19 mai 2023
Mrs. Delois I am so sorry to hear that you had a negative experience at the DoubleTree by Hilton Dothan. I understand that you were unhappy with the mildew-like smell in your room.I apologize for any inconvenience this may have caused you. I want to assure you that we take the cleanliness and comfort of our guests very seriously. We have a strict cleaning policy in place, and we regularly inspect our rooms to ensure that they are free of any mold or mildew.I hope that you will accept our apology and give us another chance to earn your business. We are committed to providing our guests with a positive experience, and we will do everything we can to make sure that your next stay is more enjoyable.Sincerely,Kendall C

10/10 Excellent

Curry

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
An awesome and clean hotel! Would definitely stay there again!
Séjour de 2 nuits en mai 2023
Réponse de Kendall le 18 mai 2023
Dear Curry,Thank you for your kind words about our hotel! We are so glad that you enjoyed your stay. We strive to provide our guests with a clean, comfortable, and welcoming experience, and we are always happy to hear that we have succeeded.We hope that you will consider staying with us again in the future. We would be honored to have you as our guest again.Sincerely,Kendall C

6/10 Satisfaisant

Lashunda

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
I was disappointed to find that the shower floor had clearly not been cleaned (dried ring of dirt/soap scum on the floor). Also, there was only one bath towel, so my husband just dried off with a hand towel. Everything else looked clean throughout the room. Also, the staff was friendly upon our arrival. Hopefully, the bathroom issues was an outlier and it is a better experience next time.
Séjour de 1 nuit en mai 2023
Réponse de Joe O le 9 mai 2023
Dear valued guest,Thank you for taking the time to share your feedback with us regarding your recent stay at our establishment. We are delighted to hear that you found our staff to be friendly and that the rest of the room met your expectations.However, we are sorry to hear that the cleanliness of the shower floor did not meet your expectations and that there was a shortage of bath towels in your room. Please accept our sincere apologies for any inconvenience this may have caused.We take your comments very seriously and will make sure to address these issues with our housekeeping team to ensure that this does not happen in the future. Our aim is to provide every guest with a clean, comfortable and welcoming experience, and we apologize for falling short on this occasion.We appreciate your understanding and hope that you will give us the opportunity to serve you better in the future. If you choose to stay with us again, please do not hesitate to reach out to our front desk team who will be more than happy to assist you with any needs you may have.Thank you again for your valuable feedback and for choosing our establishment for your stay.Best regards,Joe OdiernoGeneral ManagerDoubleTree by Hilton Dothan

10/10 Excellent

Brantley

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The gym was nice, had a Peloton. The breakfast staff was very nice, very helpful.
Séjour de 1 nuit en mai 2023
Réponse de Kendall le 18 mai 2023
Dear Brantley,Y'all, we are so glad to hear that you enjoyed your recent stay at our DoubleTree by Hilton hotel! We take pride in our Southern hospitality, and we are always happy to hear that our guests feel welcome and at home.We are particularly proud of the fact that you found our gym and the breakfast staff to be helpful. We know that a good workout and a delicious breakfast are essential to a great stay, and we are glad that we were able to provide you with both.We hope that you will consider staying with us again in the future. We would be honored to have you as our guest again.Sincerely,Kendall C

10/10 Excellent

Endora

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de Kendall le 18 mai 2023
Dear [Guest Name],Thank you for staying with us at DoubleTree by Hilton Dothan. We are happy that you enjoyed your stay and hope we'll see you again in the future.Best,Kendall C

10/10 Excellent

Michael

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was close to work and well maintained.
Séjour de 1 nuit en mars 2023
Réponse de Kendall le 18 mai 2023
Thank you so much for taking the time to leave us a positive review on Expedia. We are so glad to hear that you enjoyed your stay at the DoubleTree by Hilton Dothan!We take pride in our Southern hospitality, and we are always happy to hear that our guests feel welcome and at home. We are also glad that you found the hotel to be well maintained. We work hard to keep our hotel clean and in good repair, and we are always happy to hear that our guests appreciate it.Sincerely,Kendall C

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2023
Réponse de Kendall le 18 mai 2023
Dear Kevin,Thank you for choosing to stay with DoubleTree by Hilton Dothan. We are delighted to hear that you enjoyed your stay. We hope to see you again soon.Sincerely,Kendall C

8/10 Bien

Sharon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall a very good stay! A little over priced and breakfast was expensive. Clean! Staff friendly!
Séjour de 1 nuit en mars 2023
Réponse de Kendall le 18 mai 2023
Dear SharonThank you for staying with us at the DoubleTree by Hilton Dothan! We are so glad that you enjoyed your stay overall. We appreciate your feedback about the price of the hotel and the breakfast. We will take your feedback into consideration as we continue to improve our services.We are glad that you found the hotel clean and the staff friendly. We take pride in our cleanliness and our customer service, and we are always happy to hear that our guests are satisfied.We hope that you will consider staying with us again in the future. We would be honored to have you as our guest again.Best Regards,Kendall

10/10 Excellent

Laurie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay.
Séjour de 1 nuit en mars 2023

10/10 Excellent

Robin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms were very clean
Séjour de 1 nuit en mars 2023

4/10 Médiocre

Tanya

Voyage en famille
Les points faibles : Propreté
The floor was very sticky in the foyer and bathroom. Our shoes stuck to the floor. The cook did not want to cook breakfast, so our only option was the buffet.
Séjour de 1 nuit en février 2023

10/10 Excellent

Victor

Séjour de 1 nuit en février 2023

4/10 Médiocre

Ceila

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I thought highly of this hotel, I decided to stay at this hotel because other hotels are disappointing. 1st room ac didn’t work, 2nd room was smaller had a dark red stain in the middle of the floor called management and all they could tell me is that’s all they had left @ 200 per night I deserved better.
Séjour de 1 nuit en février 2023

10/10 Excellent

SUZANNE G, Lafayette

Séjour de 1 nuit en février 2023

10/10 Excellent

Tierra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2023

10/10 Excellent

PAM, WEST LAFAYETTE

Séjour de 1 nuit en février 2023