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Avis sur The Westin Doha Hotel & Spa

5 out of 5
The Westin Doha Hotel & Spa
Salwa Road, Fereej Bin Mahmoud, Zone 23, Doha

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 177 avis sur 247." "
Note des voyageurs de 8 (Bien), d’après 54 avis sur 247." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 247." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 247." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 247." "

9,4/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2022
Réponse de The Westin Doha Hotel and Spa Management le 27 févr. 2022
Dear Guest, Good morning! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during the stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be well, The Westin Doha Hotel and Spa Management

10/10 Excellent

Flore

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really nice stay
Very roomy room Huge bathroom Service: perfect Really good in room dinner with nice local food (international also)
Séjour de 1 nuit en février 2020
Réponse de General Manager le 15 févr. 2020
Dear Flore, Please allow me to thank you for sharing your kind feedback with us at The Westin Doha. I am happy to read that your stay has been exceptional with us and your comments are much appreciated. We would love to see you again soon. Be Well, Ammar Samad General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fast eand esay acces to the room professionnal staff
Séjour de 1 nuit en janvier 2020
Réponse de Nada le 12 janv. 2020
Dear Valued Guest, Warm greetings from The Westin Experience Team! I would like to thank you for sharing your valuable feedback. I am truly glad to read that you’re enjoying your stay and that our team is able to deliver the best Westin experience! Please feel free to contact me directly at any time should you require any assistance. I'll be happy to take care of it! Have an inspiring day ahead, Westin Experience Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2019
Réponse de Hotel Manager le 3 avr. 2019
Dear Valuable Guest, We would like to thank you for this outstanding review at The Westin Doha Hotel & Spa. It is highly appreciated. Looking forward to welcoming you back soon. Ammar Samad Hotel Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très propre, personnels au petite soin, mais assez excentré.
Séjour de 9 nuits en décembre 2018
Réponse de Irma le 11 janv. 2019
Warm greetings from The Westin Experience Team! I would like to thank you for sharing your valuable feedback. I am truly glad to read that you’re enjoying your stay and that our team is able to deliver the best Westin experience! Please feel free to contact me directly at any time should you require any assistance. I'll be happy to take care of it! Have an inspiring day ahead, Irma Westin Experience Team

10/10 Excellent

fatima

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2018
Réponse de Hotel Manager le 29 déc. 2018
Dear fatima, Thank you for taking the time in giving us a 5 star rate. We are very pleased to see that you enjoyed your time with us at The Westin Doha Hotel & Spa. We very much look forward to welcoming you back soon. Ammar Samad Hotel Manager

10/10 Excellent

Mickey, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Can't wait to go back
third time i came to this hotel, spacefull rooms, very kind staff, great pool.
Séjour de 4 nuits en février 2018
Réponse de Hotel Manager le 14 févr. 2018
Dear Mickey, Thank you for taking the time in leaving us a review. We are very pleased to hear that you enjoyed your time with us at The Westin Doha Hotel & Spa. We are happy to hear that you found some time to relax and we certainly appreciate the feedback. We very much look forward to welcoming you back soon. Ammar Samad Hotel Manager

10/10 Excellent

Francois, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très agréable
Hôtel très agréable et très calme. Avec trois piscines et un spa. Chambre spacieuse et personnel affable. Je recommande sans hésitation.
Séjour de 7 nuits en décembre 2017
Réponse de Hotel Manager le 7 janv. 2018
Dear Francois, Thank you for taking the time in leaving us a review. We are very pleased to hear that you enjoyed your time with us at The Westin Doha Hotel & Spa. We are happy to hear that you found some time to relax and we certainly appreciate the feedback. We very much look forward to welcoming you back soon. Ammar Samad Hotel Manager

10/10 Excellent

rima

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will come back soon to see the improvements
Soft opening of the hotel Service not 100% ready Iron in the room was missing Cold water in shower the last day Shisha not available yet Very confortable and luxury room

2/10 Horrible

faisal, Doha

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff is bad
Séjour de 1 nuit en mai 2024
Réponse de The Westin Doha Hotel and Spa Team le 14 mai 2024
Dear Faisal,Your feedback is greatly appreciated. It holds immense value to us, and we have promptly relayed it to our dedicated team. They'll be in touch with you shortly to address your concerns. We appreciate your valuable contribution to our continuous improvement efforts.

8/10 Bien

Sang

Séjour de 1 nuit en mars 2024
Réponse de The Westin Doha Hotel & Spa Team le 14 avr. 2024
Dear Sang,Thank you so much for your fantastic 4 stars review!We are looking forward to welcoming you again soon!

10/10 Excellent

Abdul, Bradenton

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel.. clean and spacious rooms.. lobby is beautiful.. I enjoyed my stay.
Séjour de 2 nuits en février 2024
Réponse de Mktg le 9 mars 2024
Good evening!We want to express our sincere appreciation for your thoughtful review. We greatly appreciate your kind words and we look forward on welcoming you back.Be Well,The Westin Doha Hotel and Spa

10/10 Excellent

Zahir

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ive stayed in many hotels all of which have been on the whole great. The reason i single out the westin doha is because if i ask for something they would give me extra of that item. Required checkout at 2 they gave me till 3! Asked for a towel at the pool gave me 2x as many! They go above and beyond. Thankyou
Séjour de 2 nuits en février 2024
Réponse de The Westin Doha Hotel and Spa le 2 mars 2024
Dear Zahir,Good morning!We want to express our sincere appreciation for your thoughtful review. We greatly appreciate your kind words and recognition of our team's efforts. They will be thrilled to read your feedback.

10/10 Excellent

Mohamad Ali

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de SWestindoha le 31 déc. 2023
Dear Mohamad Ali,Thank you very much for this fantastic rating! We truly appreciate that you took your time to recognize our wonderful hospitality! Looking forward to seeing you again soon. Be well, The Westin Doha Hotel & Spa Team

10/10 Excellent

Nick

Séjour de 2 nuits en octobre 2023
Réponse de The Westin Doha Hotel and Spa le 5 nov. 2023
Dear Nick,Good morning!We want to express our sincere appreciation for your 10 stars review. Looking forward to welcome you back.

10/10 Excellent

Syed Numanur

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the back garden most and the front yard. I will definitely recommend
Séjour de 4 nuits en septembre 2023
Réponse de The Westin Doha Hotel and Spa le 20 sept. 2023
Dear Syed Numanur,Good Morning!We want to express our sincere appreciation for your thoughtful review. We look forward to welcoming you back.

10/10 Excellent

ELLEN

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel, I enjoyed my stay here and the people / service were excellent. Robi the lifeguard was excellent, very friendly, remembered my name and always provided top quality service.
Séjour de 2 nuits en septembre 2023
Réponse de The Westin Doha Hotel and Spa le 17 sept. 2023
Dear Ellen,Good Morning!We want to express our sincere appreciation for your thoughtful review. We greatly appreciate your kind words and recognition of our team's efforts. They will be thrilled to read your feedback.

10/10 Excellent

Jimmy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely and relaxing location
Séjour de 1 nuit en juin 2023
Réponse de The Westin Doha Hotel and Spa Team le 2 juil. 2023
Hello Jimmy, Thank you very much for your amazing review! we are very happy to read that you have enjoyed your staycation. Looking forward to welcoming you soon again.

10/10 Excellent

Charles

Séjour de 2 nuits en juin 2023
Réponse de Be well, The Westin Doha Hotel and Spa Team le 9 juil. 2023
Hello CharlesGood afternoon!Thank you very much for your amazing rate! we are very happy to know that you have enjoyed your stay with us.Looking forward to welcoming you soon again.

10/10 Excellent

Philip

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Really nice hotel, fabulous staff and a great pool
Séjour de 6 nuits en mai 2023
Réponse de The Westin Doha Hotel and Spa Team le 7 juin 2023
Hello Philip, Thank you very much for your amazing review! we are very happy to read that you have enjoyed your staycation and that our team was friendly. Looking forward to welcoming you soon again.

10/10 Excellent

RAGHEED

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Be well, The Westin Doha Hotel and Spa Team le 23 mars 2023
Dear Ragheed, Thank you so much for your wonderful 10 stars review! We are so glad to read that you have enjoyed your stay and we are looking forward to welcoming you soon! Be well, The Westin Doha Hotel and Spa Team

6/10 Satisfaisant

Walter

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
It was spacious and clean. Unhappy that my deposit will take 21 days to get back into my account. It’s not your money to use. It’s mine.
Séjour de 2 nuits en mars 2023
Réponse de The Westin Doha Hotel & Spa Team le 18 mars 2023
Dear Walter,On behalf of the team we would like to thank you for your constructive feedback. We also want to thank you for taking the time to write your review regarding the mentioned incident. Please accept our sincere apology for any inconvenience caused. If you could inbox your contact number with us, Your opinion is very valuable and we are looking forward to hearing from you to solve this matter.Be Well,The Westin Doha Hotel & Spa Team

6/10 Satisfaisant

Channa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Motion sensors with lighting was overly sensitive,woke my wife up at night with movement in bed causing lights to come on disrupting her sleep
Séjour de 1 nuit en février 2023
Réponse de The Westin Doha Hotel and Spa Team le 28 févr. 2023
Dear Channa, Good morning! Thank you very much for your kind feedback. Your feedback is of great importance to us, and we have shared it with our team and they will contact you back shortly. We do apologize any inconvenience caused.Be well,The Westin Doha Hotel and Spa Team

10/10 Excellent

Samina

Séjour de 7 nuits en février 2023
Réponse de The Westin Doha Hotel & Spa Team le 16 mars 2023
Dear Samina,Thank you so much for your fantastic 5 stars review!We are looking forward to welcoming you again soon!Be Well,The Westin Doha Hotel & Spa Team

10/10 Excellent

Yasmin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing stay with fantastic and friendly staff. I would definitely recommend The Westin.
Séjour de 4 nuits en février 2023
Réponse de The Westin Doha Hotel and Spa Team le 23 févr. 2023
Dear Yasmin, Good afternoon! Thank you very much for your kind review. We are pleased to read that you have had a chance to enjoy the overall experience during your stay with us. Your feedback is of great importance to us, and we have shared it with our team. We look forward to welcoming you back! Be well, The Westin Doha Hotel and Spa Team

10/10 Excellent

Nouf

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2023
Réponse de The Westin Doha Hotel & Spa Team le 8 mars 2023
Dear Nouf,Thank you so much for your fantastic 5 stars review!We are looking forward to welcoming you again soon!Be Well,The Westin Doha Hotel & Spa Team

8/10 Bien

Nabeel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice property. I stayed with my wife and 10 year old. Only compliant the shower did not have hot water.
Réponse de The Westin Doha Hotel and Spa Management le 16 févr. 2023
Dear Nabeel, Good afternoon! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha.We would like to hear more about the feedback you specified. Could you please share your contact number and our colleague will reach out to you. Be Well, The Westin Doha Hotel and Spa Management

10/10 Excellent

Peter

Séjour de 6 nuits en janvier 2023
Réponse de The Westin Doha Hotel and Spa Team le 16 févr. 2023
Dear Peter, Good afternoon! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be Well, The Westin Doha Hotel and Spa Team

10/10 Excellent

Jillali

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent as usual!
Séjour de 1 nuit en septembre 2022
Réponse de The Westin Doha Hotel and Spa Team le 29 sept. 2022
Dear Jillali, Good morning! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be Well, The Westin Doha Hotel and Spa Team

10/10 Excellent

Hani

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked a lot the very helpful staff in all areas. Very clean property. Thai Restaurant closes at 2:30 at lunch, last order a bit before. I prefer if it closes later.
Séjour de 2 nuits en septembre 2022
Réponse de The Westin Doha Hotel and Spa Team le 11 sept. 2022
Dear Hani, Good morning! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be Well, The Westin Doha Hotel and Spa Team

10/10 Excellent

cam

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent hotwl
Séjour de 1 nuit en août 2022
Réponse de he Westin Doha Hotel and Spa Team le 4 sept. 2022
Dear cam, Good morning! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be Well, The Westin Doha Hotel and Spa Team

8/10 Bien

Stefan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Grüne Oase mitten in der Stadt.
Séjour de 4 nuits en août 2022
Réponse de The Westin Doha Hotel and Spa Team le 4 sept. 2022
Dear Stefan, Good morning! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be Well, The Westin Doha Hotel and Spa Team

10/10 Excellent

Abdulrahman

Séjour de 1 nuit en août 2022
Réponse de The Westin Doha Hotel and Spa Team le 7 août 2022
Dear Abdulrahman, Good morning! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be Well, The Westin Doha Hotel and Spa Team

8/10 Bien

Mona

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My room keys didn't work most of the time thus i had to go to the reception every single time this happened
Séjour de 3 nuits en juillet 2022
Réponse de The Westin Doha Hotel and Spa Management le 2 août 2022
Dear Mona, Good afternoon! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be Well, The Westin Doha Hotel and Spa Management

8/10 Bien

mohammad a, santa barbara

Les points forts : Propreté, personnel et service, équipements
Séjour de 4 nuits en juin 2022
Réponse de he Westin Doha Hotel and Spa Management le 17 déc. 2022
Dear mohammad a, Good afternoon! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be Well, The Westin Doha Hotel and Spa Management

10/10 Excellent

KHALID, Doha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Everything was good from food to pool services
Séjour de 1 nuit en juin 2022
Réponse de The Westin Doha Hotel and Spa Management le 26 juin 2022
Dear KHALID, Good morning! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be well, The Westin Doha Hotel and Spa Management

10/10 Excellent

Joe Elie

Séjour de 4 nuits en juin 2022
Réponse de The Westin Doha Hotel and Spa Management le 17 déc. 2022
Dear Joe Elie , Good afternoon! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be Well, The Westin Doha Hotel and Spa Management

10/10 Excellent

Valentina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We spent 8 nights in this property. The winning Costa Rican football team were also there. What an amazing atmosphere! We liked everything! We were greeted with warmth and friendliness everywhere. It was an amazing experience with particular reference to the concierge team, the Luxe restaurant manager, the management team and the excellent team lifeguard team.
Séjour de 8 nuits en juin 2022
Réponse de The Westin Doha Hotel and Spa Management le 18 juin 2022
Dear Valentina, Good afternoon! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be well, The Westin Doha Hotel and Spa Management

10/10 Excellent

JOSE

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
PERFECT HOTEL
Séjour de 3 nuits en juin 2022
Réponse de The Westin Doha Hotel and Spa Management le 15 juin 2022
Dear JOSE, Good morning! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be well, The Westin Doha Hotel and Spa Management

8/10 Bien

Khalaf, Dohs

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A safe, developed country, the people there are cooperative and respectful and friendly. The country is very beautiful
Séjour de 2 nuits en mai 2022
Réponse de The Westin Doha Hotel and Spa Management le 10 mai 2022
Dear Khalaf, Good morning! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be well, The Westin Doha Hotel and Spa Management

10/10 Excellent

Jamal Al-Deen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I recommend it strongly to get the best service and relaxation
Séjour de 3 nuits en mai 2022
Réponse de The Westin Doha Hotel and Spa Management le 8 mai 2022
Dear Jamal Al-Deen, Good morning! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be well, The Westin Doha Hotel and Spa Management

10/10 Excellent

You-Koung

Séjour de 2 nuits en avril 2022
Réponse de The Westin Doha Hotel and Spa Management le 17 déc. 2022
Dear You-Koung , Good afternoon! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be Well, The Westin Doha Hotel and Spa Management

10/10 Excellent

mohammad

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2022
Réponse de The Westin Doha Hotel and Spa Management le 3 avr. 2022
Dear mohammad, Good afternoon! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be well, The Westin Doha Hotel and Spa Management

10/10 Excellent

James

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Westin review
It was a very clean and amazing property. Great restaurants and a spa.
Séjour de 2 nuits en mars 2022
Réponse de The Westin Doha Hotel and Spa Management le 31 mars 2022
Dear James, Good morning! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be well, The Westin Doha Hotel and Spa Management

4/10 Médiocre

Ralph

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Unfortunately on arrival I was given smoking room despite booking non-smoking room. After complaint the issue was resolved but in the non smoking room heating wasn't working. I have sent formal complaint 4 day and I am yet to hear back.
Séjour de 2 nuits en mars 2022
Réponse de The Westin Doha Hotel and Spa Management le 22 mars 2022
Dear Ralph, Good evening! Truly thank you for drawing our attention to the mentioned incident and for taking the time to write this feedback. We certainly did not want to cause any sort of inconvenience or discomfort for you and were informed that our team will contact you and we are expecting your feedback real soon. Wishing you a great day! Be well, The Westin Doha Hotel and Spa Management

10/10 Excellent

Garland

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Such a beautiful property! The room cleanliness and amenities were immaculate! I've actually stayed there a couple times while traveling through Qatar. I will say though, this time the two front desk agents were NOT friendly and honestly a bit rude. Will I stay there again, yes of course! One isolated incident doesn't define the superior service at the Westin. However, I just hope that those two guys aren't the ones to check me in the next time I come.
Séjour de 1 nuit en décembre 2021
Réponse de The Westin Doha Hotel and Spa Management le 12 mars 2022
Dear Garland, Good afternoon! Truly thank you for drawing our attention to the mentioned incident and for taking the time to write this feedback. We certainly did not want to cause any sort of inconvenience or discomfort for you and were informed that our team will contact you and we are expecting your feedback real soon. Wishing you a great day! Be well, The Westin Doha Hotel and Spa Management

10/10 Excellent

Mohamad

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 8 nuits en décembre 2021
Réponse de The Westin Doha Hotel and Spa Management le 17 déc. 2022
Dear Mohamad, Good afternoon! Thank you very much for this great feedback! I am glad to read that your experience at The Westin Doha Hotel and Spa during your stay has been unforgettable. We certainly appreciate the comments and we would love to see you again soon at The Westin Doha. Be Well, The Westin Doha Hotel and Spa Management

4/10 Médiocre

Divya

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté
Full atmosphere
Séjour de 1 nuit en décembre 2021
Réponse de The Westin Doha Hotel and Spa Management le 27 déc. 2021
Dear Divya, Good morning! Truly thank you for drawing our attention to the mentioned incident and for taking the time to write this feedback. We certainly did not want to cause any sort of inconvenience or discomfort for you and were informed that our team will contact you and we are expecting your feedback real soon. Wishing you a great day! Be well, The Westin Doha Hotel and Spa Management

2/10 Horrible

LUIS

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No me dieron la cama por la que habia pagado
No me han dado king size cuando pague por king size. Me dijo que era por disponibilidad. Pero en este caso pague por king size. Me dijero que nada mas tuvieran disponibilidad me avisarian pero nunca mas me dijeron nada. Pregunte varias ocasiones y nada
Séjour de 4 nuits en novembre 2021
Réponse de The Westin Doha Hotel and Spa Management le 8 déc. 2021
Dear LUIS, Good morning! Truly thank you for drawing our attention to the mentioned incident and for taking the time to write this feedback. We certainly did not want to cause any sort of inconvenience or discomfort for you and were informed that our team will contact you and we are expecting your feedback real soon. Wishing you a great day! Be well, The Westin Doha Hotel and Spa Management