Extérieur

Avis sur Le Méridien City Center, Doha

5 out of 5
Le Méridien City Center, Doha
Conference Centre Street, Doha

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 20 avis sur 31." "
Note des voyageurs de 8 (Bien), d’après 7 avis sur 31." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 31." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 31." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 31." "

8,8/10

Propreté

9,0/10

Personnel et service

9,4/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

4/10 Médiocre

Bujar

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Shane without breakfast
Séjour de 5 nuits en mai 2024
Réponse de Angelou Tamio le 14 mai 2024
Hello Bujar, Thank you for sharing your feedback. This will be shared to the respective department. We are hoping to welcome you back in the future with more exceptional service. Best regards,

10/10 Excellent

Pyar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
OVER ALL VERY CONVIENTANT & EASY TO SHOPPING MALL ETC
Séjour de 1 nuit en avril 2024
Réponse de Angelou Tamio le 24 avr. 2024
Hello PyarI'm glad to hear that you found our hotel convenient and easy to navigate especially in a shopping mall! We strive to provide a positive experience for all our guests. We appreciate your feedback!Best regards

8/10 Bien

Bruno

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
In the middle of everything
Séjour de 2 nuits en février 2024
Réponse de Angelou Tamio le 21 févr. 2024
Hello Mr. Bruno, Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you found our location to be good and convenient.Once again, thank you for choosing us and we look forward to hosting you again. Best regards,

2/10 Horrible

bonsung

Séjour de 1 nuit en janvier 2024
Réponse de Guest Experience Team le 12 févr. 2024
Dear Bonsung,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Knowing why will help us solve any issues for you, as well as improve our service for you and other customers going forward. If you’d prefer to voice your concerns in private, please feel free to contact us directly.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely,Guest Experience team

10/10 Excellent

Hanan

Séjour de 1 nuit en janvier 2024
Réponse de Angelou Tamio le 21 mars 2024
Hello Hanan, On behalf of the entire hotel team, we would like to express our heartfelt gratitude for taking the time to leave us a review regarding your recent experience at Le Méridien City Center Doha.Best Regards

8/10 Bien

andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
was handy for the shopping mall and city centre
Séjour de 2 nuits en janvier 2024
Réponse de Guest Experience Team le 12 févr. 2024
Dear Mr. Andrew,On behalf of the entire hotel team, we wanted to extend our sincere gratitude to you for dedicating your valuable time to complete our recent survey.Your participation in our survey is invaluable to us.We genuinely look forward to the opportunity of welcoming you back to our hotel in the near future.Once again, thank you for choosing Le Meridien City Center Doha, and we hope to have the pleasure to serve you again soon.Warm regards,Guest Experience Team

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Guest Experience Team le 21 janv. 2024
Dear Ms. Christian,On behalf of the entire hotel team, we wanted to extend our sincere gratitude to you for dedicating your valuable time to complete our recent survey.Your participation in our survey is invaluable to us. If you have any additional comments or suggestions, please don't hesitate to share them with us.We genuinely look forward to the opportunity of welcoming you back to our hotel in the near future.Once again, thank you for choosing Le Meridien City Center Doha, and we hope to have the pleasure to host you again soon.Warm regards,Guest Experience Team

2/10 Horrible

Ovigweraye

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beware of being accomodating booking alterations
I am not in a position to review the Le Meridian as my booking was changed to Delta Hotels without my knowledge and only informed on my arrival. The staff was unhelpful also fibbing that an email was sent to 'Expedia' to change the booking. He assured me the email would be sent to me and to date I am being told they are unable to do so. Hotels.com confirmed no email was sent by Le Meridian. To add insult to injury, the staff requested I book an UBER to the new hotel,which I declined, so he had to arrange transportation there....In their view, Delta Hotels is a 5-star hotel as it has a seaview? They refused to honour a refund inspite of breaching the contract because according to them, I had stayed in the room for 2 hours! This has left a sour taste in my mouth with regards to Hotels.com/Expedia as well as the Le Meridian.
Séjour de 4 nuits en janvier 2024
Réponse de Guest Experience Team le 15 janv. 2024
Dear Valued Guest,I recognize your time is valuable and appreciate the feedback you have provided.Your constructive review has been incredibly insightful for us, and we are keen to gather more details to ensure we thoroughly understand your experience. We believe that your additional insights can guide us in making the necessary improvements to enhance our services. I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. We are confident that these necessary steps will ensure your below well detailed experience is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.Sincerely,Guest Experience Team

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Guest Experience Team le 21 janv. 2024
Dear Mr. John,On behalf of the entire hotel team, we wanted to extend our sincere gratitude to you for dedicating your valuable time to complete our recent survey.We genuinely look forward to the opportunity of welcoming you back to our hotel in the near future.We hope to have the pleasure to host you again soon.Warm regards,Guest Experience Team

10/10 Excellent

Hang, Winchester

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel, breakfast is too expensive.
Séjour de 2 nuits en janvier 2024
Réponse de Guest Experience Team le 21 janv. 2024
Dear Mr. Hang,Warm greetings from Le Meridien City Center Doha!We recognize your time is valuable and appreciate the feedback you have provided.We are glad to learn that you enjoyed your time staying with us.On the other hand, we have shared your feedback with the associates, and the leadership team. Rest assured that we will discuss our service standards and will review improvement opportunities in the services we provide.We hope you choose to stay with us again, whenever your travels bring you back to the area.Warm Regards,Guest Experience Team

10/10 Excellent

Rong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good
Séjour de 2 nuits en janvier 2024
Réponse de Guest Experience Team le 21 janv. 2024
Dear Valued Guest,On behalf of the entire hotel team, we wanted to extend our sincere gratitude to you for dedicating your valuable time to complete our recent survey.Your participation in our survey is invaluable to us. If you have any additional comments or suggestions, please don't hesitate to share them with us.We genuinely look forward to the opportunity of welcoming you back to our hotel in the near future.Once again, thank you for choosing Le Meridien City Center Doha, and we hope to have the pleasure to host you again soon.Warm regards,Guest Experience Team

10/10 Excellent

Waseem

Séjour de 5 nuits en décembre 2023
Réponse de Guest Experience Team le 21 janv. 2024
Dear Mr. Waseem,On behalf of the entire hotel team, we wanted to extend our sincere gratitude to you for dedicating your valuable time to complete our recent survey.Your participation in our survey is invaluable to us. If you have any additional comments or suggestions, please don't hesitate to share them with us.We genuinely look forward to the opportunity of welcoming you back to our hotel in the near future.Once again, thank you for choosing Le Meridien City Center Doha, and we hope to have the pleasure to host you again soon.Warm regards,Guest Experience Team

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Rami

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy stay
We had an a.azing stay, the staff were very friendly. Excellent serveice and it's approximaty to the shopping centre makes it ideal for staying in Doha
Séjour de 1 nuit en novembre 2023
Réponse de Melissa, AYS Supervisor le 11 déc. 2023
Hello Rami,Thank you for your fantastic review! We're thrilled you enjoyed your stay and our friendly staff. Our central location near the shopping center aims to enhance your experience. We appreciate your feedback and hope to welcome you back soon!Best regards,

10/10 Excellent

Mario

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall nice hotel in a good location.
Séjour de 2 nuits en novembre 2023
Réponse de Guest Experience Team le 29 nov. 2023
Hi Mario, Thank you for your positive remarks on our cleanliness and location.We appreciate your feedback on the bed and will strive to enhance your comfort during future stays. Best regards,Guest Experience Team

10/10 Excellent

Gökhan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All was good.
Séjour de 4 nuits en novembre 2023
Réponse de Melissa Ann Encila At Your Service Supervisor Le M le 22 nov. 2023
Hello Gokhan,We appreciate your positive feedback! It's wonderful to hear that your experience at our hotel was enjoyable. If you have any specific highlights or suggestions for improvement, we'd love to hear them. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Best regards,

10/10 Excellent

Mohammed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Guest Experience Team le 10 nov. 2023
Dear Mr. Mohammed, Thank you so much for taking the time to share your feedback with us! We're thrilled you enjoyed your stay! Once again, thank you for choosing us and we look forward to hosting you again. Best regards, Guest Experience Team

10/10 Excellent

Grzegorz

Séjour de 1 nuit en octobre 2023
Réponse de Guest Experience Team le 10 nov. 2023
Hello Grzegorz!We appreciate you took your valuable time to share us your feedback. We're delighted to learn that you enjoyed your stay. Your feedback means a lot to us, and we hope to welcome you back soon for another fantastic experience! Warm Regards, Guest Experience Team

10/10 Excellent

David

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 10 nuits en août 2023

10/10 Excellent

Emad, west bloomfield

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location best service ever
Séjour de 9 nuits en août 2023
Réponse de Guest Experience Team le 22 nov. 2023
Dear Emad,Thank you for taking the time to share your experience! We're delighted to hear that you found our hotel's location excellent and that you received the best service. It's our goal to provide exceptional experiences, and we're thrilled that we could exceed your expectations. We appreciate your kind words and look forward to hosting you again for another outstanding stay.Warm regards,

8/10 Bien

Håkon

Séjour de 2 nuits en août 2023

10/10 Excellent

Nina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Upea hotelli keskellä kaupunkia
Séjour de 1 nuit en juillet 2023

8/10 Bien

Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Most staff were courteous and welcoming, particularly Celine, Gulshar, Ivy, Manoj and Cayla. They were incredibly professional and helpful, making my stay pleasant. After two of my flights were late, the 3rd diverted and my luggage mishandled by the airline, Gulshar and Celine stayed in contact with the airport to ensure it was delivered to Le Meridien accordingly.
Séjour de 7 nuits en juin 2023

8/10 Bien

Adrian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Posh hotel right in the center.
Séjour de 1 nuit en mai 2023

10/10 Excellent

MILES, PITTSBORO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
CONVENIENT LOCATION....NEW AND MODERN HELPFUL STAFF LOCALS HAVE DIFFICULTY IN ACCESSING THE HOTEL.
Séjour de 12 nuits en mars 2023

10/10 Excellent

Anita

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had an amazing stay!
Séjour de 3 nuits en février 2023