Minibar, coffres-forts dans les chambres, décoration personnalisée

Avis sur Delta Hotels City Center Doha

5 out of 5
Delta Hotels City Center Doha
UMM ARSAAN STREET, DIPLOMATIC AREA, Doha

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 17 avis sur 24." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 24." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 24." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 24." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 24." "

8,0/10

Propreté

7,8/10

Personnel et service

10/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

4/10 Médiocre

aram

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Zéro service . Coupure d’eau durant une journée entière . Petit déjeuner cher et très moyen . Ascenseur fonctionne mal . Piscine impraticable
Séjour de 5 nuits en février 2024
Réponse de Delta Hotels Marriott City Center Doha Team le 26 févr. 2024
Nous somme désolé d'apprendre que vous avez rencontré ces problèmes lors de votre séjour. Nous nous excusons pour la coupure d'eau et les problèmes avec l'ascenseur. Votre avis sur le petit-déjeuner et la piscine est également important pour nous, et nous prendrons en compte vos commentaires pour améliorer nos services. Nous espérons avoir l'occasion de vous accueillir à nouveau pour une expérience plus agréable.Delta Hotels Marriott City Center Doha Team

10/10 Excellent

Xavier

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en octobre 2023
Réponse de Dmitriy le 22 mai 2024
Dear Xavier, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager Delta Hotel City Center Doha

10/10 Excellent

Husna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My stay here was amazing close to everything The staff was amazing and friendly they catered to us very well
Séjour de 9 nuits en avril 2024
Réponse de Dmtiriy le 22 mai 2024
Dear Husna, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager Delta Hotel City Center Doha

2/10 Horrible

Raneem

Séjour de 6 nuits en avril 2024
Réponse de Dmitriy le 22 mai 2024
Dear Raneem, First of all, allow me to thank you for choosing Delta Hotel City Center Doha as a place to stay during your recent visit to Doha as well as for taking the time to provide your feedback. I sincerely regret to read, that your last stay did not go well and your expectations were not met. As an action to understand what went differently, would you be so kind to share details of your stay at dmitriy.arkhipenkov2@marriott.com at any convenient time. Consistency of high-class service, guest-centric experience, comfort, and pleasant stay of each and every guest is crucial to us. Allow me to assure you, your comments have been taken into serious consideration and forwarded to the relevant department heads for immediate action. We will be pleased to welcome you back again during your next visit to Doha. We really hope that you will give us the opportunity to welcome you back again in Delta Hotel City Center Doha and we will be able to restore your trust. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager, Delta Hotel City Center Doha

10/10 Excellent

Micheline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very kind staff amazing location, rich breakfast,,
Séjour de 2 nuits en mars 2024
Réponse de Dmitriy le 22 mai 2024
Dear Micheline, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager Delta Hotel City Center Doha

10/10 Excellent

Gail Wendy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our stay at the Delta Hotel it was in a great area and the staff were all kind and attentive particularly Veronica who checked us in and also remembered our names on the last day. The member of staff at Lewistons was wonderful too (unfortunately I do not remember her name.) The only down side was the pool on the 17th Floor which was covered over but other than that the hotel was amazing.
Séjour de 7 nuits en mars 2024
Réponse de Dmitriy le 22 mai 2024
Dear Gail Wendy, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager Delta Hotel City Center Doha

10/10 Excellent

Kulsuma

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing hotel for views and comfortable stay. Clean and friendly staff. Location good, back doors straight to the beach, walkable distance to city centre. Hotel is located central to all sightseeing and attractions.
Séjour de 4 nuits en février 2024
Réponse de Dmitriy le 5 mars 2024
Dear Kulsuma, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager Delta Hotel City Center Doha

10/10 Excellent

Julio

Voyage d’affaires
Séjour de 1 nuit en février 2024
Réponse de Delta Hotels Marriott City Center Doha Team le 26 févr. 2024
Thank you for your feedback. We're eager to make your next stay even more memorable!Delta Hotels Marriott City Center Doha Team

10/10 Excellent

Ghofran

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Delta Hotels Marriott City Center Doha Team le 26 févr. 2024
Thank you for your feedback. We can't wait to welcome you back for an even better experience next time!Delta Hotels Marriott City Center Doha Team

10/10 Excellent

Emad, west bloomfield

Séjour de 3 nuits en février 2024
Réponse de Dmitriy le 22 mai 2024
Dear Emad, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager Delta Hotel City Center Doha

10/10 Excellent

Sabrin

Séjour de 3 nuits en janvier 2024
Réponse de Delta Hotels Marriott City Center Doha Team le 26 févr. 2024
Thank you for your feedback. We're excited about the opportunity to make your next stay even more enjoyable!

4/10 Médiocre

Raed

Voyage en famille
Les points faibles : Propreté et personnel et service
Séjour de 4 nuits en janvier 2024
Réponse de Dmitriy le 5 mars 2024
Dear Raed, First of all, allow me to thank you for choosing Delta Hotel City Center Doha as a place to stay during your recent visit to Doha as well as for taking the time to provide your feedback. I sincerely regret to read, that your last stay did not go well and your expectations were not met. Consistency of high-class service, guest-centric experience, comfort, and pleasant stay of each and every guest is crucial to us. Allow me to assure you, your comments have been taken into serious consideration and forwarded to the relevant department heads for immediate action. We will be pleased to welcome you back again during your next visit to Doha. We really hope that you will give us the opportunity to welcome you back again in Delta Hotel City Center Doha and we will be able to restore your trust. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager, Delta Hotel City Center Doha

10/10 Excellent

Diana, Mira loma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel we stayed 3 nights Good location staff are very nice and helpful Rooms are clean and nice Easy to get around to
Séjour de 3 nuits en janvier 2024
Réponse de Delta Hotels Marriott City Center Team le 26 févr. 2024
Thank you for staying with us and for your kind review! We're thrilled to hear you had a great three-night stay. Our staff works hard to ensure a pleasant experience for all guests. We're glad you found the rooms clean and comfortable. We hope to welcome you back soonDelta Hotels Marriott City Center Team

10/10 Excellent

MEILING

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the house keeping service they surprised me with a bath towel made dog when I walked into the room. That was a very pleasant experience being a solo traveller all these years. One thing I would suggest for improvement is that the language of the front desk and ground floor cafeteria staff. They were not able to understand guests request and had to explain twice. With Delta hotel being 5 star I think staff working at front desk and customer facing role shall be much more fluent in speaking English. Last day I went to front desk to ask if there was a adapter I could borrow as the socket on ground floor does not suit the adapter I used in my room, but instead of helping to resolve my problem he simply said no we dont have adapter. It was the girl from Cafeteria found a socket on the floor that suits my adapter and problem resolved. The front desk was not being helpful enough to resolve the issue raised when he could have helped to find a solution.
Séjour de 5 nuits en décembre 2023
Réponse de Delta Hotels Marriott City Center Doha Team le 26 févr. 2024
Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed the surprise from our housekeeping team—it's always our goal to make your stay special. We appreciate your feedback regarding the language skills of our front desk and cafeteria staff. We will certainly take this into consideration for improvement. We apologize for any inconvenience you experienced and are glad to hear that the cafeteria staff was able to assist you. Your comments will help us ensure a better experience for all our guests in the future. We hope to welcome you back soon for an even more enjoyable stay.Delta Hotels Marriott City Center Doha Team

10/10 Excellent

Ming

Séjour de 7 nuits en novembre 2023
Réponse de Dmitriy le 22 mai 2024
Dear Ming, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager Delta Hotel City Center Doha

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Dmitriy Arkhipenkov le 21 nov. 2023
Dear Guest, First of all, allow me to thank you for choosing Delta Hotel City Center Doha as a place to stay during your recent visit to Doha as well as for taking the time to provide your feedback. I sincerely regret to read, that your last stay did not go well and your expectations were not met. As an action to understand what went differently, would you be so kind to share details of your stay at dmitriy.arkhipenkov2@marriott.com at any convenient time. Consistency of high-class service, guest-centric experience, comfort, and pleasant stay of each and every guest is crucial to us. Allow me to assure you, your comments have been taken into serious consideration and forwarded to the relevant department heads for immediate action. We will be pleased to welcome you back again during your next visit to Doha. We really hope that you will give us the opportunity to welcome you back again in Delta Hotel City Center Doha and we will be able to restore your trust. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager, Delta Hotel City Center Doha

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en octobre 2023
Réponse de Dmitriy Arkhipenkov le 6 nov. 2023
Dear Guest, First of all, allow me to thank you for choosing Delta Hotel City Center Doha as a place to stay during your recent visit to Doha as well as for taking the time to provide your feedback. I sincerely regret to read, that your last stay did not go well and your expectations were not met. Consistency of high-class service, guest-centric experience, comfort, and pleasant stay of each and every guest is crucial to us. Allow me to assure you, that your comments have been taken into serious consideration and forwarded to the relevant department heads for immediate action. We will be pleased to welcome you back again during your next visit to Doha. We really hope that you will give us the opportunity to welcome you back again in Delta Hotel City Center Doha and we will be able to restore your trust. Sincerely Yours, Dmitriy ArkhipenkovFront Office Manager Delta Hotel City Center Doha

10/10 Excellent

YA WANG

Séjour de 4 nuits en octobre 2023
Réponse de Dmitriy le 2 nov. 2023
Dear Ya Wang, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy ArkhipenkovFront Office Manager Delta Hotel City Center Doha

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 9 nuits en octobre 2023
Réponse de Dmitriy le 2 nov. 2023
Dear Guest, First of all, allow me to thank you for choosing Delta Hotel City Center Doha as a place to stay during your recent visit to Doha as well as for taking the time to provide your feedback. I sincerely regret to read, that your last stay did not go well and your expectations were not met. Consistency of high-class service, guest-centric experience, comfort, and pleasant stay of each and every guest is crucial to us. Allow me to assure you, that your comments have been taken into serious consideration and forwarded to the relevant department heads for immediate action. We will be pleased to welcome you back again during your next visit to Doha. We really hope that you will give us the opportunity to welcome you back again in Delta Hotel City Center Doha and we will be able to restore your trust. Sincerely Yours, Dmitriy ArkhipenkovFront Office Manager Delta Hotel City Center Doha

10/10 Excellent

AHMED HUSAM ALDEEN

Voyage en famille
Séjour de 3 nuits en octobre 2023
Réponse de Dmitriy le 2 nov. 2023
Dear Ahmed Husam Aldeen, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy ArkhipenkovFront Office Manager Delta Hotel City Center Doha

10/10 Excellent

Ghassan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Well equipped rooms
Séjour de 1 nuit en octobre 2023
Réponse de Dmitriy le 2 nov. 2023
Dear Ghassan, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy ArkhipenkovFront Office Manager Delta Hotel City Center Doha

10/10 Excellent

Ikramova

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Очень хороший отель с потрясающим видом. Я бы пожелала что бы сотрудники по уборке и в ресторане были более внимательными.
Séjour de 4 nuits en août 2023
Réponse de Dmitriy le 2 nov. 2023
Уважаемая Госпажа Икрамова,От имени всей команды отеля позвольте нам поблагодарить вас за то, что вы поделились с нами своими впечатлениями, во время вашего недавнего пребывания в отеле Delta by Marriott City Centre Doha. Всегда приятно слышать положительные отзывы, особенно когда они исходят от тех, кто для нас важнее всего – от Bас! Mы ценим, что Bы нашли время поделиться своими отзывами, и всегда с нетерпением ждем возможности приветствовать вас снова в отеле Delta Hotels City Centre Doha. С уважением, Дмитрий АрхипенковDelta Hotel City Center Doha.

10/10 Excellent

Eiman

Séjour de 4 nuits en juin 2023
Réponse de Dmitriy le 22 mai 2024
Dear Eiman, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager Delta Hotel City Center Doha