Avis sur Delta Hotels City Center Doha
Delta Hotels City Center Doha
UMM ARSAAN STREET, DIPLOMATIC AREA, Doha
Avis
8,6
Excellent
8,0/10
Propreté
7,8/10
Personnel et service
10/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
24 févr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de Delta Hotels Marriott City Center Doha Team le 26 févr. 2024
Nous somme désolé d'apprendre que vous avez rencontré ces problèmes lors de votre séjour. Nous nous excusons pour la coupure d'eau et les problèmes avec l'ascenseur. Votre avis sur le petit-déjeuner et la piscine est également important pour nous, et nous prendrons en compte vos commentaires pour améliorer nos services. Nous espérons avoir l'occasion de vous accueillir à nouveau pour une expérience plus agréable.Delta Hotels Marriott City Center Doha Team
10/10 Excellent
Xavier
13 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Xavier
Séjour de 6 nuits en octobre 2023
Réponse de Dmitriy le 22 mai 2024
Dear Xavier, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager Delta Hotel City Center Doha
10/10 Excellent
Husna
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Husna
Séjour de 9 nuits en avril 2024
Réponse de Dmtiriy le 22 mai 2024
Dear Husna, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager Delta Hotel City Center Doha
2/10 Horrible
Raneem
19 avr. 2024
Raneem
Séjour de 6 nuits en avril 2024
Réponse de Dmitriy le 22 mai 2024
Dear Raneem, First of all, allow me to thank you for choosing Delta Hotel City Center Doha as a place to stay during your recent visit to Doha as well as for taking the time to provide your feedback. I sincerely regret to read, that your last stay did not go well and your expectations were not met. As an action to understand what went differently, would you be so kind to share details of your stay at dmitriy.arkhipenkov2@marriott.com at any convenient time. Consistency of high-class service, guest-centric experience, comfort, and pleasant stay of each and every guest is crucial to us. Allow me to assure you, your comments have been taken into serious consideration and forwarded to the relevant department heads for immediate action. We will be pleased to welcome you back again during your next visit to Doha. We really hope that you will give us the opportunity to welcome you back again in Delta Hotel City Center Doha and we will be able to restore your trust. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager, Delta Hotel City Center Doha
10/10 Excellent
Micheline
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Micheline
Séjour de 2 nuits en mars 2024
Réponse de Dmitriy le 22 mai 2024
Dear Micheline, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager Delta Hotel City Center Doha
10/10 Excellent
Gail Wendy
Voyage en couple
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gail Wendy
Séjour de 7 nuits en mars 2024
Réponse de Dmitriy le 22 mai 2024
Dear Gail Wendy, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager Delta Hotel City Center Doha
10/10 Excellent
Kulsuma
Voyage en famille avec de jeunes enfants
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kulsuma
Séjour de 4 nuits en février 2024
Réponse de Dmitriy le 5 mars 2024
Dear Kulsuma, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager Delta Hotel City Center Doha
10/10 Excellent
Julio
Voyage d’affaires
25 févr. 2024
Julio
Séjour de 1 nuit en février 2024
Réponse de Delta Hotels Marriott City Center Doha Team le 26 févr. 2024
Thank you for your feedback. We're eager to make your next stay even more memorable!Delta Hotels Marriott City Center Doha Team
10/10 Excellent
Ghofran
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ghofran
Séjour de 1 nuit en février 2024
Réponse de Delta Hotels Marriott City Center Doha Team le 26 févr. 2024
Thank you for your feedback. We can't wait to welcome you back for an even better experience next time!Delta Hotels Marriott City Center Doha Team
10/10 Excellent
Emad, west bloomfield
10 févr. 2024
Emad
Séjour de 3 nuits en février 2024
Réponse de Dmitriy le 22 mai 2024
Dear Emad, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager Delta Hotel City Center Doha
10/10 Excellent
Sabrin
15 janv. 2024
Sabrin
Séjour de 3 nuits en janvier 2024
Réponse de Delta Hotels Marriott City Center Doha Team le 26 févr. 2024
Thank you for your feedback. We're excited about the opportunity to make your next stay even more enjoyable!
4/10 Médiocre
Raed
Voyage en famille
11 janv. 2024
Les points faibles : Propreté et personnel et service
Raed
Séjour de 4 nuits en janvier 2024
Réponse de Dmitriy le 5 mars 2024
Dear Raed, First of all, allow me to thank you for choosing Delta Hotel City Center Doha as a place to stay during your recent visit to Doha as well as for taking the time to provide your feedback. I sincerely regret to read, that your last stay did not go well and your expectations were not met. Consistency of high-class service, guest-centric experience, comfort, and pleasant stay of each and every guest is crucial to us. Allow me to assure you, your comments have been taken into serious consideration and forwarded to the relevant department heads for immediate action. We will be pleased to welcome you back again during your next visit to Doha. We really hope that you will give us the opportunity to welcome you back again in Delta Hotel City Center Doha and we will be able to restore your trust. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager, Delta Hotel City Center Doha
10/10 Excellent
Diana, Mira loma
5 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Diana
Séjour de 3 nuits en janvier 2024
Réponse de Delta Hotels Marriott City Center Team le 26 févr. 2024
Thank you for staying with us and for your kind review! We're thrilled to hear you had a great three-night stay. Our staff works hard to ensure a pleasant experience for all guests. We're glad you found the rooms clean and comfortable. We hope to welcome you back soonDelta Hotels Marriott City Center Team
10/10 Excellent
MEILING
1 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MEILING
Séjour de 5 nuits en décembre 2023
Réponse de Delta Hotels Marriott City Center Doha Team le 26 févr. 2024
Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed the surprise from our housekeeping team—it's always our goal to make your stay special. We appreciate your feedback regarding the language skills of our front desk and cafeteria staff. We will certainly take this into consideration for improvement. We apologize for any inconvenience you experienced and are glad to hear that the cafeteria staff was able to assist you. Your comments will help us ensure a better experience for all our guests in the future. We hope to welcome you back soon for an even more enjoyable stay.Delta Hotels Marriott City Center Doha Team
10/10 Excellent
Ming
25 nov. 2023
Ming
Séjour de 7 nuits en novembre 2023
Réponse de Dmitriy le 22 mai 2024
Dear Ming, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager Delta Hotel City Center Doha
2/10 Horrible
Voyageur vérifié
19 nov. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en novembre 2023
Réponse de Dmitriy Arkhipenkov le 21 nov. 2023
Dear Guest, First of all, allow me to thank you for choosing Delta Hotel City Center Doha as a place to stay during your recent visit to Doha as well as for taking the time to provide your feedback. I sincerely regret to read, that your last stay did not go well and your expectations were not met. As an action to understand what went differently, would you be so kind to share details of your stay at dmitriy.arkhipenkov2@marriott.com at any convenient time. Consistency of high-class service, guest-centric experience, comfort, and pleasant stay of each and every guest is crucial to us. Allow me to assure you, your comments have been taken into serious consideration and forwarded to the relevant department heads for immediate action. We will be pleased to welcome you back again during your next visit to Doha. We really hope that you will give us the opportunity to welcome you back again in Delta Hotel City Center Doha and we will be able to restore your trust. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager, Delta Hotel City Center Doha
8/10 Bien
Voyageur vérifié
Voyage d’affaires
4 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 7 nuits en octobre 2023
Réponse de Dmitriy Arkhipenkov le 6 nov. 2023
Dear Guest, First of all, allow me to thank you for choosing Delta Hotel City Center Doha as a place to stay during your recent visit to Doha as well as for taking the time to provide your feedback. I sincerely regret to read, that your last stay did not go well and your expectations were not met. Consistency of high-class service, guest-centric experience, comfort, and pleasant stay of each and every guest is crucial to us. Allow me to assure you, that your comments have been taken into serious consideration and forwarded to the relevant department heads for immediate action. We will be pleased to welcome you back again during your next visit to Doha. We really hope that you will give us the opportunity to welcome you back again in Delta Hotel City Center Doha and we will be able to restore your trust. Sincerely Yours, Dmitriy ArkhipenkovFront Office Manager Delta Hotel City Center Doha
10/10 Excellent
YA WANG
16 oct. 2023
YA WANG
Séjour de 4 nuits en octobre 2023
Réponse de Dmitriy le 2 nov. 2023
Dear Ya Wang, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy ArkhipenkovFront Office Manager Delta Hotel City Center Doha
8/10 Bien
Voyageur vérifié
Voyage d’affaires
14 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 9 nuits en octobre 2023
Réponse de Dmitriy le 2 nov. 2023
Dear Guest, First of all, allow me to thank you for choosing Delta Hotel City Center Doha as a place to stay during your recent visit to Doha as well as for taking the time to provide your feedback. I sincerely regret to read, that your last stay did not go well and your expectations were not met. Consistency of high-class service, guest-centric experience, comfort, and pleasant stay of each and every guest is crucial to us. Allow me to assure you, that your comments have been taken into serious consideration and forwarded to the relevant department heads for immediate action. We will be pleased to welcome you back again during your next visit to Doha. We really hope that you will give us the opportunity to welcome you back again in Delta Hotel City Center Doha and we will be able to restore your trust. Sincerely Yours, Dmitriy ArkhipenkovFront Office Manager Delta Hotel City Center Doha
10/10 Excellent
AHMED HUSAM ALDEEN
Voyage en famille
13 oct. 2023
AHMED HUSAM ALDEEN
Séjour de 3 nuits en octobre 2023
Réponse de Dmitriy le 2 nov. 2023
Dear Ahmed Husam Aldeen, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy ArkhipenkovFront Office Manager Delta Hotel City Center Doha
10/10 Excellent
Ghassan
8 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ghassan
Séjour de 1 nuit en octobre 2023
Réponse de Dmitriy le 2 nov. 2023
Dear Ghassan, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy ArkhipenkovFront Office Manager Delta Hotel City Center Doha
10/10 Excellent
Ikramova
Voyage d’affaires
10 sept. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ikramova
Séjour de 4 nuits en août 2023
Réponse de Dmitriy le 2 nov. 2023
Уважаемая Госпажа Икрамова,От имени всей команды отеля позвольте нам поблагодарить вас за то, что вы поделились с нами своими впечатлениями, во время вашего недавнего пребывания в отеле Delta by Marriott City Centre Doha. Всегда приятно слышать положительные отзывы, особенно когда они исходят от тех, кто для нас важнее всего – от Bас! Mы ценим, что Bы нашли время поделиться своими отзывами, и всегда с нетерпением ждем возможности приветствовать вас снова в отеле Delta Hotels City Centre Doha. С уважением, Дмитрий АрхипенковDelta Hotel City Center Doha.
10/10 Excellent
Eiman
3 juil. 2023
Eiman
Séjour de 4 nuits en juin 2023
Réponse de Dmitriy le 22 mai 2024
Dear Eiman, On behalf of the entire hotel team, allow us to thank you for sharing your experience with us during your recent stay at Delta Hotel by Marriott City Center Doha. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and we always look forward to welcoming you back at Delta Hotels City Center Doha. Sincerely Yours, Dmitriy Arkhipenkov, Front Office Manager Delta Hotel City Center Doha