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Avis sur Garden of Sun Hotel

5 out of 5
Garden of Sun Hotel
3.Plaj Altinkum, Didim, Aydin

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 5 avis sur 41." "
Note des voyageurs de 8 (Bien), d’après 12 avis sur 41." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 41." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 41." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 41." "

6,2/10

Propreté

6,2/10

Personnel et service

5,6/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

5,6/10

Écoresponsabilité

Avis

8/10 Bien

AYSE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien mais pourrer s'ameliorer sur certains animation
Séjour de 2 nuits en août 2019
Réponse de GARDEN OF SUN le 16 août 2019
Ayse Hanım merhaba Değerli yorumunuz ve vaktiniz için teşekkür eder önerinizin ilgili birimlere aktarılacagını belirtmek isterim.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté
Pictures were very misleading to what is shown on the website to when you actually at the hotel. Very friendly staff. Rooms were disappointing and the food and service wasn’t great.
Séjour de 2 nuits en mai 2019

4/10 Médiocre

Joachim, Paris

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mauvaise expérience!
Un hôtel "all inclusive" de qualité plus que médiocre, personnel innéficace et désagréable, la nourriture est infecte, deux ascenseur pour tout l'hôtel, du coup pour rejoinde le sixième étage c'est souvent à pied... mauvaise ambiance et mauvaise prestation générale.. à éviter selon moi!

2/10 Horrible

Faruk

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eines der schlimmsten Hotels in denen ich war. Auf Sauberkeit wird kein Wert gelegt. Haare auf der Toilette Haare auf dem Boden und im Zimmer riecht es feucht. Betten und Kissen hatten Flecken. Nie wieder !!
Séjour de 3 nuits en août 2023
Réponse de Guest Relations Manager le 31 août 2023
Lieber Gast,Ihre Beschwerden und Kritik sind Geschenke für uns. In diesem Sinne bearbeiten wir Ihre Probleme mit den zuständigen Fachabteilungen und führen die notwendigen Untersuchungen durch. Vielen Dank für Ihr Feedback und wir wünschen Ihnen einen gesunden Tag.

8/10 Bien

Nazim

Séjour de 3 nuits en août 2023

6/10 Satisfaisant

Ziya

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Die netten Hotel Personal (außer die möchtegern Direktoren, die da rum gelaufen sind als ob sie in einem Irrenanstalt wären)
Réponse de Garden of Sun le 31 août 2023
Lieber Gast,Ihre Beschwerden und Kritik sind Geschenke für uns. In diesem Sinne bearbeiten wir Ihre Probleme mit den zuständigen Fachabteilungen und führen die notwendigen Untersuchungen durch. Vielen Dank für Ihr Feedback und wir wünschen Ihnen einen gesunden Tag.

2/10 Horrible

Ilkay

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023

6/10 Satisfaisant

Derek

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a very pleasant stay, mix up with payment was soon sorted, Only problem we found was that food was always cold, also cold plates didn’t help.
Séjour de 2 nuits en septembre 2022

2/10 Horrible

Sercan

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Verblijf
De locatie van het hotel was prima. Het eten was alleen heel slecht we hebben elke avond buiten moeten eten. De douche was ook niet helemaal perfect, eerste dag meteen een verstopte douch. De jonge werknemers doen hun best om de gasten tevreden te houden, aan hun ligt het zeker niet. Het hotel moet zeker een aantal dingen aanpassen.
Séjour de 3 nuits en juillet 2022

6/10 Satisfaisant

Omar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en septembre 2021

8/10 Bien

Sonia

Séjour de 3 nuits en août 2021

2/10 Horrible

scott

Les points faibles : Propreté et personnel et service
Not for tourists
This hotel is not 5 star atall was only ok for locals food not nice atall messy food left everywhere uncomfortable beds i left after 3 night's and moved to a proper hotel Aquasis De Luxe Resort & Spa that's 5 star
Séjour de 7 nuits en septembre 2020
Réponse de Sales Department le 23 sept. 2020
Dear Guest, we are a budget 5 star hotel as you may realise the price difference between Aquasis hotel and us so you should arrange the expectations due to hotel costs not star rating because of star does not determine you service, it is for technical issues all over the world. Sorry for you experience.

10/10 Excellent

Voyageur vérifié

Séjour de 13 nuits en septembre 2019

10/10 Excellent

Lucy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en septembre 2019

2/10 Horrible

Antoaneta

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the worst hotel
Don't waste your money for this 1-2 stars hotel. I wrote so long review, but the site said some error. If you eat meat and like a grill, you should wait for about 20 min, because they start preparing it when they open the doors for the lunch and dinner. The breakfast was the same for 5 days. The lunch is also the same. I went to the market and buy watermelon and grapes, because in the season of them, they are missed in the menu in this hotel. If you think you will eat gusleme, kunefe or some other Turkish dishes, you have to go to the city and buy it. If you drink espresso coffee, so it is almost mission impossible for this city, not only for this hotel. You will drink only instant coffee. The 2 good things in this hotel are beds and airayn. I read so many reviews before chossing this hotel, but we don't think it will be the worst hotel which we have ever seen and been there. I though, OK it is not 5 stars, but maybe it is 4 or 3 stars, but the hotel is between 1 or 2 stars.
Séjour de 5 nuits en septembre 2019

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful swimming pool, friendly staff however the food and drink is letting the hotel down. Food is prepared hours before it is served so is left to go cold. The buffet dining food has a lot of flys on it and is of poor quality, lacking variety. Pool snacks are the same everyday (cold burger and chips or cold chicken). The alcohol is not very good either. There is a barbecue area however when trying the chicken kabab it had been sliced and again left too go cold. Breakfast was probably one of the worst meals. Everything is repetitive from the beginning to the end of the day, food, drink, music and entertainment. The bar opened at 10am and closes at 11pm. Buffet meals are served at specific times. Pool side snacks start at 12:30pm however I was 5 minutes early and asked for chips as I could see the were readily prepared and ready to serve however staff refused to serve me at is was 12:25pm I explained that it was going cold so the management said he would get me a microwave to heat up the fries rather than serve before 12:30pm which I found to be strange as they had to arrange for staff to carry a microwave down to the pool area rather than just had me the food when it was hot. I did have a nice relaxing time here but I would not recommend it stay here again.
Séjour de 7 nuits en juin 2019
Réponse de guest relation le 29 août 2019
Thank you very much for your feedback. We will certainly concern with the issues.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
after your evening dinner there was no limited space to have a sit down have a drink
Séjour de 2 nuits en juin 2019

10/10 Excellent

s

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté et personnel et service
Personal nicht sehr freundlich, großteils weder Deutsch oder verstehend. Englisch
Séjour de 4 nuits en mai 2019

2/10 Horrible

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arrived at this hotel waited half an hour to check in, got to the room which was dull and smelt old and of smoke, was shown a further two rooms which where just awful with a strong smell of smoke. I had to check out straight away and book another hotel it was so bad. There were other guests complaining too. I would never set foot in there again.
Séjour de 3 nuits en mai 2019
Réponse de GUEST RELATION le 16 mai 2019
Dear Guests, We would like to asorry about your inconvenience.Actually smoking in the room is forbidden for all guests but as you may also understand some guests are still trying to do it.Due to your dissatisfaction, we did not charge you any penalty about cancellation even though hotel has a right to do it. Accept our apolıgies for your dissatisfaction and hope to have a chance to welcome you again to provide you a better stay

6/10 Satisfaisant

Sam, London

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Poor condition hotel
Really wasn't impressed by this hotel, the food was terrible, really cold and full of flies everywhere. Our room was small with a small double bed and the bathroom was so old and tired - the shower was a dribble and mould and black all between the tiles. One evening tried to get some water and was told it was not available, went to the bar, reception and the restaurant and they had either run out or wouldn't give us a bottle - ended up having to buy it. Crazy when the alcohol is free but water isn't!!!! We left after 3 days even though we had a 12 day booking, really couldn't stay there - and I'm not particularly fussy!!!
Séjour de 11 nuits en octobre 2017
Réponse de guest relations le 5 déc. 2017
Dear Guest, We are very sorry about your experiences. All issues will be reported to related departments and hotel management. Hope you accept our aologies and to have another chance from you to provide you better stay.

10/10 Excellent

tariq

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre

8/10 Bien

Julie

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
lovely setting near to the beach and shops.
The food was generally good in the restaurant but very noisy, there was always a good variety. The snack bar food was not so good and always the same. we booked a sea view room which was definitely worth it.

4/10 Médiocre

okan

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tavsiye etmiyorum
Odada ilk gün bulunan su bir hafta boyunca tazelenmedi sadece ilk gün odada içme suyu vardı, terlik zaten yok , şampuan yok, ücretsiz wi-fi var odada çekmiyor lobide net çok yavaş, deniz manzaralı oda için fark ödedik karşıdaki otel manzalı oda ile karşılaştık, açık büfe sözde yemek saatinin başlangıcından sonra yemekler bittiyse ki 15 dkda bitiyor ayvayı yedniz elinizde tabak beklersiniz ne zaman yemek gelecek diye menü standart aç kalma ihtimaliniz yüksek, tatlılar bayat, yemekhanedeki sular sözde pet şişe fakat petşişeleri arıtmadan dolduruyorlar havuzu güzel, deniz berbat sözde 3. koyda otele ait ahşap iskele var fakat iskelede otelde kalan haricinde herkes var aile ile girilecek bir ortam değil tipi kayık acayip insanlar vardı gittim 20 dk durabildim, plajdaki bar dedikleri yer kola haricinde birşey vermiyor harabe gibi bir yer kesinlikle tavsiye etmiyorum, sadece havuza girmek için okadar para verdik ve tatilimiz hiç oldu.

8/10 Bien

DEMI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Good for a value break away particularly child fri
Great location. Fantastic adult pool and child pool. Nice size rooms with air con. Hotel staff very friendly and polite. Nice gosleme. Good snack bars. Good breakfast menu.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Did not use the beach or pool. The building was nice, the room ok, the food a bit sad.

10/10 Excellent

Peace, danmark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lækkert hotel
Det var rigtig hyggeligt og bo på det hotel. Personalerne var nogen varme mennesker. Holder helt sikkert ferie på det hotel igen. Alt var perfekt. God mad, god underholdning Både om dagen og aften. Hotellet kan helt sikkert anbefales..!!!

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service
One night stay
No Internet in rooms, poor Internet in lobby. Food quality poor.

6/10 Satisfaisant

John, Birmingham

Les points faibles : Personnel et service
Return trip
The hotel is OK for a cheap A.I holiday, the food as with most Turkish hotels varies from day to day with some delicious food on occasion but mostly only just edible in my view. Drinks are cheap local wines and spirits although the lager is a good brand. We only use this hotel as a base and tend to eat out and explore most of the time. The day time music around the pool is loud so if you like a fiesta ask for a land view. The sea view rooms are realy just pool view as there is a hotel between the Garden of Sun and the sea.

8/10 Bien

John, UK, Birmingham

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Visiting fiends,
The room was a pleasant supprise very clean and roomy.

8/10 Bien

Paul, London

Les points forts : Propreté
Last minute deal
I found this hotel, and discovered it was all inclusive on my arrival. Overall a good experience with a great view

6/10 Satisfaisant

Louise, kent

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel but service could be better
I stayed at the hotel during the Easter holidays with my husband and the hotel was one of the best I've seen in the area. The hotel is close to the nearest town which is Altinkum which is only 15-20 walk to the beach/town. The hotel staff seemed to be a bit inconsistent with the service as we were not sure when housekeeping takes place as they would arrive at various times during the day, sometimes late afternoon. The room service was good but they didn't seem to have a menu so we would only have the advice of the staff of what was available. The reception desk was not always manned so there were several times when we couldn't speak to anyone and had to keep redialing. Overall the hotel was clean and had good facilities like the spa, gym and Turkish baths which were amazing. I know from the Turkish residents and businesses that we were a bit early for the tourist season so I'm not sure if that is why the service was not what I'd expect for a 5 star hotel. We are going back to Turkey in September and we will stay there again because it is one of few 5 star hotels in the area. Hopefully it will be a more attentive experience during this time of year.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
uselt badrum
Bra pris, för övrigt dåligt.

6/10 Satisfaisant

FreqTraveller, J

Les points forts : Propreté et confort de la chambre
Ok only
Buffet too crowded. Not enough food choices. Low to average food quality. Desserts very poor quality. Snacks & breakfast same choices everyday. Pool is big. Too toooo noisy in the rooms at night (until late night) if there is a celebration like a wedding on the hotel grounds. Rooms are cleaned well.

8/10 Bien

Sharon, Edinburgh

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Nice Hotel
Overall it was very good indeed. Staff were very attentive. The only complaint I would have is that the bathrooms were not cleaned properly and the dining room was a bit too dark.

2/10 Horrible

Brendon, Sydney

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not a good experience
We spent one night at Garden of Sun as we wanted to see the Temple of Apollo. Would suggest that to visit the temple do this as a day trip from either Izmir, Bodrum or Selcuk, no need to stay in Didim. Garden of Sun was a very poor hotel, wall paper torn off bedroom walls, bed linen dirty and old (pillow case was off white an falling apart), bathroom was moldy and everything appeared to be falling apart. The hotel was a reasonable walk from the tourist area of Didim and was surrounded by litter and empty paddocks. Communication with staff was a challenge. The hotel was full of mainly young Bulgarians, Russians and English, who looked like they had stepped from the set of Jordy Shores. I think the 80's music from the pool and the wrist band they gave us at check in for the "all inclusive concept" should have been a giveaway.

8/10 Bien

O.A, manisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
güzel
Otel çalışanları gayet iyi niyetli çalışıyorlar. oda temizliği çok iyi, fazla kalabalık olmuyor havuz başında şezlong aramayı gerektirmiyor, fakat havuz biz ordayken hep erken kapatıldı siz otururken çalışanlarında bir yandan toparlanması rahatsız ediyor tamda akşam üzeri yüzecekken. deniz kıyısında yeri var fakat halk plajı gibi dışardan gelenlerde şemsiyelerden yararlanıyor giren çıkan belli değil. Ve bence en önemlisi akşam yemekleri özellikle de ızgaralar çok lezzetli oluyor, hiç bir şeyden kaçınmıyorlar.

4/10 Médiocre

A traveller, Boston, MA

Les points faibles : Propreté et personnel et service
Do not recommend
We stayed at the Garden of Sun for four nights. The room was never cleaned over these four days, nor were the towels changed. We talked to the receptionists, housekeeping, and the manager on duty, to no avail. This is simply not acceptable for a hotel that allegedly offers five-star accommodation.