Avis sur SpringHill Suites by Marriott Denver Downtown
SpringHill Suites by Marriott Denver Downtown
1190 Auraria Pkwy Ste A, Denver, CO
Avis
9,4
Exceptionnel
9,6/10
Propreté
9,6/10
Personnel et service
9,0/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
26 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2022
8/10 Bien
Voyageur vérifié
7 mars 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mars 2021
Réponse de Jim le 7 mars 2021
Thank you for choosing The SpringHill Suites, we work hard to make every visit a memorable one and we appreciate your feedback!
8/10 Bien
Darcelle
Voyage en famille avec de jeunes enfants
27 mai 2024
Darcelle
Séjour de 1 nuit en mai 2024
Réponse de Andres Z. le 27 mai 2024
Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our property and its convenient location, as well as the spectacular views from our upstairs balcony.We sincerely apologize for the inconvenience caused by the restaurant closure during your stay. We understand how important this amenity is, especially when traveling with small children. Your suggestion about providing advance notice is valuable, and we will work on improving our communication regarding any changes to our services.We hope to have the opportunity to welcome you and your family back in the future, with all our amenities fully available.
8/10 Bien
Christine
Voyage en famille
26 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Christine
Séjour de 1 nuit en mai 2024
10/10 Excellent
Sara
24 mai 2024
Sara
Séjour de 1 nuit en mai 2024
Réponse de Andres Z. le 27 mai 2024
On behalf of the entire team at Springhill Suites by Marriott Denver Downtown, thank you for being our guest!We hope you enjoyed your time with us and that we exceeded your expectations. We look forward to welcoming you back soon for another fantastic stay.
6/10 Satisfaisant
Bernadette
Voyage en couple
24 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Bernadette
Séjour de 1 nuit en mai 2024
Réponse de Andres Z. le 27 mai 2024
Thank you for sharing your feedback with us. We appreciate your comments and are glad to hear you found our property clean and stylish, and our staff nice and accommodating.We understand your concerns regarding the location, parking, and front desk wait times. Our location, adjacent to the college campuses, is often appreciated for its proximity to various downtown attractions, but we recognize it may not suit everyone's preferences. Parking in downtown areas can indeed be challenging, and we strive to provide the best available options for our guests.Your feedback about the room setup and front desk wait times is valuable, and we will use it to improve our services and facilities. We're glad you enjoyed the extended checkout time as a bonus during your stay.Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back and provide an even better experience in the future.
10/10 Excellent
amanda
Voyage en famille
21 mai 2024
Les points forts : Propreté et équipements
amanda
Séjour de 1 nuit en mai 2024
Réponse de Andres Z. le 22 mai 2024
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the cleanliness, breakfast, and our convenient location for walking to Ball Arena and the 16th Street Mall. It's also great to know that you found our valet parking easy to use. We look forward to welcoming you back on your next visit to Denver!
8/10 Bien
Jeannie Smith
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeannie Smith
Séjour de 2 nuits en mai 2024
Réponse de Andres Z. le 17 mai 2024
Thank you for staying with us!
8/10 Bien
miyayiay
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
miyayiay
Séjour de 1 nuit en mai 2024
Réponse de Andres Z. le 27 mai 2024
On behalf of the entire team at Springhill Suites by Marriott Denver Downtown, thank you for being our guest!We hope you enjoyed your time with us and that we exceeded your expectations. We look forward to welcoming you back soon for another fantastic stay.
10/10 Excellent
Judith
Voyage en famille
13 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Judith
Séjour de 1 nuit en mai 2024
Réponse de Andres le 15 mai 2024
Thank you for staying with us!
8/10 Bien
Lynne
Voyage en famille, Voyage avec des animaux de compagnie
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lynne
Séjour de 2 nuits en mai 2024
Réponse de Andres Z. le 17 mai 2024
Thank you for your feedback! We're glad to hear that you found our property convenient for visiting students at the local universities. We understand that parking options can be limited, and we appreciate your understanding regarding our valet service. We also acknowledge the concern about food choices and will look into ways to improve this aspect for our guests. We hope to welcome you back soon and provide an even better experience.
10/10 Excellent
Maria
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maria
Séjour de 1 nuit en mai 2024
Réponse de Andres Z. le 9 mai 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any cleanliness issues you encountered during your stay, particularly in the bathroom area. Providing a clean and comfortable environment for our guests is of the utmost importance to us, and we regret that we fell short of meeting your expectations in this regard.Please rest assured that your comments will be shared with our housekeeping team to ensure that necessary improvements are made to enhance the cleanliness of our bathrooms.We appreciate your valuable feedback as it helps us to identify areas where we can improve. Should you choose to stay with us again in the future, we would welcome the opportunity to provide you with a more enjoyable experience.If there's anything else we can assist you with or if you have any further concerns, please feel free to contact us directly.
10/10 Excellent
Sara
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sara
Séjour de 3 nuits en mai 2024
Réponse de Andres Z. le 9 mai 2024
Thank you for sharing your feedback with us! We're delighted to hear that you had a wonderful experience during your stay at our hotel. Providing exceptional service to our guests is our top priority, and we're thrilled to know that our valet, front desk, and housekeeping teams were able to make your stay memorable.It's fantastic to hear that you would choose to stay with us again if you ever return to Denver. We look forward to welcoming you back and providing you with another fantastic experience.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
10/10 Excellent
Amy
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amy
Séjour de 4 nuits en avril 2024
Réponse de Andres le 1 mai 2024
Thank you for taking the time to rate your recent stay with us. We're thrilled to see that you had a five-star experience at our hotel. Your satisfaction is our top priority, and we're delighted that we met your expectations.If you have any specific feedback or suggestions for us, please don't hesitate to reach out. We're always looking for ways to improve and provide even better service to our valued guests.We hope to welcome you back again soon for another fantastic stay.
10/10 Excellent
leslie
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
leslie
Séjour de 1 nuit en avril 2024
Réponse de Andres le 30 avr. 2024
Thank you for your feedback. We're delighted to hear that you found our hotel convenient for attending Avalanche games at Ball Arena. However, we apologize for any inconvenience you experienced with our parking arrangements. We strive to provide a comfortable and hassle-free experience for all our guests, and we regret that we fell short in this instance.Regarding parking, we understand your concerns and will certainly review our current arrangements to see how we can improve. While we offer valet parking for the convenience of our guests, we also understand that some may prefer alternative options. We appreciate your input and will take it into consideration as we work to enhance our services.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.
10/10 Excellent
Justin
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Justin
Séjour de 2 nuits en avril 2024
Réponse de Andres le 21 avr. 2024
Thank you for staying with us!
10/10 Excellent
Beth
Voyage en couple
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beth
Séjour de 2 nuits en avril 2024
Réponse de Andres Z. le 9 avr. 2024
Thank you for choosing Springhill Suites by Marriott Denver Downtown for your recent visits to Denver and for taking the time to share your experience with us!We're thrilled to hear that you enjoyed your stay with us and that our convenient location, friendly staff, and clean, comfortable rooms met your expectations. Your kind words about our team's service will be passed along to them, as it's always rewarding to know that their efforts are appreciated.We apologize for the inconvenience you experienced with the nearby restaurant's operating hours during your stay. While it's not directly affiliated with our hotel, we understand how frustrating it can be when plans change unexpectedly. We will share your feedback with our management team to ensure that our guests are kept informed about any changes to the restaurant's availability in the future.Thank you again for your valuable feedback, and we look forward to welcoming you back for another enjoyable stay during your next visit to downtown Denver!
10/10 Excellent
Lennon
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lennon
Séjour de 1 nuit en mars 2024
Réponse de Andres Z. le 7 avr. 2024
Thank you for choosing to stay at Springhill Suites by Marriott Denver Downtown and for sharing your feedback with us.We're thrilled to hear that you had a wonderful experience during your stay and that you appreciated our pet-friendly policy. Providing a welcoming environment for all of our guests, including those with furry companions, is important to us.We hope to have the pleasure of welcoming you and your four-legged friend back for another fantastic stay in the future. If there's anything else we can assist you with, please feel free to reach out.
10/10 Excellent
Felicia, Windsor
Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Felicia
Séjour de 1 nuit en mars 2024
Réponse de Andres le 5 avr. 2024
Thank you for choosing Springhill Suites by Marriott Denver Downtown and for taking the time to share your feedback with us.We're thrilled to hear that you enjoy our hotel's convenient location and that our staff have consistently provided you with amazing service. Your satisfaction is our priority, and we're delighted that you find our property clean and well-maintained.We understand your concern regarding the valet parking fee, and we appreciate your understanding of the pricing structure. While we strive to provide a convenient parking option for our guests, we also understand the importance of affordability. Your feedback regarding this matter is valuable, and we will take it into consideration as we continue to improve our services.Thank you again for your patronage, and we look forward to welcoming you back for another enjoyable stay during your next Avs game!
10/10 Excellent
Arianna
Voyage en famille avec de jeunes enfants
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arianna
Séjour de 1 nuit en avril 2024
Réponse de Andres Z. le 4 avr. 2024
Thank you for your wonderful feedback! We are delighted to hear that you had an excellent experience during your stay at Springhill Suites by Marriott Denver Downtown.It's fantastic to know that you appreciated our hotel's convenient location near Ball Arena and found our accommodations to be clean and comfortable. We strive to provide a welcoming and comfortable environment for all our guests, and we are thrilled that we were able to meet your expectations.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!
10/10 Excellent
rosemarie
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
rosemarie
Séjour de 2 nuits en mars 2024
Réponse de Andres Z. le 1 avr. 2024
Thank you for choosing Springhill Suites by Marriott Denver Downtown and for taking the time to share your feedback. We're thrilled to hear that you enjoyed our convenient location, clean rooms, and felt safe during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another great experience!
10/10 Excellent
Melinda
Voyage en famille
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Melinda
Séjour de 2 nuits en mars 2024
Réponse de Andres Z. le 1 avr. 2024
Thank you for choosing to stay at Springhill Suites by Marriott Denver Downtown and for taking the time to leave us a wonderful review. We're thrilled to hear that our hotel's proximity to Ball Arena added convenience to your visit.It's fantastic to know that our location perfectly suited your needs. We hoe to see you back!
10/10 Excellent
Peter
Voyage en famille
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peter
Séjour de 1 nuit en mars 2024
Réponse de Andres Z. le 1 avr. 2024
Thank you for sharing your experience at Springhill Suites by Marriott Denver Downtown. We're delighted to hear that our friendly and helpful staff made your stay memorable and that you found our location convenient. We appreciate your kind words and look forward to welcoming you back on your next visit!
10/10 Excellent
Matthew
31 mars 2024
Matthew
Séjour de 3 nuits en mars 2024
Réponse de Andres le 21 avr. 2024
Thank you for staying with us :)
10/10 Excellent
KATHERINE
Voyage en couple
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
KATHERINE
Séjour de 1 nuit en mars 2024
Réponse de Patty B- Hotel Manager le 30 mars 2024
Katherine: Thank you for taking the time to leave a review. We strive to alway provide a welcoming stay and assist our guests in their adventures while in Denver. We are the perfect hotel for those catching an event at Ball Arena or Mile Hi Stadium.
10/10 Excellent
Maryann
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maryann
Séjour de 1 nuit en mars 2024
Réponse de Andres le 29 mars 2024
Thank you for taking the time to leave us a review. We are thrilled to hear that you had a great stay at Springhill Suites by Marriott Denver Downtown. It's wonderful to know that our hotel met your expectations, especially for attending a sporting event.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
10/10 Excellent
Molly A.
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Molly A.
Séjour de 1 nuit en mars 2024
Réponse de Andres le 29 mars 2024
Thank you for sharing your feedback! We are delighted to hear that you had a fantastic experience during your stay at Springhill Suites by Marriott Denver Downtown.Your satisfaction is our top priority, and we are pleased to know that we met your expectations. Should you ever find yourself in the area again, we would love to welcome you back for another excellent stay.
10/10 Excellent
Melanie
Voyage en couple
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melanie
Séjour de 1 nuit en mars 2024
Réponse de Patty B Hotel Manager le 28 mars 2024
Melanie: Thank you for taking the time to leave a review about your recent stay at Springhill Suites Denver Downtown. We pride ourselves on providing a warm and welcoming environment for our guests and a clean hotel with a delicious breakfast for our guests. We hope that your travels will bring you back to the Mile Hi City and back to us.
10/10 Excellent
Debra, CENTENNIAL
26 mars 2024
Debra
Séjour de 1 nuit en mars 2024
Réponse de Andres le 16 avr. 2024
Thank you for your rating! We hope you stay with us again soon :)
10/10 Excellent
Cheryl
Voyage en famille
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cheryl
Séjour de 3 nuits en mars 2024
Réponse de Andres le 26 mars 2024
Thank you for taking the time to leave a review! We're thrilled to hear that you found our property great during your stay. Your satisfaction is our top priority, and we're delighted that you had a positive experience with us.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back to our hotel in the future!
8/10 Bien
Tricia
Voyage en couple
24 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Tricia
Séjour de 1 nuit en mars 2024
Réponse de Andres le 26 mars 2024
Thank you for providing feedback on your recent stay with us. We're glad to hear that you found our room gorgeous and the beds comfortable. However, we are truly sorry to learn about the issues you encountered with housekeeping. Please accept our sincerest apologies for the lapses in cleanliness that you experienced. This does not reflect the high standards we strive to maintain.We will address your concerns with our housekeeping team immediately to ensure that such incidents are not repeated in the future. Your feedback is invaluable to us as we continually strive to improve our services.If you decide to give us another opportunity to host you, please reach out to me directly, and I will personally oversee your reservation to ensure a flawless experience.Thank you for bringing this matter to our attention, and we hope to welcome you back for a much-improved stay.
10/10 Excellent
Dennis
23 mars 2024
Dennis
Séjour de 1 nuit en mars 2024
Réponse de Andres le 13 avr. 2024
Thank you for taking the time to rate your stay with us, and we're thrilled to see the perfect 5/5 score! We appreciate your positive feedback, and if there's anything specific that stood out or any suggestions you have for us, please feel free to share. We look forward to welcoming you back for another outstanding experience.
10/10 Excellent
Danielle
22 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Danielle
Séjour de 1 nuit en mars 2024
Réponse de Andres le 26 mars 2024
Thank you for taking the time to share your positive feedback with us! We are delighted to hear that you had a wonderful experience during your stay at our hotel.Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. If you have any specific comments or suggestions for improvement, please feel free to share them with us.We hope to have the pleasure of welcoming you back for another exceptional stay in the future.
10/10 Excellent
Michelle
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en mars 2024
Réponse de Andres le 18 mars 2024
Thank you for your recent stay at our hotel and for taking the time to share your feedback with us. We are delighted to hear that you found our property to be very clean and quiet, and that you enjoyed our breakfast offerings.Providing a comfortable and enjoyable experience for our guests is our top priority, and we are thrilled that we were able to meet your expectations during your time with us.We appreciate your kind words and look forward to welcoming you back for another excellent stay in the future!
8/10 Bien
Aidan
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aidan
Séjour de 1 nuit en mars 2024
Réponse de Andres le 18 mars 2024
Thank you for taking the time to share your feedback following your recent stay with us. We appreciate your candid comments regarding our breakfast buffet and parking fees.We apologize that our breakfast offerings did not meet your expectations. We continuously strive to provide a variety of options to cater to all our guests' preferences, and we regret if we fell short in this aspect. Your feedback will certainly be shared with our culinary team for review and improvement.Regarding parking fees, we understand your concerns about the cost, and we apologize for any inconvenience this may have caused. As you mentioned, parking in downtown areas can be expensive, but we aim to provide the convenience of secure parking for our guests. Your feedback is valuable to us as we continuously work to enhance the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay that exceeds your expectations.Warm regards,Andres Zanazzo
8/10 Bien
Emily
Voyage en couple
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Emily
Séjour de 1 nuit en mars 2024
Réponse de Andres le 17 mars 2024
Thank you for taking the time to share your feedback with us. We appreciate your comments and apologize for any inconvenience you experienced during your stay.We're sorry to hear that you found it tricky to get in and out of the hotel. We understand that ease of access is important, and we will review our processes to ensure a smoother experience for our guests.Regarding the incident with your card for incidentals, we apologize for the oversight. Rest assured, we take such matters seriously, and we will investigate to understand what happened and ensure it doesn't occur again in the future.Your feedback is valuable to us as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless experience.
10/10 Excellent
arahia
17 mars 2024
arahia
Séjour de 1 nuit en mars 2024
Réponse de Andres le 18 mars 2024
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled to see that you had a fantastic experience and awarded us a perfect score.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.
2/10 Horrible
Logan, Fort Collins
16 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Logan
Séjour de 1 nuit en mars 2024
Réponse de Andres le 18 mars 2024
Dear Logan,We are disheartened to learn that your recent stay with us did not meet your expectations. Your rating of 1 out of 5 concerns us deeply, and while you haven't provided specific comments, we sincerely apologize for any shortcomings you experienced during your time with us.Our utmost priority is to ensure that each guest enjoys a comfortable and memorable stay, and we regret that we were unable to deliver on this promise during your visit. Your feedback is invaluable to us, as it helps us identify areas for improvement and rectify any issues promptly.We would greatly appreciate it if you could provide us with additional details regarding your stay, including any concerns or areas where we may have fallen short of your expectations. This will enable us to address any issues and make necessary improvements to enhance the experience for our future guests.Please know that your satisfaction is of the utmost importance to us, and we would welcome the opportunity to make amends and restore your confidence in our hotel. If there is anything specific we can assist you with or if you would like to discuss your experience further, please do not hesitate to reach out to us directly.Thank you for bringing your concerns to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.
10/10 Excellent
Brandi
Voyage en famille, Voyage d’affaires
14 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brandi
Séjour de 1 nuit en mars 2024
Réponse de Patty B Hotel Manager le 15 mars 2024
Brandi: Thank you for giving us a 5/5 rating. We hope to see you again should your travels bring you back to the Mile Hi city of Denver.
10/10 Excellent
PRATEEK
Voyage d’affaires
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
PRATEEK
Séjour de 1 nuit en mars 2024
Réponse de Patty B Hotel Manager le 13 mars 2024
Prateek: Thank you taking the time to leave a review. We are very proud of the cleanliness of our hotel and I agree the rooms are quiets. We are the first gold LEED hotel in Denver, which is one of the reasons our rooms are quiet. We hope you will choose us again should your travels bring you back to Denver.
10/10 Excellent
Larry E
Voyage en famille
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Larry E
Séjour de 1 nuit en mars 2024
Réponse de Andres Z. le 10 mars 2024
Thank you for sharing your feedback following your recent stay at our hotel. We're delighted to hear that you had a great overall experience with us.We appreciate your honest feedback regarding the restaurant's limited menu. Rest assured, we take guest comments seriously, and your input will be shared with our management team for further review and consideration. We're constantly striving to enhance our offerings to better meet the needs and expectations of our valued guests.Once again, we appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.
10/10 Excellent
Daniel
Voyage en famille
8 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 3 nuits en mars 2024
Réponse de Andres Z. le 10 mars 2024
Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a fantastic stay at our hotel and that our staff went above and beyond to accommodate your needs, including allowing an early check-in.It's wonderful to know that you found your room and bathroom to be exceptionally clean and that our location was convenient for your needs, whether it be exploring lower downtown or attending events at Ball Arena. We truly appreciate your kind words and are delighted to hear that you plan on staying with us again in the future.We look forward to welcoming you back for another memorable stay!
10/10 Excellent
Owen
Voyage en famille
7 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Owen
Séjour de 2 nuits en mars 2024
Réponse de Andres Z. le 7 mars 2024
Thank you so much for your positive review and for choosing to stay with us! We're delighted to hear that you found our hotel clean and beautiful.Your kind words mean a lot to us, and we're thrilled that you had a great experience during your stay. If you have any further feedback or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back for another wonderful stay in the future!
10/10 Excellent
Mark, Evergreen
Voyage en couple
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en mars 2024
Réponse de Andres Z. le 7 mars 2024
Thank you for choosing to stay with us and for taking the time to share your positive feedback! We're delighted to hear that you found our hotel comfortable, clean, and conveniently located for your needs. It's wonderful to know that you enjoyed our breakfast offerings and found our amenities to your satisfaction.We appreciate your kind words regarding our location near Ball Arena and the nearby dining options. Our team strives to provide a memorable experience for all our guests, and we're glad to hear that we met your expectations.Should your travels bring you back to the area, we'd love to welcome you for another comfortable stay. Please feel free to reach out if there's anything we can assist you with in the future.
10/10 Excellent
Pamela
1 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pamela
Séjour de 2 nuits en février 2024
Réponse de Melanie S. le 2 mars 2024
Thanks for taking the time to leave a review! We're glad you found our staff friendly and helpful. Looking forward to hosting you again soon!
10/10 Excellent
Kari
28 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Solid stay!
Kari
Séjour de 1 nuit en février 2024
Réponse de Melanie S. le 1 mars 2024
Thanks for taking the time to share your experience! We're thrilled to hear that you found our staff awesome and friendly, and that our location was perfectly suited for you. We hope to welcome you back again soon for another enjoyable experience!
10/10 Excellent
Nancy
Voyage en famille
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nancy
Séjour de 2 nuits en février 2024
Réponse de Andres le 27 févr. 2024
Thank you for choosing to stay with us and for taking the time to leave a review. We're delighted to hear that you found our property to be very nice and that our location suited your needs perfectly.If you have any further feedback or suggestions for improvement, please feel free to share them with us. We value your input and use it to enhance the experience for all our guests.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.
10/10 Excellent
Judith
25 févr. 2024
Judith
Séjour de 2 nuits en février 2024
Réponse de Andres le 20 mars 2024
Thank you so much for taking the time to leave us a positive rating! We're delighted to hear that you had a wonderful experience during your stay at our hotel. If you have any specific feedback or suggestions for us, please don't hesitate to share. We appreciate your support and hope to welcome you back soon for another fantastic stay.
10/10 Excellent
Kimberly, New Milford
Voyage en famille
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kimberly
Séjour de 1 nuit en février 2024
Réponse de Andres Z. le 25 févr. 2024
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel's proximity to the event center convenient and that you felt safe during your stay.If there are any additional comments or suggestions you would like to share with us to further enhance your experience, please don't hesitate to reach out. We value your input and strive to continuously improve our services.We hope to have the pleasure of welcoming you back on your next visit to the area.
10/10 Excellent
Jarred
23 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Jarred
Séjour de 1 nuit en février 2024
Réponse de Andres le 24 févr. 2024
Thank you for choosing to stay with us and for taking the time to leave your positive feedback! We're delighted to hear that you enjoyed your experience at our hotel and found our location convenient for your visit to Ball Arena.We strive to provide exceptional service and comfort to all our guests, and it's wonderful to know that we met your expectations. Should your travels bring you back to the area, we would be honored to host you again.