Façade de l’hébergement
Vérifier la disponibilité

Avis sur Halcyon - a hotel in Cherry Creek

4.5 out of 5
Halcyon - a hotel in Cherry Creek
245 North Columbine Street, Denver, CO

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 753 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 143 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 58 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 27 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 1000." "

9,4/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Yoshiko

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
There were a few issues but the staff addressed the problems
Séjour de 1 nuit en mai 2024
Réponse de Hotel Management le 26 mai 2024
Thank you Yoshiko for your review! We're glad you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Val

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very modern, clean and quiet hotel in a beautiful location with very helpful staff. Definitely would stay again.
Séjour de 1 nuit en mai 2024
Réponse de Lauren le 25 mai 2024
We appreciate your feedback and are glad that you enjoyed your stay.

10/10 Excellent

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property, great food, quiet evening.
Séjour de 3 nuits en mai 2024
Réponse de Lauren le 22 mai 2024
Thank you very much, we appreciate your feedback!

10/10 Excellent

Monica

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Who doesn’t like a warm welcome? The Halcyon greeting is genuinely warm and welcoming. Coffee? Wine? Beer? How about great dining options on either side of you? How about some really great boutiques and upscale shops just steps away? Halcyon has it all, so I have added it to my list of regular stays. My bed, shower, and living area were all comfortable and stylish. I recommend it highly!
Séjour de 1 nuit en mai 2024
Réponse de Halcyon Team le 20 mai 2024
Thank you Monica for your 5 star review!

6/10 Satisfaisant

Shadi

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Welcome drink not offered to us unlike others. Requested paid for room upgrade was not provided even though requested and paid for weeks before check in. Pool is dirty. Fitness center is very poor. Courtesy Transportation and their staff were cool…
Séjour de 1 nuit en mai 2024
Réponse de Teresa G le 20 mai 2024
We’re sorry to hear you didn’t have a good experience during your stay.We work really hard to make sure our guests love their stay and service that we provide. Thank you for bringing this situation to light. Our hopes are that when you return to beautiful Colorado and you're in the area, you give us the opportunity to make your stay brilliant:)Best, Teresa G.

6/10 Satisfaisant

Marco, Maidenhead

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de David le 16 mai 2024
Thank you for your review, Marco. Please reach out to the hotel so we can better understand your experience at Halcyon and to make it right.

10/10 Excellent

Faith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing hotel with great amenities! The location is prime, the restaurants were wonderful and the rooftop pool was the cherry on top. I will definitely be back when visiting the Denver area.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 10 mai 2024
Thank you Faith for your wonderful review! We're so glad you enjoyed your stay and hope you will come back soon!

10/10 Excellent

kacey

Séjour de 3 nuits en mai 2024
Réponse de Colter le 27 mai 2024
Thank you for your 5 star review!

10/10 Excellent

Lindsay

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful Staff. Excellent amenities.
Séjour de 1 nuit en mai 2024
Réponse de Aria le 6 mai 2024
Thank you for your review, Lindsay. We're thrilled you enjoyed your stay!

10/10 Excellent

Patience

Séjour de 1 nuit en avril 2024
Réponse de Colter le 25 mai 2024
Patience, thank you for your review!

8/10 Bien

Sherri

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de David le 21 mai 2024
Thank you for your review, Sherri. Please reach out to the property so we can better understand your experience at Halcyon.

10/10 Excellent

Yumi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de David le 30 avr. 2024
Thank you for your review, Yumi. We're thrilled you enjoyed your stay!

2/10 Horrible

Sarah

Séjour de 3 nuits en avril 2024
Réponse de Hotel Management le 19 mai 2024
Thank you for your review. A member of our team will be reaching out to you for details.

10/10 Excellent

Tywon

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en février 2024
Réponse de Teresa G le 26 avr. 2024
Thank you for taking the time to share your experience with us. We truly appreciate your business. Have a wonderful rest of your day!!!

10/10 Excellent

Paul, San Diego

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Aria le 24 avr. 2024
Thank you for your feedback. We're so happy that you enjoyed your stay with us. Hope to see you soon.

10/10 Excellent

Cassandra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful modern hotel! Highly recommend!
Séjour de 1 nuit en avril 2024
Réponse de Matthew le 23 avr. 2024
Thank you for your feedback. We're so happy that you enjoyed your stay with us. Hope to see you soon.

4/10 Médiocre

Jade

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
We stayed here for our honeymoon & booked 3 months in advance for a room with a terrace. When we arrived, we checked in as normal and all seemed well. We got up to our room and realized it was not what we had paid extra for. I thought it was a bit weird they seemed to hope we wouldn’t notice. My husband went back to the front desk to ask about the room & was told that unfortunately the room we booked wasn’t available & we could not be refunded in anyway. They said we were “upgraded” to a better room, but I find that to be subjective as the whole reason I booked this hotel was for a terrace. The staff were very polite and did give us a $100 credit for room service, but the prices for food & drinks are crazy. That only got us a burger, fries, rolls, & 2 drinks. I suppose it was better than nothing though. Other than the wrong room, the food we did receive was pretty good and the hotel was very beautiful.
Réponse de David le 22 avr. 2024
Thank you for your feedback, Jade. We're sorry you didn't enjoy your stay. Someone will be reaching out to you.

8/10 Bien

April

Les points forts : Personnel et service
Séjour de 4 nuits en avril 2024
Réponse de Matthew le 23 avr. 2024
Thank you for your feed back. We hope to have you back soon.

6/10 Satisfaisant

Whitney

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de David le 14 mai 2024
Thank you for your review, Whitney. Please reach out to the property so we can better understand where we need to improve. Thank you!

10/10 Excellent

MALGORZATA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nice
Séjour de 1 nuit en avril 2024
Réponse de Matthew le 20 avr. 2024
Thank you so much for your feedback. We are glad you enjoyed your stay with. Have a great weekend and hope to see you soon.

8/10 Bien

Jeffrey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fine spot.
Séjour de 2 nuits en avril 2024
Réponse de Halcyon le 19 avr. 2024
Thank you for your review.

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thoughtful details and friendly staff!
Séjour de 1 nuit en avril 2024
Réponse de Lauren le 16 avr. 2024
Thank you for your review, we appreciate it and are glad you enjoyed your stay!

10/10 Excellent

Lauren

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Halcyon has a great selection of amenities. The rooftop pool, hot tub and bar area is a nice escape even though it wasn't exactly pool weather. Enjoy coffee and happy hour in a beautiful lounge where guests can mingle, enjoy books and games by the fireplace. We didn't get to take advantage of the gear garage but I think it is a fantastic amenity that we hope to use in the future. Our room had a glass terrace door that opened so that we could enjoy fresh air. The hotel is pet friendly and I was concerned about allergies, but the staff went above and beyond to ensure the room was deep cleaned prior to our arrival and there were no issues. Each of the staff members we met were kind, patient, and invested in ensuring a great experience.
Séjour de 1 nuit en mars 2024
Réponse de Matthew le 7 avr. 2024
Thank you for your review. We are happy you enjoyed your stay with us.

10/10 Excellent

Francis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 26 avr. 2024
Thank you Francis for your great review! We're glad you enjoyed your stay!

8/10 Bien

Lawrence

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great boutique hotel minus the scent they spray. It smells like old man cologne. Other than that, great location, rooms, etc.
Séjour de 2 nuits en mars 2024
Réponse de David le 30 mars 2024
Thank you for your review, Lawrence. We're thrilled you enjoyed your stay!

10/10 Excellent

Anne Marie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great atmosphere and amenities. Rooftop lounge/pool/sauna can't be beat. Will stay again.
Séjour de 1 nuit en mars 2024
Réponse de Halcyon Team le 29 mars 2024
Thank you for your 5 star!

10/10 Excellent

Guy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Colter le 26 mars 2024
Guy, thank you for your reivew!

8/10 Bien

elizabeth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My room was on an upper floor and tucked in a corner. It was quiet. The bed was comfortable, and the HVAC was easy to control and relatively quiet. Shower pressure was excellent. I had issues with the TV and needed extra towels. I texted the host but never received a response. I inquired at the front desk about both and was informed the TVs were not working. Unfortunately, this occurred during a snowstorm, and it would have been beneficial to access the news. The tv didn't work until the fourth day of my visit when I inquired again. Overall, the staff was engaging and willing to assist. Valet parking, at $60 per night, was expedient and helpful. Local Jones, the hotel’s bar/restaurant, is a great place to grab a coffee or cocktail. Service there was always friendly and upbeat.
Séjour de 4 nuits en mars 2024
Réponse de Colter le 24 mars 2024
Thank you for your review, we hope to see you again soon!

10/10 Excellent

Jodi

Séjour de 1 nuit en mars 2024
Réponse de Teresa G. le 11 avr. 2024
Thank you for taking the time out of your day to rate and review your past experience with us here at Halcyon. The Team works hard to provide exceptional service. We appreciate your business and can't wait to welcome you back the next time you visit Colorado. Have a wonderful week ahead of you and safe travels!Sincerely,Team Halcyon

10/10 Excellent

Jonathan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is a gem in Cherry Creek. Dining, bars, shopping it really has it all. Plus great derive and a warm cozy fireplace to cozy up to!!
Séjour de 1 nuit en mars 2024
Réponse de David le 15 mars 2024
Thank you for your review, Jonathan. We're thrilled you enjoyed your stay!

10/10 Excellent

Jonathan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel in the heart of Cherry Creek. Would recommend!
Séjour de 1 nuit en mars 2024
Réponse de Colter le 14 mars 2024
Thank you for your review!

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Colter le 12 mars 2024
Matthew, thank you for your review! We hope to see you again soon!

10/10 Excellent

Emily

Séjour de 1 nuit en mars 2024
Réponse de Colter le 30 mars 2024
Emily, thank you for your review!

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Halcyon Team le 11 mars 2024
thank you for your review!

10/10 Excellent

Mary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the fresh brewed lattes at the counter and the record players in the rooms.
Séjour de 3 nuits en mars 2024
Réponse de Colter le 10 mars 2024
Mary, thank you for your review!

10/10 Excellent

Molly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone was so helpful and friendly The breakfast was fabulous
Séjour de 2 nuits en mars 2024
Réponse de Colter le 10 mars 2024
Molly, thank you for your review! We hope to see you again soon!

10/10 Excellent

AJ

Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 28 mars 2024
Thank you AJ for your review! We're glad you enjoyed your stay.

10/10 Excellent

Rhett

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Super thoughtful small things made my stay important and memorable
Séjour de 1 nuit en mars 2024

10/10 Excellent

Judi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only place to stay in CC- great vibe, friendly atmosphere and perfect location. Only comment would b to separate the free glass of wine from check- in. Gets hectic at that time and seems they prioritize wine over new guests arriving! Otherwise great stay!
Séjour de 1 nuit en mars 2024
Réponse de Colter le 7 mars 2024
Judi, thank you for your review, we hope to see you again soon!

10/10 Excellent

Evan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 1 mars 2024
Thank you Evan for your review! We hope to see you again soon!

10/10 Excellent

Carla

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always stay at this hotel when visiting Denver.The staff is always so welcoming.
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 28 févr. 2024
Carla, thank you for your review! We're so glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Joan

Les points forts : Propreté
Séjour de 2 nuits en février 2024
Réponse de Hotel Management le 28 févr. 2024
Thank you Joan for your 5 star review! We're glad you enjoyed your stay!

8/10 Bien

Jason

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel lacks an identity. The two restaurants in the lobby are probably the best hotel restaurants I have ever eaten at.
Séjour de 3 nuits en février 2024
Réponse de Hotel Management le 27 févr. 2024
Thank you Jason, for your feedback. We're glad you enjoyed the restaurants!

10/10 Excellent

Alan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 26 févr. 2024
Thank you Alan for your review! We're glad you enjoyed your stay with us.

10/10 Excellent

Claire

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay
Séjour de 2 nuits en février 2024
Réponse de Hotel Management le 26 févr. 2024
Thank you for your review Claire! We hope to see you again soon!

4/10 Médiocre

Jazmine

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff was friendly and the property was right in the center of where I needed to stay. Unfortunately, the room was not clean. There was a crusted over glass with drink still in it on the desk, the bed smelled musty, and the bathroom did not seem sanitized. It was really gross. The free water and compliment drink was nice and the valet was friendly.
Séjour de 1 nuit en février 2024
Réponse de David le 22 févr. 2024
Hi Jazmine. Thank you for your review. We're sorry your stay was not up to your expectations. Please contact the property and we'd be more than happy to make this right for you.

10/10 Excellent

Naveed

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent staff, great customer service, and the restaurant on site for breakfast is a hidden Gem!
Séjour de 1 nuit en février 2024
Réponse de Halcyon Team le 20 févr. 2024
Thank you for your response.

6/10 Satisfaisant

Ron, Richmond

Voyage en couple
Les points forts : Propreté
Lots of promise… nicely and creatively appointed rooms (though not large), great location for shopping. Mattress (very very soft/caves in) and pillows (large/hard) were poor. Window blind is very thin so lots of light comes in. Some staff were pleasant, others not so much. Some promised amenities absent.
Séjour de 3 nuits en février 2024
Réponse de David le 19 févr. 2024
Thank you for your review, Ron. Please reach out to the hotel so we can make this right for you.

10/10 Excellent

Greg, Highlands Ranch

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff and a fun nice hotel in the heart of Cherry creek
Séjour de 1 nuit en février 2024
Réponse de Halcyon Team le 19 févr. 2024
Thank you for your 5 star review!

8/10 Bien

Kristen, Bozeman

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Colter le 21 mars 2024
Thank you for your review!