Piscine extérieure
Vérifier la disponibilité

Avis sur Sheraton New Delhi Hotel

5 out of 5
Sheraton New Delhi Hotel
District Centre, Saket, New Delhi, Delhi N.C.R

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 228 avis sur 419." "
Note des voyageurs de 8 (Bien), d’après 119 avis sur 419." "
Note des voyageurs de 6 (Satisfaisant), d’après 43 avis sur 419." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 419." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 419." "

9,0/10

Propreté

8,8/10

Personnel et service

8,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

JEROME

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great first experience
Very good hotel and perfect services and restaurants Thank you
Séjour de 4 nuits en septembre 2023
Réponse de Amaan Kidwai le 26 sept. 2023
Dear Jerome,Greetings from Sheraton New Delhi!Your feedback shared is greatly appreciated and would most certainly help us in our "Quest for Quality".I would like to inform you that Sheraton New Delhi has been accorded with “LEED Zero Carbon Certification” by USGBC, in addition to being a LEED Platinum hotel.We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.AMAAN R KIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKETNEW DELHI 110017, INDIA

8/10 Bien

LI

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
no free wifi too long corridor to reach the room
Séjour de 3 nuits en février 2020
Réponse de Mohi Mungali le 16 mars 2020
Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We have notedyour preference for a room close to the elevators. Yours sincerely, Mohit Mungali Front Office Manager Sheraton New Delhi

6/10 Satisfaisant

Williams

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de Mohit Mungali le 12 nov. 2020
Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We sincerely regret your experience & request you to kindly give us an opportunity to make amends & reestablish our credibility with you. Corrective action has been taken to ensure that the dissonance is not repeated & I am sanguine that you shall note the difference on your next visit. Yours sincerely, Mohit Mungali Front Office Manager Sheraton New Delhi

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
le confort proche du shopping
Proche d'un très grand centre commercial, hôtel très confortable, avec des matelas moelleux à souhait, climatisé, large choix de restaurants et de types de repas possibles.
Séjour de 4 nuits en août 2018
Réponse de Mohit Mungali le 22 sept. 2018
Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments. We sincerely regret your experience with regards to the noise & request you to kindly give us an opportunity to make amends & re-establish our credibility with you. Corrective action has been taken to ensure that the dissonance is not repeated & I am sanguine that you shall note the difference on your next visit.Do expect enhanced levels of commitment on every visit. Yours sincerely, Mohit Mungali Front Office Manager Sheraton New Delhi

2/10 Horrible

Anthony

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A fuir absolument !!!!! Service inexistant !!
La liste des désillusions est si longue que je ne sais pas par où commencer...! - L'accueil : froid et non chaland - Les chambres: vetustes et bruyantes (il y avait des travaux à l'étage du dessus...) aucune excuse de leur part - Des voleurs: nous avons demandé un taxi pour nous rendre à Agra (A/R), le tarif annoncé : 20 000rp!! Nous avons contacté nous même une agence de taxi et pour 7000rp nous avons même eu un guide! - Le petit déjeuner: digne d'un restaurant 3* en France - L'emplacement: le pire de Delhi!! Rien autour, c'est moche et embouteillé - le service concierge: nous avons demandé après notre check out de laisser nos bagages à l'hôtel afin de faire une dernière visite de la ville avant notre retour en France, ils ont refusés....nous sommes pourtant dans un Hôtel 5*, au prix des chambres aucune reconnaissance. Pour résumer, feuillez cet hôtel! Vous trouverez beaucoup mieux dans le centre de Delhi!
Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We sincerely regret your experience & request you to kindly give us an opportunity to make amends & re-establish our credibility with you. Corrective action has been taken to ensure that the dissonance is not repeated & I am sanguine that you shall note the difference on your next visit. Yours sincerely, Mohit Mungali Front Office Manager Sheraton New Delhi

8/10 Bien

Laura

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel was very beautiful however money exchange was difficult than anticipated. Should be easier from a 5 star hotel
Séjour de 2 nuits en avril 2024

10/10 Excellent

Rajesh

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, perfect ambiance, very nice room.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Laura

Les points forts : Équipements
Was my first time at the Sheraton. Staff was very welcoming and the hotel was clean and very beautiful
Séjour de 1 nuit en avril 2024

10/10 Excellent

Bikram

Voyage en famille
We really had a good time at this property. The property was very well maintained and the Staff in every area was very helpful and responsible. I will recommend very high for this property.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Alan

Séjour de 2 nuits en avril 2024

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024

10/10 Excellent

Kamel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

8/10 Bien

Ranjit

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent staff and hotel facilities only let down by the breakfast buffet. Food options very tired menu needs updating and needs to be tasty.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Maya

Séjour de 2 nuits en mars 2024

10/10 Excellent

Salil

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had an excellent 2-night stay at the hotel. The room was clean and spacious. Food at the breakfast and dinner buffet was delicious and staff there were very helpful. We were also impressed by the transportation services they provided, both by the drivers and the airport manager who met us. Their location right next to a large mall was very helpful.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Brittany

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our stay was excellent from start to finish. Dechen provided great help and was always courteous and kind. Kapil was also wonderful as well. Would definitely recommend this hotel for anyone staying in the heart of New Delhi.
Séjour de 5 nuits en février 2024

2/10 Horrible

Akshay

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Ajitpal, Lathrop

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023

4/10 Médiocre

Tushar

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023

10/10 Excellent

ilaria

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Zameer

Séjour de 2 nuits en décembre 2023

10/10 Excellent

Ravinder

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly service.
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Satoshi

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023

8/10 Bien

Ka Chiu

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good location as shopping mall is very close. room is clean, tidy, pretty new. breakfast is not good to international customer.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

VALENTINA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Sunil kumar

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Ebtisam

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good every thing
Séjour de 2 nuits en octobre 2023
Réponse de Amaan Kidwai le 16 oct. 2023
Dear Ebtisam,Greetings from Sheraton New Delhi!Your feedback shared is greatly appreciated and would most certainly help us in our "Quest for Quality".I would like to inform you that Sheraton New Delhi has been accorded with “LEED Zero Carbon Certification” by USGBC, in addition to being a LEED Platinum hotel.We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.AMAAN R KIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKETNEW DELHI 110017, INDIA

8/10 Bien

Mark

Séjour de 2 nuits en octobre 2023

2/10 Horrible

Ebtisam

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Amaan Kidwai le 16 oct. 2023
Dear Ebtisam,Thank you for staying at Sheraton New Delhi.Your feedback shared in the survey is greatly appreciated and would most certainly help us in our "Quest for Quality".Without meaning to offer any excuses, we sincerely regret your reported experience. We assure you of corrective measures to avoid recurrence.We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards you have begun to expect of us. Yours most certainly is a relationship we cherish.Please do reach me for any assistance.Responsibly yours,AMAAN R KIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKET

10/10 Excellent

Melissa, Hendersonville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed my stay
Séjour de 6 nuits en septembre 2023
Réponse de Amaan Kidwai le 12 oct. 2023
Dear Melissa,Greetings from Sheraton New Delhi!Your feedback shared is greatly appreciated and would most certainly help us in our "Quest for Quality".I would like to inform you that Sheraton New Delhi has been accorded with “LEED Zero Carbon Certification” by USGBC, in addition to being a LEED Platinum hotel.We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.AMAAN R KIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKETNEW DELHI 110017, INDIA

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service
Slow
Front desk service was very unfriendly, slow and unprofessional
Séjour de 1 nuit en septembre 2023
Réponse de Amaan Kidwai le 12 oct. 2023
Dear Guest,Thank you for staying at Sheraton New Delhi.Your feedback shared in the survey is greatly appreciated and would most certainly help us in our "Quest for Quality".Without meaning to offer any excuses, we sincerely regret your reported experience. We assure you of corrective measures to avoid recurrence.We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards you have begun to expect of us. Yours most certainly is a relationship we cherish.Please do reach me for any assistance.Responsibly yours,AMAAN R KIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKET

10/10 Excellent

Sanjay, London

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent all round facilities , very comfortable bed and friendly and helpful staff. The Gym was well equipped and nice steam room and sauna.
Séjour de 1 nuit en septembre 2023
Réponse de Amaan Kidwai le 26 sept. 2023
Dear Sanjay,Greetings from Sheraton New Delhi!Your feedback shared is greatly appreciated and would most certainly help us in our "Quest for Quality".I would like to inform you that Sheraton New Delhi has been accorded with “LEED Zero Carbon Certification” by USGBC, in addition to being a LEED Platinum hotel.We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.AMAAN R KIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKETNEW DELHI 110017, INDIA

10/10 Excellent

Tenzing

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
❤️❤️
Had a great time !!❤️❤️
Séjour de 2 nuits en septembre 2023
Réponse de Amaan Kidwai le 19 sept. 2023
Dear Tenzing,Greetings from Sheraton New Delhi!Your feedback shared is greatly appreciated and would most certainly help us in our "Quest for Quality".I would like to inform you that Sheraton New Delhi has been accorded with “LEED Zero Carbon Certification” by USGBC, in addition to being a LEED Platinum hotel.We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.AMAAN R KIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKETNEW DELHI 110017, INDIA

10/10 Excellent

DANIELA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2023
Réponse de Amaan Kidwai le 24 août 2023
Dear Daniela,Greetings from Sheraton New Delhi!Your feedback shared is greatly appreciated and would most certainly help us in our "Quest for Quality".I would like to inform you that Sheraton New Delhi has been accorded with “LEED Zero Carbon Certification” by USGBC, in addition to being a LEED Platinum hotel. We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.AMAAN R KIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKETNEW DELHI 110017, INDIA

10/10 Excellent

Behrouz

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice friendly staff. Great breakfast!
Séjour de 7 nuits en juillet 2023
Réponse de Amaan Kidwai le 5 août 2023
Dear Behrouz,Greetings from Sheraton New Delhi!Your feedback shared is greatly appreciated and would most certainly help us in our "Quest for Quality".I would like to inform you that Sheraton New Delhi has been accorded with “LEED Zero Carbon Certification” by USGBC, in addition to being a LEED Platinum hotel. We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.AMAAN R KIDWAI AREA MANAGER WELCOMHOTELS NORTH & GENERAL MANAGER SHERATON NEW DELHI SHERATON NEW DELHI DISTRICT CENTRE, SAKET NEW DELHI 110017, INDIA

10/10 Excellent

Sahil

Séjour de 1 nuit en juillet 2023
Réponse de Amaan Kidwai le 29 juil. 2023
Dear Sahil,Greetings from Sheraton New Delhi!Your feedback shared in the Google survey is greatly appreciated and would most certainly help us in our "Quest for Quality".I would like to inform you that Sheraton New Delhi has been accorded with “LEED Zero Carbon Certification” by USGBC, in addition to being a LEED Platinum hotel. We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.AMAAN R KIDWAI AREA MANAGER WELCOMHOTELS NORTH & GENERAL MANAGER SHERATON NEW DELHI SHERATON NEW DELHI DISTRICT CENTRE, SAKET NEW DELHI 110017, INDIA

8/10 Bien

Saurabh

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staying here as always - wonderful staff, convenient location and a clean property.
Séjour de 2 nuits en mai 2023
Réponse de Amaan Kidwai le 7 juil. 2023
Dear Saurabh,Greetings from Sheraton New Delhi!Your feedback shared in the survey is greatly appreciated and would most certainly help us in our "Quest for Quality".I would like to inform you that Sheraton New Delhi has been accorded with “LEED Zero Carbon Certification” by USGBC, in addition to being a LEED Platinum hotel. We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.Responsibly yours,AMAAN R KIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKETNEW DELHI 110017, INDIA

10/10 Excellent

Garima

Séjour de 3 nuits en mai 2023
Réponse de Amaan Kidwai le 7 juil. 2023
Dear Garima,Greetings from Sheraton New Delhi!Your feedback shared in the survey is greatly appreciated and would most certainly help us in our "Quest for Quality".I would like to inform you that Sheraton New Delhi has been accorded with “LEED Zero Carbon Certification” by USGBC, in addition to being a LEED Platinum hotel. We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.Responsibly yours,AMAAN R KIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKETNEW DELHI 110017, INDIA

10/10 Excellent

Tsering

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent in every aspect!
Séjour de 1 nuit en avril 2023
Réponse de Amaan Kidwai le 7 juil. 2023
Dear Tsering,Greetings from Sheraton New Delhi!Your feedback shared in the survey is greatly appreciated and would most certainly help us in our "Quest for Quality".I would like to inform you that Sheraton New Delhi has been accorded with “LEED Zero Carbon Certification” by USGBC, in addition to being a LEED Platinum hotel. We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.Responsibly yours,AMAAN R KIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKETNEW DELHI 110017, INDIA

10/10 Excellent

Abdullah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place
Séjour de 4 nuits en avril 2023
Réponse de Amaan Kidwai le 7 juil. 2023
Dear Mr. Abdullah,Greetings from Sheraton New Delhi!Your feedback shared in the survey is greatly appreciated and would most certainly help us in our "Quest for Quality".I would like to inform you that Sheraton New Delhi has been accorded with “LEED Zero Carbon Certification” by USGBC, in addition to being a LEED Platinum hotel. We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.Responsibly yours,AMAAN R KIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKETNEW DELHI 110017, INDIA

6/10 Satisfaisant

Steve

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Smaller like puke.
The hall they put me on smelled like puke. The hotel was nowhere close to being booked so I am not sure why they would place anyone on that hall. Not a great deal for the expensive price.
Séjour de 1 nuit en mars 2023
Réponse de Amaan Kidwai le 7 juil. 2023
Dear Steve,Greetings from Sheraton New Delhi!Your feedback shared in the review is greatly appreciated and would most certainly help us in our "Quest for Quality".I have noted with concern your feedback during your recent stay, which has been personally addressed with the team. Please do accept my sincere apologies for the reported inconvenience.We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards you have begun to expect of us. Yours most certainly is a relationship we cherish.Please do reach me for any assistance.Responsibly yours,AMAAN RKIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKETNEW DELHI 110017, INDIA

8/10 Bien

Kandukuri

Séjour de 1 nuit en mars 2023
Réponse de Amaan Kidwai le 18 mars 2023
Dear Guest,Greetings from Sheraton New Delhi!Your feedback shared in the survey is greatly appreciated and would most certainly help us in our "Quest for Quality".I would like to inform you that Sheraton New Delhi has been accorded with “LEED Zero Carbon Certification” by USGBC, in addition to being a LEED Platinum hotel. We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.AMAAN R KIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKETNEW DELHI 110017, INDIA

10/10 Excellent

Jocelyn

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was lovely. Beautiful hotel with excellent food and service. Room was spacious and lovely. Great locations near huge shopping complex, plus easy access to Delhi metro
Séjour de 3 nuits en janvier 2023
Réponse de Amaan Kidwai le 27 janv. 2023
Dear Jocelyn,Greetings from Sheraton New Delhi!Your feedback shared in the survey is greatly appreciated and would most certainly help us in our "Quest for Quality".I would like to inform you that Sheraton New Delhi has been accorded with “LEED Zero Carbon Certification” by USGBC, in addition to being a LEED Platinum hotel. We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.AMAAN R KIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKETNEW DELHI 110017, INDIA

10/10 Excellent

Taniya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was staying in this hotel and i had a great experience everyone is very polite helpful and friendly. And would really appreciate the cooperation and efforts in making my stay comfortable in convenient.Mr. Anmol and Ms. Swati in front office and Ms . Teresa in service
Séjour de 1 nuit en janvier 2023
Réponse de Amaan Kidwai le 25 janv. 2023
Dear Taniya,Greetings from Sheraton New Delhi!Your feedback shared in the Google survey is greatly appreciated and would most certainly help us in our "Quest for Quality".I would like to inform you that Sheraton New Delhi has been accorded with “LEED Zero Carbon Certification” by USGBC, in addition to being a LEED Platinum hotel. We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.AMAAN R KIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKETNEW DELHI 110017, INDIA

10/10 Excellent

Kadher batcha

Séjour de 1 nuit en janvier 2023

2/10 Horrible

Sezin Hande

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horrible experience
It was a horrible experience overall never ever again, if it’s a hotel X I can understand but nothing to do with Sheraton standards, it’s too old even plugs in the room is not working ac is not working they brought external heater, bathroom is dirty even there is no proper trash bin, you have to see and smell all the trash….. never again
Séjour de 3 nuits en janvier 2023
Réponse de Amaan Kidwai le 19 janv. 2023
Dear Guest,Greetings from Sheraton New Delhi!Your feedback shared in the review is greatly appreciated and would most certainly help us in our "Quest for Quality".I have noted with concern your feedback on bathroom and air conditioning during your recent stay, which has been personally addressed with the team. Please do accept my sincere apologies for the reported inconvenience.We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards you have begun to expect of us. Yours most certainly is a relationship we cherish.Please do reach me for any assistance.Responsibly yours,AMAAN RKIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKETNEW DELHI 110017, INDIA

2/10 Horrible

Krish

Les points forts : Propreté
Les points faibles : Personnel et service et équipements

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good!
Séjour de 2 nuits en décembre 2022
Réponse de Amaan Kidwai le 19 janv. 2023
Dear Thomas,Greetings from Sheraton New Delhi!Your feedback shared in the survey is greatly appreciated and would most certainly help us in our "Quest for Quality".I would like to inform you that Sheraton New Delhi has been accorded with “LEED Zero Carbon Certification” by USGBC, in addition to being a LEED Platinum hotel. We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.AMAAN R KIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKETNEW DELHI 110017, INDIA

8/10 Bien

Soe Soe

Séjour de 3 nuits en décembre 2022
Réponse de Amaan Kidwai le 18 mars 2023
Dear Guest,Greetings from Sheraton New Delhi!Your feedback shared in the Google survey is greatly appreciated and would most certainly help us in our "Quest for Quality".I would like to inform you that Sheraton New Delhi has been accorded with “LEED Zero Carbon Certification” by USGBC, in addition to being a LEED Platinum hotel. We look forward to welcoming you back to ITC Hotels when we will leave no stone unturned to uphold the high standards expected of us. Yours most certainly is a relationship we cherish.Please do not hesitate to get in touch with me for any assistance whatsoever.AMAAN R KIDWAIAREA MANAGER WELCOMHOTELS NORTH &GENERAL MANAGER SHERATON NEW DELHISHERATON NEW DELHIDISTRICT CENTRE, SAKETNEW DELHI 110017, INDIA