3 piscines extérieures, tentes de plage, parasols de plage
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Avis sur Waldorf Astoria Monarch Beach Resort & Club

5 out of 5
Waldorf Astoria Monarch Beach Resort & Club
1 Monarch Beach Resort, Dana Point, CA

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 422 avis sur 572." "
Note des voyageurs de 8 (Bien), d’après 87 avis sur 572." "
Note des voyageurs de 6 (Satisfaisant), d’après 26 avis sur 572." "
Note des voyageurs de 4 (Médiocre), d’après 22 avis sur 572." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 572." "

9,6/10

Propreté

9,2/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

fabienne, peypin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luxe luxe et décontraction
Merveilleux séjour au Monarch Beach Resort Chambres raffinées et spacieuses avec literie très confortable. Cuisine excellente. Vue magnifique. De plus l’hotel emploie des étudiants français qui sont aux petits soins avec leurs compatriotes. Hôtel idéal pour se reposer après un Road trip je le recommande vivement
Séjour de 7 nuits en juillet 2018
Réponse de Monarch Beach Resort Manager le 10 août 2018
Good Afternoon Fabienne, Thank you for the wonderful feedback! We are so glad we could be part of an extraordinary experience during your road trip. We hope to welcome you back soon!

10/10 Excellent

JC, Houston

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Unfortunately, the check-in personnel was not attentive. She was a little bit rude and condescending.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Julia

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very accommodating! The ground were immaculate and the sunset wows were breathtaking! The location was great with being only about 10 minutes from shops and restaurants. We will definitely be going back!
Séjour de 4 nuits en mai 2024
Réponse de - M. Suer, Hotel Manager le 21 mai 2024
Dear Julia, Thank you for the positive review! I am pleased to know that you enjoyed your stay, from the excellent service to the stunning views and pristine location. We look forward to welcoming you back for another visit very soon.

10/10 Excellent

Xhuljana

Séjour de 3 nuits en avril 2024
Réponse de - M. Suer, Hotel Manager le 21 mai 2024
Dear Xhuljana, Thank you for the wonderful review. I am delighted to know that you enjoyed your stay at Waldorf Astoria Monarch Beach Resort and we hope you plan to visit us again soon.

10/10 Excellent

Chris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
To say this place is Top notch above and beyond amazing would be an understatement. Every aspect from ambience to food, to staff was amazing. The smells of the resort and the overall vibe was amazing. This is our future spot from now on!!
Séjour de 3 nuits en avril 2024
Réponse de - M. Suer, Hotel Manager le 21 mai 2024
Dear Chris, Thank you for your incredible review. I am pleased to read that you enjoyed everything about your stay, from the excellent service and dining options, to the overall energy and ambiance. We look forward to welcoming you back very soon!

10/10 Excellent

Chelsea

Séjour de 5 nuits en avril 2024
Réponse de - M. Suer, Hotel Manager le 21 mai 2024
Dear Chelsea, Thank you for the perfect review! We are delighted to know that you enjoyed your stay and hope to welcome you back for another amazing visit in the near future.

10/10 Excellent

ISABELLE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful hotel with great services 😘
Séjour de 2 nuits en avril 2024
Réponse de - M. Suer, Hotel Manager le 21 mai 2024
Dear Isabelle, Thank you for the perfect review. I am delighted to hear that you had a wonderful stay and enjoyed the level of service that we strive to bring to all of our guests. We hope you plan to visit us again soon!

10/10 Excellent

Juan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great peaceful stay for my birthday weekend and enjoyed the beautiful views at the resorts golf course.
Séjour de 1 nuit en mars 2024
Réponse de M. Suer, Hotel Manager le 1 avr. 2024
Dear Juan, Thank you for the wonderful review. I am pleased to know that you had an enjoyable weekend at our resort to celebrate your birthday. We hope to have the pleasure of welcoming you back for another getaway very soon.

10/10 Excellent

Adam

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff. Great food. Awesome accommodations.
Séjour de 2 nuits en mars 2024
Réponse de M. Suer, Hotel Manager le 18 mars 2024
Dear Adam, We are delighted to hear that you had a wonderful experience at Waldorf Astoria Monarch Beach Resort. We hope to welcome you back again soon!

10/10 Excellent

Vardui

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
N/a
Séjour de 2 nuits en mars 2024
Réponse de M. Suer, Hotel Manager le 18 mars 2024
Dear Vardui, Thank you for your positive review! I am pleased to hear that you enjoyed your stay and we hope to welcome you back in the near future.

10/10 Excellent

Hrachya, Round Rock

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My favorite hotel
Séjour de 1 nuit en février 2024
Réponse de - M. Suer, Hotel Manager le 21 mai 2024
Dear Hrachya, Thank you for your positive review! I am pleased to know that you enjoyed your stay and that you consider our resort to be your favorite. We look forward to welcoming you back in the near future.

10/10 Excellent

Ara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de - M. Suer, Hotel Manager le 4 mars 2024
Dear Ara, Thank you for your positive review! We are delighted to know that you had a wonderful stay and we hope to welcome you back to our coastal resort again soon.

10/10 Excellent

Woo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de M. Suer, Hotel Manager le 27 févr. 2024
Dear Woo, Thank you for your perfect review. I am so glad to see that you enjoyed your stay and we hope to have the pleasure of welcoming you back to our coastal resort again soon.

8/10 Bien

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de - M. Suer, Hotel Manager le 6 févr. 2024
Dear Janet, Thank you for the positive review about your recent stay at Waldorf Astoria Monarch Beach. I am glad you enjoyed your visit and we hope to welcome you back to our Southern California resort very soon.

10/10 Excellent

Jared

Séjour de 1 nuit en janvier 2024
Réponse de - M. Suer, Hotel Manager le 6 févr. 2024
Dear Jared, Thank you for your perfect review. I am pleased to know that you enjoyed your stay and we hope to welcome you back to our coastal resort again soon.

10/10 Excellent

David

Séjour de 1 nuit en janvier 2024
Réponse de M. Suer, Hotel Manager le 21 mars 2024
Dear David, Thank you for your positive review! I am pleased to know that you enjoyed your stay and we hope you plan to return to our coastal resort in the near future.

8/10 Bien

Guadalupe

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de - M. Suer, Hotel Manager le 25 janv. 2024
Dear Guadalupe, Thank you for the positive review! We are glad to know that you enjoyed your stay and we hope you plan to visit us again soon.

8/10 Bien

Robert

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great resort and people are very nice. Lobby bar is under construction so probably should be noted somewhere. Otherwise great place to stay and I have stayed there for multiple years in a row.
Séjour de 3 nuits en janvier 2024
Réponse de - M. Suer, Hotel Manager le 24 janv. 2024
Dear Robert, Thank you for your positive review regarding your recent stay. We are pleased to know that you enjoyed your experience and we appreciate your feedback as we continue to enhance our resort. We hope to welcome you back in the near future!

8/10 Bien

Marcos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de - M. Suer, Hotel Manager le 24 janv. 2024
Dear Marcos, Thank you for your positive review! I am pleased to know that you enjoyed your stay and we hope to welcome you back to our coastal Southern California resort very soon.

2/10 Horrible

george

Séjour de 2 nuits en décembre 2023
Réponse de - M. Suer, Hotel Manager le 5 janv. 2024
Dear george, We are sorry to hear that your experience fell short of your expectations. We strive to provide exceptional service and guest experiences, and we apologize for missing the mark. We hope to have the opportunity to welcome you back for a much-improved visit in the future.

10/10 Excellent

Tapasya

Séjour de 3 nuits en décembre 2023
Réponse de - M. Suer, Hotel Manager le 24 janv. 2024
Dear Tapasya, Thank you for your positive review regarding your recent stay. We are glad to hear that you enjoyed your experience and we hope you plan to visit us again soon!

10/10 Excellent

Andras

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top hotel with caveat...
The quality of service people stood out - top tier waiters, bartenders, receptionists, friendly, smiling with good humor. Did not have the heart to give only 4* - but the quality of toilet paper and the bed linen were an issue. The cheapest possible, thin toilet paper and below average, so-so quality pillows and linen - the type associated with under-200$ rooms - pity, indeed... but the food, grounds and pools were wonderful, thank you!
Séjour de 2 nuits en décembre 2023
Réponse de - M. Suer, Hotel Manager le 12 déc. 2023
Dear Andras, Thank you for your positive review. I am pleased to know that you enjoyed our service and team members, although sorry to hear that you were disappointed with the quality of some of the items in your room. We appreciate your feedback and hope to welcome you to our coastal resort again soon.

8/10 Bien

Katherine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The property location is great
Séjour de 2 nuits en novembre 2023
Réponse de - M. Suer, Hotel Manager le 28 nov. 2023
Dear Katherine, Thank you for the wonderful review. I am glad to know that you enjoyed our Southern California location and we hope to welcome you back for another visit in the near future.

10/10 Excellent

Kristine

Beautiful property!
Séjour de 2 nuits en novembre 2023
Réponse de - M. Suer, Hotel Manager le 14 nov. 2023
Dear Kristine, Thank you for the wonderful review. I am glad to know you enjoyed your visit and our resort. We hope you plan to return in the near future!

8/10 Bien

Craig F

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements
Too far from the beach, dogs barking, It felt like it was a dog hotel, this hotel is way to expensive for it to feel that way.
Séjour de 4 nuits en novembre 2023
Réponse de - M. Suer, Hotel Manager le 11 nov. 2023
Dear Craig F, Thank you for your review. I am sorry to hear that your experience did not live up to the high standards we set for our luxury resort. We appreciate your feedback as we continue to enhance our guest experience and we hope to welcome you back for a much-improved visit in the future.

10/10 Excellent

Teresa

Séjour de 1 nuit en novembre 2023
Réponse de - M. Suer, Hotel Manager le 28 nov. 2023
Dear Teresa, Thank you for your perfect review. I am pleased to know that you enjoyed your stay and we hope to welcome you back very soon.

10/10 Excellent

Mynor

Les points forts : Propreté
Réponse de - M. Suer, Hotel Manager le 2 nov. 2023
Dear Mynor, Thank you for your five-star review. I am glad you enjoyed your stay and we hope to welcome you back to our Southern California resort soon!

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de - M. Suer, Hotel Manager le 31 oct. 2023
Dear Christopher, Thank you for the positive review. I am glad you enjoyed your stay and we hope to welcome you back soon.

2/10 Horrible

helen

Les points faibles : Confort de la chambre
Do not stay here
We were given the worst possible room. Next to the elevator and “resort view” which is the view of the main restaurant. Major noise issues from diners and service employees opening and closing kitchen doors etc. We could not enjoy our balcony or leave the doors open for fresh air. There was dinner service into the night and early morning breakfast hours. We stayed in 3 different hotels for our stay in Dana Point as we were meeting family. Waldorf was the worst.
Séjour de 1 nuit en octobre 2023
Réponse de - M. Suer, Hotel Manager le 2 nov. 2023
Dear helen, Thank you for your review. I am sorry to hear that you were not fully satisfied with your experience and the location of your room was less than ideal for your comfort level. We appreciate your feedback and have shared your comments with our resort leadership team as we continue to enhance our guest experience. We hope to have the opportunity to welcome you back for a much-improved visit in the future.

10/10 Excellent

Lyla

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property & amenities. Great dining. Wonderful staff. Easy access to private beach. Beautiful views. Will definitely be back.
Séjour de 2 nuits en octobre 2023
Réponse de - M. Suer, Hotel Manager le 31 oct. 2023
Dear Lyla, Thank you for the glowing review. I am glad to know that you enjoyed the resort amenities, private beach club, and wonderful service from our team members. We look forward to welcoming you back on your return!

10/10 Excellent

julie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful resort , absolutely loved our stay! Will come back
Séjour de 1 nuit en octobre 2023
Réponse de - M. Suer, Hotel Manager le 31 oct. 2023
Dear Julie, Thank you for taking the time to write us a positive review. I am pleased to know that you had a wonderful stay and am very glad to hear you are already planning to return. We look forward to welcoming you back in the future!

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Paradise in Monarch Bay
Amazing place highly recommend it
Séjour de 1 nuit en octobre 2023
Réponse de - M. Suer, Hotel Manager le 25 oct. 2023
Dear Mark, Thank you for your wonderful review. I am pleased to know that you enjoyed your stay and we hope to welcome you back to Waldorf Astoria Monarch Beach very soon!

10/10 Excellent

Imee-Cheryl

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stunning property! Would absolutely stay again
Séjour de 2 nuits en octobre 2023
Réponse de - M. Suer, Hotel Manager le 17 oct. 2023
Dear Imee-Cheryl, Thank you for taking the time to write us a positive review. I am pleased to hear that you had a wonderful stay and that you are interested in making a return visit. We hope to welcome you back very soon!

10/10 Excellent

Alyssa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceptional stay, hands down!
Séjour de 2 nuits en octobre 2023
Réponse de - M. Suer, Hotel Mananger le 17 oct. 2023
Dear Alyssa, Thank you for the wonderful review. I am delighted to know that you enjoyed your stay at our coastal Southern California resort. We hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Lilit

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything here is fantastic!!!
Séjour de 1 nuit en septembre 2023
Réponse de M. Suer, Hotel Manager le 5 sept. 2023
Dear Lilit, Thank you for the wonderful review. I am glad you enjoyed everything about your stay and we hope to welcome you back very soon!

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stunning property. Great customer service. Attentive staff. The view from the pool is simply phenomenal. The beach club is the icing on the cake.
Séjour de 2 nuits en août 2023
Réponse de M. Suer, Hotel Manager le 30 août 2023
Dear James, Thank you for the amazing review. I am pleased to know that you had a wonderful stay and we hope to have the pleasure of welcoming you back in the near future!

10/10 Excellent

Nicholas

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de M. Suer, Hotel Manager le 14 août 2023
Dear Nicholas, Thank you for the perfect review. I am pleased to know you enjoyed your stay and we hope to welcome you back to our coastal resort in the near future.

8/10 Bien

Ann

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a little bit of a hike to get yo the beach but better than Pelican Hill. Did’t get upgrade or gift for being Expedia VIP. Didn’t get late check-out when requested either
Séjour de 2 nuits en août 2023
Réponse de M. Suer, Hotel Manager le 8 août 2023
Dear Ann, Thank you for the review regarding your recent stay. We appreciate your feedback as we continue to enhance our guest experience. I am sorry to hear your experience did not meet your expectations, but we hope to welcome you back for a much-improved visit in the future.

10/10 Excellent

Steven Adonis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great!
Séjour de 3 nuits en août 2023
Réponse de M. Suer, Hotel Manager le 7 août 2023
Dear Steven, Thank you for the amazing review. I am so glad to know that you enjoyed everything about your stay. We hope to have the pleasure of welcoming you back very soon.

4/10 Médiocre

Amir

Les points faibles : Propreté, personnel et service, équipements
1st of all my check in was 4 and family wait 1 hrs my room be ready which definitely not accepted even didn’t say sorry and didn’t care at all 2nd not good quality restaurant available there only steak house was great 3rd charge me 70$ for vallet per night which never seen like that anywhere!! Also pool area was not clean
Séjour de 2 nuits en juillet 2023
Réponse de M. Suer, Hotel Manager le 25 juil. 2023
Dear Amir, Thank you for your review. We apologize your experience didn't meet the luxury standards we set for our resort. We are pleased to hear that you enjoyed dining at Bourbon Steak Orange County. We hope to welcome you back to the resort in the future for a much-improved visit. Thank you.

10/10 Excellent

ilda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de - M. Suer, Hotel Manager le 25 juil. 2023
Dear ilda, Thank you for the perfect review. I am pleased to know that you enjoyed your stay and we hope to welcome you back to the resort very soon.

10/10 Excellent

Harmeet

Séjour de 3 nuits en juillet 2023
Réponse de M. Suer, Hotel Manager le 7 août 2023
Dear Harmeet, Thank you for your positive review! I am delighted to know that you enjoyed your stay and we hope to welcome you back to our coastal resort again soon.

10/10 Excellent

Sarah

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Such a lovely property with an incredibly nice and attentive staff. Can’t wait to come back soon!
Séjour de 1 nuit en juillet 2023
Réponse de M. Suer, Hotel Manager le 14 juil. 2023
Dear Sarah, Thank you for the amazing review. I am pleased to know you enjoyed your stay, especially the wonderful service from our team members. We hope to welcome you back to our coastal resort very soon!

10/10 Excellent

Renata

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful hotel! We had such a relaxing trip. We will definitely be back!
Séjour de 3 nuits en juin 2023
Réponse de M. Suer, Hotel Manager le 30 juin 2023
Dear Renata, Thank you for taking the time to write us a wonderful review. I am delighted to know you had a relaxing trip and that you plan to visit us again in the future. We're looking forward to your return!

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful property, service and stay. We will definitely come back in the future.
Séjour de 2 nuits en juin 2023
Réponse de M. Suer, Hotel Manager le 26 juin 2023
Dear Colin, Thank you for the amazing review. We are pleased to know that you enjoyed your stay and look forward to welcoming you back soon!

10/10 Excellent

Spencer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The private beach is amazing!
Séjour de 3 nuits en juin 2023
Réponse de M. Suer, Hotel Manager le 9 juin 2023
Dear Spencer, Thank you for the perfect review! I am pleased to know you enjoyed your stay and our private beach club. We hope to welcome you back to Waldorf Astoria Monarch Beach Resort very soon.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de M. Suer, Hotel Manager le 6 juin 2023
Thank you for your positive review! We hope you plan to visit Waldorf Astoria Monarch Beach Resort again soon.

8/10 Bien

Richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de M. Suer, Hotel Manager le 6 juin 2023
Dear Richard, Thank you for the positive review. We hope you plan to visit our coastal resort again soon.

10/10 Excellent

SHAN, Cupertino

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
everything was perfect, super nice staff
Séjour de 2 nuits en juin 2023
Réponse de M. Suer, Hotel Manager le 6 juin 2023
Dear SHAN, Thank you for your amazing review! I am so glad you enjoyed everything about your stay at Waldorf Astoria Monarch Beach, especially the wonderful service from our team members. We hope you plan to make a return visit to our coastal resort in the near future.

4/10 Médiocre

Linda

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The food was not quality. Service was pretty good. The room was dated and the sheets were not quality.
Séjour de 1 nuit en juin 2023
Réponse de M. Suer, Hotel Manager le 6 juin 2023
Dear Linda, Thank you for taking the time to write us a review regarding your recent stay. I apologize that your experience did not meet the high standards we set for our resort and we appreciate your feedback as it helps us improve our guest experience. I am glad you enjoyed the pleasant service from our team members and we hope to welcome you back for a much-improved visit in the future. Thank you.