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Avis sur Best Western Plus Dalton Inn

2.5 out of 5
Best Western Plus Dalton Inn
715 College Dr, Dalton, GA

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 558 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 284 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 92 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 39 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 29 avis sur 1002." "

9,0/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Jean-François

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de thank you le 11 avr. 2023
thank you for your input we strive for excellence and looki forward to seeing you again

10/10 Excellent

Petra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful breakfast, nice rooms.
Séjour de 1 nuit en mai 2024

8/10 Bien

margaret

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Our shower leaked and flooded all the way out to the hallway.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Rick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean n nice
Séjour de 1 nuit en avril 2024
Réponse de Samuel le 27 avr. 2024
Thank you for staying with us. We are glad you enjoyed your stay and appreciate your feedback.

10/10 Excellent

Wasim, Dalton

Séjour de 1 nuit en avril 2024
Réponse de Samuel le 25 avr. 2024
Thank you for staying with us. We are glad that you enjoyed your stay and appreciate your feedback.

2/10 Horrible

Shaketa

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Unfortunately, I only was here all of about 20-30 minutes. Long enough to check in, go to my room, and start unpacking. Shortly after being there my daughter spotted a dead roach flipped over on its back :-(. My daughters and I had to find another hotel for the night.
Séjour de 1 nuit en avril 2024
Réponse de Samuel le 25 avr. 2024
Thank you for bringing this to my attention. I have passed this along to my team to have the room inspected. I apologize that you had this experience. We appreciate your feedback.

10/10 Excellent

Melisa, Boaz

Séjour de 1 nuit en avril 2024
Réponse de Samuel le 10 mai 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Bien

Austin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The overall cleanliness of the area and property.
Séjour de 1 nuit en avril 2024
Réponse de Samuel le 25 avr. 2024
Thank you for staying with us. We are glad that you enjoyed your stay and appreciate your feedback.

10/10 Excellent

Ricardo

Séjour de 1 nuit en avril 2024
Réponse de Samuel le 10 mai 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Tina

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and nice sized rooms
Séjour de 3 nuits en avril 2024
Réponse de Samuel le 16 avr. 2024
Thank you for staying with us. We appreciate your feedback and glad that you enjoyed your stay.

8/10 Bien

Shirley

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff, clean rooms and good breakfast
Séjour de 1 nuit en avril 2024
Réponse de Samuel le 16 avr. 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Brenda

Voyage avec des animaux de compagnie, Voyage en couple
Very friendly check in staff.
Séjour de 1 nuit en avril 2024
Réponse de Samuel le 16 avr. 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Byron, Park Ridge

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice
Séjour de 1 nuit en mars 2024
Réponse de Samuel le 16 avr. 2024
Thank you for staying with us. We appreciate your feedback.

6/10 Satisfaisant

Susan

This is a hotel for people with dogs. We were given a room next to one with a barking dog. It was so loud we had to change rooms. The front staff was helpful to do that. The hotel should keep the dog rooms separate from those not traveling with dogs. And I found the hotel unattractive because of the brown carpet. I will not go back.
Séjour de 1 nuit en mars 2024
Réponse de Samuel le 16 avr. 2024
Thank you for staying with us. We appreciate your feedback. Thank you for bringing this to my attention, I apologize you had this experience.

10/10 Excellent

Kathy

Séjour de 1 nuit en mars 2024
Réponse de Samuel le 25 avr. 2024
Thank you for staying with us. We are glad that you enjoyed your stay and appreciate your feedback.

10/10 Excellent

Mavis

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to get to.
Séjour de 1 nuit en mars 2024
Réponse de Samuel le 26 mars 2024
Thank you for staying with us. We are glad that you enjoyed your stay and appreciate your feedback.

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Samuel le 26 mars 2024
Thank you for staying with us. We are glad that you enjoyed your stay and appreciate your feedback.

10/10 Excellent

Pamela

Séjour de 1 nuit en mars 2024
Réponse de Samuel le 16 avr. 2024
Thank you for staying with us. We appreciate your feedback.

2/10 Horrible

Chris

Voyage en famille, Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Our room flooded at some point during the night and all we could hear were drills and banging from the next room over where it came from. Our clothes were soaked…it was so uncomfortable. They didn’t do anything about it. No discount or reimbursement.
Séjour de 1 nuit en mars 2024
Réponse de Samuel le 26 mars 2024
Thank you for staying with us. I apologize that you had this experience. If I can be any assistance, please let me know.

8/10 Bien

Randall

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and comfortable.
Séjour de 1 nuit en mars 2024
Réponse de Samuel le 26 mars 2024
Thank you for staying with us. We are glad that you enjoyed your stay and appreciate your feedback.

10/10 Excellent

Colleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean.
Séjour de 1 nuit en mars 2024
Réponse de Samuel le 26 mars 2024
Thank you for staying with us. We are glad that you enjoyed your stay and appreciate your feedback.

10/10 Excellent

ruth

Séjour de 1 nuit en mars 2024
Réponse de Samuel le 26 mars 2024
Thank you for staying with us. We are glad that you enjoyed your stay and appreciate your feedback.

10/10 Excellent

Courtny

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Samuel le 6 mars 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Bien

william

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Samuel le 6 mars 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Crystal

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy breezy check-in! Spacious and comfy room.
Séjour de 1 nuit en mars 2024
Réponse de Samuel le 6 mars 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Bien

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Samuel le 6 mars 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

DAVID M

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quickly bed Lobby air freshener smell is offensive
Séjour de 1 nuit en février 2024
Réponse de Samuel le 6 mars 2024
Thank you for staying with us. We appreciate your feedback. I apologize about the air freshener.

10/10 Excellent

Joan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Isaiah at the front desk was awesome. Curteous and extremely helpful and professional. We're planning on coming back during our return trip home. In fact, we are already booked in.
Séjour de 1 nuit en février 2024
Réponse de Samuel le 6 mars 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Ann, Clarkston

Voyage avec des animaux de compagnie
Les points forts : Infrastructures et conditions de l’hébergement
The Staff was very friendly and helpful. The breakfast bar was excellent ☺️
Séjour de 1 nuit en février 2024
Réponse de Samuel le 6 mars 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Belinda

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is easy to reach from the interstate. There are many restaurant options at this exit as well.
Séjour de 1 nuit en février 2024
Réponse de Samuel le 6 mars 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great breakfast
Séjour de 1 nuit en février 2024
Réponse de Samuel le 6 mars 2024
Thank you for staying with us. We appreciate your feedback.

4/10 Médiocre

Sue, Springboro

Voyage en famille
Wi-fi wouldn’t work in the room. I walked onto the lobby balcony & asked person at desk if there was a problem with the wi-fi & he said no. He asked if I could get it there in the lobby & said yes but when I go in the room I lose it. He said well at least you can get it there & just turned away. So such a bummer on no wi-fi in room & how person at the front desk handled it.
Séjour de 1 nuit en février 2024
Réponse de Samuel le 6 mars 2024
Thank you for completing the survey regarding your recent stay at our property. I appreciate you bring this to my attention. I will look into this. On behalf of our entire team, I would like to apologize that you had to experience this. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Walter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en février 2024
Réponse de Samuel le 6 mars 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Tiffany

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dalton was great!
First impression was that the lobby smelled really good! There was some obvious wear in the bathroom but overall it looked clean. Breakfast was decent
Séjour de 1 nuit en février 2024
Réponse de Samuel le 6 mars 2024
Thank you for staying with us. We appreciate your feedback.

6/10 Satisfaisant

Lynne

Les points forts : Propreté
Séjour de 1 nuit en février 2024
Réponse de Samuel le 6 mars 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Bien

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Traveling to Florida
None
Séjour de 1 nuit en février 2024
Réponse de Samuel le 6 mars 2024
Thank you for staying with us. We appreciate your feedback.

6/10 Satisfaisant

Will

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Decent location but could use more lighting and security for parking areas. We left the tag on the door for fresh towels but none were delivered. Mattresses VERY worn and soft. Coffee machine in breakfast area not working for most products. Shampoo and conditioner but no soap in shower.
Séjour de 2 nuits en février 2024
Réponse de Samuel le 6 mars 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Barry

Les points forts : Propreté
Séjour de 1 nuit en février 2024
Réponse de Samuel le 6 mars 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
short stay
We had a short overnight stay - got in 9PM and left the next morning at 4AM. Ther (ae wasn't anyone at the front desk so after a very short wait I left my keys at the front desk (as had 2 others) and left because I know they had my credit card on file...Like I say very short stay we needed to get thru Atlanta by early morning.
Séjour de 1 nuit en janvier 2024
Réponse de Samuel le 3 févr. 2024
Thank you for staying with us. We appreciate your feedback.

6/10 Satisfaisant

John

Les points forts : Propreté
Les points faibles : Confort de la chambre
Disappointing
Reception was the best part. Newbie at the desk but was very helpful and efficient. Room was clean and located in an area that we prefer. Bathroom was not well thought out, Heat/AC unit was very loud. Doors were designed to slam so were very loud at all hours of the morning. Mattress needed replacing and furniture was dated. TV did not have guide nor information about individual channels. The breakfast was normal but even arriving at 7:45 am meant no toast (bread) available nor ham in the chaffing dishes and cold coffee. On the bright side, the shower was fantastic!
Séjour de 1 nuit en janvier 2024
Réponse de Samuel le 3 févr. 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for bringing this to my attention.

10/10 Excellent

William

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pet friendly. Free breakfast. Very clean and inviting.
Séjour de 1 nuit en janvier 2024
Réponse de Samuel le 3 févr. 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Alan

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean. Easy off and on expressway. Dining close by
Séjour de 1 nuit en janvier 2024
Réponse de Samuel le 3 févr. 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Bien

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Samuel le 3 févr. 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Kay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice accommodations
Friendly, helpful staff Clean Comfortable Easy to get to -just off expressway -could hear expressway noise somewhat ( room facing expressway)-
Séjour de 1 nuit en janvier 2024
Réponse de Samuel le 3 févr. 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Marshall

Séjour de 2 nuits en janvier 2024
Réponse de Samuel le 3 févr. 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Leonardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Samuel le 3 févr. 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Dean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice
Nice clean room, Building is well maintained Bed was a little soft but I prefer extra frim
Séjour de 1 nuit en janvier 2024
Réponse de Samuel le 3 févr. 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Sharon

Séjour de 1 nuit en janvier 2024
Réponse de Samuel le 3 févr. 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Randy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel
Séjour de 1 nuit en janvier 2024
Réponse de Samuel le 3 févr. 2024
Thank you for staying with us. We appreciate your feedback.