Avis sur La Quinta Inn & Suites by Wyndham Dallas Love Field
La Quinta Inn & Suites by Wyndham Dallas Love Field
8300 John W Carpenter Fwy, Dallas, TX
Avis
8,2
Très bien
8,4/10
Propreté
8,6/10
Personnel et service
8,0/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de GM le 21 mars 2024
Marc- Philippe, Merci, thank you for leaving a review about your stay. It was a pleasure to have you.
6/10 Satisfaisant
Marc
Voyage en famille
13 nov. 2023
Les points forts : Équipements
Marc
Séjour de 2 nuits en novembre 2023
Réponse de GM le 14 nov. 2023
Marc, Thank you for taking the time to share about your stay. We are sorry to hear that you were unhappy with our property. Our guest's security is important to us. We have professional security throughout the property.
6/10 Satisfaisant
jo
Voyage en famille
22 mai 2024
Les points forts : Personnel et service
Les points faibles : Équipements
jo
Séjour de 2 nuits en mai 2024
6/10 Satisfaisant
Stephanie
Voyage en famille
21 mai 2024
Stephanie
Séjour de 2 nuits en mars 2024
Réponse de GM le 21 mai 2024
Stephanie, Thank you for taking the time to rate your stay. We are sorry to hear that we did not meet your expectations. We hope that we will have the opportunity to improve your opinion of our property.
6/10 Satisfaisant
Isabel
Voyage d’affaires
20 mai 2024
Les points forts : Propreté et personnel et service
Isabel
Séjour de 2 nuits en mai 2024
Réponse de GM le 21 mai 2024
Isabel, Thank you for taking the time to rate your recent stay, we're sorry to hear that our property did not meet your expectations. We hope to have the opportunity to improve your experience.
2/10 Horrible
Benjamin
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
19 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Benjamin
Séjour de 3 nuits en mai 2024
Réponse de GM le 20 mai 2024
Benjamin, Thank you for reaching out to us. We're sorry to hear about your problem. Our system shows a reservation connected to your info through a booking agency all charges were made by them not the hotel. You will need to contact them for the reimbursement of any charges they made. If you are unsure of the agency, you should find that info on your account statement. We wish you the best of luck getting your charges sorted and hope maybe one day you will choose to stay at La Quinta.
8/10 Bien
Tawnya, Marshall
Voyage en famille
19 mai 2024
Les points forts : Personnel et service et équipements
Tawnya
Séjour de 3 nuits en mai 2024
Réponse de GM le 20 mai 2024
Tawnya, Thank you for your feedback about your stay. We are glad to hear that you enjoyed your stay overall. We are sorry to hear that you were disappointed with the complimentary breakfast options offered. Thank you for your suggestions. We hope to have the opportunity to serve you again.
10/10 Excellent
Sherry
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sherry
Séjour de 1 nuit en mai 2024
Réponse de GM le 20 mai 2024
Sherry, Thank you for taking the time to share about our great service at La Quinta. We are honored that you chose us for your unplanned accommodations. We were happy to assist you. We would love to have you back anytime.
8/10 Bien
Xiom
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Xiom
Séjour de 4 nuits en mai 2024
Réponse de GM le 21 mai 2024
Xiom, It's great to hear from you. We are thrilled that you enjoyed your stay at La Quinta Dallas Love field. We hope to see you again soon.
10/10 Excellent
Sherry
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sherry
Séjour de 1 nuit en mai 2024
Réponse de GM le 20 mai 2024
Sherry, Thank you for taking the time to share about your accommodations and breakfast experience. It was our pleasure to accommodate you during your delay. La Quinta team hopes to have the opportunity to serve you again.
10/10 Excellent
Sreejith
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sreejith
Séjour de 7 nuits en mai 2024
Réponse de GM le 15 mai 2024
Sreejith, Thank you for choosing La Quinta Dallas Love field for your accommodation needs. It was a pleasure to serve you, we hope to have the opportunity again.
8/10 Bien
Claudio
Voyage d’affaires
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Claudio
Séjour de 1 nuit en mai 2024
Réponse de GM le 15 mai 2024
Claudio, We appreciate your feedback we are glad that you enjoyed your stay. Thank you for your notes about your breakfast experience we will let the kitchen know about your notes. We would love to have the opportunity to serve you again soon.
4/10 Médiocre
Montressa
12 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Montressa
Séjour de 3 nuits en mai 2024
Réponse de GM le 15 mai 2024
Montressa, Thank you for choosing La Quinta for your Mother's Day weekend. We appreciate your feedback and continue to work hard for our guest's overall enjoyment. We are glad that you enjoyed your breakfast. Normally our customers find our professional staff to be both helpful and courteous. I am sorry to hear that was not the case during your stay. All of our rooms pass quality inspections to make sure they are ready for our guests and meet company standards. We're disappointed to hear that you feel you would not enjoy coming back for another stay. The team works hard at their jobs, and I am sure that we could improve your experience.
2/10 Horrible
Max
Voyage en famille, Voyage d’affaires
10 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Max
Séjour de 1 nuit en mai 2024
Réponse de GM le 15 mai 2024
Max, Thank you for taking the time to share about your stay. We offer convenient easy drive through covered access to the front lobby for easy weather sheltered access. Our front desk is strategically placed for clear visual of front door and lobby. Our guest's security is a priority to us, all our outside access doors except for lobby are key only entries and we have 24hour surveillance security service within and around the property. Thank you for choosing La Quinta for your hospitality needs.
8/10 Bien
MATEO
8 mai 2024
Les points forts : Équipements
MATEO
Séjour de 1 nuit en mai 2024
Réponse de GM le 9 mai 2024
MATEO, Thank you for your recommendation much appreciated. Our team was delighted to offer you a great experience. We hope you will choose La Quint a Dallas Love field for future accommodations.
6/10 Satisfaisant
Jill
Voyage d’affaires, Voyage en couple
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jill
Séjour de 1 nuit en mai 2024
Réponse de GM le 15 mai 2024
Jill,Thank you for sharing about your stay at our property. We are sorry to hear about the confusion with the shuttle service. We do not offer 24-hour service; however we are happy to help our guests with assistance arranging alternative accommodations when needed. We apologize for any inconvenience this may have been. Thank you for choosing our property for your hospitality needs. We hope this will not deter you from giving us the opportunity to improve your experience at our property in the future.
10/10 Excellent
Judy
Voyage en famille
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Judy
Séjour de 1 nuit en mai 2024
Réponse de GM le 9 mai 2024
Judy, Thank you for sharing about your stay. We are delighted to share with our team members that you appreciated their hard work and dedication. We hope to have the opportunity to serve you again.
8/10 Bien
Kirkland
7 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Kirkland
Réponse de GM le 15 mai 2024
Kirkland, Thank you for taking the time to leave us a review. It was our pleasure to have you stay with us. We hope to have the opportunity to serve you again.
6/10 Satisfaisant
Frank
Voyage en groupe
7 mai 2024
Frank
Séjour de 3 nuits en mai 2024
Réponse de GM le 15 mai 2024
Frank, Thank you for sharing about your recent stay. Your feedback is important to us. We do have an outside door that offers easy access to both the pool and the parking area. We run scheduled quality checks to assess all our gym equipment, we will make sure to take another look at the bikes. We would love to have the opportunity to improve your experience at our property.
8/10 Bien
Erik
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Erik
Séjour de 1 nuit en mai 2024
Réponse de GM le 9 mai 2024
Erik, Thank you for choosing La Quinta Dallas Love Field. We appreciate that you took the time to share about your great stay with us. We would love to be your choice for your next stay.
10/10 Excellent
maria e
4 mai 2024
Les points forts : Propreté et personnel et service
maria e
Séjour de 1 nuit en mai 2024
Réponse de GM le 9 mai 2024
Maria e, Thank you for taking the time to leave a review about your great stay. It was a pleasure to have you. We hope to have the opportunity to serve you again soon.
4/10 Médiocre
Ana
Voyage en famille avec de jeunes enfants
4 mai 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Ana
Séjour de 4 nuits en avril 2024
Réponse de GM le 15 mai 2024
Ana, Thank you for taking the time to share about your experience at our property. We are grateful for the opportunity to serve you. We are sorry to hear that your experience was less than exceptional. Our great staff are always ready to help anyway they can. We hope that you will consider us for any future accommodation needs that you may have.
10/10 Excellent
alfredo
Voyage en famille
29 avr. 2024
alfredo
Séjour de 2 nuits en avril 2024
Réponse de GM le 1 mai 2024
Alfredo, Gracias, for choosing La Quinta Dallas, Love field for your accommodations. We are delighted that you enjoyed our property's great service and excellent staff.
10/10 Excellent
Fabian
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fabian
Séjour de 3 nuits en décembre 2023
Réponse de GM le 1 mai 2024
Fabian, Thank you for taking the time to share about your great experience at La Quinta Dallas Love field. Our staff was delighted to hear about your excellent review. We look forward to reserving a room for your future hospitality needs.
8/10 Bien
Wendy, Mounds
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wendy
Séjour de 1 nuit en avril 2024
Réponse de GM le 1 mai 2024
Wendy, Thank you for sharing about our great quality service at La Quinta Inn Dallas, Love field. We look forward to serving you for your future hospitality needs.
10/10 Excellent
William
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William
Séjour de 1 nuit en avril 2024
Réponse de GM le 1 mai 2024
William, It's great to hear about your 5-star experience. We appreciate that you took the time to share about it with others. We are honored that you chose to stay with us. We look forward to offering you great service for your next visit to Dallas.
8/10 Bien
Jasmine
25 avr. 2024
Jasmine
Séjour de 3 nuits en avril 2024
Réponse de GM le 15 mai 2024
Jasmine, Thank you for taking the time to rate your recent stay. It was a pleasure to have you, we hope you will continue to choose La Quinta for your accommodations needs.
10/10 Excellent
Doe
Voyage en famille
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Doe
Séjour de 1 nuit en avril 2024
Réponse de GM le 26 avr. 2024
Thank you for reviewing your stay. We are glad to hear that our location was convenient for you. We are committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.
6/10 Satisfaisant
William
Voyage en couple
24 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
William
Séjour de 3 nuits en mars 2024
Réponse de GM le 26 avr. 2024
William, Thank you for taking the time to rate your stay with us. We appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have experienced. Guest comfort and safety are of the utmost concern to us and our hotel is committed to making every possible effort to provide a secure environment; for that reason, we have installed state of the art security around the property. However, we encourage guests to not leave personal valuables or equipment in vehicles overnight. We sincerely hope this situation will not deter you from choosing our hotels again for your future travels.
10/10 Excellent
Margot
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Margot
Séjour de 1 nuit en avril 2024
Réponse de GM le 26 avr. 2024
Margot, Thank you for choosing La Quinta Dallas love field as your hotel of choice for your emergency stay. We are sorry to hear about your difficult trip. We are delighted to hear about your great experience with our professional staff. Celine appreciates that you took the time to highlight her efforts and going above and beyond for you, you made her day! We are here for you with continued great service, anytime.
10/10 Excellent
casie, San Marcos
21 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
casie
Séjour de 1 nuit en avril 2024
Réponse de GM le 24 avr. 2024
Casie, We are glad to hear that you enjoyed your stay at La Quinta Dallas Love Field. Our location is on the business side of the city and pedestrian traffic fluctuates throughout the year, only guests and personnel are allowed on the premises. We want our guest to feel safe and confident, we have taken extra measures by installing state-of-the-art security around and within our property, as well as deadbolts on the doors. Thank you for choosing La Quinta we are here to serve you for all your future hospitality needs.
4/10 Médiocre
Kristin, Parker
19 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kristin
Séjour de 2 nuits en avril 2024
Réponse de GM le 24 avr. 2024
Kristin, Thank you for choosing La Quinta, we are glad you chose us for your hospitality needs. We apologize that the hot tub is currently under repair, we hope to have it up and running soon.
10/10 Excellent
Angelina
Voyage en famille, Voyage d’affaires
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angelina
Séjour de 2 nuits en avril 2024
Réponse de GM le 17 avr. 2024
Angelina, We appreciate that you have taken the time to share about your stay at La Quinta Dallas. We are glad that you enjoyed your easy access room. The new waffle machine is on its way; we hope you will come try it out.
10/10 Excellent
Elisa
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elisa
Séjour de 2 nuits en avril 2024
Réponse de GM le 17 avr. 2024
Elisha, Thank you taking the time to share about your experience at La Quinta Love field. we are delighted that you loved your stay. We look forward to seeing you again.
10/10 Excellent
Alonzo
Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alonzo
Séjour de 4 nuits en avril 2024
Réponse de GM le 15 avr. 2024
Alonzo, Thanks for sharing about your recent stay. We are thankful for your business and hope to see you again at La Quinta Dallas Love field again.
10/10 Excellent
Suzan
Voyage en famille, Voyage en groupe
12 avr. 2024
Les points forts : Équipements
Suzan
Séjour de 1 nuit en avril 2024
Réponse de GM le 15 avr. 2024
Susan, Thank you for sharing about your great experience with our professional staff. They are always happy to help. We look forward to the opportunity to have you stay with us again.
6/10 Satisfaisant
Kasturi
11 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Kasturi
Séjour de 1 nuit en avril 2024
Réponse de GM le 15 avr. 2024
Kasturi Thank you for taking the time to share about your short stay. We sorry to hear about your experience. Our property is covered by a professional contracted scheduled pest control service, we will ask them to inspect and retreat the area in question. Thank you for choosing La Quinta.
10/10 Excellent
Craig
10 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Craig
Séjour de 1 nuit en avril 2024
Réponse de GM le 15 avr. 2024
Craig, It's great to hear from you! We are happy to be your choice away from home. Our team was honored to have you and hope to have the opportunity to serve you again.
4/10 Médiocre
Ayman
9 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Ayman
Séjour de 1 nuit en mars 2024
Réponse de GM le 15 avr. 2024
Ayman, Thank you for taking the time to share about your experience at our property. All of our rooms pass quality inspection before being placed in available. We are delighted to hear that our great staff was prompt in taking care of your needs and concerns. The damage you noted sounds more extensive than allowed by our standards. We will review the items you noted with the head of departments for any repairs or replacements needed.
2/10 Horrible
Scott
Voyage en famille
6 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Scott
Séjour de 2 nuits en avril 2024
Réponse de GM le 15 avr. 2024
Scott, Thank you for stopping by. We are glad to hear that are professional staff addressed your concerns both professionally and immediately. We will make sure the room you noted is reviewed by maintenance for any repairs needed.
6/10 Satisfaisant
christine
5 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
christine
Séjour de 1 nuit en avril 2024
Réponse de GM le 10 avr. 2024
Christine, Thank you for sharing about your stay. We are sorry to hear that you had a poor experience. We continue to work hard to provide excellent service to our guests.
10/10 Excellent
Jennifer, O Fallon
Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 3 nuits en mars 2024
Réponse de GM le 10 avr. 2024
Jennifer, Thank you for sharing about your great stay. It was great having you. We hope to have you back.
10/10 Excellent
jose
Voyage en famille, Voyage d’affaires
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jose
Séjour de 1 nuit en avril 2024
Réponse de GM le 3 avr. 2024
Jose, Thank you for the review. We are delighted that you enjoyed your stay with us.
8/10 Bien
CRAIG
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CRAIG
Séjour de 1 nuit en avril 2024
Réponse de GM le 10 avr. 2024
Craig, Thank you for sharing about your experience with our front desk. I am happy to hear that everything went smoothly, and our great professional staff was able to get you a room. We only check-in in person. There was a flaw in the system that your reservation information was unavailable. Thank you for choosing La Quinta we hope to have you back.
6/10 Satisfaisant
Kylee
28 mars 2024
Les points forts : Propreté et personnel et service
Kylee
Séjour de 1 nuit en mars 2024
Réponse de GM le 1 avr. 2024
Kylee, Thank you for leaving a review about your stay. We appreciate your feedback.
10/10 Excellent
nicole
Voyage en famille avec de jeunes enfants, Voyage en famille
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nicole
Séjour de 1 nuit en mars 2024
Réponse de GM le 27 mars 2024
Nicole, Thank you for sharing about our great staff. It was a pleasure to serve you. We look forward to seeing you next time you're in the area.
4/10 Médiocre
David
25 mars 2024
Les points forts : Propreté, personnel et service, équipements
David
Séjour de 1 nuit en mars 2024
Réponse de GM le 10 avr. 2024
David, Thank you for leaving feedback about your stay. We are glad to hear that our professional staff was friendly and helpful. We are happy to provide breakfast, cable, clean rooms, and parking for our guests. Our front desk staff was working a solo shift and helping another guest at the time you checked out; we apologize that there was no attendant available. We will address the other issues you noted with maintenance management right away. Thank you for choosing La Quinta for your stay away from home. We hope to have the opportunity to improve your experience at our property.
8/10 Bien
Shelly
Voyage en couple
25 mars 2024
Shelly
Séjour de 2 nuits en mars 2024
Réponse de GM le 27 mars 2024
Shelly,Thank you for recommending our hotel. Our team is so grateful that you took the time to share about your great experience. We are so happy to hear that our team was extremely professional and helpful above and beyond. We will let them know about the great job they are doing. We do use commercial ozone treatments to breakdown molecules keeping the air fresh. I am sorry to hear that the smell was not pleasant. It would be an honor to have you stay with us at La Quinta Dallas Love Field again.
8/10 Bien
Dennis
22 mars 2024
Dennis
Séjour de 1 nuit en mars 2024
Réponse de GM le 15 avr. 2024
Dennis, Thank you for the review.
10/10 Excellent
Francisco Alberto
22 mars 2024
Francisco Alberto
Séjour de 1 nuit en mars 2024
Réponse de GM le 15 avr. 2024
Francisco, Thank you for your feedback about your stay. It was a pleasure to have you.